SENCE

Name

SENCE

Legal name

Servicio Nacional de Capacitación y Empleo

Website

https://sence.gob.cl

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Government Employment Services

NAICS

Public Finance Activities (92113), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615)

SIC

Services-Educational Services (8200), Services-Employment Agencies (7361)

akta.pro primary industry

TVET/Skills & Workforce Education Authorities (EDADAAAH)

akta.pro secondary industry

State/Provincial Labor, Employment Standards & Workforce Development Administration (BPAIABAN)

Keywords

• Vocational training services
• Employment intermediation
• Labor market subsidies
• Workforce development programs
• Job placement services

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Government Budget Allocation: SENCE operates as a Chilean government agency funded through national budget allocations from the Ministry of Labor and Social Welfare (Ministerio del Trabajo y Previsión Social).
2. Franquicia Tributaria (Tax Training Credit) Administration: SENCE administers the Franquicia Tributaria program, a tax credit mechanism where companies allocate 1% of annual payroll to train employees through registered training organizations (OTEC) and OTICs.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels10 records

Core offering

SENCE is Chile's national training and employment service, operating as a government agency under the Ministry of Labor and Social Welfare. It administers free vocational training courses, employment subsidies for youth (SEJ), women (BTM), seniors and other vulnerable groups, and the Franquicia Tributaria payroll tax credit for employer-funded training. It also operates the Bolsa Nacional de Empleo (BNE) job board, regional Ferias Laborales, OMIL municipal offices, and the Libro de Clases Electrónico (LCE) attendance and certification system for training organizations across all 16 Chilean regions.

Product overview

SENCE (Servicio Nacional de Capacitación y Empleo) is Chile's national training and employment service offering a comprehensive platform of employment and training programs. The portfolio centers on three core pillars: (1) Employment intermediation through Bolsa Nacional de Empleo (BNE), Ferias Laborales, Plataformas Laborales, and OMIL municipal offices; (2) Direct subsidies including Subsidio al Empleo Joven (SEJ), Bono al Trabajo de la Mujer (BTM), Programa Aprendices, and Experiencia Mayor; and (3) Training via Cursos en Línea, Franquicia Tributaria tax credits, and the Libro de Clases Electrónico (LCE) management system. Supporting products include the AI-powered SABE labor market analysis system, digital tools like Aula Digital and Elige Mejor course selection portal, and citizen services through Buzón Ciudadano and video assistance. The ecosystem integrates the LCE desktop application (SIRA), web platform (SIGECA), and certificate system (GCA) for training execution.

Differentiator

Problem solved

Functional benefit

Brands

• Bolsa Nacional de Empleo (BNE): National Employment Exchange - free web portal connecting employers and job seekers
• Subsidio al Empleo Joven (SEJ)
• Bono al Trabajo de la Mujer (BTM)
• Programa Aprendices
• Experiencia Mayor

Products and services

• Cursos en Línea (Online Training Courses) Free online training courses in high-demand labor areas including technology, AI, care assistance, and mining sectors; open to persons 16 years and older.
• Bolsa Nacional de Empleo (BNE)

Quantifiable outcome

• 710,000 persons trained in the last year
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature2 records

Partnerships

Eight partnerships are on record, tiered major, core and minor.

• Oxiquim and GNL QuinteromajorStrategic or Co-development Partner · 1 January 2026Joint program to strengthen youth employment in Quintero and Puchuncaví industrial zones through training and job placement initiatives.
• Minera TECKmajorStrategic or Co-development Partner · 1 October 2020Partnership to enhance training offerings in Tarapacá region, strengthening mining sector workforce development.
• AlbemarlemajorStrategic or Co-development Partner · 1 October 2020Aprendices program partnership in Antofagasta for training and employing workers in the lithium mining sector.
• MaerskmajorStrategic or Co-development Partner · 1 March 2019Following Maersk's San Antonio port closure affecting 1,200 workers, the company committed additional resources to co-finance worker certification and retraining programs alongside SENCE.
• MicrosoftcoreStrategic or Co-development PartnerSENCE and Microsoft partnership provides free online courses in new technologies, Artificial Intelligence, and other high-demand digital skills for Chilean workers.
• Mine ClasscoreStrategic or Co-development PartnerFree online mining sector courses (8 courses) strengthening mining education in partnership with Mine Class platform.
• Tur BusminorChannel Partner/ Reseller/ DistributorMass recruitment partnership through SENCE Labor Platform for professional bus drivers in La Araucanía region, offering competitive salaries and onboarding bonuses.
• Bolsa Nacional de Empleo (BNE)coreChannel Partner/ Reseller/ DistributorNational job board platform connecting employers with job seekers, integrated with SENCE services including labor fairs and OMIL offices.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Coursera for Business: Enterprise-focused online learning platform offering credentials and workforce development programs used by employers globally. Adjacent competitor to SENCE's Franquicia Tributaria ecosystem for company-funded training.
• Indeed for Employers: Global job-matching platform connecting employers with candidates, comparable to SENCE's Bolsa Nacional de Empleo (BNE). Mostly adjacent rather than a direct replacement for public training-and-subsidy mandates.

Regional players

• INEA (Instituto Nacional para la Educación de los Adultos): Mexico's adult education institute offering literacy, basic education, and labor-market certification; comparably grounded in citizen-facing adult learning and credentialing for labor outcomes in Latin America.
• Workforce Singapore (WSG): Singapore's statutory board overseeing workforce development, training subsidies (SFEC/SkillsFuture), and career matching. Direct functional analog to SENCE's Franquicia Tributaria and adaptative-skilling mandate in a different geography.

Direct peers

• SENAI (Serviço Nacional de Aprendizagem Industrial): Brazil's industrial vocational training network, funded by the industrial payroll-contribution levy. Directly comparable on training delivery, employer-financed model, and apprenticeship pipelines for sectors like mining and manufacturing.
• Pôle Emploi: France's national employment agency providing job placement, training subsidies, and labor-market intermediation. Directly comparable on the employment intermediation and subsidy-administration half of SENCE's mandate, though EU-context.
• SENA (Servicio Nacional de Aprendizaje): Colombia's national public vocational training and workforce development agency, financed by payroll contributions. Closely comparable to SENCE in mission, funding mechanism (Franquicia Tributaria equivalents), nationwide centers, and tripartite employer-worker engagement model.
• INFOTEP (Instituto Nacional de Formación Técnico Profesional): Dominican Republic's national technical/vocational training institute with payroll-tax funding and nationwide training centers. A direct international analog to SENCE's training-and-certification function.

Broad incumbents

• ManpowerGroup: Global public employment and workforce-solutions firm operating across recruitment, training, and talent development. Overlaps with SENCE's intermediation and training services but as a private, multinational operator with a much broader portfolio.
• LinkedIn Learning: Global online skill-development platform integrated with LinkedIn's professional network and job-matching. Comparable to SENCE's Cursos en Línea and Microsoft-partnered online training, but a commercial provider, not a public agency.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/SenceChile
• YouTubeyoutube.com/channel/UCptJ968DYaiutjlTGIo0Jcg
• Facebookfacebook.com/sence.gob.cl
• LinkedIncl.linkedin.com/company/sence-chile
• Instagraminstagram.com/sencechile
• TikToktiktok.com/@sencechile

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SENCE