Rzetelna Grupa

What Rzetelna Grupa does

Rzetelna Grupa sp. z o.o. is a privately held Polish legal advisory firm headquartered in Warsaw (ul. Bonifraterska 17) that specializes in serving e-commerce operators, IT companies, and internet-based businesses. Founded in 2007, the company operates as a group of six branded service lines: Rzetelny Regulamin (e-shop certification and T&C issuance), Rzetelny Prawnik (subscription legal advisory for SMEs), Polityka Bezpieczeństwa (data protection documentation and DPO support), Rzetelna Umowa (an electronic document platform producing contracts with qualified electronic signatures and timestamps), Rzetelny Konkurs (contest and lottery advisory, gated by a Nadzorca Gier Hazardowych license from the Minister of Finance), and DziennikPrawny.pl (a legal information portal). Underlying technology is principally an electronic document generation and certification platform with e-signature and trusted-timestamp integration rather than an AI-driven product.

The company's business model combines recurring subscription revenue (Rzetelny Prawnik fixed monthly/annual fees for dedicated legal counsel) with project-based professional services for certifications, e-shop audits, GDPR documentation, and contest/lottery advisory. Pricing for subscriptions is not publicly disclosed and is quoted per scope, while one-time engagements are priced per deliverable. Go-to-market is sales-led through multiple branded microsites, a partner/affiliate program, social channels (Facebook, LinkedIn), and direct consultative sales to enterprise accounts. Customer concentration is distributed across named enterprise logos (Samsung, Intermarche, Bitdefender, ŠKODA, MOKATE, DR Max, Orange Retail SA, HFT Brokers, Selgros, Muzeum Niepodległości, and others) over a cumulative base of 2,708 clients, 5,224 B2B contracts, 4,243 issued certificates, and 2,166 e-shop audits, with a stated 80% renewal rate and 27% share of the Polish e-commerce certification market. Rzetelna Grupa is a co-founder of the Izba Gospodarki Elektronicznej (Chamber of Electronic Commerce), which anchors its regulatory positioning in the Polish e-commerce ecosystem.

Name

Rzetelna Grupa

Legal name

Rzetelna Grupa sp. z o.o.

Website

https://rzetelnagrupa.pl

Company type

Private

Founded year

2007

Operating status

Operating

Short description

Rzetelna Grupa is a Warsaw-based Polish legal advisory firm, founded in 2007, providing e-commerce certification, subscription legal counsel to SMEs, GDPR documentation, and electronic contract services through six branded platforms, with 2,708 cumulative clients and a stated 27% share of the Polish e-commerce certification market.

Ownership category

akta.pro rank

Product category

Legal Advisory Services

NAICS

Management, Scientific, and Technical Consulting Services (5416), Custom Computer Programming Services (541511), Software Publishers (513210)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Governance, Risk & Compliance (GRC) Platforms (BPAEAPAA)

akta.pro secondary industries

Compliance Technology, GRC Platforms & Controls Automation Advisory (BPAHAFAO), Compliance, GRC Workflow & Audit Automation Platforms (HDAEAHAL)

Keywords

• Legal advisory services
• E-commerce compliance
• Data protection compliance
• Consumer protection audits
• Electronic contract platform

Headquarters

HQ city

Warsaw

HQ country

Poland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Rzetelny Prawnik (Subscription Legal Services): Monthly or annual subscription-based legal advisory services for SMEs, providing dedicated legal counsel, individually prepared contracts and legal documents, and financial security through fixed-cost pricing
2. E-commerce Certification Services: Certification of e-shops and online services including terms and conditions, consumer protection compliance audits, and quality certificates
3. Data Protection Services: Development and implementation of data protection documentation, security policies, and ongoing DPO (Data Protection Officer) support services
4. Contest and Lottery Services: Legal advisory and support for organizing competitions and lotteries with certification, including gaming supervision licensing

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Rzetelna Grupa delivers subscription-based and project-based legal advisory, compliance, and certification services to Polish e-commerce businesses, modern IT companies, and SMEs. The firm operates six branded platforms covering e-shop terms-and-conditions certification, dedicated subscription legal counsel, GDPR documentation and DPO support, electronic contract generation with e-signatures, contest and lottery licensing, and a legal information portal, with each regulation issued individually rather than from generic templates.

Product overview

Rzetelna Grupa is a legal services company offering a portfolio of specialized products for e-commerce and digital business compliance. The core offerings include Rzetelny Regulamin (e-store certification and compliance platform), Rzetelny Prawnik (subscription-based legal advisory), Polityka Bezpieczeństwa (data protection services), Rzetelna Umowa (electronic contract platform), DziennikPrawny.pl (legal information portal), and Rzetelny Konkurs (contest and lottery consulting). The company operates as a unified legal services group with a partner program, serving 2,708 clients and managing over 5,224 B2B contracts.

Differentiator

Problem solved

Functional benefit

Brands

• Rzetelny Regulamin: Platform certyfikacji sklepów i serwisów internetowych, audyty e-sklepów, regulaminy e-commerce z certyfikatem jakości.
• Rzetelny Prawnik
• Polityka Bezpieczeństwa
• Rzetelna Umowa
• DziennikPrawny.pl
• Rzetelny Konkurs

Products and services

• Rzetelny Regulamin Certification platform for online stores and websites that delivers individually prepared terms and conditions, e-shop compliance audits covering consumer and sector-specific rules, and a customer-review and rating system backed by the Rzetelny Regulamin quality certificate.
• Rzetelny Prawnik Subscription service providing SMEs without internal legal departments with a dedicated legal advisor, individually prepared contracts and legal documents, and predictable fixed-cost legal support across civil, commercial, corporate, labor, administrative, telecommunications, consumer, real estate, and data protection law.
• Polityka Bezpieczenstwa (Security Policy) Service for Polish businesses processing personal data that develops security policies and IT system management instructions, implements data-processing procedures compliant with current regulations, and provides ongoing operational DPO support, including acting in the role of Data Protection Officer.
• Rzetelna Umowa Electronic platform enabling entrepreneurs to generate legally compliant documents and share them with consumers, with each document certified by an authorized Rzetelna Grupa representative's electronic signature and a time stamp; also used to protect website content and photographs.
• DziennikPrawny.pl Legal information portal aimed at consumers and entrepreneurs that aggregates current regulations, official interpretations, and expert publications on consumer, commercial, and labor law topics relevant to both online and brick-and-mortar trade.
• Rzetelny Konkurs End-to-end consulting service for Polish businesses organizing contests and lotteries, covering concept, legal and technical safeguards, participant handling, and issuance of the Rzetelny Konkurs Certificate, supported by Rzetelna Grupa experts' Gambling Supervisor license from the Minister of Finance.

Quantifiable outcome

• 27% market share in Polish e-commerce sector
• +2 more outcomes

Named customers16 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Izba Gospodarki Elektronicznej (Chamber of Electronic Commerce)coreStrategic or Co-development PartnerRzetelna Grupa is a co-founder (współzałożyciel) of the Chamber of Electronic Commerce, an organization dedicated to developing the Polish e-commerce market. This membership provides industry influence, regulatory expertise, and network access within the Polish e-commerce ecosystem.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Clio: Cloud-based legal practice management software for law firms and legal teams. Comparable to the underlying platform infrastructure that supports Rzetelna's subscription legal-advisory and certification operations, though Clio targets law firms broadly rather than e-commerce compliance specifically.
• Rocket Lawyer: Subscription-based online legal services platform targeting SMBs and consumers. Closely comparable to Rzetelny Prawnik's subscription legal-advisory model and to Rzetelna Umowa's automated contract generation, though Rocket Lawyer operates across multiple geographies rather than specializing in Polish e-commerce.
• LegalZoom: Online legal services and document generation platform for SMBs. Comparable to Rzetelny Prawnik and Rzetelna Umowa in offering subscription legal services and automated legal document creation for SMEs, though LegalZoom is US-centric and broader in scope.
• Wolters Kluwer: Global provider of professional information, software, and compliance/regulatory solutions for legal, tax, and GRC. Comparable to Rzetelna Grupa as both serve regulated entities with compliance documentation, regulatory content, and workflow tooling, though Wolters Kluwer operates at much broader scale across multiple jurisdictions.
• OneTrust: Privacy, security, and governance technology platform with strong GDPR and data-protection documentation capabilities. Comparable to Polityka Bezpieczeństwa and Rzetelna's GDPR/DPO services, though OneTrust operates as a global enterprise platform rather than a Polish niche specialist.
• LexisNexis (RELX): Legal, regulatory, and compliance information provider with a comprehensive legal content and analytics portfolio. Comparable to DziennikPrawny.pl as a legal-information destination and to Rzetelna's compliance practice in serving regulatory research and risk-management workflows.
• DocuSign: Electronic signature and agreement-cloud platform. Directly comparable to Rzetelna Umowa in providing e-signature and timestamping for legally valid documents, but DocuSign operates as a global generalist whereas Rzetelna specializes in Polish e-commerce legal documentation.

Others

• Visma: Nordic-headquartered provider of business software, including compliance and accounting tools for SMBs. Comparable to Rzetelna's SME-focused legaltech offering in targeting compliance-heavy workflows for small businesses, though Visma operates across broader functional software categories.

Emerging players

• Avokaado: Estonian contract automation and legal document management platform. Comparable to Rzetelna Umowa and the broader Rzetelna ecosystem as a digital contract/agreement platform, with regional overlap in CEE/Baltic markets and a focus on SMB and enterprise legal teams.
• BRYTER: German no-code legal automation platform enabling law firms and legal teams to build automated advisory applications. Comparable to Rzetelna's productized compliance workflows (T&C certification, GDPR documentation) as both translate legal expertise into automated digital services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/rzetelnagrupa
• LinkedInlinkedin.com/company/rzetelna-grupa-sp--z-o-o-

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rzetelna Grupa