Serve & Connect
Serve & Connect is a 501(c)(3) nonprofit headquartered in Columbia, South Carolina that runs programs and events connecting law enforcement agencies, municipalities, and community groups through food assistance, officer support, and neighborhood-transformation initiatives.
- Company typePrivate
- Founded-
- HeadquartersColumbia, United States
- Headcount—
- GTM typeB2B
- OfferingServices
What Serve & Connect does
Serve & Connect is a 501(c)(3) nonprofit organization (EIN 81-1369953) headquartered at 8131 Brookfield Road, Columbia, South Carolina, that designs and operates programs to build trust between law enforcement agencies and the communities they serve. Its portfolio centers on four signature programs: the Tragedy Response Program (support for families of fallen or critically injured officers), the Compassionate Acts Program (bridge-building resources such as food boxes and winter coats for officers to distribute), Greg's Groceries (food assistance boxes packed in partnership with law enforcement agencies), and Compass (a longer-duration neighborhood-transformation program co-designed with local community partners). Complementary offerings include the Officers Supporting Communities and Communities Supporting Officers pathways, plus annual events Illuminight (officer recognition), Feed An Officer (community appreciation), and a Golf Tournament fundraiser. No proprietary technology platform is described; delivery is relationship-led rather than software-led.
The organization generates revenue through donations, charitable contributions, grants, and event proceeds, and does not sell products or services. Its go-to-market is community-led: a "Schedule a Conversation" intake routes prospective law enforcement agencies, municipalities, community groups, and individual supporters into structured partnership programs, while earned media coverage (ABC News, CBS News, Fox News, Good Morning America, TIME, Today Show, Post and Courier, The State) and an active social presence (Facebook, Instagram, X, LinkedIn, YouTube) drive top-of-funnel awareness. Geographic activity is concentrated in the Southeast US, with South Carolina as the home base and recent activity in North Carolina (Roxboro) and Texas (Dallas, PLECET Conference, June 2026). The team presented community engagement strategies at the 2026 PLECET National Law Enforcement Conference in Dallas and announced new board leadership in May 2026.
Serve & Connect firmographics
Firmographics- Name
- Serve & Connect
- Legal name
- Serve & Connect
- Website
- https://serveandconnect.net
- Company type
- Private
- Operating status
- Operating
- Short description
- Serve & Connect is a 501(c)(3) nonprofit headquartered in Columbia, South Carolina that runs programs and events connecting law enforcement agencies, municipalities, and community groups through food assistance, officer support, and neighborhood-transformation initiatives.
- Ownership category
- akta.pro rank
Serve & Connect industry classification
Industry- Product category
- Community Engagement Services
- NAICS
- Community Food and Housing, and Emergency and Other Relief Services (6242), Individual and Family Services (6241), Social Assistance (624)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Public Charities & Grantmaking Intermediaries (BPAGAKAE)
- akta.pro secondary industry
- Food Assistance & Safety Nets (In-Kind, Vouchers, Cash Transfers) (BPADAJAA)
Keywords
Where Serve & Connect is headquartered
LocationHeadquarters
- HQ city
- Columbia
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Serve & Connect business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Donations and Charitable Contributions: As a nonprofit organization (EIN 81-1369953), Serve & Connect generates revenue primarily through donations from individuals, organizations, and grants. The organization accepts volunteer engagement, partnerships, and monetary contributions.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels6 records
Serve & Connect product offering
Product offeringCore offering
Serve & Connect is a nonprofit organization that designs and delivers bridge-building programs connecting law enforcement officers with the communities they serve. Its core offerings include the Tragedy Response Program (supporting families of fallen or critically injured officers), the Compassionate Acts Program (providing officers with resources such as food boxes and winter coats), Greg's Groceries (food assistance distributed via police partnerships), and Compass (a neighborhood transformation program co-designed with local partners). Programs are offered at no cost and accessed through structured partnerships with agencies, municipalities, and community groups.
Product overview
Serve & Connect operates as a unified nonprofit platform offering multiple community engagement programs that connect law enforcement and community members. The core portfolio consists of four signature programs: the Tragedy Response Program (supporting families of fallen/injured officers), Compassionate Acts Program (providing bridge-building resources to officers), Greg's Groceries (food assistance), and Compass (neighborhood transformation through local partnerships). The organization also facilitates mutual-support pathways through Officers Supporting Communities and Communities Supporting Officers initiatives, complemented by annual events including Illuminight (recognition), Feed An Officer (appreciation campaign), and Golf Tournament (fundraising).
Differentiator
Problem solved
Functional benefit
Brands
- Greg's Groceries: A program providing boxes of food for people who are hungry, operated in partnership with law enforcement agencies.
- Tragedy Response Program
- Compassionate Acts Program
- Compass
- Illuminight
- Feed An Officer
Products and services
- Tragedy Response Program A support program that assists families of fallen officers and officers critically injured in the line of duty through grief support and community assistance.
- Compassionate Acts Program A bridge-building resource program providing police officers with tools—such as food boxes and winter coats—to help them understand and address community needs.
- Greg's Groceries A food assistance program that provides boxes of food to community members in need, often facilitated through police officer partnerships.
- Compass A community partnership program that works with local partners to design movements enabling shared visions for neighborhood transformation.
- Officers Supporting Communities Initiatives that equip police officers with resources to serve as agents of change in communities through compassion-based outreach.
- Communities Supporting Officers Pathways for residents to build connections with and uplift police officers through recognition events and support initiatives.
- Illuminight Annual recognition event that celebrates and honors law enforcement officers and community partnerships.
- Feed An Officer Annual campaign that creates opportunities for community members to provide meals and appreciation to police officers.
- Golf Tournament Annual fundraising event supporting Serve & Connect's programs and operations.
Companies that use Serve & Connect
Customer profileSegments4 records
Ideal customer profiles3 records
Serve & Connect technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Serve & Connect partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Law Enforcement AgenciescoreServe & Connect partners with law enforcement agencies to provide bridge-building resources through programs like Compassionate Acts, Greg's Groceries, and Tragedy Response. Officers receive tools to understand and address community needs.
Scale indicators1 record
Recent moves5 records
Expansion highlights5 records
Serve & Connect competitors and assessment
Company assessmentDirect peers
- Mothers Against Drunk Driving (MADD): High-profile nonprofit advocacy organization with a structurally analogous model: built a national movement around a charged social issue, hosts annual recognition events, and engages both grassroots supporters and institutional partners.
- National Organization of Black Law Enforcement (NOBLE): Law enforcement membership organization focused on justice, equity, and community engagement - comparable to Serve & Connect in addressing police-community relations and serving both officers and residents.
- Concerns of Police Survivors (COPS): National nonprofit that supports families of fallen and injured law enforcement officers - directly comparable to Serve & Connect's Tragedy Response Program in mission, beneficiary base, and nonprofit delivery model.
- Police Athletic League (PAL): National nonprofit fostering positive relationships between police and youth through athletic, educational, and cultural programs - directly comparable to Serve & Connect's community engagement and bridge-building mission.
Broad incumbents
- Boys & Girls Clubs of America: Large national nonprofit delivering community-based programs for youth and families - comparable to Serve & Connect's community program delivery model, Compass-style local partnerships, and event-driven fundraising cadence.
- Vera Institute of Justice: Major nonprofit working on justice reform and community-police partnerships - operates in an overlapping space with Serve & Connect on community trust and policing issues, but at a much larger national scale.
- National Police Foundation: Established, larger nonprofit focused on advancing policing through research, education, and technology - operates in the same police-community space as Serve & Connect but as a broader, more established incumbent.
- United Way: Largest community-based nonprofit in the US, aggregating donations and channeling them to local programs - comparable as a nonprofit funding intermediary that supports community welfare programs similar to Serve & Connect's Greg's Groceries.
Others
- International Association of Chiefs of Police (IACP): Global membership association for law enforcement leaders - not a direct peer but a key ecosystem partner and conference circuit in which Serve & Connect already engages (e.g., presenting at the related PLECET National Law Enforcement Conference).
Emerging players
- Big Brothers Big Sisters of America: National nonprofit that builds one-to-one mentoring relationships between adults and youth - similar nonprofit operating model focused on community relationships and volunteer engagement, though in youth mentoring rather than police-community relations.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Serve & Connect social profiles
Digital presenceServe & Connect financial estimates
Financial estimateRevenue estimate
Valuation estimate
Serve & Connect leadership team
Management profileNumber of profiles
Serve & Connect funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Serve & Connect M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Serve & Connect
What does Serve & Connect do?
Serve & Connect is a nonprofit organization that designs and delivers bridge-building programs connecting law enforcement officers with the communities they serve. Its core offerings include the Tragedy Response Program (supporting families of fallen or critically injured officers), the Compassionate Acts Program (providing officers with resources such as food boxes and winter coats), Greg's Groceries (food assistance distributed via police partnerships), and Compass (a neighborhood transformation program co-designed with local partners). Programs are offered at no cost and accessed through structured partnerships with agencies, municipalities, and community groups.
Is Serve & Connect a public or private company?
Serve & Connect is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Serve & Connect founded?
Serve & Connect was founded in -1.
Where is Serve & Connect based?
Serve & Connect is headquartered in Columbia, United States, in the North America region.
How does Serve & Connect make money?
One revenue line is on record: donations and Charitable Contributions.
Who are Serve & Connect's main competitors?
Direct peers on record are Mothers Against Drunk Driving (MADD), National Organization of Black Law Enforcement (NOBLE), Concerns of Police Survivors (COPS) and Police Athletic League (PAL). Broad incumbents are Boys & Girls Clubs of America, Vera Institute of Justice, National Police Foundation and United Way. International Association of Chiefs of Police (IACP) is listed as an others. Big Brothers Big Sisters of America is listed as an emerging player.
Does Serve & Connect have an API?
No public API is recorded for Serve & Connect.
What industry is Serve & Connect in?
Serve & Connect's product category is Community Engagement Services. Its primary akta.pro industry code is BPAGAKAE, Public Charities & Grantmaking Intermediaries, with a secondary code of BPADAJAA, Food Assistance & Safety Nets (In-Kind, Vouchers, Cash Transfers). Its NAICS code is 6242 and its SIC code is 8300.