Rainbow Express

What Rainbow Express does

Rainbow Express, Inc. (operating as RBexpress) is a privately held regional courier and legal process service founded in 1989 and headquartered in Columbus, Ohio. The company provides two core services: same-day and express small package delivery for individuals and businesses in central Ohio, and subpoena and legal document process serving for legal professionals requiring careful handling of sensitive documents. Both services are delivered by an owned fleet of professionally attired drivers under what the company markets as a "Concierge Level Service" model, with operations running Monday through Friday 8am-5pm plus limited after-hours and variable weekend availability.

The underlying technology stack is minimal and not proprietary. Customer-facing ordering, real-time package tracking, and account billing are delivered through integration with the third-party OnTime 360 cloud platform (secure.ontime360.com/sites/RainbowPSD), with no disclosed in-house engineering, data assets, AI/ML capabilities, or mobile applications. The public web presence is a GoDaddy-built marketing site (rbexdelivery.com) supporting account inquiry and newsletter signup, supplemented by a phone-based sales channel at (614) 444-5600.

The revenue model is a fee-for-service transaction model: customers are quoted per delivery based on distance, package size, and service urgency, with subpoena service positioned as a specialized vertical. Pricing is not publicly disclosed; quotes are obtained by phone or website inquiry. The customer base is hybrid, combining local businesses (including legal professionals) with individual consumers in the Columbus metropolitan area. The company is privately held with no disclosed venture or institutional investors, no parent company, no acquisitions, and no subsidiaries, consistent with a founder-led independent operation of small scale.

Name

Rainbow Express

Legal name

Rainbow Express, Inc.

Website

https://rbexdelivery.com

Company type

Private

Founded year

1989

Operating status

Operating

Short description

Rainbow Express is a privately held regional courier founded in 1989 that provides small package delivery and subpoena service to individuals and businesses in central Ohio via an owned fleet and OnTime 360-powered online ordering.

Ownership category

akta.pro rank

Product category

Courier and Delivery Services

NAICS

Couriers and Express Delivery Services (492110), Couriers and Express Delivery Services (4921)

SIC

Transportation Services (4700)

akta.pro primary industry

Same-Day / On-Demand Express Courier (TLAAABAG)

Keywords

• Local courier services
• Small package delivery
• Subpoena delivery service
• Same-day delivery
• Process serving

Headquarters

HQ city

Columbus

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Revenue model

1. Courier and Delivery Services: Fee-for-service courier model for small package delivery within central Ohio. Charges based on delivery distance, package size, and service urgency. Legal document service (subpoenas) provided as a specialized vertical.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Rainbow Express is a regional courier and process service company operating in the central Ohio (Columbus) area since 1989. The company provides small package delivery and specialized subpoena/legal document service for both individual and business customers, supported by online ordering, real-time tracking, and account-based billing through the OnTime 360 portal.

Product overview

Rainbow Express is a courier and delivery service company founded in 1989, operating primarily in the central Ohio area (Columbus). The company offers two core delivery products: Small Package Delivery for individuals and businesses, and Subpoena Service for legal document delivery. Both services are supported by an Online Order and Tracking Portal built on the OnTime 360 platform, which enables customers to place orders, track packages, and manage billing online. The company emphasizes its 'Concierge Level Service' and 'eXtra mile' approach with professionally attired drivers.

Differentiator

Problem solved

Functional benefit

Products and services

• Small Package Delivery

Segments2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Scale indicators2 records

Recent moves1 record

Expansion highlights2 records

Market position

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rainbow Express