Restorative Approach

What Restorative Approach does

Restorative Approach is a Halifax, Nova Scotia-based conflict resolution and educational services practice founded and led by Shila LeBlanc. The firm is grounded in Indigenous relational practices and trauma-informed restorative justice methodologies, offering a unified portfolio that includes restorative facilitation, restorative investigation, specialized response to workplace sexual harassment, debrief circles, educational workshops (Restorative Approaches 101, Tailored Workshops, Sharing Circles, Beyond the Binary Training), and individualized coaching (conflict coaching, anti-racism/transition coaching, and the Clarity Beyond Capitalism session). Services are delivered in-person in Halifax and virtually across Canada, with team members Stephanie Mackinnon and Maureen St.Clair extending the practice's coaching capacity.

The firm serves organizations and individuals across Canadian nonprofits, universities, community colleges, government bodies, and 2SLGBTQ+ communities. Its customer roster includes Halifax Regional Municipality, Acadia University, Nova Scotia Community College, Huronia Transition Homes, Legal Information Society of Nova Scotia, MacPhee Centre for Creative Learning, and Choirs for Change. The business model is professional services revenue: coaching sessions are sold as single sessions or bundles of 3 or 6, workshops are offered on a sliding scale for accessibility, and ongoing consulting contracts supplement transactional session revenue. Free 30-minute consultations serve as the primary client acquisition entry point.

The firm is privately held and independently owned with no disclosed institutional investors, funding rounds, or parent entity. It is B Corp certified and accredited as a queer-owned business through the Canadian Gay and Lesbian Chamber of Commerce (CGLCC), positioning it within the values-aligned social enterprise segment. Distribution is direct and referral-driven, relying on the CGLCC partnership, a published testimonial portfolio, and community reputation rather than paid acquisition channels. No AI/ML, software products, or technology platforms are part of the offering.

Name

Restorative Approach

Legal name

Restorative Approach

Website

https://restorativeapproach.ca

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Restorative Approach is a Halifax-based conflict resolution and educational services practice using Indigenous and trauma-informed restorative methods to serve Canadian nonprofits, universities, government bodies, and individuals via workshops, coaching, facilitation, and debrief circles.

Ownership category

akta.pro rank

Product category

Conflict Resolution and Restorative Justice Consulting

SIC

Services-Social Services (8300)

akta.pro primary industry

Alternative Dispute Resolution & Restorative Justice Programs (BPAIAFAL)

akta.pro secondary industry

Restorative Practices, Conflict Resolution & Discipline Alternatives (EDAKAMAG)

Keywords

• Conflict resolution services
• Restorative justice consulting
• Workplace mediation
• Conflict coaching
• Organizational training workshops

Headquarters

HQ city

Halifax

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Professional Services: Revenue generated through coaching sessions, conflict facilitation, educational workshops, debrief circles, and consulting services. Services are offered in various formats including single sessions, bundled packages (3 or 6 session bundles), and ongoing consulting contracts.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Restorative Approach provides conflict resolution, facilitation, investigation, coaching, debriefs, and educational workshops for organizations and individuals. Services are delivered using restorative justice methods grounded in Indigenous relational practices and trauma-informed approaches, offered as single sessions, bundled packages, or ongoing consulting engagements. The practice serves as an alternative to legal/adversarial approaches for workplace conflict, harm, and relationship repair.

Product overview

Restorative Approach is a service-based consulting practice offering a unified portfolio of conflict resolution and educational services. The core offerings include Restorative Facilitation, Restorative Investigation, and specialized Restorative Response services for workplace sexual harassment; Educational Services comprising Restorative Approaches 101 Workshop, Tailored Workshops, Sharing Circles, Debrief Circles, and Beyond the Binary Training; and Coaching Services with Conflict Coaching, Anti-Racism/Transition Coaching, and Clarity Beyond Capitalism sessions. These services work together as a holistic approach—from preventative training and workshops through to active conflict intervention and ongoing coaching support.

Differentiator

Problem solved

Functional benefit

Products and services

• Restorative Facilitation A principled restorative approach supporting people and groups in finding positive ways forward when conflict has become an issue, including negative interactions, disagreements, harmful incidents, or disconnected workplace relationships.
• Restorative Investigation An investigation process meeting standard tenets while adding focus and care for the impacts and needs of people involved, delivering formalized reporting as an alternative to legal intervention for interpersonal conflict.
• Restorative Response to Workplace Sexual Harassment Specialized intervention for workplace sexual harassment situations, centering the needs of those harmed and working with all involved to find safe, healthy ways forward using trauma-informed approaches.
• Restorative Approaches 101 Workshop A foundational workshop reviewing the restorative method and how to apply it, teaching tools to strengthen working relationships and identify conflict before it escalates.
• Tailored Restorative Workshops for Groups and Teams Customized workshops tailored to specific organizational contexts, addressing relational disconnection and building restorative spaces for teams.
• Sharing Circles Structured group circles for hearing from one another and connecting, serving as team-builders and heart openers, either standalone or complementing other restorative workshops.
• Beyond the Binary Training A two-hour workshop orienting participants to the Moving Beyond the Binary guide on meaningfully including gender diverse folks at work, offered with sliding scale pricing to ensure accessibility for organizations of any size.
• Debrief Circles Facilitated group debrief circles giving individuals a chance to process what happened, identify what is needed to move forward, and allow communities to reconnect in shared understanding and care.
• Conflict Coaching with Stephanie Personalized conflict coaching to build resilience, enhance leadership skills, and create clear paths for positive change, available as single sessions or 3-session bundles.
• Coaching with Maureen St.Clair Specialized coaching in anti-racism, transition, and relationship coaching offered individually, interpersonally, and within group settings, available as single, 3-bundle, or 6-bundle sessions.
• Clarity Beyond Capitalism A 90-minute coaching session helping clients break from internalized capitalism and align their lives with their values.

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Canadian Gay and Lesbian Chamber of Commerce (CGLCC)coreGTM or Marketing PartnerRestorative Approach is proudly accredited and certified with CGLCC as a queer-owned business. This partnership provides visibility, credibility, and networking opportunities within the LGBTQ+ business community. The accreditation signals to the community that Restorative Approach takes its social and environmental impact seriously.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Emerging players

• Wakulele Consulting: Independent consultant offering restorative justice facilitation and Indigenous-informed conflict resolution training — similar methodology, niche specialization, and target customer (nonprofits, communities).
• Braver Angels: Nonprofit bringing Americans together across political and cultural divisions through structured dialogue and workshops — adjacent in the restorative dialogue / conflict resolution space with workshop and training offerings.

Regional players

• Seeds for Change (UK): Cooperative offering facilitation, conflict resolution training, and group process consulting to nonprofits and grassroots organizations — similar niche, methodology focus, and client base, but operating in the UK rather than Canada.

Broad incumbents

• Essential Impact Consulting: Larger management consultancy offering organizational development and DEI services that often subsume conflict resolution, mediation, and team facilitation components — comparable customer base at the mid-market level.
• Mennonite Central Committee Restorative Justice: Established faith-based organization offering restorative justice programs, conflict mediation, and peacebuilding services, including training and facilitation — overlapping on restorative justice methodology.

Direct peers

• Essential Partners: Nonprofit specializing in dialogue and conflict engagement for organizations and communities, offering facilitation, training, and consulting — directly overlapping Restorative Approach's restorative facilitation and educational workshop model.
• Just Outcomes: Specialist consultancy providing restorative justice, mediation, and conflict resolution services for organizations and communities — closely comparable practice area, target market, and consultancy delivery model.
• CDR Associates: Boutique mediation, dispute resolution, and conflict management consulting firm providing facilitation, training, and organizational conflict services to public and private clients — directly comparable service portfolio and consulting delivery model.
• International Institute for Restorative Practices (IIRP): Educational institution and consulting practice advancing restorative practices globally through training, graduate programs, and organizational consulting — overlapping on methodology, training, and educational service delivery.

Others

• Achilles International / HR Pathfinders: Broader coaching, HR, and organizational development firms — adjacent enabling firms that occasionally overlap with restorative coaching and conflict navigation services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/restorative-approach

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Restorative Approach