Social Services Network

What Social Services Network does

Social Services Network, doing business as Senior Services Network (SSN), is a not-for-profit registered Canadian charity (CRA BIN 84921 2279 RR0001) founded in 2002 and headquartered in Markham, Ontario. The organization delivers free programs, advocacy, and referral supports to diverse older adults — including frail seniors, those experiencing or at risk of social isolation, and ethno-cultural communities (notably South Asian seniors) — across the Greater Toronto Area and York Region.

Its program portfolio spans in-person and virtual delivery and includes RISE and RISE in the Community (Reducing Isolation and Social Exclusion), the Fall Prevention Program (with Carefirst), the South Asian Adult Day Program (SAADP), Knowledge Building and Education Programs, Expressions Across Ages (EAA, with Next Generation Arts), Resident Led Activities (seniors' clubs, Zumba, Tai Chi), and Community Collaborative Activities aligned with the Eastern York Region North Durham Ontario Health Team. The underlying technology stack is modest and commodity-based: a WordPress website, Mailchimp email newsletters, the RISE virtual program-delivery channel, UserWay accessibility widget, and a CanadaHelps-integrated donation flow.

The business model is a charitable funding stack — not a commercial revenue model. Income is generated through individual donations processed via CanadaHelps, government and foundation grants (notably from the Ontario Ministry of Seniors and Accessibility under its Senior Active Living Centre designation granted in 2024), and in-kind / volunteer contributions from partners including Carefirst, the Alzheimer's Society of York Region, Next Generation Arts, and the EYRND OHT. All programs are offered free of charge to seniors and caregivers; there is no tiered pricing or paid plan. Go-to-market is community-led (partnerships with ethno-cultural associations, places of worship, and community spaces), complemented by direct-to-consumer virtual registration and event-driven engagement (Expressions Across Ages, dementia-friendly initiatives). The organization rebranded from Social Services Network to Senior Services Network in 2024 to better reflect its aging-community focus.

Name

Social Services Network

Legal name

Social Services Network

Website

https://ssnon.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Social Services Network (dba Senior Services Network) is a Canadian registered charity founded in 2002 that delivers free in-person and virtual programs — including the RISE platform, Fall Prevention, and the South Asian Adult Day Program — to diverse older adults across the Greater Toronto Area and York Region.

Ownership category

akta.pro rank

Product category

Senior and Community Social Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro industry

PRIMARYBPAGAEAF

Elder Services & Aging Support

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYHLADAIAB

Social Adult Day Care (Non-Medical Senior Day Programs)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Adult Day Health Care & Senior Day Care

SECONDARYHLADALAK

Community Resources, Social Services & Transportation Coordination

Healthcare & Life Sciences/Elder Care & Long-Term Care/Senior Care Coordination & Case Management (Geriatric Care Management)

SECONDARYHSABANAA

Social Adult Day Care (Non-Medical Supervision & Activities)

Home & Personal Services/Elder Care & In-Home Care Services/Adult Day Care & Senior Day Programs

Keywords

• Senior active living
• Community-based senior programs
• Dementia-friendly services
• Ethno-cultural senior support
• Virtual seniors engagement

Headquarters

HQ city

Markham

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Charitable Donations: Voluntary donations from individuals and supporters, processed online via a CanadaHelps-integrated Donate Now flow on the organization's website.
2. Government Grants and Program Funding: Funding from the Ontario Ministry of Seniors and Accessibility (including Senior Active Living Centre designation) and other government/foundation grants supporting senior active living, dementia-friendly, and caregiver programs.
3. In-Kind and Volunteer Contributions: Volunteer-staffed service delivery and in-kind support from partner organizations (e.g., Carefirst, Alzheimer's Society of York Region, EYRND OHT, NGA).

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Social Services Network (Senior Services Network / SSN) is a not-for-profit registered charity that delivers free community-based programs, advocacy, and referral supports for diverse older adults, seniors, and their caregivers in the Greater Toronto Area and York Region. Its core offering is a coordinated portfolio of in-person and virtual programs — including the RISE virtual engagement platform, the South Asian Adult Day Program (SAADP), the Fall Prevention Program with Carefirst, Expressions Across Ages intergenerational arts, Knowledge Building workshops, and Resident Led Activities — designed to reduce social isolation, support aging in place, and provide dementia-friendly and culturally responsive services.

Product overview

Social Services Network operates a portfolio of community-based programs rather than a unified software product; the offering is structured as a coordinated suite of senior-serving modules spanning virtual and in-person engagement. The flagship virtual offering, RISE (Reducing Isolation and Social Exclusion), is paired with its in-person counterpart RISE in the Community, while specialized modules include the Fall Prevention Program (delivered with Carefirst), the culturally tailored South Asian Adult Day Program (SAADP), Knowledge Building and Education Programs, and the intergenerational arts initiative Expressions Across Ages (EAA) (with Next Generation Arts). Resident Led Activities (seniors' clubs, Zumba, Tai Chi) and Community Collaborative Activities (CSWB Plan and EYRND OHT participation) round out the portfolio, all delivered under the organization's designation as a Senior Active Living Centre.

Differentiator

Problem solved

Functional benefit

Products and services

• RISE (Reducing Isolation and Social Exclusion) Virtual program designed to reduce social isolation and exclusion among older adults through facilitated online group sessions and engagement activities; operates as the digital flagship of SSN's programming portfolio.
• RISE in the Community In-person community-based counterpart to RISE, delivering social-inclusion programming to seniors through local gatherings and group activities within the York Region service area.
• Fall Prevention Program Group exercise and education program delivered in partnership with Carefirst Seniors and Community Services Association, focused on improving balance, strength, and mobility to reduce fall risk among community-dwelling older adults.
• South Asian Adult Day Program (SAADP) Culturally tailored adult day service supporting South Asian seniors with social, recreational, and wellness programming in a culturally appropriate environment, with language and dietary considerations.
• Knowledge Building and Education Programs Educational workshops and learning series for older adults covering topics such as health literacy, digital skills, and civic participation, designed to support continued learning in later life.
• Expressions Across Ages (EAA) Arts-based intergenerational program delivered in partnership with Next Generation Arts (NGA), engaging seniors in creative expression alongside younger participants to foster cross-generational connection.
• Resident Led Activities Resident-initiated activity programming within senior housing settings, including seniors' clubs, Zumba classes, and Tai Chi sessions, supporting peer-led engagement and physical activity.
• Community Collaborative Activities System-level collaboration activities supporting the Community Safety and Well-Being (CSWB) Plan and active participation in the Eastern York Region North Durham Ontario Health Team (EYRND OHT), aligning SSN's programs with broader regional health and social-service priorities.

Quantifiable outcome

• Operating since 2002 as a registered charity serving the diverse aging community in the GTA and York Region
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core and flagship.

• Carefirst Seniors and Community Services AssociationcoreStrategic or Co-development PartnerCollaborates with SSN on the Fall Prevention Program serving frail and at-risk seniors in the GTA and York Region. Joint delivery leverages both organizations' community reach and senior-services expertise.
• Alzheimer's Society of York RegioncoreStrategic or Co-development PartnerDementia-friendly partner supporting programming for older adults with dementia or cognitive decline and their caregivers in York Region. Co-developed dementia-friendly community initiatives.
• Next Generation Arts (NGA)coreStrategic or Co-development PartnerCo-develops the Expressions Across Ages (EAA) intergenerational arts program, connecting seniors with younger participants through creative arts engagement.
• Eastern York Region North Durham Ontario Health Team (EYRND OHT)flagshipStrategic or Co-development PartnerKey regional health-system partner aligned with EYRND OHT, supporting integrated health and social service delivery for older adults in Eastern York Region and North Durham.
• Ontario Ministry of Seniors and AccessibilityflagshipGTM or Marketing PartnerProvincial ministry that has formally designated SSN as a Senior Active Living Centre and provides program funding that underwrites SSN's senior active living programming across the GTA and York Region.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Circle of Care: Toronto-area not-for-profit offering home support, caregiver respite, and community programs for seniors and their families. Comparable to SSN in supporting aging-in-place through community-based programs.
• SPRINT Senior Care: Toronto-based not-for-profit providing community support services for seniors, including adult day programs, transportation, and caregiver respite. Directly comparable in mandate, geography, and program mix.
• VHA Home HealthCare: Ontario charitable organization delivering home and community support services for seniors and others with care needs. Comparable in not-for-profit status, senior focus, and GTA/York Region reach.
• Senior Persons Living Connected: Toronto-based charitable organization serving seniors with active living, social, and supportive programs. Comparable to SSN's community-led active living centre model and Toronto-area scope.
• Yee Hong Centre for Geriatric Care: Large GTA-based charitable organization delivering culturally tailored senior services, including long-term care, adult day programs, and community support, primarily for Chinese and other Asian seniors. Highly comparable to SSN's ethno-cultural seniors model.
• Carefirst Seniors and Community Services Association: Multi-ethnic seniors and community services organization operating across the GTA and York Region. Directly comparable to SSN as it delivers culturally responsive senior active living, health, and community programs and is an SSN partner on the Fall Prevention Program.
• Alzheimer Society of York Region: Dementia-focused charitable organization serving York Region seniors and caregivers. Directly comparable given its partnership with SSN on dementia-friendly programming and overlapping caregiver-support mandate.
• LOFT Community Services: Ontario multi-service non-profit with senior-focused supportive housing and community programs. Comparable to SSN in mission and region, with broader mental health and housing portfolio.
• Scarborough Centre for Healthy Communities: Scarborough (GTA) community health and social services organization with programming for seniors, newcomers, and diverse populations. Comparable to SSN in GTA scope and ethno-culturally responsive service model.

Broad incumbents

• Canadian Red Cross: National humanitarian organization with senior-focused programming (e.g., transportation, friendly visiting, health equipment loans). Comparable in charity status and senior services mandate, but operates at much broader geographic and programmatic scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/SSN_York
• YouTubeyoutube.com/watch?v=NK97GVV1uvQ
• Facebookfacebook.com/SSN.York
• LinkedInlinkedin.com/company/ssn-york
• Instagraminstagram.com/SSN_York

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Social Services Network