What Municipal Operations & Consulting, Inc. does

Municipal Operations & Consulting, Inc. (MOC) is a privately held, Texas-based water and wastewater utility management firm founded in 2002 by Lonnie and Beth Wright. The company provides full-service operational, administrative, and consulting services to Municipal Utility Districts (MUDs), Water Control and Improvement Districts (WCIDs), improvement districts, and similar local government water utilities across Texas — currently more than 100 contracts in the Greater Houston, Austin, and San Antonio markets, delivered through five physical offices (Cypress HQ, Austin regional HQ, Katy, Spring, and a Sunbelt/Houston office). The offering spans the full MUD operating stack: meter reading, billing and revenue collection, drinking water and sanitary sewer system operations and maintenance, lift-station operations, regulatory compliance with TCEQ and federal requirements, inspection and USA DigAlert mark-out, storm sewer permitting, detention pond maintenance, and 24-hour emergency customer service. MOC serves roughly 400,000 end customers across 130,000+ connections and operates 67 wastewater treatment facilities, 110 water treatment facilities, and 278 lift stations (460 total facilities).

Operationally, the company runs a labor-intensive, field-services model. Its technology stack is functional rather than differentiated: third-party billing and online payment are handled through a Starnik portal, customer-facing water-usage monitoring via an EyeOnWater integration, and underground utility location via USA DigAlert. There is no disclosed proprietary platform, AI/ML capability, patent portfolio, or app. Customer-facing digital channels include a multilingual (13-language) website with help articles, district lookup, service requests, and online bill pay, plus phone and in-person support at each regional office.

The business model is managed services: revenue is generated through long-term, per-district contracts with publicly-disclosed pricing held back as commercial-in-confidence. Customer-side payment fees (3% credit card, $1.00 e-check) are published. Go-to-market is sales-led, driven by direct relationships with MUD/WCID boards and word-of-mouth referrals within the Texas water-utility community rather than institutional capital or acquisitions. The company has remained founder-controlled, with no disclosed PE/VC investors, no M&A activity, and no IPO plans identified in the source data.

Name

Municipal Operations & Consulting, Inc.

Legal name

Municipal Operations & Consulting, Inc.

Website

https://municipalops.com

Company type

Private

Founded year

2002

Operating status

Operating

Short description

Municipal Operations & Consulting (MOC) is a privately held Texas firm that provides full-service water and wastewater utility management — including operations, billing, regulatory compliance, and 24-hour customer service — to more than 100 municipal utility districts and similar local government entities across the Houston, Austin, and San Antonio markets.

Ownership category

akta.pro rank

Product category

Municipal Water and Wastewater Utility Management Services

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132), Sewage Treatment Facilities (221320)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industries

Industrial Wastewater & Effluent Treatment Services (BPALAHAD), Regulatory Compliance Monitoring & Reporting (SDWA/CWA/NPDES, permits, audits) (EUANAJAA), Water & Wastewater Compliance (NPDES/Stormwater, Pretreatment, Drinking Water/SDWA) (EUAHABAB)

Keywords

• Water utility management
• Wastewater operations
• Municipal water services
• Utility district management
• Water infrastructure consulting

Headquarters

HQ city

Cypress

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Water Utility Management and Operations Contracts: Full-service water and wastewater utility management under contract with municipal utility districts. Services include reading water meters, billing and collection of water and sewer revenue, operation and maintenance of water/wastewater treatment facilities, lift stations, and related infrastructure. Revenue is generated through long-term contracts with municipal districts.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Municipal Operations & Consulting, Inc. (MOC) provides full-service water and wastewater utility management for municipal utility districts (MUDs) and water control/improvement districts in Texas. Under long-term contracts, the company operates and maintains water treatment plants, wastewater treatment plants, and lift stations; reads meters; handles billing and revenue collection; ensures regulatory compliance with local, state, and federal agencies; delivers 24-hour emergency customer service; and provides consulting, inspection, and storm sewer permitting services.

Product overview

Municipal Operations & Consulting, Inc. (MOC) is a water and wastewater utility management company serving Texas municipalities. The company offers a portfolio of interconnected operational services rather than a single software product. Core offerings include water and sewer utility management (meter reading, billing, revenue collection), drinking water and sanitary sewer system management (operations, maintenance, repair), utility system consulting (short- and long-term planning), 24-hour customer service, regulatory compliance assistance, inspection services, storm sewer permit management, and detention pond management. Services are delivered through multiple regional offices across Texas (Houston, Austin, San Antonio areas) and serve over 100 municipal utility districts.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Utility Management
• Drinking Water System Management
• Sanitary Sewer System Management
• Utility System Consulting
• 24-Hour Customer Service
• Regulatory Compliance
• Inspection Services
• Storm Sewer Permit Management

Quantifiable outcome

• Serves 400,000+ customers across 130,000+ connections
• +1 more outcomes

Named customers12 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Scale indicators10 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• American Water Works Company: American Water is the largest publicly traded U.S. water and wastewater utility, serving regulated and military/municipal customers. Its contracted services business overlaps with MOC's outsourced district management offering, though it operates at far greater scale.
• Veolia North America: Veolia is a global environmental services and water utility operator with significant U.S. municipal operations, including in Texas, offering a broader portfolio (operations, engineering, design-build) that overlaps with MOC's core outsourcing services.
• Essential Utilities: Essential Utilities operates regulated water and wastewater utilities across multiple states, with a growing contracted services arm that competes for municipal operations work similar to MOC's Texas district management contracts.

Direct peers

• Severn Trent Services: Severn Trent operates and maintains water and wastewater treatment systems for municipal clients across the U.S., directly competing with MOC for outsourced utility operations contracts on a like-for-like service basis.
• Inframark: Inframark is the largest direct competitor to MOC in the Texas MUD/WCID operations market, providing outsourced water, wastewater, and utility district management with a comparable bundled service model and similarly heavy Texas concentration.

Others

• Mueller Water Products: Mueller Water Products manufactures smart metering, valves, and water infrastructure equipment used by Texas MUDs; it sits upstream of MOC as a technology and hardware supplier to the same customer base.
• AECOM: AECOM's water business delivers consulting, design, and program management for municipal water utilities, making it a competitor for the same district-level consulting and capital project work that MOC layers onto its operations contracts.
• Tetra Tech: Tetra Tech provides water and environmental consulting, including for municipal utilities; it overlaps with MOC's utility system consulting and regulatory compliance services at the higher end of the project scale.
• Core & Main: Core & Main is a leading distributor of water, wastewater, and storm drainage infrastructure products that supplies the same Texas districts MOC operates, making it an ecosystem enabler rather than a direct competitor.
• Jacobs Solutions: Jacobs is a large engineering and operations services firm with a water/wastewater practice that competes for adjacent consulting, compliance, and program-management work that MOC also provides to its Texas districts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/municipal-operations-and-consulting-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Municipal Operations & Consulting, Inc.