Stad Menen
Stad Menen is the municipal government of Menen, Belgium, serving approximately 33,000 residents across Menen, Rekkem, and Lauwe with administrative, social welfare, healthcare, cultural, and infrastructure services delivered through city offices, digital portals, and community programs.
- Company typePublic
- Founded-
- HeadquartersMenen, Belgium
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Stad Menen does
Stad Menen is the municipal government of Menen, a city in West Flanders, Belgium, serving approximately 33,000 inhabitants across the districts of Menen, Rekkem, and Lauwe. As a legally constituted public government entity under Belgian municipal law — also operating under the OCMW Menen (public social welfare center) and the Zorg Menen sub-brand — it delivers administrative, social, healthcare, cultural, recreational, and infrastructure services to residents through an omnichannel network that includes the Stadhuis (city hall), sector-specific offices (Burgerzaken, Welzijn, Leefomgeving, Ondernemen, Sociaal Huis), a central 1782 contact center, and a digital self-service portal (Digitaal Loket) backed by Flemish-government authentication (Vlaanderen.be OpenID Connect) and eBox document delivery.
The technology stack centers on digital service delivery rather than commercial product development: the Digitaal Loket enables online transactions; the Digipunten physical network (with trained Digimaten volunteers and a Digiwijzer information hub) addresses digital exclusion; the Eaglebe platform (€32,900 investment) coordinates public-space and event permits across departments; and the Hinder in Kaart map provides public transparency on roadworks and disruptions. Compliance is partially conformant with WCAG 2.1 Level A, with continuous improvements through editor training and technical optimization. Infrastructure management includes a public lighting portfolio of 5,918 fixtures (80.82% LED-converted, targeting 100% by 2028), 41 glass-container waste sites managed via the MIROM Menen intercommunal, and major joint infrastructure projects with Aquafin (€12M LAR business zone renovation; €9M Paradijs sewer works) and Vlaamse Waterweg (€12M Seine-Schelde bridge).
The operating model is funded through municipal taxes (property taxes onroerende voorheffing), Flemish and European subsidies, intercommunal cost-sharing, and limited user fees (e.g., €0.15 per PMD waste bag). Services are organized across multiple Dienst (departments) — Communicatie, Infrastructuur, Huisvesting, Omgeving, Milieu, Mobiliteit, Toerisme, Veiligheid, Onderwijs — and delivered through a 501-1000-employee workforce. Constituents include residents, local businesses (LAR business zone), schools and youth organizations (Wijs op Wielen cycling program for 423 students across 10 schools), tourists (Wieltjesfeesten, Boulevard Solar, UNESCO-listed Belfort), and vulnerable populations served through Zorg Menen healthcare and CAW social support partnerships. Governance rests with an elected city council led by Burgemeester Eddy Lust and a Schepen college covering portfolios including infrastructure, social affairs, housing and care, tourism, events, cleanliness, and participation.
Stad Menen firmographics
Firmographics- Name
- Stad Menen
- Legal name
- Stad Menen
- Website
- https://menen.be
- Company type
- Public
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Stad Menen is the municipal government of Menen, Belgium, serving approximately 33,000 residents across Menen, Rekkem, and Lauwe with administrative, social welfare, healthcare, cultural, and infrastructure services delivered through city offices, digital portals, and community programs.
- Ownership category
- akta.pro rank
Stad Menen industry classification
Industry- Product category
- Municipal Government and Public Administration
- NAICS
- Administration of Public Health Programs (923120)
- akta.pro primary industry
- Local Public Health & Human Services Administration (BPAIACAK)
Keywords
Where Stad Menen is headquartered
LocationHeadquarters
- HQ city
- Menen
- HQ country
- Belgium
- HQ region
- Europe
Offices8 records
Markets served
Stad Menen business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- Municipal Taxes and Levies: Revenue from local taxes including property taxes (onroerende voorheffing), municipal levies, and various service fees. The city collects taxes to fund public services, infrastructure, and municipal operations.
- Government Funding and Subsidies: Funding from higher levels of government including Flemish government subsidies, European funding (e.g., Seine-Schelde project), and intercommunal partnerships.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | PMD waste bags |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Stad Menen product offering
Product offeringCore offering
Stad Menen is the municipal government authority for the city of Menen and its districts of Rekkem and Lauwe in West Flanders, Belgium. It delivers public administrative services (civil affairs, permits, population register), social welfare and care services through Zorg Menen (residential care homes, assisted living, local service centers), infrastructure and environmental services (street lighting, waste management, sewer works), and cultural, leisure, and tourism programming. Services are funded primarily through municipal taxes, Flemish government subsidies, and intergovernmental partnerships.
Product overview
Stad Menen operates a municipal government website and digital services platform serving the city of Menen, Belgium, and its districts of Rekkem and Lauwe. The city's digital offerings include a digital service counter (Digitaal Loket), physical digital assistance points (Digipunten) with volunteer helpers (Digimaten), and a digital inclusion guidance platform (Digiwijzer). For administrative operations, the city uses the Eaglebe platform for public space and event permit management, along with a public disruption map (Hinder in Kaart). Traditional services cover civil affairs, healthcare (Zorg Menen), library services, and a central contact service (1782).
Differentiator
Problem solved
Functional benefit
Brands
- Zorg Menen: Care services division including residential care homes (Ceres and Andante), assisted living, local service centers, and social care services
- 1782 - Jouw contact met jouw stad
- Digitale Inclusie Menen
- Sociaal Huis Menen
Products and services
- Digitaal Loket
Quantifiable outcome
- Energy consumption for public lighting reduced by 43.6% (from 2,020 MWh to 1,140 MWh)
- +3 more outcomes
Companies that use Stad Menen
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles3 records
Stad Menen technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature3 records
Stad Menen partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- AquafincoreAquafin is a key strategic partner for Stad Menen's infrastructure projects. Joint projects include €9 million sewer works in Paradijs (Rekkem), €12 million LAR business zone renovation, and the J. & M. Sabbestraat (N362) renewal project. Aquafin manages sewer network improvements and collaborates on environmental water quality initiatives.
- Vlaamse Waterweg nvcoreVlaamse Waterweg nv is developing the new bridge between Wevelgem and Lauwe as part of the Seine-Schelde project (EU-supported). The bridge will increase clearance from 5m to 7m for three-layer container ships. Project involves €12 million investment for the bridge and surrounding area development.
- EaglebecoreEaglebe is an all-in-one application platform used by Stad Menen for managing public space use permits, event authorizations, and coordination across municipal departments. Investment of €32,900. Also provides Hinderinkaart (hinderinkaart.be) for transparent display of permits and road works.
- FluviuscoreFluvius manages electricity and gas networks in Menen. Collaborates on street lighting LED conversion (4,783 of 5,918 fixtures), Larstraat utility works for electric vehicle charging infrastructure, and various utility relocation projects during road works.
- Vlaanderen.be / Flemish GovernmentcoreIntegration with Flemish government authentication systems (OpenID Connect) for secure citizen access. Various subsidy programs for climate, housing, and infrastructure projects. Gezonde Gemeente charter support.
- Agentschap Wegen en VerkeercoreAWV collaborates on major road projects including J. & M. Sabbestraat (N362) renewal. Provides technical expertise and funding for national road infrastructure improvements within municipal boundaries.
- Woonmaatschappij !mpulsminorCollaboration on Nieuwe Tuinwijk project development. !mpuls provides social housing expertise and joint funding for neighborhood greening initiatives.
- MIROM MenencoreMIROM Menen is the waste management intercommunal managing recycling centers, glass containers (41 total including 13 underground), and waste collection services. Provides biweekly PMD collection and manages the 'De Grote Lus' cleanup campaign.
- CAW Zuid-West-VlaanderencoreCAW provides free social support services at Koningstraat 32 in Menen (Tuesdays 14-17h, Thursdays 9-12h). Offers confidential help for relational problems, wellbeing support, and youth assistance (JAC for under-25). Part of Zorg Menen network.
- Provinciale Coordinatie Zuid-West-VlaanderenminorCollaboration on Leie river restoration project (Seine-Schelde). Protocol established for electronic exchange of personal data in context of river restoration works.
Scale indicators12 records
Recent moves6 records
Expansion highlights6 records
Stad Menen competitors and assessment
Company assessmentEmerging players
- Cipal: Shared IT-services provider for Flemish local governments, offering digital platforms and back-office solutions that overlap with Stad Menen's Eaglebe integration, Digitaal Loket, and e-government services.
Direct peers
- Gemeente Wevelgem: Direct neighboring municipality of similar size sharing the Seine-Schelde corridor project and many regional partners (Aquafin, MIROM, Fluvius). Closest geographic and demographic comparable for Stad Menen.
- Gemeente Izegem: Similar-sized Flemish municipality in West Flanders offering the same portfolio of local government, social, and cultural services under the same Flemish regulatory framework.
- Stad Kortrijk: Larger neighboring Flemish city in West Flanders operating the same municipal government service model (administration, care, culture, infrastructure). Comparable in offering breadth and Flemish regulatory environment, though at greater scale.
- Stad Waregem: Flemish city of comparable scale providing identical municipal service categories (burgerzaken, zorg, cultuur, sport, infrastructuur) under shared Flemish governance.
- Stad Roeselare: Flemish city in West Flanders providing the same suite of municipal services (citizen administration, social welfare, culture, infrastructure). Comparable in governance model and digital service delivery expectations.
Others
- Aquafin: Flemish wastewater treatment company that is a core co-funding partner on Stad Menen's sewer and infrastructure projects (LAR, Paradijs). Operates as enabling infrastructure provider rather than a competitor.
- MIROM Menen: Intercommunal waste management entity that operates Stad Menen's recycling centers, glass container network, and PMD collection. Functions as a dedicated municipal services partner rather than a competing entity.
Broad incumbents
- Provincie West-Vlaanderen: Provincial government authority that co-funds and coordinates many programs Stad Menen participates in (e.g., Leie restoration protocol). Operates as a higher-tier public administration over the same geography.
- Vlaanderen.be (Flemish Government): Flemish regional government providing authentication, subsidies, and policy frameworks that Stad Menen operates within. Direct upstream counterpart for funding and digital infrastructure.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Stad Menen social profiles
Digital presenceStad Menen compliance and trust
Trust signalCompliance1 record
Stad Menen financial estimates
Financial estimateRevenue estimate
Valuation estimate
Stad Menen leadership team
Management profileNumber of profiles
Profiles9 records
Stad Menen funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Stad Menen M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Stad Menen
What does Stad Menen do?
Stad Menen is the municipal government authority for the city of Menen and its districts of Rekkem and Lauwe in West Flanders, Belgium. It delivers public administrative services (civil affairs, permits, population register), social welfare and care services through Zorg Menen (residential care homes, assisted living, local service centers), infrastructure and environmental services (street lighting, waste management, sewer works), and cultural, leisure, and tourism programming. Services are funded primarily through municipal taxes, Flemish government subsidies, and intergovernmental partnerships.
Is Stad Menen a public or private company?
Stad Menen is a public company. It is classified as state government owned and is currently operating.
When was Stad Menen founded?
Stad Menen was founded in -1. It employs 501 to 1,000 people.
Where is Stad Menen based?
Stad Menen is headquartered in Menen, Belgium, in the Europe region.
How does Stad Menen make money?
Two revenue lines are on record. Municipal Taxes and Levies are the primary driver. The others are government Funding and Subsidies.
Who are Stad Menen's main competitors?
Cipal is listed as an emerging player. Direct peers are Gemeente Wevelgem, Gemeente Izegem, Stad Kortrijk, Stad Waregem and Stad Roeselare. Others are Aquafin and MIROM Menen. Broad incumbents are Provincie West-Vlaanderen and Vlaanderen.be (Flemish Government).
Does Stad Menen have an API?
No public API is recorded for Stad Menen.
What industry is Stad Menen in?
Stad Menen's product category is Municipal Government and Public Administration. Its primary akta.pro industry code is BPAIACAK, Local Public Health & Human Services Administration. Its NAICS code is 923120.