Simplified Outsource Services Group
- Company typePrivate
- Founded-
- HeadquartersSioux Falls, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
Simplified Outsource Services Group firmographics
Firmographics- Name
- Simplified Outsource Services Group
- Legal name
- Simplified Outsource Services LLC
- Website
- https://simplifiedoutsourceservices.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Simplified Outsource Services Group industry classification
Industry- Product category
- Healthcare Call Center Services
- NAICS
- Telemarketing Bureaus and Other Contact Centers (561422), Telephone Call Centers (56142)
- SIC
- Services-Help Supply Services (7363), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Nurse Triage & Clinical Call-Center Teletriage Platforms (HLALAJAC)
- akta.pro secondary industry
- Post-Acute, Transitional Care & Readmissions Virtual Programs (Payer-Sponsored) (HLALACAG)
Keywords
Where Simplified Outsource Services Group is headquartered
LocationHeadquarters
- HQ city
- Sioux Falls
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Simplified Outsource Services Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others
Revenue model
- Healthcare Call Center Services: B2B services providing inbound customer support, outbound outreach, and automated call solutions specifically designed for healthcare payers and providers. Services include member services, application enrollment, post-care assessments, health risk assessments, and compliance-related outreach.
- Consulting & Training Services: Professional consulting services for healthcare payers including member engagement strategies, Medicare/Medicaid compliance support, and contact center technology integration.
- Direct Mail and Automated Solutions: Additional service offerings including direct mail campaigns and electronic surveys for healthcare member engagement.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
Simplified Outsource Services Group product offering
Product offeringCore offering
Simplified Outsource Services Group provides customized inbound, outbound, and automated call center services designed specifically for the healthcare industry, serving payers and providers across Medicare, Medicaid, Dual Eligible, SNP, and Commercial populations. Services include member services, application enrollment, health risk assessments, post-care assessments, dual eligible retention, Medicaid redetermination, and compliance-driven outreach, delivered via compliant facilities, expert staffing, IVR, hosted call solutions, and voice broadcasting. Complementary consulting and training offerings include contact center technology integration and cloud technology solutions for healthcare clients.
Product overview
Simplified Outsource Services Group offers a unified healthcare-focused call center services platform with multiple integrated service modules. The core offering includes Inbound Call Center Solutions (member services, enrollment, event registration, premium payments), Outbound Call Center Solutions (education/verification, welcome calls, health risk assessments), and Engagement & Education Services (pre-natal education, ER re-admission reduction, post care assessments, retention programs). These are complemented by Automated Solutions (IVR, hosted calls, voice automation), Consulting Services (technology integration, cloud solutions), Provider Solutions, and Payer Solutions. The platform is specifically designed for healthcare payers and providers, serving Medicare, Medicaid, Dual, SNP, and Commercial populations with compliant facilities and expert staffing.
Differentiator
Problem solved
Functional benefit
Products and services
- Inbound Call Center Solutions
Quantifiable outcome
- Produced over $30M monthly for 1 client with Dual Strategy
- +2 more outcomes
Companies that use Simplified Outsource Services Group
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
Simplified Outsource Services Group technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Simplified Outsource Services Group partnerships and signals
Strategic signalScale indicators5 records
Recent moves5 records
Expansion highlights4 records
Simplified Outsource Services Group competitors and assessment
Company assessmentMarket position
Strengths4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Simplified Outsource Services Group social profiles
Digital presenceSimplified Outsource Services Group compliance and trust
Trust signalCompliance8 records
Simplified Outsource Services Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Simplified Outsource Services Group leadership team
Management profileNumber of profiles
Profiles1 record
Simplified Outsource Services Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Simplified Outsource Services Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Simplified Outsource Services Group
What does Simplified Outsource Services Group do?
Simplified Outsource Services Group provides customized inbound, outbound, and automated call center services designed specifically for the healthcare industry, serving payers and providers across Medicare, Medicaid, Dual Eligible, SNP, and Commercial populations. Services include member services, application enrollment, health risk assessments, post-care assessments, dual eligible retention, Medicaid redetermination, and compliance-driven outreach, delivered via compliant facilities, expert staffing, IVR, hosted call solutions, and voice broadcasting. Complementary consulting and training offerings include contact center technology integration and cloud technology solutions for healthcare clients.
Is Simplified Outsource Services Group a public or private company?
Simplified Outsource Services Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Simplified Outsource Services Group founded?
Simplified Outsource Services Group was founded in -1. It employs 11 to 50 people.
Where is Simplified Outsource Services Group based?
Simplified Outsource Services Group is headquartered in Sioux Falls, United States, in the North America region.
How does Simplified Outsource Services Group make money?
Three revenue lines are on record. Healthcare Call Center Services are the primary driver. The others are consulting & Training Services and direct Mail and Automated Solutions.
Does Simplified Outsource Services Group have an API?
No public API is recorded for Simplified Outsource Services Group.
What industry is Simplified Outsource Services Group in?
Simplified Outsource Services Group's product category is Healthcare Call Center Services. Its primary akta.pro industry code is HLALAJAC, Nurse Triage & Clinical Call-Center Teletriage Platforms, with a secondary code of HLALACAG, Post-Acute, Transitional Care & Readmissions Virtual Programs (Payer-Sponsored). Its NAICS code is 561422 and its SIC code is 7363.