Regionale Sociale Dienst Kromme Rijn Heuvelrug

What Regionale Sociale Dienst Kromme Rijn Heuvelrug does

Regionale Sociale Dienst Kromme Rijn Heuvelrug (RSD) is a Dutch governmental joint arrangement (gemeenschappelijke regeling) that administers social welfare services on behalf of five municipalities in the Utrecht province: Bunnik, De Bilt, Utrechtse Heuvelrug, Wijk bij Duurstede, and Zeist. Established in 2006 and headquartered in Zeist, the organization operates under the Regionale Dienst Werk en Inkomen Kromme Rijn Heuvelrug (RDWI) to execute tasks mandated by the Participatiewet, Wet gemeentelijke schuldhulpverlening, and Wet Inburgering. Its service portfolio spans welfare benefit administration (Bijstandsuitkering), employment reintegration (Werkroute, Jongerenloket, Ondernemersteam), debt counseling and early-intervention (Schulddienstverlening, Team 'Vroeg in Actie'), newcomer integration (Inburgering), childcare subsidies (Kinderopvang), special assistance for low-income households (Bijzondere Bijstand, Individuele Inkomenstoeslag, Woonkostentoeslag, CAZ), and a living allowance program for Ukrainian refugees launched in July 2022. A 12-week Vitaliteitstraject for youth was launched in July 2026.

RSD distributes services through a multi-channel delivery model combining a physical office in Zeist, a digital self-service portal (Mijn RSD) authenticated via the Dutch government DigiD identity system, telephone support, Formulierenbrigade walk-in clinics hosted at libraries and community centers across the region, and Schoolwerkcafé sites in Wijk bij Duurstede and Zeist. The technology stack is built on standard government-sector tooling: Matomo analytics with privacy-limited IP storage, ReadSpeaker for accessibility, SIManalytics for service improvement, Leaflet for mapping, MailKoning for the residents' newsletter, and integrations with NVVK, Schuldenknooppunt, Biga Groep, WSP Midden-Utrecht, and MEE. Service materials are published in Dutch, English, Ukrainian, and Russian. In 2026 the organization rolled out a refreshed corporate identity ("Nieuwe huisstijl RSD").

RSD's funding model is entirely government-derived: as a non-profit public-sector entity it receives budget allocations from the five participating municipalities in exchange for executing mandated social programs. It does not charge citizens for services and operates no commercial revenue streams; there are no external private investors, shareholders, or equity financings. Expenditures scale with the volume of welfare claims, debt cases, integration pathways, youth interventions, and refugee-support cases processed within its geographic remit, with no current statutory capacity or stated intent to extend service beyond the five-municipality region.

Name

Regionale Sociale Dienst Kromme Rijn Heuvelrug

Legal name

Regionale Sociale Dienst Kromme Rijn Heuvelrug

Website

https://rsdkrh.nl

Company type

Private

Founded year

2006

Operating status

Operating

Short description

Regionale Sociale Dienst Kromme Rijn Heuvelrug (RSD) is a Dutch governmental joint arrangement that administers welfare benefits, employment reintegration, debt counseling, newcomer integration, and youth support on behalf of five municipalities in the Utrecht region.

Ownership category

akta.pro rank

Product category

Public Social Welfare Services

NAICS

Individual and Family Services (6241), Social Assistance (624), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Management Services (8741)

akta.pro primary industry

Income Support & Cash Assistance Programs (BPAIAKAE)

akta.pro secondary industries

State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI), Debt Management Plans (DMP) Administration (FSAEAFAB), Social Care & Long-Term Care Benefits Administration (BPAIAKAK)

Keywords

• Social welfare services
• Debt counseling
• Employment reintegration
• Integration support
• Government benefits administration

Headquarters

HQ city

Zeist

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Government Funding: As a governmental organization (gemeenschappelijke regeling), RSD is funded by five municipalities: Bunnik, De Bilt, Utrechtse Heuvelrug, Wijk bij Duurstede, and Zeist. Funding comes from municipal budgets for social services, re-integration programs, and welfare administration.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

RSD is the designated Dutch municipal execution organization that administers social welfare benefits, debt counseling, employment reintegration support, integration programs for newcomers, childcare subsidies, and youth services on behalf of five municipalities in the Kromme Rijn Heuvelrug region. Services are delivered through the Mijn RSD online portal with DigiD authentication, a physical office in Zeist, telephone support, and Formulierenbrigade walk-in clinics at community locations. The organization proactively reaches out to residents through programs like 'Vroeg in Actie' to address payment arrears before they escalate.

Product overview

Regionale Sociale Dienst Kromme Rijn Heuvelrug (RSD) operates as a multi-module government services platform serving five municipalities (Bunnik, De Bilt, Utrechtse Heuvelrug, Wijk bij Duurstede, and Zeist). The core offering is Mijn RSD, a personal digital portal through which residents access welfare benefits (Bijstandsuitkering), report changes, and manage their affairs. Supporting modules include Werkroute for employment support of people with disabilities, Schulddienstverlening for debt assistance, Jongerenloket for youth services, Kinderopvang for childcare subsidies, and Inburgering for newcomer integration. Additional financial support products include Bijzondere Bijstand (special welfare), Individuele Inkomenstoeslag (annual income supplement), and Woonkostentoeslag (housing cost allowance). Complementary services like Formulierenbrigade (form assistance), Team 'Vroeg in Actie' (early debt intervention), and Schoolwerkcafé (youth support café) provide direct citizen support. The organization also administers Leefgeld Oekraïners for Ukrainian refugees.

Differentiator

Problem solved

Functional benefit

Brands

• Werkroute: A collaboration between the RSD and Biga Groep providing support for residents with employment limitations under the Wet banenafspraak.
• Mijn RSD
• Schulddienstverlening
• Jongerenloket
• Schoolwerkcafé

Products and services

• Mijn RSD Online Portal Personal online portal allowing residents to view and download benefit payment specifications, annual statements, submit income declarations, report vacation/holiday information, and communicate changes. Requires DigiD authentication.
• Werkroute Employment support program for residents with disabilities or those needing sheltered work, providing job coaching, work experience placements, vocational rehabilitation, and employer subsidies through collaboration with Biga Groep.
• Schulddienstverlening (Debt Assistance) Debt assistance service helping residents manage payment arrears and debts through free professional support, budget management, payment plans, and debt restructuring following the NVVK behavioral code.
• Jongerenloket (Youth Portal) Youth services portal for 18-27 year olds seeking welfare benefits, offering job search support, education guidance, career planning, and access to Schoolwerkcafé services.
• Kinderopvang (Childcare Subsidies) Childcare cost support service providing supplements to childcare allowances for low-income families and those in reintegration or integration programs.
• Inburgering (Integration Services) Integration services for newcomers to the Netherlands, implementing the Integration Law (Wet Inburgering) including language education, Dutch culture education, civic orientation, and participation plans.
• Participatiewet Services Welfare participation law services providing income support and employment assistance for residents unable to work independently in the labor market, under the Participatiewet framework.
• Formulierenbrigade (Form Assistance Service) Free volunteer service helping residents complete digital and paper forms for government and other organizations, with walk-in clinics at multiple locations including Library Driebergen, Municipality Doorn, and community centers in Zeist.
• Bijstandsuitkering (Welfare Benefit Application) Welfare benefit application and administration service for residents unable to work full-time, providing financial support under national welfare regulations.
• Leefgeld Oekraïners (Ukrainian Refugee Living Allowance) Living allowance disbursement service for Ukrainian refugees hosted by municipalities in the Kromme Rijn Heuvelrug region, providing basic needs support since July 2022.
• Schoolwerkcafé (Youth Support Café) Low-threshold meeting place for youth aged 18-27 to get help with work, education, and income questions without appointment, in collaboration with Doorstroompunt Regio Utrecht Zuidoost.
• Team Vroeg in Actie (Early Intervention Team) Early intervention team that proactively contacts residents with payment arrears for rent, energy, water, or healthcare insurance to address problems before they escalate.
• Ondernemersteam (Business Support Team) Business support team for entrepreneurs facing financial difficulties, those seeking to start new businesses, and local employers seeking recruitment support, wage subsidies, and job matching services.

Quantifiable outcome

• Living allowance provided to Ukrainian refugees since July 2022
• +1 more outcomes

Named customers4 records

Segments8 records

Ideal customer profiles8 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

Feature3 records

Partnerships

15 partnerships are on record, tiered core and minor.

• Biga GroepcoreStrategic or Co-development PartnerWerkroute is a collaboration between RSD and Biga Groep. Biga Groep provides expertise in supported employment and vocational rehabilitation, helping people with disabilities or other barriers to employment to find and maintain work.
• WSP Midden-Utrecht (Werkgevers Servicepunt)coreChannel Partner/ Reseller/ DistributorRegional employer service point providing recruitment support, candidate matching, and information about subsidies for employers. WSP connects local businesses with job seekers from RSD.
• MEEminorStrategic or Co-development PartnerMEE provides independent client support (onafhankelijke cliëntondersteuning) for residents having conversations with RSD. MEE advisors can attend meetings to provide support and information.
• NVVK (Vereniging voor schuldhulpverlening en sociaal bankieren)coreStrategic or Co-development PartnerRSD is a member of NVVK and works according to the NVVK behavioral code for debt regulation. NVVK is the Dutch association for debt assistance and social banking.
• Doorstroompunt Regio Utrecht ZuidoostminorStrategic or Co-development PartnerCollaboration partner for the Schoolwerkcafé program that helps young people with career choices, education decisions, and employment questions.
• Vitaliteitspartners (Crossfit FSF, IAMWOMAN, Missiegericht, RunXperience)minorStrategic or Co-development PartnerFour vitality partners providing physical and mental health programs for youth. Each partner offers different expertise to help young people build confidence, energy, and structure.
• Sociaal RaadsliedenminorStrategic or Co-development PartnerSocial advisors providing free assistance with tax returns, benefits applications, and dealing with government agencies. Located at Bergweg 1 in Zeist for residents of Zeist, Bunnik, De Bilt, and Utrechtse Heuvelrug.
• Gemeente BunnikcoreOthersOne of five municipalities that fund RSD. RSD provides social services on behalf of Bunnik municipality.
• Gemeente De BiltcoreOthersOne of five municipalities that fund RSD. RSD provides social services on behalf of De Bilt municipality.
• Gemeente Utrechtse HeuvelrugcoreOthersOne of five municipalities that fund RSD. RSD provides social services on behalf of Utrechtse Heuvelrug municipality.
• Gemeente Wijk bij DuurstedecoreOthersOne of five municipalities that fund RSD. RSD provides social services on behalf of Wijk bij Duurstede municipality.
• Gemeente ZeistcoreOthersOne of five municipalities that fund RSD. RSD is headquartered in Zeist and provides social services on behalf of Zeist municipality.
• Stichting Binding (Wijk bij Duurstede)minorStrategic or Co-development PartnerLocal organization in Wijk bij Duurstede providing social support, including assistance with childcare subsidies for social-medical indications and form-filling help.
• Bibliotheek DriebergenminorStrategic or Co-development PartnerLibrary location hosting Formulierenbrigade walk-in hours for free form-filling assistance.
• Centrum voor Jeugd en Gezin (CJG)minorStrategic or Co-development PartnerChild and Family Center providing support for parents and families. CJG is involved in social-medical childcare subsidy assessments.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Gemeente Utrecht (Werk en Inkomen): Single-municipality welfare and work division of Utrecht city, operating in the same Utrecht region as RSD. Comparable service lines (benefits, reintegration) but executed in-house rather than as a regional joint arrangement.
• WSP Midden-Utrecht: Regional employer service point in the Midden-Utrecht area where RSD operates, providing employer-side recruitment and subsidy matching. Same geography, complementary role to RSD's candidate pipeline.

Broad incumbents

• Stimulansz: Dutch national organization supporting municipalities on debt counseling, fraud prevention, and welfare administration. Operates at a broader scale than RSD but in the same social services domain overlapping with Schulddienstverlening.
• SVB (Sociale Verzekeringsbank): National Dutch public administrative body executing family-related benefits such as child budget and AOW. Shares the public-body administrative function with RSD but at a national scale and for different schemes.
• UWV (Uitvoeringsinstituut Werknemersverzekeringen): National Dutch employee insurance agency administering unemployment, disability, and related benefits. Wider remit than RSD with overlapping welfare and labor activation functions, serving as the national-level incumbent.

Direct peers

• Biga Groep: Dutch social employment provider delivering supported employment, vocational rehabilitation, and sheltered work. RSD's core Werkroute partner; directly comparable in service lines and customer profile.
• WerkSaam Westfriesland: Regional social services joint arrangement ('gemeenschappelijke regeling') in West-Friesland executing welfare, work, and income services for several municipalities. Closest structural analog to RSD's multi-municipality regional service model.
• MEE Gelderse Poort: Independent client support organization for residents with disabilities and other vulnerable groups, working alongside Dutch welfare agencies on advocacy and benefit navigation. Directly comparable to MEE's role as RSD's onafhankelijke cliëntondersteuning partner.
• Ferm Werk: Dutch social employment organization executing Participatiewet work and reintegration pathways for multiple municipalities, structurally similar to RSD's Werkroute and employment support functions. Comparable scale and joint-arrangement model.

Others

• Stichting Binding: Local community support organization in Wijk bij Duurstede providing social support and form-filling help. RSD's partner for citizen-level services; comparable in target population and low-threshold service model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/RSDKrommeRijnHeuvelrug
• LinkedInlinkedin.com/company/regionale-sociale-dienst-kromme-rijn-heuvelrug

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Regionale Sociale Dienst Kromme Rijn Heuvelrug