El Servicio Nacional de Prevención y Respuesta ante Desastres

What El Servicio Nacional de Prevención y Respuesta ante Desastres does

SENAPRED (Servicio Nacional de Prevención y Respuesta ante Desastres) is Chile's national coordinating agency for disaster prevention and response, established by Law 21.364 in 2021 as the successor to ONEMI and operating under the Ministry of the Interior. The agency coordinates the Sistema Nacional de Prevención y Respuesta ante Desastres (SINAPRED), a multi-stakeholder system comprising 11 ministries, police forces, armed forces, and technical monitoring services (SERNAGEOMIN for volcanic surveillance via OVDAS, SHOA for tsunamis, DMC for meteorology, CONAF for wildfires). Its operational footprint spans all 16 administrative regions of Chile through regional directorates (Antofagasta, Coquimbo, Valparaíso, O'Higgins, Maule, Magallanes, plus national headquarters in Santiago), coordinating with 334 municipal governments. Core products include the SAE cellular emergency alert system (weekly tested in 65 communes in 2026), the Programa Chile Preparado national simulacrum program, the Visor Chile Preparado interactive evacuation mapping tool, the ICFSR communal risk self-diagnosis index, evacuation plans, emergency housing (viviendas de emergencia), and the BiblioGRD digital repository. The agency also leads the KIZUNA triangular cooperation program with JICA and AGCID for DRR capacity building across Latin America and the Caribbean.

SENAPRED's technology platform integrates multi-hazard monitoring (seismic, volcanic, meteorological, wildfire, tsunami) with national-scale alert dissemination and multi-agency coordination. The Plataformas para la RRD bring together 223 organizations and approximately 370 SINAPRED representatives in thematic working groups spanning mobility, cultural heritage, education, climate change, and humanitarian assistance. Notable recent product investments include updated habitability standards for emergency housing (minimum 4.5 m² per person, basic electrical installation, replacing the traditional mediagua model) and the 2024-2025 re-implementation of the ICFSR across municipalities.

The business model is non-commercial: SENAPRED is funded entirely through the Chilean national budget (Ley de Presupuesto) via the Ministry of the Interior, with no commercial pricing for services rendered. All services — alerts, simulacrums, evacuation plans, emergency housing, preparedness education — are provided free of charge to citizens, municipalities, and educational institutions. The agency publishes quarterly budget execution reports under Law 21.395 transparency obligations and operates citizen participation mechanisms (COSOC, OIRS, Cuenta Pública Participativa). Strategic revenue diversification is not a stated objective; the model is structural public-sector mandate execution with international cooperation as a secondary dimension.

Name

El Servicio Nacional de Prevención y Respuesta ante Desastres

Legal name

Servicio Nacional de Prevención y Respuesta ante Desastres

Website

https://senapred.cl

Company type

Public

Founded year

2021

Operating status

Operating

Headcount range

101–250 employees

Short description

SENAPRED is Chile's national disaster prevention and response agency, coordinating SINAPRED across all 16 regions through regional directorates, the SAE cellular alert system, national simulacrum programs, emergency housing, and community preparedness tools serving 334 municipalities and the entire Chilean population.

Ownership category

akta.pro rank

Product category

Emergency Management Services

NAICS

Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Emergency Management & National Resilience (Civil Protection) (BPAIAAAI)

akta.pro secondary industries

Disaster Risk Reduction (DRR) & Preparedness (BPADADAK), Disaster Recovery, Reconstruction & Resilience Programs (BPAGAAAK), Emergency Preparedness Planning & Readiness (HLAJAGAA), Disaster Risk Reduction & Climate Risk Management (BPADALAK)

Keywords

• Disaster risk management
• Emergency alert systems
• Emergency preparedness programs
• National disaster coordination
• Emergency response services

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Infrastructure

Revenue model

1. Government Budget / National Treasury Funding: SENAPRED is a Chilean government agency funded through the annual national budget (Ley de Presupuesto). Revenue comes from the Treasury of Chile via the Ministry of the Interior. Funding covers operational costs, emergency response, regional directorates, the SINAPRED coordination system, emergency housing, and preparedness programs. The agency publishes quarterly budget execution reports and annual budget presentations as part of transparency obligations under Law 21.395.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

SENAPRED is Chile's national coordinating agency for disaster risk reduction (GRD) and emergency response, operating under Law 21.364. It coordinates the Sistema Nacional de Prevención y Respuesta ante Desastres (SINAPRED) across all 16 regions, operates the cellular Sistema de Alerta de Emergencias (SAE) for tsunami, wildfire, volcanic, and landslide alerts, and delivers national preparedness programs such as Chile Preparado simulacrum exercises, evacuation planning tools (Visor Chile Preparado), family preparedness education, and emergency housing provision following catastrophic events.

Product overview

SENAPRED is Chile's national disaster prevention and response coordination service, operating as a platform-based system with multiple interconnected programs and tools. The core service coordinates the SINAPRED system and manages national preparedness through programs like Chile Preparado (mass evacuation drills), the SAE emergency alert system for cell phones, and the Plataformas para la RRD coordination mechanism. Supporting services include emergency kit preparation resources (Kit de Emergencia, Familia Preparada), interactive mapping tools (Visor Chile Preparado), evacuation planning resources (Planos de Evacuación), emergency housing (Viviendas de Emergencia), training programs (Academia del Senapred), and the BiblioGRD digital library. The ICFSR tool provides municipal self-diagnosis of underlying disaster risk factors.

Differentiator

Problem solved

Functional benefit

Brands

• Chile Preparado: Program for disaster preparedness and community training, conducting simulacres nationwide since 2011.
• Plataforma Nacional para la RRD
• Sistema de Alerta de Emergencias (SAE)
• Visor Chile Preparado
• Academia del Senapred
• Viviendas de Emergencia

Products and services

• Sistema de Alerta de Emergencia para celulares (SAE)
• Programa Chile Preparado
• Kit de Emergencia

Quantifiable outcome

• 334 municipalities covered by winter preparedness actions (2026), with 12,000 mitigation actions implemented
• +4 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core, major and minor.

• KIZUNA Project (JICA + AGCID)coreStrategic or Co-development Partner · 1 January 2015KIZUNA is a Chile-Japan triangular cooperation project in Disaster Risk Reduction (RRD) implemented by Chile's Agency for International Cooperation (AGCID) and the Japan International Cooperation Agency (JICA), with SENAPRED serving as technical manager. KIZUNA I (2015–2020) trained over 5,000 professionals from 26 countries in Latin America and the Caribbean. KIZUNA II (2023–2026) reached 288 scholarship recipients from 18 countries through 6 courses, 2 diploma programs, and 2 international seminars. The project aligns with the Sendai Framework and SDGs.
• Banco Interamericano del Desarrollo (BID)coreStrategic or Co-development PartnerThe Inter-American Development Bank participates as specialist contributor in the KIZUNA project, providing technical expertise alongside JICA and AGCID. BID specialists joined thematic workshops in February 2026 to review gaps and opportunities for future triangular cooperation projects in RRD.
• ACNUR (Alto Comisionado de las Naciones Unidas para los Refugiados / UNHCR Chile)majorStrategic or Co-development PartnerFollowing the 2024 wildfires in Valparaíso region, UNHCR Chile partnered with SENAPRED to provide humanitarian assistance. Through the Avión Solidario program with LATAM Airlines, UNHCR donated 48 Modular Refugee Shelter Units, 1,944 thermal blankets, and 5,040 solar lamps to support displaced populations.
• LATAM Airlines (Programa Avión Solidario)majorStrategic or Co-development PartnerLATAM Airlines partnered with SENAPRED and UNHCR for the 'Avión Solidario' program to transport humanitarian aid (emergency shelters, blankets, solar lamps) to communities affected by the 2024 wildfires in Valparaíso region.
• Universidad de Las Américas (UDLA)minorStrategic or Co-development PartnerSENAPRED signed a collaboration agreement with UDLA (Universidad de Las Américas) in March 2025 focused on disaster risk reduction and mental health in emergency contexts. The agreement supports psychological support for disaster-affected populations and joint research/education initiatives.
• Asociación de Municipalidades de Chile (AMUCH)minorStrategic or Co-development PartnerSENAPRED signed a collaboration agreement with AMUCH (Asociación de Municipalidades de Chile) in September 2024 to strengthen GRD actions at the municipal level, enhancing coordination between the national agency and Chile's municipal governments for disaster preparedness and response.
• Ministerio del Interior y Seguridad Pública de ChilecoreStrategic or Co-development PartnerSENAPRED reports to and is coordinated by Chile's Ministry of the Interior and Public Security. The biministro (dual minister) Claudio Alvarado leads the COGRID Nacional sessions with SENAPRED. Multiple ministries (Housing, Security, Environment, Education, Public Works, Agriculture, Social Development, Defense, Women and Gender Equality) participate in the SINAPRED coordination system.
• SERNAGEOMIN (Servicio Nacional de Geología y Minería)coreTechnology or IntegrationSERNAGEOMIN provides volcanic and geological monitoring through its Observatorio Volcanológico de los Andes del Sur (OVDAS), operating 24/7 to track seismic and volcanic activity. It issues volcanic alert levels (Verde, Amarilla, Naranja, Roja) and works jointly with SENAPRED through technical tables to determine alert statuses. SERNAGEOMIN also delivers presentations during public events such as the Día del Patrimonio at SENAPRED.
• SHOA (Servicio Hidrográfico y Oceanográfico de la Armada)coreTechnology or IntegrationSHOA is the Chilean Navy's hydrographic and oceanographic service that issues tsunami warnings and maintains the integrated tsunami alert system with sirens. It participates in SENAPRED's simulacrum events and public education programs, delivering presentations on seismic risk during events such as the Día del Patrimonio.
• SEGEGOB (Subsecretaría General de Gobierno)minorStrategic or Co-development PartnerSENAPRED signed an agreement with SEGEGOB in December 2024 to include the GRD Program grant calls in the government's Portal Único de Fondos Concursables, expanding visibility and accessibility of disaster risk reduction funding opportunities for municipalities and civil society organizations.
• Sistema Nacional de Prevención y Respuesta ante Desastres (SINAPRED)coreStrategic or Co-development PartnerSINAPRED is the national system that SENAPRED coordinates, comprising 11 ministries, public services, police forces (Carabineros, PDI), armed forces, technical monitoring services (SERNAGEOMIN, SHOA, DMC, CONAF), utility superintendencies, and regional/local government bodies. Approximately 370 representatives participate in SINAPRED activities.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• FEMA (Federal Emergency Management Agency, USA): The US federal counterpart for emergency preparedness, response, and disaster risk coordination. Functions as the national lead agency for alerting, evacuation, and emergency housing — directly comparable to SENAPRED's mandate under Law 21.364.
• National Disaster Management Authority (NDMA) of India: India's apex statutory body for disaster management, coordinating policy across state governments and operating national preparedness and response programs — directly analogous to SENAPRED's coordinating authority.
• National Emergency Management Agency (NEMA) of Australia: Australia's national agency responsible for coordinating emergency management across federal, state, and local levels. Comparable multi-hazard (fire, flood, cyclone) coordination model mirroring SENAPRED's SINAPRED system.
• UNGRD (Unidad Nacional para la Gestión del Riesgo de Desastres, Colombia): Colombia's national disaster risk management unit, coordinating preparedness and response across departmental and municipal levels. Regional LAC peer operating under similar Sendai Framework principles as SENAPRED.
• INDECI (Instituto Nacional de Defensa Civil, Peru): Peru's national civil defense institute that coordinates preparedness, response, and rehabilitation across a multi-hazard environment (seismic, El Niño, volcanic). Same Chilean neighbor profile as SENAPRED.
• Japan Cabinet Office Disaster Management Bureau: Japan's central government disaster management body, integrated with JMA monitoring and JICA-led DRR cooperation programs (the institutional partner behind SENAPRED's KIZUNA initiative).

Broad incumbents

• UN OCHA (United Nations Office for the Coordination of Humanitarian Affairs): UN system-wide coordinator for humanitarian emergency response. Shares SENAPRED's disaster coordination architecture across multi-agency partners (ACNUR, IOM, Red Cross) and is an institutional counterparty via KIZUNA.
• AHA Centre (ASEAN Coordinating Centre for Humanitarian Assistance): ASEAN's regional coordinating body for disaster management and humanitarian assistance. Comparable multi-country coordination role but operating at regional rather than national level — relevant for SENAPRED's potential internationalization thesis.

Regional players

• Singapore Civil Defence Force (SCDF): Singapore's lead agency for civil protection covering emergency response, fire protection, and public safety coordination. Comparable operational mandate but smaller national footprint than Chile's 16-region structure.
• European Emergency Response Capacity Centre (ERCC): EU's operational center for coordinating emergency response across member states. Multi-hazard monitoring and coordination comparable to SINAPRED, but operates as a supranational hub rather than a single-country coordinator.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/senapred
• YouTubeyoutube.com/@senapredchile
• Facebookfacebook.com/SenapredChile
• Instagraminstagram.com/senapred
• LinkedInlinkedin.com/company/senapred

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about El Servicio Nacional de Prevención y Respuesta ante Desastres