Tel Cam Security Systems

What Tel Cam Security Systems does

Tel-Cam Security Systems Ltd is a London-headquartered, privately held security and safety integrator founded in September 2000 (Companies House #04066468), serving residential, commercial and public-sector clients across England and Wales — primarily Greater London, Kent, Surrey, Essex and the wider South East. The company designs, installs and maintains intruder alarms, access control, CCTV, fire alarm systems, security gates and bollards, high-security doors/windows, safes, vehicle security, smart home automation, PAT testing, fire risk assessments, and manned guarding services.

Its technology stack layers NSI Gold-approved Z-wave wireless intruder alarm systems with AES-128 encryption, Hikvision HD/4K CCTV with face detection AI and human/vehicle-filtered motion detection, Control4 smart home automation via CEDIA-certified engineers, BAFE/BS5839 fire alarm installations, DHF Level 2 gate automation, and NICEIC-approved electrical work; a proprietary TelcamCover aftercare subscription (24/7 support, unlimited free callouts) and a Secure Connect mobile app wrap the installed base. The business earns revenue through one-time equipment sales and installation (e.g., £99 + £25/month home alarms, £340–£1,350 CCTV, £2,000+ high-security doors/glass), recurring maintenance and monitoring contracts (TelcamCover at £107.99/yr, fire alarm servicing per BS5839, home alarm monitoring from £25/month), and professional services such as PAT testing, PAS 79 fire risk assessments, and manned guarding (£216/day patrol, £780/day bodyguard).

Go-to-market is predominantly field-sales-led with free site surveys and 24-hour quotes, supported by a WooCommerce online shop, a content-marketing blog, organic social media, NSI Gold brand leverage, and a referral engine that the company states drives 75% of new business; 24/7 emergency callout capability and a claimed 4-hour site response underpin customer retention across the 2,500+ properties secured over 25 years.

Name

Tel Cam Security Systems

Legal name

Tel-Cam Security Systems Ltd

Website

https://telcam.co.uk

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Tel-Cam Security Systems is an NSI Gold-certified London-based integrator that designs, installs and maintains intruder alarms, CCTV, access control, fire alarms, smart home automation and physical security systems for residential, commercial and public-sector clients across England and Wales.

Ownership category

akta.pro rank

Product category

Security System Installation and Maintenance

NAICS

Security Systems Services (except Locksmiths) (561621), Security Systems Services (56162)

SIC

Auto Controls For Regulating Residential & Comml Environments (3822)

akta.pro primary industry

Smart Home Security Automation & Integration (Monitored) (HSAHAAAF)

akta.pro secondary industries

Intrusion Detection & Burglar Alarm Systems Integration (BPAKAGAC), Video Surveillance System Design & Site Assessment (HSAHACAD), Fire Alarm Systems (Inspection/Testing/Monitoring/Service) (IMAIAJAC), Residential Fire Alarm Panels & Whole-Home Detection Systems (HSAHAFAD)

Keywords

• Security system installation
• Intruder alarm services
• CCTV surveillance systems
• Access control solutions
• Fire alarm compliance

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure

Revenue model

1. Security & Safety Equipment Sales and Installation: One-time sale and professional installation of intruder alarms, CCTV, access control, fire alarms, security gates, bollards, security doors/windows, safes, and vehicle security systems. Equipment includes standalone products sold via online shop.
2. Maintenance and Monitoring Services: Recurring maintenance contracts including TelcamCover (24/7 aftercare and remote support service, £107.99 per annum), fire alarm maintenance (6-monthly per BS5839), and annual PAT testing services. Home alarm monitoring and maintenance starting from £25/month.
3. Fire Risk Assessment Services: PAS 79-compliant fire risk assessment reports issued to identify hazards and provide recommendations for fire safety compliance.
4. PAT Testing Services: Portable appliance testing priced at £70 for 1-50 items, £115 for 1-100 items, and 67p per item for 1000+ items.
5. Vehicle Electrical Diagnostics: Vehicle electronics and electrical fault diagnosis and repair services for car and fleet owners.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Tel Cam Security Systems (Tel-Cam Security Systems Ltd) designs, installs, and maintains integrated security, fire safety, electrical, and smart home automation systems for residential and commercial properties across England and Wales. The core product set includes NSI Gold-approved SMART intruder alarms, HD/4K CCTV with face detection AI, access control systems, BAFE-certified fire alarms, security gates and bollards, high security doors and glass, safes, and vehicle security solutions, delivered alongside recurring maintenance and 24/7 monitoring services.

Product overview

Tel Cam Security Systems operates as a security and safety solutions provider offering a portfolio of integrated and standalone products across physical security, fire safety, electrical services, and smart automation. The core offering consists of SMART Intruder Alarm Systems (Grade 2, NSI Gold-approved, Z-wave wireless with mobile app control), Access Control Systems (finger/facial recognition, key fobs, Bluetooth, passcode), Specialised CCTV Solutions (2MP–8MP HD, night vision, face detection AI, NVR/DVR), Fire Alarm Solutions (BS5839-compliant, BAFE-certified), and Smart Home Automation via Control4 and CEDIA-certified engineers. These are complemented by physical security products including Security Bollards (BS EN ISO 9001:2000, Secured by Design), Security Gates (DHF Level 2, CE marked), High Security Doors and Glass, Security Safes, and Vehicle Security systems (tracking, proximity chips, diagnostics). The company also provides Electrical Services (NICEIC-approved), PAT Testing, and Fire Risk Assessments. An annual aftercare subscription called TelcamCover provides 24/7 remote support. Products are available both as installation services and as individual purchasable items through the online shop.

Differentiator

Problem solved

Functional benefit

Brands

• TelcamCover: 24/7 Aftercare & Remote Support Service - Annual subscription-based aftercare and support service for security systems, offered as an alternative to traditional per-visit maintenance models.

Products and services

• Access Control Systems Access control systems manage entry to buildings using fingerprint scanners, Bluetooth mobile authentication, passcodes, key fobs, and proximity cards. Available as standalone single-door solutions or centrally managed multi-door systems with event logging, remote programming, and timed scheduled access.
• SMART Intruder Alarm System Grade 2, NSI Gold-approved wireless SMART intruder alarm system using Z-wave technology with free mobile app for remote arm/disarm, push notifications, and police response linking. Control panel supports up to 64 zones and includes an in-built siren.
• Specialised CCTV Solutions High-definition CCTV installation and maintenance for residential and commercial properties, supporting resolutions from 2MP (HD) to 8MP (4K), night vision, remote access, wireless and wired options, and network video recorder (NVR) or digital video recorder (DVR) systems.
• Fire Alarm Solutions BAFE-certified fire alarm installation services across London and surrounding areas, including fire risk assessment, system design, and BS5839-compliant installation for residential and commercial properties.
• Fire Risk Assessments Comprehensive fire risk assessment reports issued to PAS 79 standard, covering hazards, means of escape, detection and alarm systems, emergency procedures, and fire safety training recommendations in accordance with the Regulatory Reform (Fire Safety) Order 2005.
• Smart Home Automation (Control4) Certified Control4 smart home automation installation and support services, integrating smart locks, control interfaces, intercoms, CCTV, lighting control, cinema room builds, surround sound, and AV installations, with CEDIA membership.
• PAT Testing (Portable Appliance Testing) Electrical appliance testing and inspection service ensuring equipment safety compliance, with full records and labelling of all tested equipment, priced at £70 for 1-50 items, £115 for 1-100 items, and 67p per item for 1000+ items.
• Electrical Services NICEIC-approved electrical services including PAT testing, electrical installations, rewiring, fault finding, upgrades, fire alarm and smoke alarm solutions, LED lighting, emergency lighting, data cabling, and Electrical Installation Condition Reports (EICR).
• Security Bollards Commercial and residential security bollard installation including anti-ram raid bollards, bolt-down bollards, static bollards, telescopic manual bollards, and automatic remote-controlled bollards, all BS EN ISO 9001:2000 approved and Secured by Design certified.
• Security Gates and Automation High-security gate solutions including manual swing gates, automation gates, sliding gates, cantilever gates, and bi-folding speed electric gates. Features include crash-rated options, intercoms, keypads, ANPR, proximity cards, and radio control. DHF Level 2 trained workforce with CE marking under Machinery Directive 2006/46/EC.
• High Security Doors and Glass High security doors, glass, and rapid-deployment shutters for entrance points and panic rooms, offering ballistic-grade protection, suitable for high net worth individuals, high-risk premises, jewellery stores, and embassies. Doors start from £3,000, glass from £2,000.
• Security Safes Security safes available in multiple types including deposit safes, wall mount safes, and floor mount safes, with various cash ratings, jewellery ratings, protection levels, fire resistance levels, and authentication methods. Bespoke solutions also available.
• Vehicle Security Vehicle security services including car tracking devices with global remote monitoring and police response capability, proximity chips to prevent keyless car theft, car alarms with sirens, and vehicle electrical diagnostics.
• TelcamCover Aftercare Service 24/7 aftercare and remote support service on an annual subscription basis (£107.99 per annum), providing ongoing maintenance, diagnostics, fault response, and rectification for installed security and safety systems, with unlimited free callouts.
• Manned Guard and Bodyguard Services Personal protection and manned guarding services including bodyguard and guard patrol vehicle services for asset protection and property security, with day rates of £216 for guard patrol and £780 for bodyguard service.

Quantifiable outcome

• Over 2,500 commercial and residential properties secured over 25 years
• +5 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature8 records

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Ocuus: UK-based smart CCTV and video monitoring provider with AI-driven analytics. Comparable as a UK security technology company overlapping on AI-CCTV; differs by being primarily software/SaaS-led rather than an installation-led integrator.

Broad incumbents

• ADT Inc. Global incumbent in monitored residential and commercial security with significant UK presence. Comparable because of overlapping monitored-alarm and CCTV offerings; differs as ADT operates at much larger scale with proprietary monitoring centres and national field-service infrastructure.
• Securitas AB: Global security services group spanning guarding, electronic security, and monitoring. Comparable through overlap on electronic security integration and commercial clients; differs as Securitas is predominantly a manned guarding and large enterprise integrator.
• Verisure: European leader in professionally monitored home alarm systems with strong UK operations. Comparable on monitored intrusion-alarm core offering; differs via subscription-first GTM and pan-European scale rather than local installation-led model.

Regional players

• Barry Brothers Security: Mid-sized UK security installer covering intruder alarms, CCTV, access control, and fire alarms. Comparable as a UK regional installer with similar product breadth; differs in geographic focus (North/Midlands vs Telcam's London/SE).

Others

• Pyronix: UK-based manufacturer of intruder alarm components and wireless systems, including Z-wave-enabled devices used by Telcam. Comparable as an upstream supplier in Telcam's product stack; relevant peer for product/category rather than direct customer overlap.
• Texecom: UK designer and manufacturer of professional intruder alarm panels and detectors. Comparable as a UK security equipment ecosystem player and potential supplier; differs by being a hardware vendor rather than installer.
• CSL Group: UK provider of connectivity (dual-path signalling) for intruder alarms and CCTV, serving installers across the UK. Comparable as a UK security infrastructure partner that enables monitored services like TelcamCover; not a direct competitor.
• RISCO Group: Global manufacturer of intruder alarms, CCTV, and smart home security with strong UK distribution. Comparable on the smart-home/intrusion-alarm technology stack Telcam integrates; not a direct installer competitor.

Direct peers

• Banham Group: London-based family-owned security installer and locksmith offering intruder alarms, CCTV, access control, safes, and high-security doors across Greater London. Closest direct comparable to Telcam in terms of geography, customer mix (residential + commercial), and integrated product portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/telcamsecurity
• Facebookfacebook.com/telcamlondon
• LinkedInlinkedin.com/company/telcam

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tel Cam Security Systems