Stadt Gossau

What Stadt Gossau does

Stadt Gossau is a Swiss municipal government (Stadtgemeinde) in the canton of St. Gallen, providing full-spectrum civic administration and public services to approximately 20,000 residents of Gossau and the Arnegg locality. The municipality is governed by an elected city council (Stadtrat) and city parliament (Stadtparlament) under Swiss cantonal law, with documented history extending to 824 AD — a 1,200-year anniversary was celebrated in 2024. Its service portfolio spans resident registration, tax and financial administration, social welfare, building permits, urban planning, infrastructure maintenance (including snow clearance across 64 km of roads), waste management, integration support, and recreational facilities (two swimming pools, municipal daycare, youth services, and event venues such as the Fürstenlandsaal). City tours and the annual Chläusler market (the oldest and largest goods market in Eastern Switzerland with ~240 stalls) anchor a modest tourism function.

The municipality's technology footprint is centered on the Online-Schalter digital service portal, the MyServices central user-account system, and the Stadtmelder citizen-reporting platform — all built on the CityWeb/i-CMS content management system developed by Innovative Web AG (i-web.ch), a Zürich-based vendor specializing in Swiss municipal platforms (GemWeb and CityWeb). Supporting digital services include an interactive Stadtplan (city map), Baustellenkarte (construction site map), Raumreservation (room booking), and online webshop ticketing for swimming facilities. No public APIs, mobile applications, or AI/ML capabilities are documented; the platform is a traditional e-government stack focused on self-service administrative workflows.

Stadt Gossau does not operate a commercial revenue model; it is funded through municipal taxation and supplemented by fee-based services including building permits, parking permits (e.g., Blue Zone monthly CHF 35 / annual CHF 400), swimming admissions (CHF 5.50 adult single entry), market stall fees, and room rental. Its wholly-owned subsidiary Stadtwerke Gossau delivers electricity, water, gas, and waste management utilities, providing a municipal revenue stream independent of the core tax base. Customer segments are primarily resident citizens, with secondary support to local businesses (permits, market access) and visitors (tourism, recreational facilities), all served within a single defined geographic jurisdiction.

Name

Stadt Gossau

Legal name

Stadt Gossau

Website

https://stadtgossau.ch

Company type

Public

Operating status

Operating

Short description

Stadt Gossau is a Swiss municipal government in the canton of St. Gallen providing civic administration, public services, and digital self-service portals to approximately 20,000 residents, with revenue from taxation, fees, and its Stadtwerke utilities subsidiary.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Other General Government Support (92119)

SIC

Services-Social Services (8300)

akta.pro primary industry

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Local Education Authorities & Municipal Education Offices (EDADABAD)

Keywords

• Municipal administration
• Public services
• Civic government
• Resident services
• Community facilities

Headquarters

HQ city

Gossau

HQ country

Switzerland

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Pricing tiers

Distribution channels4 records

Marketing channels4 records

Core offering

Stadt Gossau is a Swiss municipal government (Stadtgemeinde) in the canton of St. Gallen that delivers civic administration, public services, and digital online services to residents and local organizations. Its portfolio includes resident registration, social welfare, construction permits, tax administration, waste management, sports facilities (two swimming pools), municipal daycare (Kita), youth services, winter road maintenance, city tours, and room reservations, all delivered through physical city offices and an Online-Schalter digital portal.

Product overview

Stadt Gossau operates a comprehensive digital municipal service platform built on the i-CMS content management system (CityWeb by Innovative Web AG). The core offering is the Online-Schalter (online counter), a digital administrative portal providing access to municipal services including population registry, building permits, tax matters, waste disposal, and civil status services. Supporting this are user-centric services including MyServices (central user accounts), the Stadtmelder (citizen feedback/reporting platform), and the interactive Stadtplan (city map). The municipality also provides digital booking and ticketing for recreational facilities including the Freibad Buechenwald outdoor pool and the transitioning Hallenbad Rosenau indoor pool, the Kita Gossau daycare service, winter maintenance coordination, construction site information, city tours, and room reservations. These services are integrated within a unified web presence but do not expose public APIs or function as a traditional SaaS platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Online-Schalter (Online Counter) Digital administrative portal allowing residents to access municipal services online, including address changes, building permits, waste management, and various permit applications.
• MyServices (Benutzerkonto / User Account) Central user account system for accessing online services, managing subscriptions, tracking service requests, and storing personal data for streamlined form submissions.
• Stadtmelder Electronic participation platform allowing citizens to report issues, submit suggestions, and engage with municipal administration.
• Stadtplan (City Map) Interactive city map showing public buildings, transport routes, gastronomy, culture, commerce, and geographic information for navigation and planning.
• Freibad Buechenwald (Outdoor Swimming Pool) Municipal outdoor swimming pool with multiple basins, waterslides, beach volleyball, and restaurant. Offers online ticket sales via web shop.
• Hallenbad Rosenau (Indoor Swimming Pool) Municipal indoor swimming facility with 25m swimming pool, learn-to-swim pools, and 23m water slide. Operations transitioning to new Hallenbad Buechenwald in September 2026.
• Kita Gossau (Municipal Daycare) Municipal child daycare facility certified as 'Purzelbaum-Kita' and 'Fourchette verte', offering childcare for children from 3 months to school entry.
• Winterdienst (Winter Service) Snow removal and ice control services covering 64 kilometers of roads in three priority levels, serving main traffic routes, collector streets, and residential streets.
• Baustellenkarte (Construction Site Map) Online map displaying current (red) and planned (green) construction sites on cantonal and municipal roads, showing duration and responsibilities.
• Stadtführungen (City Tours) Guided city tours in German language, available as walking tours or cycling tours, offered publicly or for private groups up to 20 persons.
• Raumreservation (Room Reservation) Online booking system for renting municipal spaces including the Fürstenlandsaal event hall.
• Umzug (Relocation Service) Online address change service for residents moving within Gossau, departing from, or arriving in the municipality.
• Chläusler Market Annual goods market held at the start of Advent with approximately 240 stalls, recognized as the oldest and largest goods market in Eastern Switzerland.
• Stadtwerke Gossau (Municipal Utilities) Municipal utility subsidiary delivering electricity, water, gas, and waste management services to residents and businesses of Gossau.

Quantifiable outcome

• 5 emergency meeting points operational 24/7 during emergencies
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Innovative Web AG (i-web)coreTechnology or Integrationi-web is an internet system company based in Zürich that developed and maintains the CityWeb content management system used by Stadt Gossau. They specialize in creating products (GemWeb and CityWeb) for Swiss municipalities.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Stadt St. Gallen: Stadt St. Gallen is the cantonal capital of St. Gallen and the largest municipality in the canton, operating the same full suite of municipal services (administration, social services, infrastructure, education, recreational facilities) as Stadt Gossau. It is the most directly comparable peer because it shares the canton, language, and regulatory framework.
• Stadt Winterthur: Stadt Winterthur is a mid-sized Swiss municipality providing the same comprehensive municipal services including Online-Schalter digital services, social welfare, infrastructure maintenance, and recreational facilities. Service portfolio and citizen-facing digital stack are highly comparable to Stadt Gossau.
• Stadt Wil: Stadt Wil is a neighboring municipality in the canton of St. Gallen with similar population size and a comparable municipal service offering. It is one of the closest geographic and structural peers to Stadt Gossau in Eastern Switzerland.
• Stadt Frauenfeld: Stadt Frauenfeld is the cantonal capital of Thurgau and a similarly-sized Swiss municipality offering the same breadth of municipal administration, social services, infrastructure, and recreational services. Strong comparable for service portfolio and scale.
• Stadt Rapperswil-Jona: Stadt Rapperswil-Jona is a merged municipality in the canton of St. Gallen with a comparable population base and full municipal services. Its structure as a consolidated city makes it a useful benchmark for governance and service-integration models.
• Stadt Arbon: Stadt Arbon is a smaller Swiss municipality in Thurgau offering core municipal services including administration, social services, and infrastructure. Comparable to Stadt Gossau in service breadth and Eastern Swiss regional context.
• Stadt Kreuzlingen: Stadt Kreuzlingen is a border municipality in Thurgau with a comparably broad municipal service offering. As a mid-sized Eastern Swiss municipality, it serves as a relevant peer for size, service mix, and demographic profile.

Broad incumbents

• Kanton St. Gallen: Kanton St. Gallen is the higher-level government entity that oversees Stadt Gossau and provides education, healthcare, and planning oversight. While it is the next tier up rather than a direct competitor, it shares the same regulatory and tax environment and is a key structural peer.
• Stadt Luzern: Stadt Luzern is a larger Swiss municipality with a comparable service portfolio including digital administration, social services, and infrastructure. It serves as a useful benchmark for mid-sized Swiss municipal digital-service maturity.
• Stadt Bern: Stadt Bern is the Swiss federal city and a larger municipal government operating similar services at greater scale. It is a useful benchmark for mature municipal digital-service deployment and citizen engagement practices.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/StadtGossau
• LinkedInlinkedin.com/company/stadt-gossau

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadt Gossau