The Haven At First & Market Inc

What The Haven At First & Market Inc does

The Haven At First & Market Inc is a 501(c)(3) nonprofit founded in 2010 that operates a day shelter and housing resource center in Charlottesville, Virginia. It serves individuals and families experiencing homelessness across six localities — the City of Charlottesville and five surrounding counties — providing a daytime refuge, daily breakfast to 65 or more guests, case management, and connections to housing and support services. Since opening the Haven Day Shelter, the organization has logged more than 100,000 cumulative volunteer hours.

The organization's core programs are Homelessness Prevention (HP), Rapid Re-Housing (RRH), and the regional Coordinated Entry System (CES), the centralized intake and assessment mechanism for the area's homelessness response network. It also operates the Laura DeLapp Haven Housing Fund (LDHHF), a dedicated private funding vehicle for housing placement and stabilization, and partners with New City Arts on the Housing2Home initiative. These programs are delivered through paid staff (11-50 employees) and a large volunteer base, in coordination with the Blue Ridge Area Coalition for the Homeless (BRACH), PACEM, New City Arts, and more than 20 partner agencies.

The revenue model is a hybrid of private donations, foundation and individual giving (including a legacy/asset giving program), and federal/state funding accessed through HP and RRH contracts. There is no proprietary technology platform; service delivery is human-led and relationship-driven. The organization has steadily expanded its programmatic and geographic footprint since 2010 without disclosed revenue figures, M&A activity, or external capital rounds.

Name

The Haven At First & Market Inc

Legal name

The Haven At First & Market Inc

Website

https://www.thehaven.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The Haven At First & Market Inc is a 501(c)(3) nonprofit operating a day shelter and housing resource center in Charlottesville, Virginia, serving individuals and families experiencing homelessness across six localities with prevention, rapid re-housing, and coordinated entry programs.

Ownership category

akta.pro rank

Product category

Homeless Services and Housing Assistance

NAICS

Community Housing Services (62422), Temporary Shelters (624221), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Emergency Shelter, Camp Management & Non-Food Items (NFI) (BPAGAAAC)

Keywords

• Homeless day shelter
• Housing assistance programs
• Homelessness prevention services
• Rapid re-housing support
• Community social services

Headquarters

HQ city

Charlottesville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Individual Donations: The Haven relies heavily on individual donations from community members. Donations can be made online, by check, or through the Commonwealth of Virginia Campaign (CVC) for state employees. The organization is a public charity under Section 501(c)(3) with federal tax ID 47-1841856.
2. Legacy and Asset Giving: The organization accepts gifts of stocks, bonds, real estate, retirement assets, life insurance, and bequests. Northwestern Mutual manages the securities account for The Haven at First and Market.
3. Volunteer Services: Volunteers have contributed over 100,000 hours of service. While volunteer time is not direct revenue, it represents significant in-kind contribution enabling operations.
4. Fundraising Events: Annual events include the Run for Home 8K/4K Walk, Annual Art Auction (partnership with New City Arts), and The Haven Homecooking Wednesday Pop-Up Lunch Cafe.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

The Haven operates a multi-resource day shelter open 365 days a year in downtown Charlottesville, providing basic needs services (breakfast, showers, laundry, computers, mailing address, storage) to individuals experiencing homelessness. It coordinates Housing First programs including Homeless Prevention, Rapid Re-housing, and the Laura DeLapp Haven Housing Fund, accessed through the Homeless Information Line and the regional Coordinated Entry System. All services are provided free of charge and funded by donations, grants, and community support.

Product overview

The Haven At First & Market Inc operates as a multi-resource day shelter and housing resource center in Charlottesville, Virginia. The organization offers a single integrated service model centered on its Day Shelter as the core entry point, which provides basic needs (breakfast, showers, laundry, computers, storage, mailing address) to individuals experiencing homelessness. From this foundation, The Haven connects guests to Housing Programs—including Homeless Prevention, Rapid Re-housing, and the Laura DeLapp Haven Housing Fund—through the Homeless Information Line and Coordinated Entry System. Additional support includes Financial Assistance via the Community Resource Line. The organization does not offer a software product or platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Day Shelter Services A multi-resource day shelter providing basic needs services including breakfast, showers, laundry, computers, mailing address, storage bins, and referrals to housing and other support services. Open 365 days a year in downtown Charlottesville, serving 65+ guests daily with no pre-screening or appointment required.
• Housing Programs Integrated housing support and assistance through three Housing First programs — Homeless Prevention, Laura DeLapp Haven Housing Fund, and Rapid Re-housing — designed to connect guests to resources for finding stable housing.
• Rapid Re-housing (RRH) Financial assistance for housing costs and case management support, including assistance finding housing, for people who are literally homeless.
• Homeless Prevention Provides financial assistance up to $3,500 for housing costs for people at risk of losing their rental unit within 14 days.
• Laura DeLapp Haven Housing Fund (LDHHF) Privately-funded program providing financial assistance for housing costs to prevent or reduce homelessness when no other resources are available.
• Homeless Information Line (HIL) Coordinated Entry System access point providing information about shelter and housing services, and the first step for screening for housing assistance programs. Calls returned within 3 business days.
• Coordinated Entry System (CES) Community-wide coordinated system for service access, managed by The Haven as a service to the community, required for communities receiving public funds for homeless services.
• Financial Assistance / Community Resource Line Emergency bill payment assistance and connection to community resources, available Monday through Friday via the Community Resource Line at 833-524-2904.

Quantifiable outcome

• 100,000+ volunteer hours contributed since 2010
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core, secondary and minor.

• Blue Ridge Area Coalition for the Homeless (BRACH)coreStrategic or Co-development PartnerBRACH (formerly Thomas Jefferson Area Coalition for the Homeless) is the Continuum of Care lead agency for the region. The Haven works closely with BRACH on the Coordinated Entry System, Community Case Review meetings, and community-wide efforts to end homelessness. BRACH hired Kaki Dimock to open and operate The Haven in 2009.
• PACEM (People and Congregations Engaged in Ministry)coreStrategic or Co-development PartnerPACEM operates low-barrier overnight emergency shelters for adults at area churches from November through April. The Haven refers homeless individuals seeking overnight shelter to PACEM. Cameron Moore serves as Interim Executive Director.
• New City ArtssecondaryStrategic or Co-development PartnerPartnership for Housing2Home program, launched in 2015. New City Arts and The Haven co-host the Annual Art Auction benefiting Housing2Home. Combined art auction and community event engaging the broader Charlottesville arts community.
• Belmont Clothing CenterminorOthersReferral partnership for clothing donations. The Haven directs donors with clothing items to Belmont Clothing Center (Belmont Baptist Church, 815 Bolling Ave.) rather than accepting most clothing donations due to storage constraints.
• Church of the Good Shepherd Clothes ClosetminorOthersReferral partnership for clothing donations. Operates Saturdays 10am-12pm at 500 Church St. Guests can obtain clothing for free.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Martha's Table: Washington, D.C.-based nonprofit operating a multi-resource day program that delivers healthy food, social services, and family support to neighbors facing poverty. Highly comparable to The Haven: walk-in day services plus integrated case management and housing/family stabilization support, similar mission and target population.
• SOME (So Others Might Eat): Washington, D.C.-based nonprofit providing comprehensive services to people experiencing homelessness and poverty, including day services, meals, showers, clothing, and integrated housing programs (Rapid Re-housing, permanent supportive housing). Closely mirrors The Haven's combined day-shelter-plus-housing-program model.
• New Hope Housing: Northern Virginia nonprofit focused on providing housing and supportive services to individuals and families experiencing homelessness, including emergency shelter and Housing First programs. Comparable as a Virginia-based homelessness services nonprofit with similar Housing First approach and regional scope.
• CARITAS: Richmond, Virginia-based nonprofit operating the largest emergency shelter in the region, plus a day program, meals, and pathways to permanent housing. Direct comparable as a Virginia day shelter + housing services nonprofit serving a similar population and Continuum of Care system.

Regional players

• PACEM (People and Congregations Engaged in Ministry): Charlottesville-based nonprofit operating low-barrier overnight emergency shelters at area churches during winter months. Direct regional peer and active referral partner — The Haven refers guests needing overnight shelter to PACEM, and they jointly serve the same Charlottesville homeless population from complementary day/night service slots.

Broad incumbents

• The Salvation Army: National faith-based nonprofit operating emergency shelters, day services, meals, and housing programs across the U.S., including in Charlottesville. Broad incumbent providing overlapping day shelter and housing assistance services, but as part of a much wider social services portfolio rather than as a local specialist.
• St. Vincent de Paul Society: National Catholic lay organization providing direct aid including food, shelter, clothing, and rent/utility assistance through local parish-based conferences. Broad incumbent with overlapping homelessness prevention and basic needs services across a wider geographic footprint.

Others

• National Coalition for the Homeless: National advocacy and education organization dedicated to preventing and ending homelessness. Not a direct service peer, but a sector-level counterpart: a national nonprofit operating in the same homeless services ecosystem, providing policy advocacy, research, and public education that supports frontline organizations like The Haven.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/TheHavenatFirstandMarket
• LinkedInlinkedin.com/company/the-haven-cville

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Haven At First & Market Inc