What Metro Supply Chain does

Metro Supply Chain Group Inc. is a privately held Canadian third-party logistics (3PL) provider founded in 1974 and headquartered in Montreal. The company delivers end-to-end supply chain solutions spanning warehousing, fulfillment, transportation, contract packaging, and supply chain consulting to enterprise clients across omnichannel retail, healthcare and wellness, technology products, industrial/construction, and B2B wholesale segments. It operates more than 190 sites across six countries (with primary presence in Canada, the United States, and the United Kingdom), manages 22.5 million square feet of warehousing space, and employs more than 9,000 team members handling over 30 billion goods annually, with 7 million last-mile deliveries per year in North America.

Metro's technology stack comprises an integrated Warehouse Management System (WMS), Transportation Management System (TMS), and Distributed Order Management platform, augmented by IoT-enabled real-time tracking, predictive analytics, and an "Ecomm in a Box" offering that integrates Shopify, Amazon, eBay, WooCommerce, UPS, FedEx, DHL, and USPS. The company has invested more than C$150 million in robotics and automation, including goods-to-person systems, autonomous mobile robots (AMRs), automated guided vehicles (AGVs), collaborative robots (cobots), and vertical lift modules. It holds healthcare-specific compliance credentials including Health Canada GMP-compliant facilities and Good Distribution Practice (GDP) certification, supporting regulated industry clients.

The business model is managed services revenue under multi-year contractual agreements with enterprise clients, with fees structured around volume, storage space, service scope, and transportation activity. Go-to-market is enterprise field sales targeting large retailers, healthcare companies, technology firms, and industrial clients, supplemented by strategic distribution partnerships (e.g., a 10-year partnership with Roots). Pricing is quote-based and not publicly disclosed. In April 2026, Japan's Nippon Express agreed to acquire Metro for up to C$2.2bn (approximately $1.6bn USD), comprising C$1.8bn enterprise value plus a C$400m performance-linked earn-out, marking a significant ownership transition.

Name

Metro Supply Chain

Legal name

Metro Supply Chain Group Inc.

Website

https://metroscg.com

Company type

Private

Founded year

1974

Operating status

Acquired

Headcount range

5,001–10,000 employees

Short description

Metro Supply Chain is a Montreal-based third-party logistics provider founded in 1974, offering warehousing, fulfillment, transportation, and contract packaging across Canada, the US, and the UK for enterprise clients in retail, healthcare, technology, and industrial sectors.

Ownership category

akta.pro rank

Product category

Third-Party Logistics Services

NAICS

Warehousing and Storage (493), General Warehousing and Storage (49311), Freight Transportation Arrangement (4885), Freight Transportation Arrangement (488510), Transportation and Warehousing (48-49)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Public Warehousing & Storage (4220), Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Asset-Based Warehousing & Distribution Centers (Owned/Leased Facilities) (TLAIAMAB)

akta.pro secondary industries

Managed Transportation Services (MTS) / Outsourced TMS Operations (TLAIAEAB), Cross-Dock & Transload Operations (Short-Dwell) (TLAIACAI), Cross-Border Transportation Management (Customs-Integrated) (TLAIAEAI), Automated Warehousing & AS/RS Operations (Robotics-Enabled) (TLAIACAL), E-commerce & Fulfillment Warehousing (Dedicated/Shared) (TLAIACAJ)

Keywords

• Third-party logistics services
• Warehousing and fulfillment
• Transportation management
• Contract packaging services
• Supply chain consulting

Headquarters

HQ city

Montréal

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Third-Party Logistics (3PL) Services: End-to-end supply chain solutions including warehousing, fulfillment, transportation, and consulting services. Revenue generated through contractual service agreements with enterprise clients, typically multi-year partnerships with fees based on volume, storage space, and service scope.
2. Contract Packaging Solutions: Custom packaging, kitting, assembly, and co-packing services for brands. Revenue generated through per-unit fees and project-based contracts.
3. Transportation and Last-Mile Delivery: Freight management, fleet management, white glove delivery, and last-mile delivery solutions. Revenue from transportation fees, delivery surcharges, and route optimization services.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Metro Supply Chain is a technology-enabled third-party logistics (3PL) provider that delivers warehousing, fulfillment, transportation, contract packaging, and supply chain consulting services to enterprise clients across Canada, the United States, and the United Kingdom. The company operates more than 175 sites covering 22.5 million square feet of warehousing space, handling 30 billion+ goods annually through integrated Warehouse Management, Transportation Management, and Distributed Order Management systems supported by warehouse automation and predictive analytics. Its service portfolio spans first-mile through last-mile delivery, including specialized offerings such as white glove delivery, ecommerce fulfillment (Ecomm in a Box), cross-border logistics, reverse logistics, and value-added services like kitting and co-packing.

Product overview

Metro Supply Chain operates as a third-party logistics (3PL) provider offering a comprehensive suite of integrated supply chain solutions. The portfolio includes core fulfillment services (warehousing, pick-pack-ship, omnichannel distribution), transportation solutions (freight management, last-mile delivery, fleet management), and specialized offerings such as Ecomm in a Box for ecommerce fulfillment, Technical Solutions for technology product deployment, and Contract Packaging Solutions. Technology platforms include Warehouse Management System (WMS), Transportation Management System (TMS), and Dynamic Operations Intelligence for real-time analytics. The company manages 22.5 million square feet of warehouse space across 190+ sites in 6 countries, handling over 30 billion goods annually with 9,000 team members, positioning it as one of Canada's largest privately-owned supply chain companies.

Differentiator

Problem solved

Functional benefit

Products and services

• Fulfillment Solutions End-to-end order fulfillment services including warehousing, pick-pack-ship operations, and omnichannel distribution capabilities for enterprise clients across North America and the UK.
• Warehousing Solutions 22.5 million square feet of warehouse space management with technology-enabled inventory control, optimized storage strategies, and Health Canada / GDP-compliant temperature-controlled facilities.
• Transportation Solutions Freight management, fleet operations, and multi-modal transportation including first-mile, mid-mile, and last-mile delivery across North America, supported by Transportation Management System route optimization and carrier rate comparison.
• Last-Mile Delivery Solutions 7 million last-mile deliveries annually in North America with real-time tracking, predictive delivery updates, and optimized routing for enterprise clients.
• Contract Packaging Solutions Custom packaging, kitting, assembly, and co-packing services with robotics and automation for brand enhancement and operational efficiency, including carton-on-demand solutions that reduced one client's carbon footprint by 25%.
• Technical Solutions End-to-end technical services including configuration, installation, white glove delivery, and field services for technology products such as POS systems and photocopiers.
• Kiosk Management Specialized management and logistics services for self-service kiosk deployment, installation, and maintenance for technology clients.
• B2B Wholesale Fulfillment Business-to-business order fulfillment with EDI capabilities, retailer compliance, routing guide adherence, and bulk shipping for wholesale distribution.
• Direct-to-Consumer Fulfillment D2C fulfillment operations with order management, inventory allocation, and direct shipping to consumers for retail and brand clients.
• Cross-Border Fulfillment International logistics with customs clearance, duty management, and multi-country distribution capabilities for clients expanding across North America and the UK.
• Reverse Logistics Returns management, product recovery, refurbishment, and sustainable recycling services for enterprise retail and technology clients.
• Value-Added Services Custom labeling, kitting, assembly, and product customization services for enhanced brand experience and retail compliance.
• Supply Chain Consulting Strategic advisory services for supply chain optimization, network design, and operational efficiency improvement delivered to enterprise clients.
• Time Critical Logistics Expedited shipping and time-sensitive delivery solutions for urgent shipments and critical supply needs for industrial and technology clients.
• White Glove Delivery Premium delivery service with installation, assembly, configuration, and user training for fragile or complex products such as technology hardware and equipment.
• Fleet Management Solutions Vehicle fleet optimization, routing, and management for efficient transportation operations supporting enterprise client deliveries.
• Freight Management Freight orchestration, carrier negotiation, load optimization, and multi-modal freight coordination for enterprise shippers.
• Ecomm in a Box Complete ecommerce fulfillment solution featuring distributed order management, real-time inventory tracking, and multi-carrier shipping integration with Shopify, Amazon, WooCommerce, eBay, UPS, FedEx, DHL, and USPS, plus predictive last-mile tracking.

Quantifiable outcome

• One customer reduced carbon footprint by 25% while significantly reducing waste through carton-on-demand solution
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability6 records

Feature6 records

Partnerships

Five partnerships are on record, tiered major, minor and core.

• BR WilliamsmajorStrategic or Co-development Partner · 23 April 2026Metro Supply Chain acquired warehouse assets in the southern United States from BR Williams, expanding its US footprint and operational capabilities.
• Ontario Honda DealersminorGTM or Marketing Partner · 9 April 2026Exclusive logistics sponsor for Ontario Honda Dealers Indy event at Markham, a motorsport event featuring Honda dealers.
• RootscoreStrategic or Co-development Partner · 20 January 202610-year strategic distribution partnership where Roots shifts distribution operations from company-run facility to Metro's Ontario site. Leverages Metro's technology-enabled, data-driven warehousing, fulfillment and automation capabilities to enhance Roots' omnichannel customer experience.
• Lance Stroll / Aston Martin Aramco Formula One TeammajorGTM or Marketing Partner · 17 February 2025Official marketing partnership with Lance Stroll, driver for Aston Martin Aramco Formula One Team. Metro branding appears on racing helmet for select races throughout 2025 F1 season. Partnership emphasizes shared values of precision, agility, and championship mindset.
• Mr. Fothergill's Seeds Ltd.majorStrategic or Co-development Partner · 24 January 2025Multi-year warehousing and fulfillment contract covering seeds, tools, and accessories operations for B2B and D2C channels in the UK. Metro's site near Newmarket features latest fulfillment automation technology.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• XPO Logistics: XPO is a major North American and European contract logistics provider focused on less-than-truckload, last-mile delivery, and warehousing — overlapping with Metro's transportation, last-mile, and fulfillment offerings for enterprise retail and industrial customers.
• NFI Industries: NFI is a privately-held North American 3PL offering dedicated transportation, warehousing, and integrated logistics with strong retail and consumer goods focus — a closely comparable peer given similar North American geographic focus, family-owned heritage, and enterprise retail customer base.
• Ryder System: Ryder's dedicated transportation solutions and supply chain solutions divisions provide contract logistics, warehousing, and fleet management services across North America — directly competing with Metro for enterprise retail and industrial customers seeking integrated 3PL offerings.
• GXO Logistics: GXO is the world's largest pure-play contract logistics provider, offering warehousing, distribution, and reverse logistics to enterprise customers across retail, technology, and industrial verticals — a directly comparable 3PL model with similar customer segments and technology-enabled operations.
• CEVA Logistics: CEVA Logistics, backed by CMA CGM, is a global 3PL provider offering contract logistics, freight management, and supply chain solutions across automotive, retail, healthcare, and technology — a directly comparable international 3PL peer with overlapping verticals and end-to-end services.

Broad incumbents

• DHL Supply Chain: DHL Supply Chain is the global contract logistics leader and a division of Deutsche Post DHL, offering warehousing, transportation management, and value-added services across all major geographies — a much larger incumbent with overlapping capabilities to Metro across retail, healthcare, and technology verticals.
• DSV: DSV is a major European-headquartered global transport and logistics company that has expanded aggressively via M&A, including the Schenker acquisition — competing with Metro on contract logistics, road freight, and supply chain solutions for multinational customers.
• Kuehne+Nagel: Kuehne+Nagel is a top-3 global freight forwarder and contract logistics provider with significant North American and European operations — a broader incumbent that competes with Metro on integrated supply chain solutions, particularly for cross-border and multinational customers.
• UPS Supply Chain Solutions: UPS Supply Chain Solutions provides warehousing, distribution, transportation management, and value-added logistics services as part of UPS's broader portfolio — a broad incumbent that competes with Metro on contract logistics and last-mile delivery for enterprise customers.
• FedEx Logistics: FedEx Logistics offers global 3PL services including warehousing, transportation, and supply chain management as part of FedEx's integrated portfolio — competing with Metro on end-to-end fulfillment, particularly for cross-border North American customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/metro-supply-chain-group

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Metro Supply Chain