Reset Communities and Refugees
Reset Communities and Refugees is a UK-registered charity, founded in 2018, that coordinates the national Community Sponsorship movement by training community groups, matching them with refugee families, and acting as the trusted intermediary between the Home Office and civil society.
- Company typePrivate
- Founded2018
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Reset Communities and Refugees does
Reset Communities and Refugees is a UK-registered charity (No. 1179799) and private company limited by guarantee (Company No. 11081370), founded in 2018 and headquartered in London. The organisation functions as the sole national coordinator of the Community Sponsorship movement across the United Kingdom, acting as the designated intermediary between the Home Office and grassroots community groups that resettle refugee families. Its portfolio comprises five core services: Community Sponsorship Coordination, a Landlords for Refugees Register, a national Matching Service pairing displaced people with sponsor groups, Training and Coaching for community groups, and a Research and Evaluation function that produces integration outcome studies and policy evidence.
Reset does not develop or deploy proprietary technology; the organisation is service-based and human-coordinated, with its core intellectual property residing in accumulated training content, a tested matching methodology, a Theory of Change framework, and a longitudinal evaluation dataset covering every community sponsorship group over approximately ten years. Distribution is delivered through direct engagement with community groups, an online self-serve landlord registration system, volunteer recruitment, and partnerships with Home Office and local authorities. The organisation's marketing reach extends across a website, Facebook, X, Instagram, LinkedIn, email newsletter, and an Ambassador Programme.
The business model is donation- and grant-funded with no commercial pricing. Revenue derives from individual donations via JustGiving, charitable grants, and government partnership funding — most prominently the Homes for Ukraine matching service contract (April 2022 to March 2023). Services are provided free to community groups, refugees, and landlords. Customer segments served are community groups and volunteers (primary), refugee families, landlords, and government/local authorities. Leadership is led by Director Amina Khanom, and the organisation operates with 11-50 employees nationally.
Reset Communities and Refugees firmographics
Firmographics- Name
- Reset Communities and Refugees
- Legal name
- Reset Communities and Refugees
- Website
- https://resetuk.org
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Reset Communities and Refugees is a UK-registered charity, founded in 2018, that coordinates the national Community Sponsorship movement by training community groups, matching them with refugee families, and acting as the trusted intermediary between the Home Office and civil society.
- Ownership category
- akta.pro rank
Reset Communities and Refugees industry classification
Industry- Product category
- Refugee Resettlement Services
- NAICS
- Other Individual and Family Services (624190), Individual and Family Services (6241), Community Housing Services (62422)
- SIC
- Services-Social Services (8300)
- akta.pro industry
- Refugee & Immigrant Support ServicesBusiness & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)Resettlement, Relocation & Repatriation SupportBusiness & Public Services/International Organizations & Development/Refugee, Migration & Displacement ServicesRefugee, Migration & Displacement SupportBusiness & Public Services/Nonprofit, NGO & Social Services/International Development & Poverty AlleviationImmigrant & Refugee Rights AdvocacyBusiness & Public Services/Nonprofit, NGO & Social Services/Civil Rights, Advocacy & Public Policy Organizations
Keywords
Where Reset Communities and Refugees is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Markets served
Reset Communities and Refugees business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Others, Marketing or Sales, Technology or R&D
Revenue model
- Donations and Charitable Funding: Funded through donations from supporters, with JustGiving page for public contributions. Registered charity with number 1179799.
Distribution channels4 records
Marketing channels7 records
Reset Communities and Refugees product offering
Product offeringCore offering
Reset Communities and Refugees coordinates the UK Community Sponsorship movement by training and supporting community groups, matching displaced people with welcoming groups, connecting landlords with refugee families, and producing research and evaluation on community-led welcome. It is the only national UK organisation solely dedicated to community-led refugee resettlement and operates as a trusted Home Office partner.
Product overview
Reset Communities for Refugees operates as a single, unified offering focused on coordinating community-led welcome programmes across the UK. The organisation serves as the only national body solely dedicated to community-led welcome, functioning as a trusted intermediary between the Home Office and grassroots community groups. Their core portfolio consists of Community Sponsorship Coordination, the Landlords for Refugees Register, a Matching Service, Training and Support for community groups, and Research and Evaluation services. These work together as an integrated pathway: Reset attracts and prepares community groups through training, matches them with refugee families through their matching service, connects landlords through their register to solve housing needs, and continuously improves the programme through research and evaluation.
Differentiator
Problem solved
Functional benefit
Products and services
- Community Sponsorship Coordination National coordination of the UK Community Sponsorship movement, acting as the essential link between government policy and civil society implementation and connecting community groups with displaced refugee families to facilitate resettlement.
- Landlords for Refugees Register A free register connecting UK landlords with refugee families resettled through Community Sponsorship or council resettlement schemes, enabling property owners to rent to refugees while providing safe housing to vulnerable families.
- Matching Service A service that connects displaced people with the community groups best placed to support their integration, testing and scaling the matching process to ensure effective pairings between sponsors and refugees.
- Training, Coaching, and Support National training, coaching, and support services for community groups preparing to welcome and assist refugee families throughout the resettlement journey, including high-quality training, practical advice, and problem-solving assistance.
- Research and Evaluation Research publications, monitoring, and evaluation reports on community-led welcome programmes, including integration outcome studies, Homes for Ukraine evaluations, and refugee experience focus groups to support evidence-based decisions.
Companies that use Reset Communities and Refugees
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
Reset Communities and Refugees technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Reset Communities and Refugees partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Home OfficecoreReset is described as a trusted Home Office partner with a proven track record across multiple pathways from Community Sponsorship to Homes for Ukraine. They work as the key link between government and civil society to test, learn, and iterate policy as it scales.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
Reset Communities and Refugees competitors and assessment
Company assessmentBroad incumbents
- HIAS: A global Jewish humanitarian organisation assisting refugees, including via community sponsorship models similar to Reset's. Comparable as a community sponsorship practitioner, though operating at much greater international scale.
- International Rescue Committee: A major international humanitarian organisation delivering emergency relief and resettlement support across multiple countries. Comparable as a refugee resettlement operator with evaluation/research capacity, though with a global rather than UK-only footprint.
- British Red Cross: A major UK humanitarian organisation delivering refugee support, family reunion, and humanitarian assistance across multiple programmes. Comparable in refugee resettlement and Home Office partnership scope, but with a much broader humanitarian mandate.
Direct peers
- Refugees at Home: A UK charity matching refugees with volunteer hosts offering temporary accommodation. Directly comparable in operating a UK matching/intermediary service that connects community members with refugees, complementing Reset's landlord register.
- City of Sanctuary: A UK-wide movement of local groups and organisations building sanctuary for people seeking refuge. Directly comparable in coordinating grassroots community-led welcome infrastructure across the UK.
- Refugee Council: The largest UK refugee charity, providing advice, advocacy, and resettlement support to refugees and asylum seekers. Directly comparable as a UK-wide nonprofit delivering refugee integration and resettlement services.
- Refugee Action: A national UK refugee charity providing practical support, advice, and advocacy to refugees and asylum seekers. Comparable as a UK-wide nonprofit delivering refugee integration services and policy advocacy.
- Migrant Help: A UK charity providing advice, support, and accommodation services to asylum seekers and refugees. Comparable as a UK-wide refugee support nonprofit delivering resettlement-related services under government contracts.
- Safe Passage: A UK charity helping refugees access legal routes to safety, including family reunion and community sponsorship. Directly comparable as a UK nonprofit focused on enabling refugee resettlement through community-led and legal pathways.
Emerging players
- Together for Refugee Children: A UK voluntary network coordinating groups who have resettled unaccompanied refugee children through community sponsorship. Comparable as a grassroots community sponsorship coordinator, though with a narrower focus on children's resettlement.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Reset Communities and Refugees social profiles
Digital presenceReset Communities and Refugees financial estimates
Financial estimateRevenue estimate
Valuation estimate
Reset Communities and Refugees leadership team
Management profileNumber of profiles
Profiles1 record
Reset Communities and Refugees funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Reset Communities and Refugees M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Reset Communities and Refugees
What does Reset Communities and Refugees do?
Reset Communities and Refugees coordinates the UK Community Sponsorship movement by training and supporting community groups, matching displaced people with welcoming groups, connecting landlords with refugee families, and producing research and evaluation on community-led welcome. It is the only national UK organisation solely dedicated to community-led refugee resettlement and operates as a trusted Home Office partner.
Is Reset Communities and Refugees a public or private company?
Reset Communities and Refugees is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Reset Communities and Refugees founded?
Reset Communities and Refugees was founded in 2018. It employs 11 to 50 people.
Where is Reset Communities and Refugees based?
Reset Communities and Refugees is headquartered in London, United Kingdom, in the Europe region.
How does Reset Communities and Refugees make money?
One revenue line is on record: donations and Charitable Funding.
Who are Reset Communities and Refugees's main competitors?
Broad incumbents on record are HIAS, International Rescue Committee and British Red Cross. Direct peers are Refugees at Home, City of Sanctuary, Refugee Council, Refugee Action, Migrant Help and Safe Passage. Together for Refugee Children is listed as an emerging player.
Does Reset Communities and Refugees have an API?
No public API is recorded for Reset Communities and Refugees.
What industry is Reset Communities and Refugees in?
Reset Communities and Refugees's product category is Refugee Resettlement Services. Its primary akta.pro industry code is BPAGAEAI, Refugee & Immigrant Support Services, with a secondary code of BPADAHAD, Resettlement, Relocation & Repatriation Support. Its NAICS code is 624190 and its SIC code is 8300.