Restorative Solutions Community Interest Company

What Restorative Solutions Community Interest Company does

Restorative Solutions Community Interest Company (CIC) is a UK-based social enterprise established in 2004, headquartered in Preston, that delivers restorative justice, restorative practice, mediation, awareness courses and training. Its core service is the facilitation of direct and indirect communication between victims and offenders of crime, delivered through a network of 100+ trained Restorative Practitioners operating under Restorative Justice Council (RJC) accreditations. The organisation is purpose-built as a Community Interest Company, meaning it is a private UK company structure with an asset lock that requires assets to be used for community benefit rather than distributed to shareholders; it carries no external investors or parent company.

The company operates across seven Police, Fire and Crime Commissioner/Combined Authority areas in England — Dorset, Hampshire, Kent and Medway, Lincolnshire, Merseyside, North Yorkshire and West Yorkshire — and has expanded into adjacent service lines including the Appropriate Adult Service for vulnerable adults in police custody (launched in West Yorkshire in 2025), Project CARA for domestic abuse perpetrators, Restore:Families West Yorkshire for adolescent-to-parent violence, Restorative Approaches in Schools (RAiS), Restorative Practice in Health (piloted at Salford Royal Foundation Trust), and whole-prison programmes at HMP Buckley Hall and HMP Peterborough Women's. Sub-brands include CARA West Yorkshire, Restore:Families West Yorkshire, Hate Crime Awareness Course, and Step Up.

Revenue is generated entirely through public sector commissioning — Police and Crime Commissioners and regional Mayors fund services through Ministry of Justice Victims' Services and Restorative Justice grants — with services provided free at point of use to victims and offenders. The business model is therefore commissioned managed services rather than commercial sales, with multi-year contracts tendered against RJC quality standards. The company has also undertaken international advisory and training work in Norway, Czech Republic, Estonia, New Zealand and Caribbean territories, and is a member of the European Forum for Restorative Justice. There is no disclosed revenue, no equity funding, and the technology model is methodology-based rather than platform-based.

Name

Restorative Solutions Community Interest Company

Legal name

Restorative Solutions CIC

Website

https://restorativesolutions.org.uk

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Restorative Solutions CIC is a UK social enterprise that delivers restorative justice, restorative practice, mediation, and training across seven Police and Crime Commissioner areas in England, commissioned by public sector bodies and provided free to victims and offenders.

Ownership category

akta.pro rank

Product category

Restorative Justice Services

NAICS

Individual and Family Services (6241), Social Assistance (624)

SIC

Services-Social Services (8300)

akta.pro primary industry

Alternative Dispute Resolution & Restorative Justice Programs (BPAIAFAL)

akta.pro secondary industries

Reentry, Rehabilitation & Reintegration Programs (Education, Vocational, Case Management) (BPAKANAH), Reentry & Justice-Involved Support Services (BPAGAEAN)

Keywords

• Restorative justice services
• Victim-offender mediation
• Restorative practice training
• Community safety programmes
• Appropriate adult services

Headquarters

HQ city

Preston

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Public Sector Commissioning: Services commissioned by Police and Crime Commissioners and regional Mayors. Services are free at point of use for victims and offenders of crime. Commissioned across seven police areas including West Yorkshire, North Yorkshire, Merseyside, Lincolnshire, Kent and Medway, Hampshire and Isle of Wight, and Dorset.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Restorative Solutions Community Interest Company is a social enterprise established in 2004 that delivers restorative justice and restorative practice services across England and Wales. The organisation provides victim-offender mediation, restorative conferencing, appropriate adult services, training and consultancy, and bespoke programme design for criminal justice, education, health, and housing sector commissioners. Its work is primarily commissioned by Police and Crime Commissioners, regional mayors, the Ministry of Justice, and other public sector bodies, with services delivered free at the point of use to victims and offenders.

Product overview

Restorative Solutions CIC is a Community Interest Company providing restorative justice and related services across England. The core offering is Restorative Justice Delivery services spanning seven Police and Crime Commissioner areas. This is supplemented by Restorative Practice programmes (Cara West Yorkshire, Restore:Families), an Appropriate Adult Service for vulnerable adults in police custody, and Bespoke Design and Implementation services offering custom restorative approaches to a wide range of organisations. The company also delivers numerous specialised programmes including Restorative Awareness Courses for offenders, Restorative Prisons initiatives, Restorative Approaches in Schools, Restorative Practice in Health, the Step Up programme for family violence, and Pre Sentence Pathfinder Programmes. Training and development services are offered across the UK and internationally.

Differentiator

Problem solved

Functional benefit

Brands

• CARA West Yorkshire: A programme working with the Police and Crime Commissioner for West Yorkshire and West Yorkshire Police, in partnership with the Hampton Trust, to tackle domestic abuse and sexual violence, focusing on first time/standard perpetrators who receive a conditional caution.
• Restore:Families West Yorkshire
• Hate Crime Awareness Course (HCAC)
• Step Up Programme

Quantifiable outcome

• Restorative Justice reduces reoffending rates by 14%
• +4 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Restorative Justice CouncilcoreStrategic or Co-development PartnerThe RJC is the professional body for Restorative Justice in England and Wales. Restorative Solutions holds 7 RJC Service Provider Registrations and RJC Training Provider status, indicating deep quality assurance partnership.
• Ministry of JusticecoreStrategic or Co-development PartnerGovernment department providing funding through Victims' Services and Restorative Justice grants. Co-developed national Pathfinder Programmes including Pre-Sentence RJ Programme.
• HM Prison and Probation Service (HMPPS)coreStrategic or Co-development PartnerFormerly NOMS. Partnership for capacity building programmes, prison-based restorative approaches, and post-sentence victim/offender conferences. Over 800 staff trained as facilitators.
• Merseyside Community Rehabilitation Company (CRC)coreStrategic or Co-development PartnerJoint delivery partner for Merseyside Restorative Justice services following PCC commissioning. Combined proposal selected through rigorous tendering exercise.
• Hampton TrustcoreStrategic or Co-development PartnerPartnership with West Yorkshire Police and Crime Commissioner to set up and mobilise Project CARA (domestic abuse perpetrator service) across West Yorkshire force area.
• Victim Care MerseysideminorStrategic or Co-development PartnerPartner in Merseyside Restorative Justice Steering Group providing support services for victims of crime.
• Salford Royal Foundation TrustminorStrategic or Co-development PartnerHealthcare proof of concept for Restorative Approaches to prevent patient concerns becoming formal complaints. Led to development of bespoke training programme for Health Sector.
• Thames Valley PartnershipminorStrategic or Co-development PartnerCo-operated with Restorative Solutions on NOMS programme elements including management support for prisons and probation areas.
• Family Action LincolnshireminorStrategic or Co-development PartnerPartnership to embed Restorative Practice within the county's Behaviour Outreach Support Service.
• Catch22minorStrategic or Co-development PartnerPartnership for pioneering service delivery in Leicestershire.
• Avon and Somerset PoliceminorImplementation/ SI/ Consulting PartnerIntroduced Restorative Approaches into police complaints handling procedures, providing proportionate response to complaints suitable for Local Resolution.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Market position

Strengths4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/restorative-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Restorative Solutions Community Interest Company