Sudbury Water District

Name

Sudbury Water District

Legal name

Sudbury Water District

Website

https://sudburywater.com

Company type

Private

Founded year

1934

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Municipal Water Utility

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310)

SIC

Water Supply (4941)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industry

Public Health & Consumer Confidence Reporting (CCR, boil-water advisories, notifications) (EUANAJAL)

Keywords

• Municipal water service
• Drinking water treatment
• Water distribution utility
• Water quality monitoring
• PFAS water treatment

Headquarters

HQ city

Sudbury

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Supply Chain

Distribution channels2 records

Marketing channels6 records

Core offering

Sudbury Water District provides public drinking water service, water treatment, and distribution infrastructure to residential, commercial, industrial, and institutional customers within the Town of Sudbury, Massachusetts. The district operates two water treatment plants (Raymond Road and East Street) with PFAS removal capabilities, performs water quality monitoring and reporting, manages a lead service line inventory under EPA LCRR requirements, conducts semi-annual water main flushing, and bills customers through an online Customer Web Portal. It is an independent municipal entity established in 1934 by an Act of the Massachusetts Legislature.

Product overview

Sudbury Water District provides municipal water distribution and related services to the Town of Sudbury, Massachusetts. The District operates as an independent municipal entity established in 1934. Its core product portfolio centers on water supply and distribution, with the Customer Web Portal serving as the primary digital interface for account management. Key service offerings include PFAS removal treatment (with facilities at Raymond Road and East Street Water Treatment Plants), water quality monitoring, lead service line inventory compliance under LCRR, water main flushing programs, and emergency repair services. The District also provides backflow prevention services, meter replacement, and GIS mapping through its integrated digital and operational infrastructure.

Differentiator

Problem solved

Functional benefit

Products and services

• Customer Web Portal Online self-service platform enabling customers to view account balance, register for autopay, view statements and account history, make one-time credit card payments, sign up for text notifications, and switch to paperless billing.
• PFAS Removal Treatment Water treatment services using PFAS (per- and polyfluoroalkyl substances) removal technology at the Raymond Road and East Street Water Treatment Plants to ensure compliance with state and federal PFAS regulations. Wells 4 and 6 are in the engineering design phase for PFAS treatment, scheduled for late 2026 construction bid.
• Meter Replacement Program Program for replacing and upgrading water meters throughout the district's service area, supporting accurate billing and water usage tracking for residential, commercial, and industrial customers.
• Backflow Prevention Services Services for commercial, industrial, and institutional backflow prevention, including device design data sheets (BPDDDS), permit application processing, and compliance management to protect the public water system from contamination.
• Water Quality Monitoring & Reporting Comprehensive water quality testing, monitoring, and annual Consumer Confidence Reports (Water Quality Reports) ensuring compliance with EPA and Massachusetts drinking water standards for all customers.
• Lead and Copper Rule Revisions (LCRR) Service Line Inventory Service line material inventory program required by the EPA's Lead and Copper Rule Revisions (LCRR) to identify customer service lines containing or potentially containing lead and to encourage replacement of lead and galvanized service lines. Includes a Service Line Material Survey and customer outreach hotline.
• Water Main Flushing Program Semi-annual (spring and fall) water main flushing program to clear sediment and mineral build-up from dead-end water mains, improving water quality and extending the operational life of distribution infrastructure.
• GIS Mapping Services Interactive GIS mapping system for viewing water service infrastructure, system maps, and service area information for the Sudbury Water District.
• Water Utility Repair & Emergency Services Emergency and planned water main repair, water service pipe repair, hydrant replacement, and temporary water outage management services delivered through the district's operations team and after-hours emergency contact.
• Final Meter Reading Services Meter reading services for customers discontinuing water service, with an online application process to request a final reading for account closure.

Quantifiable outcome

• First PFAS removal facility completed at Raymond Road Water Treatment Plant (August 2024)
• +3 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• EversourcecoreStrategic or Co-development Partner · 24 April 2025Sudbury Water District is working closely with Eversource on the ongoing Sudbury to Hudson Transmission Reliability Project. The district is upgrading infrastructure along the project route, specifically at the Boston Post Road (Route 20) crossing at Station Road where a section of water main is scheduled for replacement. This collaboration involves coordination for infrastructure upgrades to ensure long-term reliability of the community's water system.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• American Water Works Company: Largest publicly traded water and wastewater utility in the United States, serving over 14 million people across 14 states. Comparable as a regulated water utility operating treatment plants and distribution infrastructure, but operates at vastly greater scale and as an investor-owned entity rather than a municipal district.
• Essential Utilities: Multi-state natural gas and water utility serving over 5 million people across 10 states. Provides regulated water and wastewater services to municipalities and is comparable in its core water utility operations, though its diversified energy holdings and broader geographic footprint distinguish it from a single-town district.
• Liberty Utilities: Subsidiary of Algonquin Power & Utilities Corp operating water, electric, and natural gas utilities across the US and Canada. Comparable for its water utility operations and New England presence (including Massachusetts), though operates as a multi-utility platform rather than a focused municipal water district.
• Veolia North America: Operates and manages water and wastewater systems for municipalities across North America. Comparable as a provider of municipal water treatment and distribution services, though operates at much larger scale and through outsourced contracts rather than direct municipal ownership.

Direct peers

• California Water Service Group: Investor-owned water utility serving over 2 million customers in California, Washington, New Mexico, Hawaii, and Texas. Operates regulated water treatment and distribution systems analogous to Sudbury, with comparable regulatory compliance obligations and rate-base economics.
• Middlesex Water Company: Investor-owned water and wastewater utility serving customers in New Jersey, Delaware, and Pennsylvania. Operates surface water treatment, well treatment, and distribution systems — a highly comparable business model to Sudbury, particularly in Northeast US regulatory environments.
• SJW Group: Holding company for San Jose Water Company and Connecticut Water Service, providing regulated water utility services to over 1 million people. Comparable as a regulated water utility with treatment and distribution operations, though operates across multiple states and as an investor-owned entity.
• DC Water: Independent authority providing water and wastewater services to the District of Columbia and surrounding jurisdictions. Operates the world's largest advanced wastewater treatment plant and is highly comparable as a public water utility with regulatory compliance, treatment plant operations, and direct customer service.
• Aquarion Water Company: Subsidiary of Eversource Energy providing water services to approximately 750,000 people in Connecticut, Massachusetts, New Hampshire, and New York. Comparable as a regulated water utility operating in the same New England regulatory environment, with treatment, distribution, and customer service operations.

Regional players

• Massachusetts Water Resources Authority: Public authority providing wholesale water and wastewater services to 61 communities in metropolitan Boston, including MWRA communities and towns. Comparable as a Massachusetts water utility operating under state regulation, though provides wholesale services rather than direct retail distribution.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/sudbury-water-district

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sudbury Water District