What Reseau Passerelles does

Réseau Passerelles is a French non-profit association (association loi 1901) founded in 2010 by Laurent THOMAS to enable families with children with disabilities to take ordinary family vacations that include professional care for the disabled child. The organization pre-books adapted holiday accommodation — PMR-accessible mobile homes, chalets, and gîtes with optional medical equipment such as hospital beds — at ordinary campings and villages de vacances across France, and arranges professional childcare either in dedicated Club Enfant Passerelles facilities (staffed at a 3-to-4 caregiver-to-child ratio with nurses on certain sites, up to 35–38 hours per week) or in inclusion at the holiday site. The service portfolio comprises Séjours Familiaux de Répit, Club Enfant Passerelles, Hébergements Adaptés, the Passeport Passerelles individualized care document, and the Espace Personnel Passerelles booking platform.

Underlying technology is functional rather than AI-driven: a customized personal-account application (app.reseau-passerelles.org) where families submit pre-requests, specify accessibility needs, and book stays, supported by codified care protocols and a multi-party pre-financing logic that deducts partner funding automatically at reservation. No API, SDK, or AI components are disclosed.

The business model is non-transactional to families — all services are free at point of use, with disability-related surcharges covered through pre-financing conventions with a network of 46 partners: 38 Caisses d'Allocations Familiales (CAF), 5 Groupes de Protection Sociale (Klésia, Malakoff Humanis, Agrica, AG2R La Mondiale, B2V), and the Agence Nationale pour les Chèques Vacances (ANCV), plus voluntary donations (66% tax-deductible). Go-to-market is community-led via partner referrals, annual webinars, social media, and family testimonials. The organization operates 70 French destinations in 2026 (up from 21 in 2024), targets 700 families in 2025, and is headquartered at 14 rue de la Beaune, Montreuil. Following the August 2023 death of founder Laurent THOMAS, the association entered a management mandate with Vacances et Familles, with Dominique KTORZA appointed President in late 2023.

Name

Reseau Passerelles

Legal name

Réseau Passerelles

Website

https://reseau-passerelles.org

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

Réseau Passerelles is a French non-profit founded in 2010 that organizes free inclusive family respite vacations across 70 French destinations for families with disabled children, providing PMR accommodation, professional childcare, and partner-funded cost coverage.

Ownership category

akta.pro rank

Product category

Inclusive Family Vacation and Disability Respite Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Recreational and Vacation Camps (except Campgrounds) (721214), All Other Traveler Accommodation (721199)

SIC

Services-Child Day Care Services (8351), Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Respite Care for Families of Children with Disabilities (HSAAAIAL)

akta.pro secondary industries

Family & Kid-Friendly All-Inclusive Resorts (THAGAKAA), Overnight Respite Care (HSABAGAB)

Keywords

• Inclusive family vacations
• Disability respite services
• Specialized childcare support
• Adapted vacation accommodations
• Social nonprofit association

Headquarters

HQ city

Montreuil-en-touraine

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales

Revenue model

1. Family vacation services (free to families): The organization provides vacation services completely free of charge to families with children with disabilities. All costs (accommodation, childcare, medical support) are covered through pre-financing agreements with partner organizations including CAF, GPS, and ANCV.
2. Donations: The organization accepts donations from the public, with 66% of donation amounts being tax-deductible in France.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Reseau Passerelles organizes inclusive family respite vacation stays at ~70 ordinary campings and vacation villages across France for families with children with disabilities. The service bundles adapted PMR accommodations, medical equipment rental, and professional specialized childcare (Club Enfant Passerelles, 3 staff per 4 children) into a single offer delivered free of charge to families, with disability-related surcharges fully covered through pre-financing conventions with 38 CAF, 5 GPS, and ANCV partners.

Product overview

Réseau Passerelles offers a unified family respite vacation service for families with children with disabilities, combining three core components: (1) Séjours Familiaux de Répit - vacation stays at ordinary campings and vacation villages across France with up to 70 destinations; (2) Club Enfant Passerelles - professional childcare support staffed by trained educators who care for children during daytime hours enabling parental respite; and (3) Hébergements Adaptés - PMR-accessible accommodations with medical equipment options. The service is coordinated through the Espace Personnel Passerelles online platform where families manage reservations and specify needs, with financing covered up to 100% through partner conventions with CAF, ANCV, VACAF, and GPS organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• Séjours Familiaux de Répit Family respite vacation stays at ordinary campings and vacation villages across France for families with children with disabilities. Each site welcomes approximately 4 families per week with adapted PMR housing, medical equipment availability, and professional childcare support; all disability-related surcharges are covered through partner pre-financing conventions with CAF, GPS, and ANCV.
• Club Enfant Passerelles Professional specialized childcare service for children with disabilities during family vacations, operated in adapted, air-conditioned facilities on 11 destinations with 3 trained professionals per 4 children, nurses on certain sites, and operating up to 35 hours per week plus optional evening coverage. Children may also be supported in inclusion on the vacation site.
• Hébergements Adaptés Adapted vacation accommodations — PMR-accessible mobile homes, chalets, and gîtes — reserved at ordinary campings and vacation villages across France, with optional medical equipment rentals such as hospital beds.
• Espace Personnel Passerelles Online personal application for families to create accounts, submit pre-requests, specify accessibility needs (PMR housing, medical beds, nursing care, special vigilances), access financial-aid information (VACAF, CAF prefinancing), and manage their vacation reservations.
• Passeport Passerelles Individualized document prepared for each family before their stay by a specialized educator, capturing the child's preferences, abilities, disability-related daily needs, and precautions, then validated by the family to ensure continuity and quality of care during the vacation stay.

Quantifiable outcome

• 100% of families departed without additional cost in 2024
• +2 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core.

• Vacances et FamillescoreStrategic or Co-development Partner · 8 June 2023Cooperation partnership signed on June 8, 2023. Vacances et Familles serves as the managing mandate holder for Reseau Passerelles following founder Laurent Thomas's passing in August 2023. Dominique KTORZA from Vacances et Familles became President of Reseau Passerelles.
• CAF (Caisse d'Allocations Familiales) - 38 partnerscoreGTM or Marketing Partner38 CAF partner organizations across France provide pre-financing for disability-related costs. Partners include: Ain (01), Aisne (02), Alpes Maritimes (06), Bouches du Rhône (13), Charente (16), Charente Maritime (17), Côtes d'Armor (22), Drôme (26), Eure (27), Gironde (33), Ille-et-Vilaine (35), Indre (36), Indre Et Loire (37), Isère (38), Loir-et-Cher (41), Loiret (45), Maine et Loire (49), Morbihan (56), Orne (61), Puy-de-Dôme (63), Bas-Rhin (67), Haut-Rhin (68), Savoie (73), Paris (75), Seine Maritime (76), Seine et Marne (77), Deux-Sèvres (79), Somme (80), Var (83), Vaucluse (84), Vendée (85), Haute-Vienne (87), Yonne (89), Territoire de Belfort (90), Essonne (91), Hauts de Seine (92), Seine Saint Denis (93), Val de Marne (94). 7 of these CAF partners also provide specific housing aid.
• GPS (Groupes de Protection Sociale) - 5 partnerscoreGTM or Marketing Partner5 Groups of Social Protection provide pre-financing for disability care costs: Klésia, Malakoff Humanis, Agrica, AG2R La Mondiale, and B2V. B2V has different billing terms than the other four.
• ANCV (Agence Nationale pour les Chèques Vacances)coreGTM or Marketing PartnerThe National Agency for Vacation Checks participates in pre-financing disability care surcharges for families in 2026, ensuring no family is left without funding solutions.
• Klésia, Malakoff Humanis, Agrica, AG2R La MondialecoreGTM or Marketing PartnerThese GPS organizations have partnered with Reseau Passerelles for multiple years to fund disability-related vacation care costs, enabling families to vacation without additional financial burden.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Emerging players

• Petits Princes: French charity fulfilling the dreams of seriously ill children, including family vacation experiences; comparable in beneficiary profile and the focus on restoring family time through travel.
• Make-A-Wish France: French affiliate of the global Make-A-Wish foundation granting wishes to children with serious illnesses, including vacation experiences; comparable beneficiary population and partially overlapping respite/joy-of-vacation mission.

Broad incumbents

• Secours populaire français: French non-profit providing holidays and leisure breaks for disadvantaged families including those with disabled children; operates across France with comparable family-vacation mission but serves a broader low-income population.
• Croix-Rouge française: Major French humanitarian organization running adapted vacation and family-break programs for vulnerable populations including disabled children; overlaps with Réseau Passerelles on mission and beneficiary base but operates at much larger scale with broader services.
• APF France Handicap: Largest French disability advocacy and services association; offers adapted leisure and vacation programs for disabled children and adults as part of a much broader portfolio of disability support, advocacy, and care services.
• UNAPEI: French federation of associations representing people with intellectual disabilities and their families; member organizations run adapted vacation and respite services directly comparable to Réseau Passerelles' mission.

Others

• Fondation d'Auteuil: French youth foundation supporting vulnerable children and families, including adapted break and respite programs; adjacent enabler in the French child-and-family social-services ecosystem that occasionally funds vacation access for disabled youth.
• ANCV (Agence Nationale pour les Chèques-Vacances): French state agency issuing vacation vouchers and co-funding accessible-vacation programs; a direct pre-financing partner of Réseau Passerelles and an enabler of inclusive family-vacation supply across France.

Direct peers

• Vacances et Familles: French non-profit association specialized in inclusive family vacations for vulnerable populations; currently holds the management mandate over Réseau Passerelles since October 2023 and runs directly comparable programs serving families across France.
• Loisirs Pluriel: French non-profit operating inclusive leisure and vacation programs for children with disabilities alongside their families; directly comparable service model focused on adapted stays and professional inclusion support.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/passerellesreseau
• LinkedInlinkedin.com/company/reseau-passerelles
• Instagraminstagram.com/reseaupasserelleshandicap

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Reseau Passerelles