Spitex Zürichsee
Spitex Zürichsee is a publicly commissioned Swiss nonprofit association providing ambulatory nursing, psychiatric care, household services, and companionship support to residents of five municipalities on the right shore of Lake Zurich under a statutory municipal mandate.
- Company typePrivate
- Founded-
- HeadquartersMeilen, Switzerland
- Headcount—
- GTM typeB2C
- OfferingServices
What Spitex Zürichsee does
Spitex Zürichsee is a publicly commissioned nonprofit home healthcare association (Verein) headquartered in Meilen, Canton of Zurich, Switzerland. Formed in 2015 through the merger of Spitex MeilenUetikon and Spitex Männendorf, it subsequently absorbed Spitex Herrliberg (2016) and Spitex Erlenbach (2024) and today operates under a statutory Leistungsauftrag from five municipalities — Erlenbach, Herrliberg, Meilen, Uetikon am See, and Männendorf — covering ambulatory nursing, psychiatric nursing, household services, night care (Nachtspitex), and companionship support (Spitex++) for residents of all ages. The organization delivered 53,897 KLV nursing hours and 18,494 household hours in 2025 with a workforce of over 150 employees.
Its technology stack centers on RAI-HC (Resident Assessment Instrument Home-Care) for standardized needs assessment and the OXOA digital customer platform, which provides transparent oversight of assignments, absences, and invoices. Client onboarding flows through three primary channels: GP and hospital referrals, direct registration via the opanspitex.ch online portal, and self- or family-initiated contact. New client intake requires a medically prescribed Spitex order for insurance-covered services.
The revenue model is a hybrid of regulated reimbursement streams and member contributions. Health insurance (Krankenversicherung) covers KLV nursing services net of deductible and 10% co-payment and covers household services only under supplementary insurance. Municipal subsidies under Leistungsvereinbarungen with the five Trägergemeinden subsidize both nursing and household services, with patients contributing a fixed CHF 7.65 per day. Approximately 2,000 association members pay CHF 30 (individual) or CHF 100 (corporate) annually. Non-insured care, companionship, and relief services (Spitex++ and Zusatzleistungen) are billed directly to clients and became subject to 8.1% VAT from January 2026. As a publicly mandated nonprofit with mandatory supply obligation, Spitex Zürichsee must accept all commissioned assignments within its territory regardless of profitability.
Spitex Zürichsee firmographics
Firmographics- Name
- Spitex Zürichsee
- Legal name
- Verein Spitex Zürichsee
- Website
- https://www.spitex-zuerichsee.ch
- Company type
- Private
- Operating status
- Operating
- Short description
- Spitex Zürichsee is a publicly commissioned Swiss nonprofit association providing ambulatory nursing, psychiatric care, household services, and companionship support to residents of five municipalities on the right shore of Lake Zurich under a statutory municipal mandate.
- Ownership category
- akta.pro rank
Spitex Zürichsee industry classification
Industry- Product category
- Home Healthcare Services
- NAICS
- Ambulatory Health Care Services (621)
- SIC
- Services-Home Health Care Services (8082)
- akta.pro primary industry
- Wound, Ostomy & Continence Care (WOC) at Home (HSABACAE)
- akta.pro secondary industries
- Respite Hospice Care (Short-Term Relief) (HSABAFAD), Respite In-Home Care (Short-Term Relief) (HLADAGAH), Overnight Respite Care (HSABAGAB)
Keywords
Where Spitex Zürichsee is headquartered
LocationHeadquarters
- HQ city
- Meilen
- HQ country
- Switzerland
- HQ region
- Europe
Offices1 record
Markets served
Spitex Zürichsee business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Krankenversicherung (Health Insurance): Nursing care Leistungen (KLV Leistungen) are covered by health insurance, minus the deductible and 10% co-payment. Hauswirtschaftsleistungen (household services) are reimbursed by health insurance only with appropriate supplementary insurance. Additional or service Leistungen (Zusatzleistungen) are paid by clients themselves.
- Gemeindesubventionen (Municipal Subsidies): Both nursing and household services are subsidized by the municipalities (Gemeinden) under the Leistungsvereinbarungen (service agreements) with Erlenbach, Herrliberg, Meilen, Uetikon am See, and Männedorf. Patients pay a patient contribution of CHF 7.65 per day.
- Mitgliederbeiträge (Member Fees): Annual membership fees: CHF 30 per year for individuals, CHF 100 per year for corporate members (juristische Personen). The association currently has approximately 2,000 members.
- Spitex++ and Zusatzleistungen (Non-Insured Services): Non-insured care and support services (Spitex++, additional services) are charged directly to clients. As of January 1, 2026, care and relief (non-insurance-mandated) services are newly subject to VAT (MwSt. 8.1%).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Nursing Leistungen (KLV) - covered by basic health insurance |
| Unit Pricing | Pay-as-you-go | Hauswirtschaftsleistungen - household services |
| Subscription | Annual | Vereinsmitgliedschaft - Association membership |
| Unit Pricing | Pay-as-you-go | Patientenbeteiligung - Patient contribution |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Spitex Zürichsee product offering
Product offeringCore offering
Spitex Zürichsee is a publicly commissioned nonprofit home care organization that delivers ambulatory nursing, psychiatric nursing, household services, and companionship support to residents of five municipalities on the right shore of Lake Zurich. Services enable people with illness, accident, disability, age-related conditions, or maternity-related needs to continue living at home, while also providing relief and employment programs for family caregivers.
Product overview
Spitex Zürichsee is a non-profit home healthcare organization providing integrated ambulatory care, psychiatric nursing, household services, and companionship support across five municipalities. The core offerings include Pflege (nursing care), Psychiatrische Pflege (psychiatric care), Spitex++ (companionship and care services), Hauswirtschaft (household assistance), and Nachtspitex (night care). Support services include Pflegende Angehörige (employment for caring relatives), Zusatzdienste (mediated additional services), and physician collaboration. The organization uses RAI-HC for needs assessment and offers a digital customer platform (OXOA) for billing transparency.
Differentiator
Problem solved
Functional benefit
Products and services
- Pflege (Nursing Care)
Quantifiable outcome
- 53,897 hours of nursing care delivered in 2025 (KLV Leistungen including AÜP)
- +2 more outcomes
Companies that use Spitex Zürichsee
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles2 records
Spitex Zürichsee technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Spitex Zürichsee partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and minor.
- Erlenbach, Herrliberg, Meilen, Uetikon am See, and Männedorf (Trägergemeinden / Partner Municipalities)coreSpitex Zürichsee has Leistungsvereinbarungen (service agreements) with five municipalities: Erlenbach, Herrliberg, Meilen, Uetikon am See, and Männedorf. These municipalities hold the public mandate and fund Spitex services under the Swiss healthcare system. Spitex Zürichsee is obligated to accept all commissioned assignments from these municipalities.
- Spitex Verband SchweizcoreMembership organization. Spitex Zürichsee is a member of Spitex Verband Schweiz, the national Swiss Spitex association.
- Spitex Verband Kanton ZürichcoreMembership organization. Spitex Zürichsee is a member of Spitex Verband Kanton Zürich, the cantonal Swiss Spitex association.
- Spitex PfannenstielcoreJoint operation of Nachtspitex (night Spitex) service in the region 'rechter Zürichsee & Pfannenstiel'. For the five municipalities of Spitex Zürichsee, case management remains with Spitex Zürichsee, while nighttime operations are executed by Spitex Pfannenstiel in close cooperation.
- PalliavivacorePartnership for palliative care situations. Spitex Zürichsee works together with Palliaviva for palliative care and end-of-life accompaniment, ensuring specialized expertise in the most sensitive care situations.
- Pro SenectuteminorPartnership with Pro Senectute Kanton Zürich for elderly care services and support for senior citizens in the region.
- Spital MännedorfminorPartnership with Spital Männedorf for care coordination and transition from hospital to home care.
- Kispex (Kinder-Spitex Zürich)minorPartnership with Kispex for children's Spitex services in the Zürich region, ensuring pediatric home care is available when needed.
- PZM - Clienia Psychiatriezentrum MännedorfminorPartnership with PZM Clienia Psychiatriezentrum Männedorf for psychiatric care coordination in the region.
- Psychiatrisches Netzwerk der öffentlichen Spitex (Zürcher Oberland)coreSpitex Zürichsee is part of the Psychiatrisches Netzwerk der öffentlichen Spitex in the Zürcher Oberland. Together with other public Spitex organizations, it strengthens ambulatory psychiatric care in the region and facilitates interdisciplinary cooperation with doctors, clinics, authorities, therapists, and the client's environment.
- Entlastungsdienst Schweiz Kanton ZürichminorReferral and coordination partnership for relief/respite services for family caregivers (Entlastungsdienst) in the canton of Zurich.
- HGM Handwerks- und Gewerbeverein MeilenminorSpitex Zürichsee is a member of HGM Handwerks- und Gewerbeverein Meilen. At the Meilen newcomer event (Neuzuzügeranlass), Spitex Zürichsee distributes informational materials in HGM bags for newly arrived residents.
- Elly Schnorf-Schmid StiftungminorPartnership with the Elly Schnorf-Schmid Foundation to support clients with limited financial means who use Spitex++ services, providing financial assistance for non-insurance-covered care and companionship services.
- StradivariFESTminorPartnership with StradivariFEST for cultural events. Spitex Zürichsee enables its Spitex++ clients to attend StradivariFEST concerts at discounted rates (CHF 30 instead of CHF 55), demonstrating how Spitex++ enables social participation beyond medical care.
Scale indicators5 records
Recent moves3 records
Expansion highlights5 records
Spitex Zürichsee competitors and assessment
Company assessmentDirect peers
- Spitex Pfannenstiel: Adjacent Swiss public Spitex organization already operating jointly with Spitex Zürichsee on Nachtspitex (night services). Directly comparable nonprofit home-care provider in Canton Zurich with the same statutory mandate model and service portfolio.
- Spitex Stadt Zürich: Municipal Spitex organization serving the City of Zurich. Operates under the same Swiss public-mandate nonprofit framework with comparable nursing, psychiatric, and household service offerings.
- Spitex Bern: Nonprofit public Spitex organization in Canton Bern offering comparable ambulatory nursing, psychiatric, and household services under cantonal mandate. Mirror-image nonprofit home-care operator in a different Swiss canton.
- Spitex Luzern: Public Spitex organization in Canton Luzern with similar service portfolio and nonprofit mandate structure. Comparable in scale and service mix to Spitex Zürichsee.
- Spitex St. Gallen: Cantonal nonprofit Spitex in Eastern Switzerland offering the same publicly mandated home nursing, household, and psychiatric care services. Comparable structure and regulatory environment.
Broad incumbents
- Senevita AG: One of Switzerland's largest private senior care and residence operators, offering both residential and ambulatory services. While primarily residential, it overlaps with Spitex Zürichsee in home-support offerings and serves similar elderly demographics.
- Tertianum Gruppe: Leading Swiss private senior living and care group with nationwide footprint. Provides residential and ambulatory care services overlapping with public Spitex offerings in affluent Swiss regions.
Emerging players
- Home Instead Schweiz: Private franchise home-care provider in Switzerland focused on companionship, dementia care, and household services. Competes with Spitex Zürichsee's Spitex++ non-mandated service line for the same affluent suburban clientele.
Others
- Spitex Verband Schweiz: National industry association of which Spitex Zürichsee is a member. Sets quality standards, represents Spitex interests nationally, and is the umbrella organization for the entire Swiss home-care sector.
Market position
Weaknesses5 records
Competitive moat4 records
Key risks2 records
Key highlights7 records
Customer concentration
Spitex Zürichsee social profiles
Digital presenceSpitex Zürichsee financial estimates
Financial estimateRevenue estimate
Valuation estimate
Spitex Zürichsee leadership team
Management profileNumber of profiles
Profiles9 records
Spitex Zürichsee funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Spitex Zürichsee M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Spitex Zürichsee
What does Spitex Zürichsee do?
Spitex Zürichsee is a publicly commissioned nonprofit home care organization that delivers ambulatory nursing, psychiatric nursing, household services, and companionship support to residents of five municipalities on the right shore of Lake Zurich. Services enable people with illness, accident, disability, age-related conditions, or maternity-related needs to continue living at home, while also providing relief and employment programs for family caregivers.
Is Spitex Zürichsee a public or private company?
Spitex Zürichsee is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Spitex Zürichsee founded?
Spitex Zürichsee was founded in -1.
Where is Spitex Zürichsee based?
Spitex Zürichsee is headquartered in Meilen, Switzerland, in the Europe region.
How does Spitex Zürichsee make money?
Four revenue lines are on record. Krankenversicherung (Health Insurance) is the primary driver. The others are gemeindesubventionen (Municipal Subsidies), mitgliederbeiträge (Member Fees) and spitex++ and Zusatzleistungen (Non-Insured Services).
Who are Spitex Zürichsee's main competitors?
Direct peers on record are Spitex Pfannenstiel, Spitex Stadt Zürich, Spitex Bern, Spitex Luzern and Spitex St. Gallen. Broad incumbents are Senevita AG and Tertianum Gruppe. Home Instead Schweiz is listed as an emerging player. Spitex Verband Schweiz is listed as an others.
Does Spitex Zürichsee have an API?
No public API is recorded for Spitex Zürichsee.
What industry is Spitex Zürichsee in?
Spitex Zürichsee's product category is Home Healthcare Services. Its primary akta.pro industry code is HSABACAE, Wound, Ostomy & Continence Care (WOC) at Home, with a secondary code of HSABAFAD, Respite Hospice Care (Short-Term Relief). Its NAICS code is 621 and its SIC code is 8082.