Stadt Dubendorf
Stadt Dübendorf is the municipal government of Dübendorf in the canton of Zürich, Switzerland, delivering administrative, educational, cultural, and public services to city residents via a 24/7 Online-Schalter digital portal and the Stadthaus physical counter, funded by municipal taxes and service fees.
- Company typePrivate
- Founded1974
- HeadquartersDübendorf, Switzerland
- Headcount—
- GTM typeB2C
- OfferingServices
What Stadt Dubendorf does
Stadt Dübendorf is the municipal government of Dübendorf, a city in the canton of Zürich, Switzerland, headquartered at Stadthaus, Usterstrasse 2. It serves the local resident population of Dübendorf (and, through joint agreements, neighboring Schwerzenbach for secondary education) by delivering the full spectrum of municipal administration — residency registration, building permits, commercial licensing, civil registry documents, public safety coordination, urban development, waste management, education, and cultural programming. The primary "product" surface is the Online-Schalter (digital service portal) offering 24/7 access to administrative transactions including Betreibungsauskunft (debt-collection certificates), digitale Parkbewilligung (digital parking permits), and Wohnsitzbestätigung (residence confirmations), complemented by sub-products such as the Stadtbibliothek, Kunstatelier (artist-residency program), Bildungslandschaft (early childhood education network with subsidized playgroup placements), the Entsorgungskalender (waste collection calendar), and an Interaktive Stadtkarte (maps.duebendorf.ch) that aggregates municipal offerings into a single searchable layer. Underlying technology consists of standard Swiss e-government infrastructure: the city's web platform integrates with the cantonal eGov Box / eKonto identity layer, eUmzug move-registration service, eFristverlängerung deadline-extension service, and payment rails (Parkingpay, ePark, TWINT); educational and cultural services are delivered through dedicated facilities (Primarschule, Sekundarschule Dübendorf-Schwerzenbach, Musikschule Region Dübendorf, Obere Mühle cultural center, WBK continuing-education foundation).
The revenue model is structurally that of a Swiss municipality, not a commercial enterprise: municipal taxes (property and the cantonal income-tax share, with the Steuerfuss set annually), administrative fees for permits and civil-status documents, and transaction fees for public services such as parking, waste collection, and municipal utilities. Pricing is set administratively rather than competitively; parking fees, for example, are time-banded (Mon–Sat, 8:00–20:00) and processed via mobile apps with no physical ticket display required. The go-to-market model is direct-to-citizen: services are delivered through both the Stadthaus physical counter (defined opening hours) and the 24/7 self-serve Online-Schalter, supported by a multi-channel communications footprint that spans the official website, email newsletter, social platforms (Facebook, Instagram, TikTok, YouTube, WhatsApp, LinkedIn), and the Glattaler municipal newspaper distributed free every Friday to every household.
The customer base is segmented and largely captive: city residents form the primary segment for administrative and community services; local businesses represent a secondary segment requiring commercial licensing and regulatory compliance; students and families consume the education portfolio; cultural practitioners (professional artists in painting, sculpture, and new media) apply for the Kunstatelier stipend. The municipality is ISO certified and positions itself through cultural and educational brand assets — the Dübi-Award, Obere Mühle cultural venue, Bildungslandschaft, and the annual Kunstatelier residency — alongside the Switzerland Innovation / Innovationspark partnership, which casts Dübendorf as a research-and-technology hub within the Zürich Oberland region. Governance is delivered through a Stadtrat (executive) and Gemeinderat (legislative); the Stadtrat recently constituted itself for a new legislative period.
Stadt Dubendorf firmographics
Firmographics- Name
- Stadt Dubendorf
- Legal name
- Stadt Dübendorf
- Website
- https://duebendorf.ch
- Company type
- Private
- Founded year
- 1974
- Operating status
- Operating
- Short description
- Stadt Dübendorf is the municipal government of Dübendorf in the canton of Zürich, Switzerland, delivering administrative, educational, cultural, and public services to city residents via a 24/7 Online-Schalter digital portal and the Stadthaus physical counter, funded by municipal taxes and service fees.
- Ownership category
- akta.pro rank
Stadt Dubendorf industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Environmental Quality Programs (9241)
- SIC
- Refuse Systems (4953), Sanitary Services (4950)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parking & Curbside Management Authorities (Municipal Parking, Permits, Loading Zones) (BPAIALAL), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Public Procurement & Contracting (BPAIAEAE)
Keywords
Where Stadt Dubendorf is headquartered
LocationHeadquarters
- HQ city
- Dübendorf
- HQ country
- Switzerland
- HQ region
- Europe
Offices6 records
Markets served
Stadt Dubendorf business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Revenue model
- Municipal Taxes: The city generates revenue through various municipal taxes including property taxes and income taxes as part of the canton tax system. Tax rates (Steuerfuss) are set annually.
- Administrative Fees and Charges: Revenue from various administrative services including residency documents, building permits, commercial registrations, and other municipal licenses.
- Public Services Fees: Fees for services such as parking (digital parking permits via Parkingpay, ePark, TWINT), waste collection, and other municipal utilities.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Digital Parking Permits |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Stadt Dubendorf product offering
Product offeringCore offering
Stadt Dübendorf is the municipal government of Dübendorf in the canton of Zürich, Switzerland, delivering administrative, educational, cultural, and infrastructure services to city residents and local businesses. Core offerings include the Online-Schalter digital service portal (24/7 access to permits, residency confirmations, debt collection certificates, parking permits), municipal taxation, waste management, primary and secondary education, public libraries, cultural programs, and urban development administration.
Product overview
Stadt Dübendorf operates a unified digital services platform consisting of the Online-Schalter (online counter) as the core citizen services portal, complemented by specialized sub-products including the Stadtbibliothek (municipal library with digital media offerings), Kunstatelier (artist residency program), Bildungslandschaft (early childhood education network), Entsorgungskalender (waste collection calendar), and Interaktive Stadtkarte (interactive city map). The portfolio represents a platform-plus-modules architecture where the Online-Schalter serves as the central gateway to municipal services while individual modules address specific citizen needs in culture, education, environment, and civic administration.
Differentiator
Problem solved
Functional benefit
Products and services
- Online-Schalter Digital administrative services portal providing 24/7 citizen access to municipal services including Betreibungsauskunft (debt collection certificates), digitale Parkbewilligung (digital parking permits), and Wohnsitzbestätigung (residence confirmations).
- Stadtbibliothek Dübendorf Municipal library offering physical and digital media lending including e-books, e-audiobooks, e-papers, e-magazines, films via streaming (filmfriend), and online catalog access.
- Kunstatelier Dübendorf City-sponsored artist studio program awarding six-month residencies to professional visual artists in painting, sculpture, and new media, culminating in an exhibition at Galerie der Oberen Mühle.
- Entsorgungskalender Recyclables collection calendar service showing waste pickup schedules for garbage, green waste, cardboard, and other recyclables based on location.
- Bildungslandschaft Dübendorf Early childhood education landscape program offering information, encounter, and educational services for families with children aged 0-4, including subsidized playgroup placements.
- Interaktive Stadtkarte Dübendorf Interactive city map aggregating municipal offerings including public facilities, transportation, dining, culture, commerce, and geographic information in one searchable platform.
- Municipal Primary and Secondary Education Public primary school (Primarschule Dübendorf) and joint secondary school (Sekundarschule Dübendorf-Schwerzenbach), plus regional music school (Musikschule Region Dübendorf) and continuing education foundation (WBK).
- Digital Parking Permits Digital parking permit system allowing payment via Parkingpay, ePark, and TWINT mobile applications without needing a physical ticket in the vehicle. Parking fees apply Monday to Saturday, 8:00-20:00.
Quantifiable outcome
- The Bildungslandschaft program supports early childhood education and subsidizes playgroup places for children from 0-4 years
- +1 more outcomes
Companies that use Stadt Dubendorf
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles3 records
Stadt Dubendorf technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature3 records
Stadt Dubendorf partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Switzerland Innovation (Innovationspark)coreSwitzerland Innovation has a location in Dübendorf providing a platform for research and innovation. The city positions itself as a hub for innovation and technology development through this partnership.
- Obere MühlecoreThe Obere Mühle is a key cultural partner of the city, hosting concerts, theater, and events. The city supports this cultural venue and collaborates on cultural programming. The Kunstatelier stipendiat exhibitions are held at the Obere Mühle gallery.
- Kantonsschule UsterminorThe cantonal secondary school located in Uster serves Dübendorf students who continue their education after secondary school.
- Sekundarschule Dübendorf-SchwerzenbachcoreJoint secondary school serving students from both Dübendorf and Schwerzenbach municipalities.
- Glattwerk AGcoreGlattwerk AG provides gas supply and cable television/radio services to the city of Dübendorf.
- Bildungszentrum UsterminorEducational center in Uster offering additional training and education programs accessible to Dübendorf residents.
- Zürcher Oberland Medien AGminorMedia company responsible for distributing the Glattaler newspaper, the official publication organ of Dübendorf municipality.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Stadt Dubendorf competitors and assessment
Company assessmentMarket position
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Stadt Dubendorf social profiles
Digital presenceStadt Dubendorf compliance and trust
Trust signalCompliance1 record
Stadt Dubendorf financial estimates
Financial estimateRevenue estimate
Valuation estimate
Stadt Dubendorf leadership team
Management profileNumber of profiles
Profiles1 record
Stadt Dubendorf funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Stadt Dubendorf M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Stadt Dubendorf
What does Stadt Dubendorf do?
Stadt Dübendorf is the municipal government of Dübendorf in the canton of Zürich, Switzerland, delivering administrative, educational, cultural, and infrastructure services to city residents and local businesses. Core offerings include the Online-Schalter digital service portal (24/7 access to permits, residency confirmations, debt collection certificates, parking permits), municipal taxation, waste management, primary and secondary education, public libraries, cultural programs, and urban development administration.
Is Stadt Dubendorf a public or private company?
Stadt Dubendorf is a private company. It is classified as state government owned and is currently operating.
When was Stadt Dubendorf founded?
Stadt Dubendorf was founded in 1974.
Where is Stadt Dubendorf based?
Stadt Dubendorf is headquartered in Dübendorf, Switzerland, in the Europe region.
How does Stadt Dubendorf make money?
Three revenue lines are on record. Municipal Taxes are the primary driver. The others are administrative Fees and Charges and public Services Fees.
Does Stadt Dubendorf have an API?
No public API is recorded for Stadt Dubendorf.
What industry is Stadt Dubendorf in?
Stadt Dubendorf's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 9251 and its SIC code is 4953.