Tampa Hillsborough Homeless Initiative, Inc. (THHI)

What Tampa Hillsborough Homeless Initiative, Inc. (THHI) does

Tampa Hillsborough Homeless Initiative, Inc. (THHI) is a 501(c)(3) nonprofit organization founded in 1986 (originally as the Homeless Coalition of Hillsborough County) and restructured under its current name in November 2014. It is the HUD- and State of Florida-designated Continuum of Care (CoC) lead agency for Hillsborough County (FL-501), responsible for coordinating the local homeless response system, administering CoC competition funding, and convening 17+ active member agencies through 9 standing committees.

THHI's core technical asset is UNITY (Homeless Management Information System), a shared, secure data platform built on BitFocus/Clarity Human Services that is used by partner agencies across the CoC to record client-level data, conduct coordinated entry assessments, and report HUD System Performance Measures across six metrics (length of time homeless, returns to homelessness, income growth, exits to permanent housing, etc.). The UNITY platform was redesigned in 2024 with new case-load customization and a streamlined coordinated entry flow. Layered on top of UNITY are specialized programs: the Youth Homelessness Demonstration Program (YHDP) for ages 16-24, the CoC Builds permanent supportive housing initiative, the ShelterApp resource-navigation platform, the Customer Portal for end users, the Youth Action Board, and the annual Point-in-Time Count.

THHI does not charge for its coordination services. Its revenue model is grant-administration: it receives funding primarily from HUD (federal CoC Program, YHDP, CoC Builds), Florida Department of Children and Families (state), Hillsborough County and the City of Tampa (local), with supplementary corporate donations (e.g., USAA) and community fundraising through the .1% Challenge. THHI passes the majority of these funds through to sub-recipient agencies via a Universal RFP process, while retaining an in-house staff of contract managers, HMIS managers, data systems staff, and program managers. Cumulative contracted outcomes include a 6% reduction in total homelessness, 42% reduction in veteran homelessness, and 19% reduction in chronic homelessness since 2014, alongside the replication of its Operation: REVEILLE veteran housing model in seven states.

Name

Tampa Hillsborough Homeless Initiative, Inc. (THHI)

Legal name

Tampa Hillsborough Homeless Initiative, Inc.

Website

https://thhi.org

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

Tampa Hillsborough Homeless Initiative is a 501(c)(3) nonprofit designated by HUD and the State of Florida as the Continuum of Care lead agency for Hillsborough County. It coordinates homeless services across 17+ partner agencies, administers federal, state, and local funding, and operates the UNITY Homeless Management Information System.

Ownership category

akta.pro rank

Product category

Homeless Services Coordination

NAICS

Community Housing Services (62422), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Veterans' Affairs (923140)

SIC

Services-Social Services (8300)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industry

Rural, Tribal & Special-Population Housing Programs (FSALAKAL)

Keywords

• Homeless services coordination
• Continuum of care administration
• Homeless management information system
• Housing program coordination
• Community homelessness response

Headquarters

HQ city

Tampa

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Federal Government Funding: Primary funding from U.S. Department of Housing and Urban Development (HUD) Continuum of Care Program grants. The organization administers federal funding through contracts with social service agencies.
2. State Government Funding: Funding from Florida Department of Children and Families (DCF) for homelessness prevention and intervention programs.
3. Local Government Funding: Funding from Hillsborough County and City of Tampa for local homeless services and programs.
4. CoC Competition Funding: Estimated $17,857,381.88 in anticipated funding opportunities through HUD, State of Florida (DCF), Hillsborough County, City of Tampa, and other funding sources for new and renewal projects.
5. CoC Builds Funding: Maximum award of $7.5M through HUD's CoC Builds NOFO for permanent supportive housing through new construction, acquisition, or rehabilitation.
6. Youth Homelessness Demonstration Program (YHDP): 2-year award of $4,644,758 from HUD for youth homelessness response system development.
7. Community Donations: The organization receives donations through NFL Give platform for community fundraising initiatives like the .1% Challenge.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

THHI serves as the HUD- and State of Florida-designated Continuum of Care (CoC) lead agency for Hillsborough County, coordinating homeless services and housing programs across a network of 17+ partner agencies. The organization administers federal (HUD), state (Florida DCF), and local government funding, operates the UNITY Homeless Management Information System (HMIS), and delivers programs including the Youth Homelessness Demonstration Program, CoC Builds permanent supportive housing, and the Annual Point-In-Time Count.

Product overview

Tampa Hillsborough Homeless Initiative (THHI) serves as the Continuum of Care (CoC) lead agency for Hillsborough County, coordinating a comprehensive system of housing and services to make homelessness rare, brief, and non-recurring. The organization's portfolio is built around its core UNITY Homeless Management Information System (HMIS), a shared data platform used by partner agencies to track clients through the homeless services system. Supporting this core system are specialized programs including the Youth Homelessness Demonstration Program (YHDP) addressing youth ages 16-24, the CoC Builds permanent supportive housing initiative, and the 560 In 560 Strategic Plan. THHI also operates complementary platforms including a customer portal for resource access, the ShelterApp for service navigation, and manages the annual Point-In-Time homeless count. The organization facilitates funding distribution through its Universal RFP process and maintains governance through multiple committees. Together, these products form an integrated homeless crisis response system coordinating prevention, intervention, housing placement, and performance measurement across federal, state, and local partners.

Differentiator

Problem solved

Functional benefit

Products and services

• UNITY (Homeless Management Information System) The Homeless Management Information System (HMIS) for the Tampa/Hillsborough County Continuum of Care. UNITY is a shared, secure data system used by community partner agencies to collect information about individuals and families experiencing homelessness, featuring client management, coordinated entry, and program enrollment capabilities.
• Youth Homelessness Demonstration Program (YHDP) A HUD-funded program addressing youth homelessness for unaccompanied and parenting youth ages 16-24, providing rapid rehousing, transitional housing, and permanent housing solutions coordinated through the Youth Action Board and community partners.
• CoC Builds Permanent Supportive Housing Program HUD CoC Builds NOFO funding opportunity targeting efforts to add new units of permanent supportive housing through new construction, acquisition, or rehabilitation, with maximum award of $7.5M for FL-501.
• Homeless Resources and Customer Portal Online portal providing access to homeless assistance resources including designated access points, resource guides, meal site information, and ShelterApp integration for individuals and families experiencing homelessness.
• Annual Homeless Point-In-Time Count Annual HUD-mandated homeless count coordinated by THHI in partnership with CoC members, law enforcement, social service providers, and community volunteers, providing a demographic snapshot of the homeless population for planning purposes.
• UNITY Training Program Training program for UNITY (HMIS) users including live Eventbrite-based sessions and online training via the BitFocus/Clarity learning platform, with Zendesk-based help desk support.

Quantifiable outcome

• 6% reduction in total homelessness since 2014
• +4 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and supporting.

• St. Vincent de Paul CAREScoreStrategic or Co-development PartnerKey partner organization providing homeless assistance services within the CoC network. Listed as local funding partner and active CoC member.
• Shelter App, Inc.supportingTechnology or IntegrationAll-volunteer nonprofit organization providing mobile and web app platform to help homeless and low-income families connect to services and resources.
• Metropolitan MinistriescoreStrategic or Co-development PartnerActive CoC member and partner in meal site program, providing hot meals to homeless and at-risk individuals and families through a network of faith groups and civic organizations.
• Crisis Center of Tampa Bay (211)coreStrategic or Co-development PartnerPartner providing 211 crisis line services for individuals experiencing housing instability or homelessness.
• Common Ground Youth Hub (Empath Health)coreStrategic or Co-development PartnerDedicated access point for youth ages 16-24 experiencing homelessness, providing housing instability resources and support services.

Scale indicators13 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Multnomah County Joint Office of Homeless Services: Joint office coordinating homeless services and HUD CoC funding for Multnomah County/Portland (OR-501), with HMIS, coordinated entry, and a network of contracted service providers — functionally equivalent to THHI's CoC lead agency structure.
• Heading Home (Boston): Convener and lead planning entity for the Boston Continuum of Care (MA-500), coordinating HUD-funded homeless services, advocacy, and partner agencies in the Greater Boston region — functionally comparable to THHI's CoC lead role.
• Coalition for the Homeless of Central Florida: Continuum of Care lead agency for Orange, Osceola, and Seminole counties (FL-503), coordinating HUD-funded homeless services, PIT counts, and a partner agency network in Central Florida — directly comparable to THHI's FL-501 coordination role.
• Miami-Dade County Homeless Trust: Designated CoC lead agency for Miami-Dade County (FL-505) in Florida, administering HUD CoC funding and coordinating a comparable network of homeless service providers, HMIS, and coordinated entry — the closest in-state functional analog to THHI.
• Atlanta-Fulton County Continuum of Care (Partners for HOME): CoC lead collaborative for the Atlanta-Fulton region (GA-500), coordinating HUD CoC funding, coordinated entry, and partner agencies — directly comparable to THHI's role in Hillsborough County.
• Houston Coalition for the Homeless (The Way Home): Continuum of Care lead agency for the Houston/Harris County region (TX-700), coordinating federal homeless funding, HMIS, and a community-wide system of care — directly comparable to THHI's role as a CoC lead convener and grant administrator.

Others

• BitFocus (Clarity Human Services): Vendor of the Clarity Human Services HMIS platform that THHI's UNITY system is built on; comparable as an enabling technology provider to other CoCs and as an ecosystem participant in the national homeless services data infrastructure.

Broad incumbents

• Los Angeles Homeless Services Authority (LAHSA): CoC lead agency for the Los Angeles region (LA-504), administering the largest HUD CoC allocation in the country and coordinating HMIS, coordinated entry, and a partner network — analogous function to THHI but at materially greater scale.
• San Francisco Department of Homelessness and Supportive Housing: Municipal-level agency administering HUD CoC funding, HMIS (ONE System), and coordinated entry for San Francisco — analogous function to THHI but with greater scale and a direct city government affiliation.
• Heartland Alliance (Chicago CoC Lead): Lead agency for the Chicago Continuum of Care (IL-500), coordinating HUD homeless funding, HMIS, and a large network of partner agencies — directly comparable to THHI at a significantly larger scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/THHIorg
• LinkedInlinkedin.com/company/thhi
• Instagraminstagram.com/thhiorg

Revenue estimate

Valuation estimate

Number of profiles

Profiles26 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Tampa Hillsborough Homeless Initiative, Inc. (THHI)