Sisterweb

What Sisterweb does

SisterWeb San Francisco Community Doula Network is a California-based nonprofit founded in 2018 that provides free, culturally concordant community doula care to Black/African American birthing people across the San Francisco Bay Area. Its core service is wrap-around perinatal support consisting of up to four prenatal appointments, continuous labor and birth accompaniment, and up to eight weeks of postpartum care, delivered by community doulas recruited from the same populations served. Eligibility requires clients to identify as Black/African American, be at most 34 weeks pregnant, and plan to give birth in San Francisco; services are free to clients with no payment required.

SisterWeb operates an integrated portfolio of programs beyond direct service, including the Kindred Birth Companions birth companion program, the Champion Dyad Initiative (a quality improvement collaboration with healthcare providers using the B.R.A.I.N. decision tool), the Doula Apprentice Program, Blossoming Birth Doula Training, an Internship Program, and the Doula Data Consortium, which tracks client outcomes using a Results Based Accountability framework. The organization also produces advocacy content, most notably the SisterWeb Shines documentary co-created with Groundmaking and Heluna Health, and runs community events such as the Birth Justice Prom.

The business model is donation-driven: SisterWeb is funded primarily by private charitable contributions processed through an online donation platform (GiveButter) and supplemented by in-kind donations of baby supplies. There is no government funding, no fee-for-service revenue, and no software product. Operations are headquartered at 1385 Mission St., Suite 300, San Francisco, with a staff of 11-50, and go-to-market is community-led through healthcare facility referrals, an online intake survey, social media, newsletters, and earned media.

Name

Sisterweb

Legal name

SisterWeb San Francisco Community Doula Network

Website

https://sisterweb.org

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

SisterWeb is a San Francisco-based nonprofit that provides free, culturally concordant community doula care and doula training to Black/African American birthing families across the San Francisco Bay Area, funded by private donations.

Ownership category

akta.pro rank

Product category

Community Maternal Health Services

NAICS

Other Individual and Family Services (62419), Social Assistance (624), Other Individual and Family Services (624190)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Lactation, Postpartum & Perinatal Support Services (HLAFAJAN)

akta.pro secondary industries

Maternal, Child & Family Health Organizations (BPAGACAF), Postpartum Family Helper (Non-Medical) (HSAAAGAJ), Postpartum Newborn Care & Parent Education (NCS) (HSAAACAA)

Keywords

• Community doula services
• Maternal health support
• Birth equity programs
• Doula training programs
• Perinatal care services

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Donations and Charitable Contributions: As a nonprofit organization, SisterWeb is funded primarily through private donations rather than government funding. Donors can contribute through an online donation platform and receive merchandise (Birth Justice shirts for $100+ donations, beanies for $50-$99). The organization also accepts in-kind donations of diapers, infant feeding/sleeping materials, baby wraps and carriers, and other items for birthing families.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

SisterWeb provides free, full-spectrum community doula care to Black/African American birthing families in the San Francisco Bay Area, including prenatal support (up to four appointments), continuous labor and birth accompaniment, and up to eight weeks of postpartum care, including breastfeeding/chest feeding support and healthcare system navigation. The organization supplements direct services with doula training, apprenticeship and internship pathways, a Champion Dyad Initiative that pairs doulas with healthcare teams, and a Doula Data Consortium for research and outcome tracking.

Product overview

Sisterweb is a community doula care organization offering a portfolio of programs centered around culturally responsive perinatal support. The core offering is free Community Doula Care provided throughout pregnancy, labor, and postpartum for Black/African American birthing families in San Francisco and the Bay Area. This is complemented by training programs (Doula Apprentice Program, Blossoming Birth Doula Training, Internship Program), collaborative healthcare initiatives (Champion Dyad Initiative), research and data efforts (Doula Data Consortium), community events (Birth Justice Prom), and advocacy content (SisterWeb Shines Documentary). The organization does not operate as a software platform or technology product.

Differentiator

Problem solved

Functional benefit

Brands

• Kindred Birth Companions: A program under SisterWeb providing birth companion services
• Champion Dyad Initiative
• Doula Data Consortium

Products and services

• Community Doula Care Wrap-around, full-spectrum doula support provided throughout pregnancy, labor, and up to eight weeks postpartum at no cost to Black/African American birthing people who are 34 weeks pregnant or less and plan to birth in San Francisco and surrounding Bay Area regions. Includes prenatal appointments, continuous labor and birth accompaniment, breastfeeding/chest feeding support, birth plan creation, and self-advocacy empowerment using tools like B.R.A.I.N.
• Blossoming Birth Doula Training Comprehensive training program for community-based doulas, designed to prepare aspiring doulas to serve Black and African American birthing families with culturally congruent care.
• Doula Apprentice Program Apprenticeship pathway that trains aspiring community doulas through hands-on experience supporting SisterWeb clients across the perinatal year.
• Internship Program Internship opportunities for individuals interested in birth work and community health, providing exposure to SisterWeb's perinatal support model.

Quantifiable outcome

• 91% of clients felt connected to their baby
• +4 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• Healthcare Facilities (Champion Dyad Initiative)coreStrategic or Co-development PartnerSisterWeb has close partnerships with healthcare providers through the Champion Dyad Initiative (CDI) program. This partnership allows SisterWeb Community Doulas and healthcare teams to work together as a quality improvement tool to ensure that all birthing people of color receive respectful and equitable treatment during their births and pregnancies. Doulas use the B.R.A.I.N. tool when communicating with providers.
• GroundmakingcoreStrategic or Co-development PartnerCo-created the SisterWeb Shines documentary along with Heluna Health, SisterWeb community doulas, and SisterWeb clients to tell the birth stories of clients.
• Heluna HealthcoreStrategic or Co-development PartnerCo-created the SisterWeb Shines documentary along with Groundmaking, SisterWeb community doulas, and SisterWeb clients to document client birth stories.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Mahmee: Tech-enabled maternal health platform providing doula and lactation support via telehealth and in-person care, with insurance contracts; represents a more capitalized, scalable model competing for the same equity-focused market.
• Black Mamas Matter Alliance: National advocacy alliance advancing Black maternal health policy and research; not a direct service provider but a peer in the Black maternal justice ecosystem SisterWeb operates within.
• Choices in Childbirth: Maternal health advocacy and education nonprofit promoting equitable access to community-based perinatal support; a thematic peer in the birth justice and informed-consent space.
• National Black Midwives Alliance: Professional and advocacy organization for Black midwives, addressing the same structural racism in maternal healthcare that SisterWeb targets through doula-led support and training.

Direct peers

• Village Birth International: Community-based organization offering full-spectrum doula care and training with a focus on Black and Indigenous birthing people, operating a similar grassroots model with apprenticeship pathways.
• Mamatoto Village: Washington DC-based community doula and perinatal support organization serving Black birthing people with a similar community-embedded, culturally concordant model and training pipeline for community doulas.
• Commonsense Childbirth: Community-based midwifery and perinatal support organization serving Black birthing families, offering culturally centered care, training, and a birth center model aligned with SisterWeb's equity mission.
• HealthConnect One: National nonprofit focused on community-based doula and breastfeeding support, with similar training-of-trainers programs and birth equity mission targeting underserved communities.
• Ancient Song Doula Services: New York/New Jersey-based community doula organization providing full-spectrum doula support to Black and Brown birthing people with comparable mission, training programs, and advocacy focus.

Broad incumbents

• DONA International: Largest doula certification and training body globally; sets professional standards that SisterWeb's community-doula training programs align with or extend through their culturally-specific curriculum.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/sisterwebdoulas
• YouTubeyoutube.com/channel/UCQkegSt3D4T5hzbXeUHCXVg
• Facebookfacebook.com/sisterwebdoulas
• Instagraminstagram.com/sisterwebdoulas/?hl=en
• LinkedInlinkedin.com/company/sisterweb

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sisterweb