Rafael Kaiser - Apartments

What Rafael Kaiser - Apartments does

Rafael Kaiser - Apartments, operated under the legal entity Raphaels Hospitality GmbH, is a privately held Austrian serviced-apartment provider founded in 2017 and headquartered in Vienna. The company operates a portfolio of more than 40 fully furnished premium and design apartments across two cities — Vienna (Leopoldstadt/Glockengasse with 19 units, Währing/Antonigasse with 10 units opposite AKH hospital, and Alsergrund/Alserstraße with 5 budget units) and Graz (3 units in Jakomini and Geidorf districts). The offering is organized into four sub-brands — Premium Apartments, Business Apartments, Medicine Accommodations, and Budget Design Apartments — serving short-stay and long-stay guests with nightly, weekly, and monthly billing cadences.

The underlying technology stack is conventional hospitality tooling: a website-based booking engine with city/district search filters, 360-degree virtual tour photography for selected units, 24-hour online check-in, digital invoicing, and distribution through OTAs (Booking.com) and review platforms (TripAdvisor). There is no proprietary AI, no SDK/API surface, and no disclosed data flywheel. The service differentiators are physical and experiential — prime central locations, interior design standards, and personal service from a small (11–50) employee team.

The business model is direct-to-consumer rental revenue, supplemented by OTA-driven acquisition. Pricing varies materially by city, apartment size, and stay duration — disclosed monthly rates range from ~€1,490 (Graz Cityflow) to €6,500 (Vienna Marylin Executive Suite), with weekly and nightly options layered on top. Target segments are business travelers, medical tourists (anchored by proximity to AKH Vienna), embassy and diplomatic staff, families, and tourists. The company is founder-owned by Rafael Kaiser, with no institutional capital, no parent company, and no subsidiaries. Growth has been incremental since the 2017 founding wave, with no further city expansion, M&A, or funding events disclosed.

Name

Rafael Kaiser - Apartments

Legal name

Raphaels Hospitality GmbH

Website

https://www.rafaelkaiser.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Raphaels Hospitality GmbH (Rafael Kaiser) operates 40+ fully furnished serviced apartments in Vienna and Graz across four sub-brands (Premium, Business, Medicine, Budget Design), serving business travelers, medical tourists near AKH Vienna, diplomats, families, and tourists via direct booking and OTAs.

Ownership category

akta.pro rank

Product category

Serviced Apartments

NAICS

Accommodation (721)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Corporate serviced apartments (business-focused) (THAMACAC)

akta.pro secondary industries

Alternative Corporate Lodging (Serviced Apartments, Extended Stay, Corporate Housing) (THACAGAL), Executive Apartments (Corporate Housing) (THAGAEAD), Furnished Corporate Apartments (Urban, Mid-Rise) (THAMAHAG), Executive & VIP Corporate Housing (THAMAHAF)

Keywords

• Serviced apartments
• Short-term rentals
• Business accommodations
• Medical tourism housing
• Premium furnished apartments

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Marketing or Sales, Technology or R&D

Revenue model

1. Short-term and Long-term Apartment Rentals: Revenue generated from renting fully furnished premium serviced apartments in Vienna and Graz. Properties offered for short stays (daily/weekly rates) and long-term stays (monthly rates). Pricing varies by apartment size, location, and amenities. Additional services include online check-in and invoicing.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Rafael Kaiser operates a portfolio of more than 40 premium, fully furnished serviced apartments in Vienna (Leopoldstadt, Währing, Alsergrund) and Graz (Jakomini, Geidorf) for short and long-term stays. The company rents individual apartment units directly to guests across four categories: Premium Apartments, Business Apartments, Medicine Accommodations, and Budget Design Apartments, with flexible daily, weekly, and monthly billing.

Product overview

Rafael Kaiser operates a portfolio of premium serviced apartments across Vienna and Graz, Austria, offering over 40 apartments in four distinct categories: Premium Apartments (high-design, fully furnished homes in prime city locations), Business Apartments (tailored for business travelers), Medicine Accommodations (near medical facilities like AKH Vienna), and Budget Design Apartments (affordable design options). Properties are concentrated in Vienna's Leopoldstadt (Glockengasse - 19 apartments), Währing (Antonigasse - 10 apartments), Alsergrund (Alser Straße - 5 budget units), and Graz (Fischergasse and Arndtgasse - 2 units). All apartments feature amenities including free WiFi, air conditioning, and 24h online check-in, with select units offering terraces, balconies, and virtual tour capabilities. The company also provides services like online invoicing and virtual property tours to enhance the guest experience.

Differentiator

Problem solved

Functional benefit

Brands

• Premium Apartments: High-class, fully furnished homes for short and long-term stays with premium design standards.
• Business Apartments
• Medicine Accommodations
• Budget Design Apartments

Products and services

• Premium Apartments Vienna High-class, fully furnished premium serviced apartments located in Vienna's best districts (Leopoldstadt, Währing, Alsergrund) for short and long-term stays, individually tailored to guest needs with high design standards.
• Premium Apartments Graz Premium fully furnished serviced apartments in Graz located in Jakomini and Geidorf districts, offering the same high design standards as Vienna properties for short and long-term stays.
• Business Apartments Apartment category specifically designed for business travelers, located in premium city center positions with business-oriented amenities such as workspace, online invoicing, and flexible check-in/out.
• Medicine Accommodations Specialized apartment category near Vienna General Hospital (AKH) and medical facilities, catering to medical tourists, patients, and patients' families with proximity-focused locations and quiet environments.
• Budget Design Apartments Budget-friendly design apartments at Alserstraße 14 in Vienna's Alsergrund district, offering simple architecture with privacy and anonymity in a quiet central location near AKH Vienna and private hospitals.
• Indiana Deluxe Apartment with Terrace 65m2 deluxe apartment at Glockengasse with terrace, 1 bedroom, accommodating 3 guests, 5th floor, free WiFi, air conditioning, 1 minute to Schwedenplatz metro station.
• Canyon Deluxe Penthouse Apartment 76m2 penthouse at Antonigasse with terrace, 2 bedrooms, accommodating 6 guests, 4th floor, located opposite AKH Vienna.
• Marylin Executive Apartment Suite 145m2 executive suite at Glockengasse in Vienna Leopoldstadt, 2 bedrooms, accommodating 8 guests, 2nd floor, 3 minutes to Schwedenplatz metro station, priced at €6,500/month.
• Signature Apartments City Center Collection of signature apartments at Marc-Aurel-Strasse in Vienna's city center, including Victoria (30m2, 2 guests, studio) and Isabella (60m2, 4 guests).
• Sunlight Business Apartment Graz 33m2 business apartment in Graz Fischergasse, accommodating 2 persons, 9th floor, priced at €1,590/month.
• Cityflow Business Apartment Graz 30m2 business apartment in Graz Arndtgasse, accommodating 4 persons, 2nd floor, priced at €1,490/month.

Quantifiable outcome

• 500+ guest reviews with 'excellent' average rating

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• TripAdvisorminorGTM or Marketing PartnerRafael Kaiser maintains a TripAdvisor presence with a Travelers' Choice 2024 badge. TripAdvisor provides a review platform and visibility to travelers searching for accommodation in Vienna.

Scale indicators7 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• Zoku: Zoku operates a hybrid aparthotel/long-stay concept originally founded in Amsterdam and now expanded across European cities. Like Rafael Kaiser, it targets business travelers seeking apartment-style stays with central locations and design-led interiors, making it a direct operational peer in the European urban serviced-apartment space.
• Citadines Apart'hotel: Citadines is a pan-European aparthotel brand offering serviced studios and apartments in central locations for short and extended stays. It competes head-on with Rafael Kaiser for corporate, medical, and leisure guests in central European city locations.
• Adina Apartment Hotels: Adina operates upscale serviced apartments across Central Europe (including Vienna). It overlaps directly with Rafael Kaiser's premium offering on functional benefits (kitchen, space, central locations) and corporate travel clientele.
• Aparthotel Adagio: Adagio is one of Europe's largest aparthotel operators, with properties in central business and tourist districts serving both short and extended stays. Comparable business model and customer overlap with Rafael Kaiser's Business and Premium Apartments sub-brands.
• Staycity Aparthotels: Staycity operates urban aparthotels across European cities targeting leisure and business travelers with central locations and apartment-style units. Directly comparable to Rafael Kaiser's city-center, design-led serviced apartment model.
• Derag Livinghotel: Derag Livinghotel operates serviced apartments in German-speaking markets targeting extended-stay corporate guests. Highly comparable in business model and customer profile (business travelers, central locations, apartment-with-services format).

Emerging players

• limehome: limehome is a digital-first serviced apartment operator in German-speaking Europe offering contactless check-in and centrally located design apartments. Overlaps with Rafael Kaiser on the contactless check-in, central-location, and design-led positioning, though with a tech-native scale model.

Broad incumbents

• Airbnb: Airbnb is the dominant global platform for short-term apartment and home rentals and overlaps with Rafael Kaiser's short-stay guests in Vienna and Graz. Not a direct operator but the principal substitute and demand-aggregator competing for the same traveler.

Others

• Booking.com: Booking.com is both a distribution partner and an indirect competitor via its own apartment and hotel listings in Vienna and Graz. Relevant as the primary OTA channel Rafael Kaiser relies on for short-stay demand.

Regional players

• Vienna House: Vienna House is a hotel group with multiple properties in Vienna and across Central Europe, including extended-stay and apartment-style offerings. Comparable as an Austrian-rooted accommodation operator with central-city locations and corporate travel focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/rafael-kaiser-apartments

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rafael Kaiser - Apartments