What Systems & Services Limited does

Systems & Services Limited (SSL), incorporated in 1985 in Dhaka, Bangladesh, is a private telecommunications systems integrator providing end-to-end voice, data, and video network solutions to government agencies and telecom operators in Bangladesh. Operating from its headquarters in Dhaka Cantonment with additional sales offices in Lilburn, Georgia (USA) and Concord, Ontario (Canada), the company delivers projects spanning customer needs assessment, solution design, product outsourcing, software development, installation and commissioning, training, project management, and after-sales support. SSL's track record includes first-of-country deployments such as the inaugural Free Space Optics laser link for Grameenphone in 2017, project management for Bangladesh's 2nd submarine cable landing station (1,500 Gbps SMW-5 consortium capacity) at Kuakata, and prime-minister-attended inaugurations of the Bangladesh Coast Guard VSAT system in March 2024 and government video conferencing platform contract with Bangladesh Computer Council in late 2022.

SSL's technology portfolio is organized around telecommunications and network integration, with proprietary configurations including a VSAT Hub supporting hubless TDMA, mesh, star, and SCPC DAMA with software-defined switching; telecom transmission systems using xPON, LTE, Ethernet, PTN, OTN, and DWDM for broadband access to long-haul metro networks; SCADA spanning field devices to cloud servers; SPV-based telecom power systems with battery and diesel backup; and a video conferencing platform integrating TrueConf, Zoom, Webex, and Skype for Business via CDN and Active Directory. The company distributes international brands including Tejas Networks transmission and switching equipment, VIAVI network test and monitoring tools, UHP and C-COM VSAT products, and Sat-Lite and CPI antennas, complemented by a vertical-software catalog covering Retail, Hospitality, Health & Fitness, Supply Chain, Construction, Sales, HR, and OSS/BSS for telecom service providers.

The business model is enterprise-field-sales driven with three revenue streams: systems integration and professional services for project delivery, hardware and product sales through authorized brand representation, and software development with after-sales support for ongoing operations. Pricing is not publicly disclosed and is custom-quoted per project. The customer base is concentrated in Bangladesh sovereign and telecom-sector buyers including Bangladesh Coast Guard, Bangladesh Computer Council, Prime Minister's Office, BTCL, BTRC, and Grameenphone. The company is privately held with no disclosed institutional investors, no funding rounds, no M&A activity, no publicly identified management bios, and operates from Bangladesh with global brand-distribution and limited North American sales functions.

Name

Systems & Services Limited

Legal name

Systems & Services Limited

Website

https://www.ssl.com.bd

Company type

Private

Founded year

1985

Operating status

Operating

Short description

Systems & Services Limited, founded in 1985 in Bangladesh, is a telecom systems integrator delivering end-to-end voice, data, and video network solutions. It serves government agencies and telecom operators, represents international technology brands, and provides software development and after-sales support services.

Ownership category

akta.pro rank

Product category

Telecommunications Systems Integration

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Satellite Telecommunications (51741)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Systems Integration & Implementation Services (BPAEAAAB)

akta.pro secondary industries

IT Procurement & Sourcing Services (Hardware/Software) (BPAEAOAG), Helpdesk & End-User Support Services (BPAEABAB)

Keywords

• Telecommunications systems integration
• Network infrastructure solutions
• VSAT satellite communications
• Enterprise software development
• Telecom transmission equipment

Headquarters

HQ city

Dhaka

HQ country

Bangladesh

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Systems Integration & Network Solutions: End-to-end voice, data and video network solutions including design, product outsourcing, and commissioning. The company transforms from technical assistance to systems and network integration, providing comprehensive solutions to enterprise and government customers.
2. Product Sales & Outsourcing: Representing and distributing renowned international telecommunications product brands in Bangladesh market, including VSAT equipment, transmission systems, and networking hardware.
3. Software Development: Creating software solutions tailored to business needs including retail, services, hospitality, health & fitness, supply chain, construction, sales, and human resource software.
4. After-Sales Support & Maintenance: Trained technical support team providing ongoing maintenance and support services to keep customer networks operational.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Systems & Services Limited provides end-to-end telecommunications systems integration services in Bangladesh, delivering voice, data, and video network solutions to government agencies, defense forces, and telecom operators. The company assesses customer needs, designs solutions, outsources and distributes international telecom hardware brands, develops custom vertical software, and provides installation, commissioning, training, and after-sales support. It operates as a single-vendor integrator covering the full network lifecycle from design through ongoing maintenance.

Product overview

Systems & Services Limited offers a comprehensive portfolio of telecommunications and IT solutions organized into systems, software, and services. The core systems portfolio includes 11 distinct systems: VSAT Hub, Video Conference, Access Control, Public Address, CC Camera (CCTV), Telecom Power, Solar Power, SCADA, OSS BSS, MW Radio, and Telecom Transmission. The company also provides 8 vertical-specific software solutions (Retail, Services, Hospitality, Health & Fitness, Supply Chain, Construction, Sales, and Human Resource), 4 industry solutions (Enterprise, Hospitality, Defense, and Industrial), and 9 professional services (Software Development, Network Design, Site Survey, Radio Engineering, Product Outsourcing, Installation & Commissioning, Training, Project Management, and After Sales Support). The company distributes VSAT antennas and satellite communication equipment from brands like UHP Networks, C-COM, Sat-Lite, and CPI, along with network management software (TejNMS, VIAVI ONMSi) and industrial Ethernet switches (Tejas TJ1400P series). The portfolio is unified around providing end-to-end voice, data, and video network solutions to enterprise customers in Bangladesh.

Differentiator

Problem solved

Functional benefit

Products and services

• VSAT Hub System
• Video Conferencing System
• Telecom Transmission System
• SCADA System
• Telecom/Solar Power System
• OSS/BSS System
• Microwave (MW) Radio System
• Access Control System
• Public Address (PA) System
• CCTV (CC Camera) System
• Retail Software
• Hospitality Software
• Supply Chain Software
• Construction Software
• Human Resource Software
• Health & Fitness Software
• Sales Software
• Services Software
• Network Design and IT Infrastructure Services
• Installation and Commissioning Services
• After-Sales Support Services
• Project Management Services
• Software Development and IT-Enabled Services
• Site Survey and Radio Engineering Services
• VSAT Antenna Products
• TejNMS Network Management Software
• VIAVI ONMSi Optical Network Monitoring System
• FSO (Free Space Optics) Laser Link

Quantifiable outcome

• Successfully implemented first FSO (Free Space Optics) laser link in Bangladesh for Grameenphone
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core, major and minor.

• Bangladesh Coast Guard (BCG)coreStrategic or Co-development Partner · 23 October 2022SSL signed agreement with Bangladesh Coast Guard for VSAT Network procurement project linking BCG Marine ships with Regional Headquarters through Bangabandhu Satellite-1. Project enables communication beyond current VHF coverage in Bangladesh's coastal areas.
• Bangladesh Computer Council (BCC)coreStrategic or Co-development PartnerSSL signed agreement with Bangladesh Computer Council (BCC) for Supply & Commissioning of satellite Hub & Van with related accessories for strengthening government video conferencing platform. Project includes technology refreshment and capacity enhancement for Bangladesh Government video conferencing capabilities.
• Tejas NetworkscoreTechnology or IntegrationTejas Networks is a technology partner providing transmission equipment including TJ1400 series switches, DWDM systems, GPON solutions, and network management software (TejNMS). SSL distributes and integrates Tejas products in Bangladesh.
• VIAVI SolutionscoreTechnology or IntegrationVIAVI Solutions is a technology partner providing network testing and monitoring equipment including SmartOTDR handheld fiber testers, MTS 5800 network testers, and ONMSi Optical Network Monitoring Systems. SSL integrates VIAVI products in its network solutions.
• Bangladesh Telecommunications Company Ltd (BTCL)majorStrategic or Co-development PartnerSSL collaborated with BTCL on submarine cable landing station implementation and countrywide transmission network development. SSL handled complete project management and deployment for BTCL's infrastructure.
• Bangladesh Telecommunications Regulatory Commission (BTRC)minorOthersBTRC is Bangladesh's telecommunications regulatory body. Listed as useful link suggesting regulatory compliance and industry relationship.
• Telephone Shilpa Sangstha Limited (TSS)majorImplementation/ SI/ Consulting PartnerTSS is a state-owned telecom equipment manufacturer in Bangladesh. SSL collaborated with TSS on submarine cable inland transmission network setup and equipment assembly with technical assistance from Tejas Networks.
• Bangladesh Submarine Cable Company Limited (BSCCL)minorOthersBSCCL manages Bangladesh's submarine cable connections. Listed as useful industry link.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• TCS (Tata Consultancy Services): Global IT services and SI giant with telecom practice serving South Asian operators and governments. Competes for large-scale integration, OSS/BSS, and digital transformation work that overlaps with SSL's telecom services portfolio.
• Nokia (Bangladesh): Global telecom infrastructure provider with Bangladesh presence supplying optical, fixed networks, and integration services to operators. Competes for the same telecom operator and enterprise integration work as SSL.
• Cisco Systems: Global networking equipment leader with Bangladesh channel presence. SSL integrates Cisco-compatible enterprise networking; Cisco competes broadly for enterprise and government network infrastructure budgets.
• Huawei Technologies (Bangladesh): Global telecom equipment giant with substantial Bangladesh operations offering end-to-end telecom solutions including transmission, VSAT, and integration services. Competes with SSL on large government and operator tenders while offering broader portfolio and deeper R&D.
• Ericsson (Bangladesh): Global telecom vendor serving Grameenphone and other Bangladesh operators with mobile network infrastructure and integration services. Overlaps with SSL's telecom operator customer segment.
• ZTE Corporation (Bangladesh): Chinese telecom equipment vendor with active Bangladesh operations across transmission, wireless, and integration. Directly competes with SSL on government and operator integration tenders.

Direct peers

• VIAVI Solutions: Network test, monitoring, and assurance vendor (ONMSi, SmartOTDR, MTS 5800) that SSL integrates into Bangladesh deployments. Provides overlapping network monitoring and fiber testing capabilities to telecom operators globally.
• Fiber@Home: Bangladesh's leading local telecom systems integrator and transmission equipment manufacturer, providing fiber optic, GPON, and network infrastructure solutions. Directly competes with SSL for telecom operator and government integration contracts in Bangladesh.
• Tejas Networks: India-based telecom transmission equipment manufacturer (TJ1400 series, DWDM, GPON, TejNMS) that SSL distributes in Bangladesh. Operates as both a technology partner and competitor across South Asian telecom infrastructure markets.
• Sterlite Technologies: India-based telecom infrastructure and integration company offering optical fiber, network software, and system integration services. Comparable to SSL as a regional telecom SI serving South Asian operators and governments.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Systems & Services Limited