The Arc of Lehigh & Northampton Co.

What The Arc of Lehigh & Northampton Co. does

The Arc of Lehigh and Northampton Counties is a 501(c)(3) nonprofit organization founded in 1967 in Bethlehem, Pennsylvania, providing advocacy, education, and direct support services to individuals with intellectual and developmental disabilities (IDD) and their families across Lehigh and Northampton Counties. It is an affiliated chapter of The Arc of the United States (600+ chapters, 140,000+ members) and The Arc of Pennsylvania, serving over 1,500 Pennsylvanians annually through a portfolio of coordinated programs. The organization's core service lines are the Advocacy Program (free resource coordination, one-to-one advocacy, and webinar training reaching 600+ registrants per year), the SPARC Program (a waiver-funded, state-licensed adult day support program offering community participation and facility-based services), and the Agency with Choice Program (self-directed personal care that lets individuals select their own support workers, enabled by a Zoho Creator-based Electronic Visit Verification system).

The business model is a hybrid of government reimbursement, philanthropic fundraising, and modest earned revenue. The majority of programmatic services (advocacy, SPARC, Agency with Choice) are funded through Pennsylvania Office of Developmental Programs (ODP) waivers administered by Lehigh and Northampton County MH/ID departments, with eligibility determined by county officials and Supports Coordination Organizations. Free advocacy services are provided at no cost to qualifying families, while supplemental revenue comes from individual donations, corporate sponsorships (e.g., Quaint Oak Bank, KDG, Air Products, Capital Blue Cross), annual fundraising events (42nd Annual Allen D. Deibler Golf Classic), membership dues, and a $99-per-person online educational product (The Arc@School Advocacy Curriculum). Customer-facing technology is primarily off-the-shelf: Microsoft Teams and Zoom for webinars, YouTube for archived content, DonorPerfect for event registrations, and Constant Contact for email outreach.

Distribution is regional and relationship-driven, with referrals flowing through county MH/ID departments, schools, and community organizations. Additional community-facing programs include Wings For All (airport rehearsal program with Lehigh Valley International Airport), Infusion of Inclusion 2.0 (elementary school inclusion curriculum supported by multi-corporate sponsorship), and an Ambassador Program for self-advocates.

Name

The Arc of Lehigh & Northampton Co.

Legal name

The Arc of Lehigh and Northampton Counties

Website

https://arcoflehighnorthampton.org

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The Arc of Lehigh and Northampton Counties is a 501(c)(3) nonprofit founded in 1967 that provides advocacy, education, and direct support services to over 1,500 individuals with intellectual and developmental disabilities and their families across Lehigh and Northampton Counties, Pennsylvania.

Ownership category

akta.pro rank

Product category

Disability Advocacy and Support Services

NAICS

Vocational Rehabilitation Services (624310), Educational Services (611), Child and Youth Services (62411)

SIC

Services-Social Services (8300), Services-Educational Services (8200), Services-Membership Organizations (8600)

akta.pro primary industry

Intellectual & Developmental Disabilities (IDD) Schools & Life Skills Programs (EDAKAAAD)

akta.pro secondary industries

Developmental Therapy / Early Childhood Special Instruction (EDACAFAG), Benefits Counseling & Financial Literacy for Transition-Age Youth (EDAKANAJ)

Keywords

• Disability advocacy services
• Special education support
• Adult day programs
• Self-directed care services
• Nonprofit community services

Headquarters

HQ city

Bethlehem

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Donations and Charitable Contributions: Individual and corporate donations from community members, families, and supporters who contribute financially to support The Arc's advocacy programs and services.
2. Fundraising Events: Annual fundraising events including the Allen D. Deibler Golf Classic generate revenue through event fees, corporate sponsorships, raffles, and dinner/prizes.
3. Membership Dues: Annual membership fees provide automatic membership to The Arc of Lehigh and Northampton Counties, The Arc of the United States, and The Arc of Pennsylvania, with various member benefits.
4. Corporate Sponsorships: Corporate sponsors such as Quaint Oak Bank sponsor specific programs like the Advocacy Webinar Series as part of community investment initiatives.
5. Educational Program Fees: The Arc@School Advocacy Curriculum is available for $99 per person, with promotional discounts available.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels9 records

Core offering

The Arc of Lehigh and Northampton Counties delivers free advocacy, education, and direct support services for individuals with intellectual and developmental disabilities (IDD) and their families in Lehigh and Northampton Counties, Pennsylvania. Core offerings include the Advocacy Program (resource coordination, one-to-one advocacy, and educational webinars), the SPARC adult day program, and the Agency with Choice self-directed personal care program. Services are funded primarily through donations, grants, sponsorships, and Pennsylvania ODP waiver funding, with a single paid curriculum product offered at $99.

Product overview

The Arc of Lehigh and Northampton Counties operates as a community-based nonprofit offering a coordinated portfolio of programs for individuals with intellectual and developmental disabilities (IDD). The core service is the Advocacy Program providing free resource coordination, one-to-one advocacy, and educational webinars. The SPARC Program delivers waiver-funded day services including community participation supports and therapeutic activities. The Agency with Choice Program enables self-directed personal care with support worker selection. Additional offerings include The Arc@School Advocacy Curriculum (online training), Infusion of Inclusion 2.0 (elementary school inclusion program), Wings For All (airport readiness program), and an EVV system for time tracking in self-directed services. The organization also operates a digital literacy training initiative in partnership with AT&T.

Differentiator

Problem solved

Functional benefit

Brands

• SPARC Program: A waiver-funded, state-licensed adult support program serving adults with IDD in Lehigh and Northampton Counties via both community and facility-based day services.
• Agency with Choice
• Infusion of Inclusion 2.0
• Arc@School Advocacy Curriculum

Products and services

• Advocacy Program Core service providing free resource coordination, one-to-one advocacy support, and webinar trainings for individuals with IDD and their families. Includes programs for early intervention, special education navigation, and adult system navigation.
• SPARC Program Waiver-funded, state-licensed adult support day program offering community-based and facility-based services including Community Participation Supports, daily living skills training, therapeutic services, and volunteer activities for adults with IDD.
• Agency with Choice Program Self-directed personal care service enabling individuals with IDD to select their own support workers. Includes services such as in-home support, companion services, respite, supported employment, and supports broker services.
• The Arc@School Advocacy Curriculum Online educational curriculum with eight modules covering special education navigation including IDEA, IEPs, Section 504, and advocacy skills. Available for $99 per person with promo code thearc1418 for $5 discount.
• Infusion of Inclusion 2.0 Elementary school-based educational program designed to inspire inclusion and acceptance behaviors in young children while raising awareness of people with disabilities. Includes partnership with Shane Burcaw of Laughing at my Nightmare.
• Wings For All Airport rehearsal program designed to give individuals with IDD or autism the opportunity to experience airport procedures to alleviate travel-related anxieties. Run in partnership with Lehigh Valley International Airport (ABE).

Quantifiable outcome

• Serves over 1,500 Pennsylvanians with IDD annually
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

15 partnerships are on record, tiered core and minor.

• Quaint Oak BankcoreGTM or Marketing Partner · 26 February 2026Quaint Oak Bank expanded its partnership with The Arc as part of the bank's 100th anniversary celebration, committing to sponsor The Arc's 2025-2026 Advocacy Webinar Series. The partnership supports the bank's 2026 impact priorities centered on community accessibility and inclusion.
• Pennsylvania Horticultural SocietyminorGTM or Marketing Partner · 26 February 2026Partnership provides access to the 2026 Pennsylvania Horticultural Society's Philadelphia Flower Show as part of Quaint Oak Bank's broader community impact priorities.
• Air ProductsminorGTM or Marketing PartnerCorporate sponsor of the Infusion of Inclusion 2.0 elementary school program for the 2022-2023 school year.
• Capital Blue CrossminorGTM or Marketing PartnerCorporate sponsor of the Infusion of Inclusion 2.0 elementary school program for the 2022-2023 school year.
• First EnergyminorGTM or Marketing PartnerCorporate sponsor of the Infusion of Inclusion 2.0 elementary school program for the 2022-2023 school year.
• Magellan HealthcareminorGTM or Marketing PartnerCorporate sponsor of the Infusion of Inclusion 2.0 elementary school program for the 2022-2023 school year.
• Shane Burcaw (Laughing at my Nightmare)coreStrategic or Co-development PartnerNationally renowned disability self-advocate, children's author, and founder of Laughing at my Nightmare partnered with The Arc for the Infusion of Inclusion 2.0 program to help inspire elementary school children to embrace diversity and inclusion.
• KDG (Kyle David Group)coreGTM or Marketing PartnerPresenting sponsor of the 42nd Annual Allen D. Deibler Golf Classic fundraiser on September 25th, 2026.
• Lehigh Valley International Airport (ABE)coreStrategic or Co-development PartnerHost of Wings For All 2026, an airport rehearsal program designed to give individuals with IDD or Autism the opportunity to experience air travel in a supportive environment to alleviate travel-related anxieties.
• The Arc of the United StatescoreStrategic or Co-development PartnerNational affiliation providing access to The Arc's network of 600+ chapters and 140,000+ members, national advocacy efforts, publications, conventions, and preferred vendor discounts.
• The Arc of PennsylvaniacoreStrategic or Co-development PartnerState-level affiliation providing advocacy coordination, In Touch Newsletter, PA Message Quarterly Newsletter, Action Alerts, and Policy Information Exchange publications.
• Pennsylvania Office of Developmental Programs (ODP)coreStrategic or Co-development PartnerState agency that provides policies and expectations over the Agency with Choice program and waiver-funded services. Determines eligibility and service definitions.
• Lehigh County Mental Health/Intellectual Disabilities DepartmentcoreStrategic or Co-development PartnerCounty department that determines eligibility for IDD services and administers waiver funding. Information & Referral Office: 610-782-3200.
• Northampton County Mental Health/Intellectual Disabilities DepartmentcoreStrategic or Co-development PartnerCounty department that determines eligibility for IDD services and administers waiver funding. Information & Referral Office: 610-829-4800.
• Various Lehigh Valley Businesses and OrganizationsminorStrategic or Co-development PartnerDozens of organizations and businesses throughout the Lehigh Valley partner with the SPARC program to provide community volunteerism opportunities for program participants.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• The Arc of the United States: National parent organization of the 600+ Arc chapter network. Comparable in mission and service taxonomy but operates at the national advocacy and federation level rather than direct local service delivery.

Direct peers

• The Arc of Philadelphia: Affiliated Arc chapter providing advocacy, education, and direct supports to individuals with IDD in the Philadelphia region. Direct peer in the same Arc network offering the same mix of advocacy, adult day, and self-directed services to a comparable population.
• The Arc of Pennsylvania: State-level Arc affiliate coordinating advocacy, policy, and member services across Pennsylvania chapters. Provides the state Action Alerts, newsletters, and policy infrastructure that the Lehigh/Northampton chapter participates in.
• Via of the Lehigh Valley: Lehigh Valley–based nonprofit providing supports, services, and advocacy for individuals with IDD and their families. Operates in overlapping geography with comparable adult day, employment, and case management programs.
• UCP of Central Pennsylvania: United Cerebral Palsy affiliate serving central PA with programs for individuals with cerebral palsy and other disabilities including IDD. Comparable in mission and reliance on Medicaid waiver funding for direct services.
• The Arc of Chester County: Affiliated Arc chapter in southeastern Pennsylvania delivering IDD advocacy, family support, and case management. Operates the same chapter-level service model within the same state waiver and county MH/ID funding ecosystem.

Regional players

• Good Shepherd Rehabilitation Network: Lehigh Valley–based rehabilitation provider with pediatric and adult disability programs. Board member affiliation provides direct organizational connection; overlapping patient populations and referral pipelines in the same geography.
• Inglis: Mid-Atlantic nonprofit providing housing, day programs, and supports for people with physical and developmental disabilities. Comparable waiver-funded residential and day service model, though broader geographic and disability scope.
• KenCrest: Pennsylvania-headquartered nonprofit providing residential, day, and community-based supports for individuals with intellectual disabilities and autism. Comparable IDD service portfolio but operates across a broader multi-state footprint.

Emerging players

• AHEDD (Achievement, Housing, Education, Employment, Development): Pennsylvania-based nonprofit delivering vocational rehabilitation, employment, and community inclusion services for people with disabilities. Comparable on the supported-employment and self-determination dimensions of the Agency with Choice program.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCZB2p-bee5v9ffarJ3Nf6eg
• Facebookfacebook.com/TheArcofLehighNorthampton
• LinkedInlinkedin.com/company/the-arc-of-lehigh-&-northampton-co-

Revenue estimate

Valuation estimate

Number of profiles

Profiles24 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Arc of Lehigh & Northampton Co.