Services of Hope

What Services of Hope does

Services of Hope Entities, Inc. is a faith-based 501(c)(3) nonprofit that delivers an integrated suite of social services — food assistance, HUD-certified housing counseling, and financial education — to low-to-moderate income (LMI) families across the Dallas-Fort Worth metroplex, the Amarillo/Texas Panhandle region, and Sumter, South Carolina. Core programming includes mobile and in-house food pantries (Hope Pantry on the 2nd and 4th Wednesdays of each month, plus ARPA-funded pop-up distributions at partner churches and WIC centers), HUD-certified first-time homebuyer classes, reverse mortgage (HECM) counseling, down payment assistance expo events, an e-learning financial education catalog, rental and utility assistance navigation, and seasonal holiday programs (Sandy May Baskets of Blessings; Mack Criddell Christmas; Treasures of Hope). The organization serves at least six distinct beneficiary segments — LMI families broadly, first-time homebuyers, food-insecure individuals and families, senior homeowners 62+, families in financial crisis, and families with school-age children — through a holistic, family-level case-management approach.

The technology footprint is intentionally lightweight. Operational technology consists of (1) the HelpFinder national resource database, which lets clients search Federal, State, nonprofit, and faith-based social services by ZIP code, request appointments, and receive referrals via text and email; (2) an e-learning curriculum hosted on the third-party banzai.org platform, including the WaFd Financial Wellness co-branded funnel and standalone courses such as Counseling in Motion, Money In Motion, Credit When Credit Is Due, 10 Steps to Buying a Car, and Make Your Move; and (3) standard website, Facebook, email, and blog channels. No proprietary software product, mobile app, API, or AI capability is offered. The principal intangible asset is the organization's HUD Local Housing Counseling Agency certification, which authorizes pre-purchase, delinquency/default, rental, and HECM counseling — a regulated credential that anchors the housing line of service.

Revenue is not publicly disclosed in the input set, but the model is a hybrid of charitable donations (individual, corporate, in-kind), government grants (notably ARPA funds from the City of Dallas), and fee-for-service on a narrow set of paid offerings (HECM counseling at $125–$200 and e-learning courses at $25–$150; the first-time homebuyer class is free). Distribution is event-driven and partnership-led, with anchor relationships including a 14-year Texas Security Bank co-sponsorship of holiday programs, a Bank of America Community Affordable Loan Solutions (CAFLS) partnership that funnels affordable-loan clients into SOH's education stack, a 2025 Truist Bank partnership for Sumter seminars, and WaFd Bank and Cambridge Credit partnerships for financial wellness and credit improvement referrals. Pricing is overwhelmingly free at the point of service, reflecting the organization's nonprofit funding model rather than a transactional revenue motion.

Name

Services of Hope

Legal name

Services of Hope Entities, Inc.

Website

https://servicesofhope.org

Company type

Private

Founded year

2004

Operating status

Operating

Short description

Services of Hope is a faith-based 501(c)(3) nonprofit that delivers HUD-certified housing counseling, mobile food distribution, and financial education to low-to-moderate income families across Dallas, Amarillo, Fort Worth (TX), and Sumter (SC).

Ownership category

akta.pro rank

Product category

Social and Community Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Community Food Services (624210), Emergency and Other Relief Services (624230), Community Housing Services (62422), Other Individual and Family Services (62419), Educational Support Services (611710)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Financial Assistance & Benefits Navigation Services (BPAGAEAK)

akta.pro secondary industries

Family & Parenting Support Services (BPAGAEAC), Employment & Job Readiness Support Services (BPAGAEAJ)

Keywords

• Food assistance
• Housing support
• Financial education
• Nonprofit services
• Community support

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales

Revenue model

1. Donations and Contributions: Monetary donations from individuals, corporations, and organizations. The organization accepts donations via website, check, and in-kind contributions including food, supplies, and office materials.
2. Government Grants and ARPA Funding: American Rescue Plan Act (ARPA) funds from the City of Dallas used for pop-up food pantries and delivery services. Additional federal funding through single audit processes.
3. Partnership Programs: Collaborative programs with government agencies, banks, and organizations that provide funding and resources for specific community programs including housing counseling and food distribution.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Services of Hope is a 501(c)(3) nonprofit organization that provides food assistance, housing support, and financial education to low-to-moderate income individuals and families. Programs are delivered through physical service locations in Dallas, TX; Amarillo, TX; and Sumter, SC, with services offered at no cost or subsidized rates to qualifying beneficiaries.

Product overview

Services of Hope is a nonprofit community support organization that does not offer a technology product platform. The organization provides social services across three locations (Dallas, TX; Amarillo, TX; Sumter, SC) through several program areas: Food services including mobile food pantries, food box delivery, and an in-house food pantry (Hope Pantry); Housing services including first-time homebuyer classes, HUD housing counseling, down payment assistance programs, and reverse mortgage/HECM counseling; Financial services including financial literacy e-learning courses, workforce development, SNAP/benefits enrollment navigation, and rental/utility assistance; and seasonal community events including holiday food distributions (Sandy May Baskets of Blessings, Mack Criddell Christmas). These are direct service programs, not technology products or software offerings.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Improved Credit Scores
• +5 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

28 partnerships are on record, tiered core and minor.

• Truist BankcoreStrategic or Co-development Partner · 1 January 2025Partnership for first-time home buyer seminars in Sumter, SC. Truist provides industry leading professionals to guide attendees through the home buying process.
• Texas Security BankcoreGTM or Marketing Partner · 1 January 201114-year partnership for annual Sandy May Baskets of Blessings Thanksgiving and Mack Criddell Christmas programs. Texas Security Bank co-sponsors holiday food and gift distributions reaching thousands of low-to-moderate income families annually.
• Bank of AmericacoreStrategic or Co-development PartnerCommunity Affordable Loan Solutions (CAFLS) program - Bank of America provides funding and program coordination while Services of Hope delivers First Time Home-Buying education and personalized one-on-one counseling sessions required for program participation.
• Dallas County Home Loan Counseling CentercoreChannel Partner/ Reseller/ DistributorDepartment of Health and Human Services providing home loan counseling services and HUD programs for Dallas County residents. Administrator Porfirio Coronado participates in Virtual Down Payment Assistance Expo.
• American National Bank of TexascoreGTM or Marketing PartnerVice President Fannon Meador provides Community Development Officer support and homebuyer seminar presentations for first-time buyer education programs.
• USDA Farm Service AgencyminorGTM or Marketing PartnerJoshua A. Coleman represents USDA Farm Service Agency at Virtual Down Payment Assistance Expo providing information on rural housing and farm loan programs.
• Texas State Affordable Housing Corporation (TSAHC)coreStrategic or Co-development PartnerStacy Lynn Schriever provides Highlands Residential Mortgage services and TSAHC program information for homebuyers at down payment assistance expo events.
• Capital Good FundcoreStrategic or Co-development PartnerProvides affordable loans replacing payday loans, buy-here-pay-here car financing, and rent-to-own pricing. Offers loans for car purchase/refinance, immigration costs, weatherization, security deposits, and financial coaching to families.
• Take Charge AmericacoreStrategic or Co-development PartnerNonprofit credit counseling agency providing credit counseling and debt management services including consumer debt, student loans, and mortgage payments. Holistic counseling includes full budget review.
• City of DallascoreGTM or Marketing PartnerPartner for 'Healthy Family Food Box' program providing produce, protein and non-essential items. Distribution through 501(c)(3) charities, schools, and Native American Tribes serving Dallas residents in need.
• High Plains Food BankcoreStrategic or Co-development PartnerPartnership for 'Healthy Senior Food Box' program in Amarillo. Provides commodities, protein and misc. boxes for distribution to seniors through High Plains Food Bank application process.
• Amarillo Area Black Chamber of CommercecoreChannel Partner/ Reseller/ DistributorDistribution partner for Healthy Food Box and Healthy Senior Food Box programs in Amarillo. Helps accommodate requests from nonprofits, schools, and smaller partners serving Low to Moderate income communities.
• MET (Senior Employment)minorGTM or Marketing PartnerPartnership helping low income and unemployed individuals aged 55+ to increase skills and build self-confidence while earning a modest income.
• City of Dallas Community CourtminorStrategic or Co-development PartnerPartnership for Education and Literacy Classes. SOH provides teachers for one hour per week instruction as part of community service programs.
• Texas Rangers and Frisco RoughridersminorGTM or Marketing PartnerSports ticket donations provide entertainment opportunities for families facing budget constraints. Allows families to enjoy outings without using bill money.
• Boy ScoutsminorGTM or Marketing PartnerAnnual Eagle Scout projects complete community service requirements. Food drives through Boy Scouts provide large shipments of canned goods for clients.
• Bible Way Church of SumterminorChannel Partner/ Reseller/ DistributorPartner church hosting events and sharing information about upcoming community events through their communication channels.
• Community Church of PraiseminorChannel Partner/ Reseller/ DistributorPartner church for community events and referrals in Sumter area.
• WaFd (Washington Federal)coreStrategic or Co-development PartnerFinancial Wellness partnership offering tools and resources for families to achieve economic stability. SOH directs clients to WaFd's Financial Wellness platform hosted on banzai.org.
• Cambridge CreditcoreStrategic or Co-development PartnerCredit improvement partnership providing resources for clients to learn how to improve their credit through Cambridge's services.
• Panhandle Community ServicesminorChannel Partner/ Reseller/ DistributorReferral partner for emergency utility assistance in Amarillo area.
• City of Hope (Dallas)minorChannel Partner/ Reseller/ DistributorChurch host for food distribution events at 6061 Bonnie View Road, Dallas TX 75241.
• Church of The Living God (COLG)minorChannel Partner/ Reseller/ DistributorHost for food distribution events at 2610 East Ledbetter Drive, Dallas TX 75216.
• St. Mark AME Zion ChurchminorChannel Partner/ Reseller/ DistributorHost for regular food distribution events at 2311 East Illinois Avenue, Dallas TX 75216.
• WIC Centers (MLK, Abrams, Spring Valley, Westmoreland, Buckner)coreChannel Partner/ Reseller/ DistributorMultiple WIC center partnerships for food distribution events serving women, infants, and children throughout Dallas area.
• Furniture BankminorChannel Partner/ Reseller/ DistributorReferral partnership providing furniture for entire house available for under $500. Clients require office visit before referral can be issued.
• Paul Quinn CollegeminorChannel Partner/ Reseller/ DistributorHost venue for Sandy May Baskets of Blessings Thanksgiving food distribution events.
• University of North Texas DallasminorChannel Partner/ Reseller/ DistributorHost venue for Mack Criddell Christmas program at 7300 University Hills Boulevard, Dallas TX 75241.

Scale indicators6 records

Recent moves9 records

Expansion highlights7 records

Broad incumbents

• Catholic Charities USA: National federation of faith-based social service agencies providing food, housing, financial counseling, and immigration services. Operates at far larger scale than SOH but mirrors the integrated LMI support model and HUD counseling scope.
• The Salvation Army: Large faith-based multi-service nonprofit providing food assistance, holiday programs, housing support, and financial counseling across the U.S. Comparable in holistic community-services approach but operates at vastly greater scale and budget.
• Feeding America: National hunger-relief network operating food banks and mobile distributions; directly comparable to SOH's food pantry and mobile distribution model, but with materially larger fundraising and infrastructure.
• Habitat for Humanity International: Housing-focused nonprofit providing homeownership pathways, financial education, and counseling for LMI families. Overlaps with SOH's HUD-certified first-time homebuyer and down payment assistance work at a much larger national scale.
• United Way Worldwide: Federated community fundraising and grant-making nonprofit supporting LMI programs in housing, food, and financial stability. SOH is a likely local United Way-affiliated provider and operates in adjacent space.
• Goodwill Industries International: Workforce development and financial education nonprofit operating retail-funded programs for LMI populations. Comparable to SOH's Financial & Social Innovation Center and MET senior employment partnership.
• National Urban League: Historic community services nonprofit providing housing counseling, financial empowerment, and food support in urban LMI communities. Comparable in integrated service delivery and HUD counseling scope.

Regional players

• North Texas Food Bank: Regional food bank serving the same North Texas geography as SOH's Dallas/Fort Worth/Plano operations, distributing via partner agencies and mobile pantries. Closest geographic and operational peer for food distribution scale and partnerships.

Direct peers

• Meals on Wheels America: National nonprofit delivering food and nutrition support with a focus on seniors and vulnerable populations; comparable mission overlap with SOH's senior food box (High Plains Food Bank) and food insecurity programs.
• National Foundation for Credit Counseling (NFCC): Network of HUD-approved credit counseling agencies providing financial literacy, debt management, and housing counseling. Directly comparable to SOH's HUD counseling, e-learning, and Take Charge America partnership model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ServicesofHope
• LinkedInlinkedin.com/company/services-of-hope

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Services of Hope