Tchibo Slovensko Spol. S R.o.

What Tchibo Slovensko Spol. S R.o. does

Tchibo Slovensko Spol. S R.o. (legal name: TCHIBO SLOVENSKO spol. s r.o.) is the Slovak operating entity of the German Tchibo Group, incorporated as a private limited company under Slovak law with registered headquarters at Prievozská 4, 821 09 Bratislava. The firm operates an omnichannel retail business in Slovakia combining an e-commerce platform (tchibo.sk), a native iOS/Android mobile application, and a network of owned brick-and-mortar retail stores that also function as pickup and return points for online orders. Delivery is restricted to the Slovak Republic, with standard courier fulfillment and bulky-goods in-home delivery via Rhenus Logistics for selected Western Slovakia postal codes; merchandise returns are handled through Slovak Parcel Service (SPS) at Ivanka pri Dunaji.

The product portfolio is anchored on Tchibo's proprietary coffee platform, including whole bean, ground, and instant coffee under brands such as Tchibo Gold Selection, Davidoff, Barista Espresso, and Farmárske kávy, alongside the Cafissimo capsule system (machines and capsules), Esperto and Lapressa full-automatic espresso machines, and the Let's Brew drip coffee maker. Beyond coffee, the company sells rotating weekly themed collections across women's, men's, children's, and teen fashion, home and garden categories, and sports. Retention is driven by the TchiboCard loyalty program (Vernostné zrnká loyalty beans, Kávenka virtual stamp card offering the 11th beverage free), 24-month Predplatné coffee machine subscriptions, and flexible Opakovaný odber recurring coffee orders at 2–12 week intervals. Technology infrastructure is conventional e-commerce: Computop Paygate for PCI-DSS-compliant payment processing with 256-bit SSL encryption, PayU and PayPal/PayPal Express as alternative payment methods, plus Google Analytics, Exactag, Adjust, Google Firebase, Criteo, and Adform for marketing, retargeting, and app analytics.

The business model is primarily B2C direct-to-consumer retail: one-time transactional sales across coffee, capsules, machines, apparel, home, and garden through online, mobile, and physical channels, supplemented by subscription/recurring revenue from coffee machine Predplatné contracts and recurring coffee orders. Standard delivery is priced at €3.90 (free over €40, or over €20 for TchiboCard members), with a €1 cash-on-delivery surcharge; TchiboCard members receive additional perks including 20% off multi-pack coffee, 2+1 coffee deals, 6+2 Cafissimo capsule deals, 5x beans on machine purchases, and access to Super Cena weekly deals. Marketing is multichannel, combining organic social (Facebook, Instagram, Twitter, YouTube, Pinterest), email and push notifications, paid Google/Meta retargeting, affiliate programs via Exactag, direct mail, and post-purchase review solicitation, all anchored on the tchibo.sk domain and Slovak consumer base.

Name

Tchibo Slovensko Spol. S R.o.

Legal name

TCHIBO SLOVENSKO spol. s r.o.

Website

https://tchibo.sk

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

51–100 employees

Short description

Tchibo Slovensko operates omnichannel retail in Slovakia as a subsidiary of the Tchibo Group, selling Tchibo-branded coffee, capsules and machines, plus fashion, home and garden products via tchibo.sk, a mobile app, and owned retail stores anchored by the TchiboCard loyalty program.

Ownership category

akta.pro rank

Headquarters

HQ city

Bratislava

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. E-commerce Product Sales (Online): Direct online sales of Tchibo-branded and curated products across categories (coffee, apparel, home goods, electronics accessories) via tchibo.sk. Orders shipped to customers' addresses or available for store pickup.
2. Retail Store Sales: Physical retail store sales in Tchibo-branded outlets across Slovakia. Stores serve both as standalone points of sale and as order pickup/return hubs for e-commerce orders.
3. Subscription / Recurring Coffee Delivery: Subscription service (predplatné) for coffee machines at preferential pricing over a 24-month commitment, combined with regular coffee deliveries. Also, recurring coffee subscription (opakovaný odber) with 2-12 week delivery intervals at discounted rates.
4. TchiboCard Loyalty Program Revenue: Loyalty program drives repeat purchase frequency, basket size, and customer retention. Members receive exclusive discounts, free delivery thresholds, and bonus beans, incentivizing continued engagement and higher lifetime value.
5. Own-Brand Coffee and Coffee Machine Sales: Sale of Tchibo-branded coffee (whole bean, ground, instant, capsules) and proprietary coffee machines (Cafissimo capsule machines, Esperto fully automatic espresso machines, Let's Brew drip coffee makers). Coffee accessories and replacement parts also sold.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels12 records

Core offering

Tchibo Slovensko operates a multichannel retail business in Slovakia selling Tchibo-branded coffee (whole bean, ground, instant, and Cafissimo capsules), proprietary coffee machines (Cafissimo capsule systems, Esperto and Lapressa fully automatic espresso machines, Let's Brew drip coffee maker), and weekly rotating themed collections across women's, men's, and children's fashion and home & garden categories. Distribution is hybrid, comprising the tchibo.sk e-commerce platform, the Tchibo mobile application for iOS and Android, and own physical Tchibo retail stores across Slovakia, supported by the TchiboCard loyalty program and recurring coffee subscription services.

Product overview

Tchibo Slovensko Spol. S R.o. operates a multi-category e-commerce platform combining a rotating weekly merchandise concept with a stable core coffee business. The product portfolio centers on Tchibo's proprietary Cafissimo capsule system (machines and capsules) and full-automatic espresso machines (Esperto, Lapressa, Let's Brew), complemented by whole bean, ground, and instant coffee under brands including Gold Selection, Davidoff, Barista, and Farmárske kávy. Non-coffee offerings include women's, men's, children's, and teen fashion across rotating seasonal collections, plus home goods and garden products. The TchiboCard loyalty program (with Vernostné zrnká points and Kávenka virtual stamp card) and Tchibo mobile app (iOS/Android) serve as retention and engagement layers. Recurring delivery and coffee subscription programs are offered alongside a gift card product. Delivery is handled via Slovak Parcel Service (standard parcels) and Rhenus Logistics (bulky furniture).

Differentiator

Problem solved

Functional benefit

Brands

• TchiboCard: Loyalty program offering rewards points, free delivery, and exclusive discounts for members

Products and services

• Tchibo Coffee (Whole Bean, Ground, Instant) Tchibo's flagship coffee assortment spanning whole bean, ground, and instant coffee under brands such as Tchibo Gold Selection, Davidoff, Barista Espresso, Farmárske kávy (Ipanema, Machare), and Private Kaffee, including arabica and robusta varieties, single-origin, sustainable-certified, and decaffeinated options, targeted at individual Slovak coffee consumers.
• Cafissimo Capsule System Tchibo's proprietary capsule coffee brewing system combining Cafissimo capsule machines with compatible coffee capsules in varieties including Caffè Crema, Espresso, and limited editions such as Café Crema India, sold to Slovak consumers for home brewing.
• Cafissimo Capsule Coffee Machines Capsule coffee makers under the Cafissimo brand including Cafissimo easy, Cafissimo milk, Cafissimo PURE, Cafissimo pure+, Cafissimo NOW, and Cafissimo barista, designed for individual consumers seeking a proprietary home capsule brewing system.
• Full-Automatic Coffee Machines (Esperto, Lapressa) Tchibo's premium fully-automatic espresso machines including Esperto Latte, Esperto Caffè, Esperto2 Caffè, Esperto Pro, and Lapressa lever espresso machines, available to Slovak consumers with subscription-based purchase plans and repeat coffee order options.
• Let's Brew Drip Coffee Maker A drip coffee maker with a thermal carafe, Aroma Swing function, and automatic drip-stop, designed for brewing larger quantities simultaneously and suitable for Slovak families and entertaining use cases.
• Tchibo Fashion (Dámy, Páni, Deti) Weekly rotating fashion collections covering women's, men's, children's, and teen clothing, including tops, trousers, underwear, nightwear, sportswear, swimwear, plus sizes, and infant clothing (sizes 50-176), targeted at Slovak individual consumers and households.
• Bývanie & Záhrada (Home & Garden) Home and garden merchandise including bedroom linens, kitchenware, dining sets, garden furniture, outdoor lighting, and balcony décor, featured in rotating seasonal themed collections and targeted at Slovak consumers furnishing their homes and gardens.
• TchiboCard Loyalty Program Tchibo's free customer loyalty program that enables collection and redemption of Vernostné zrnká loyalty beans (1 bean per €1 spent; 100 beans redeemable for €1 discount) and unlocks benefits including free online delivery from €20, 11th freshly prepared coffee free at stores via Kávenka, 20% off multi-pack coffee, 5x beans on coffee machine purchases, and exclusive Super Cena deals, available to Slovak consumers.
• Tchibo Mobile Application Tchibo's native iOS and Android application enabling mobile shopping, order tracking, loyalty bean management, push notifications for offers and campaigns, and a geolocation-based store finder, available to Slovak consumers through the Apple App Store and Google Play.
• Repeat Order / Subscription (Opakovaný odber, Predplatné) Recurring delivery service for coffee and related supplies with adjustable delivery intervals of 2-12 weeks, plus a 24-month coffee machine subscription (predplatné) that pairs a discounted machine price with a mandatory minimum coffee purchase commitment, available to Slovak customers via their online account.
• Tchibo Gift Card (Darčeková karta) Tchibo gift cards available for purchase and redemption across all Tchibo retail and online channels in Slovakia, usable for products across the coffee, fashion, home, and garden assortment.
• Kávenka Virtual Card Virtual stamp card within the TchiboCard program for freshly prepared beverages that lets members collect 10 stamps and receive the 11th beverage free, redeemable at Tchibo physical stores in Slovakia.

Quantifiable outcome

• TchiboCard members with online account receive free delivery on orders over €20 (vs. €40 for non-members)
• +2 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

Feature3 records

Partnerships

18 partnerships are on record, tiered core, supporting and minor.

• PayUcoreTechnology or IntegrationPayU payment gateway for processing credit and debit card payments (Visa, MasterCard) within the Tchibo e-commerce checkout flow.
• PayPalcoreTechnology or IntegrationPayPal and PayPal Express offered as payment methods in the online checkout, providing alternative payment options for customers.
• Computop Paygate GmbHcoreTechnology or IntegrationSecure payment processing provider handling credit card transaction data directly, ensuring PCI-DSS compliance. Tchibo does not store card data; it is sent directly to Computop for processing.
• Rhenus Logistics, s.r.o.coreChannel Partner/ Reseller/ DistributorLogistics partner for delivery of bulky products (e.g., furniture) sold online. Handles in-home delivery for large items in Western Slovakia.
• Slovak Parcel Service s.r.o. (SPS)coreChannel Partner/ Reseller/ DistributorParcels service partner for merchandise returns. Customers return items via Slovak Parcel Service to Ivanka pri Dunaji distribution point.
• Adjust GmbHsupportingTechnology or IntegrationMobile analytics service used within the Tchibo mobile app for user behavior analysis, campaign measurement, and app optimization.
• Google FirebasesupportingTechnology or IntegrationGoogle Firebase platform used for mobile app analytics, performance monitoring, and Firebase Cloud Messaging for push notifications in the Tchibo app.
• Google (Google Analytics, Google Ads, DV360, YouTube)supportingGTM or Marketing PartnerGoogle Analytics for web analytics (with IP anonymization). Google Ads and DV360 for paid search and display advertising. Google Conversion Tracking for AdWords attribution. Customer match for audience targeting.
• Meta (Facebook / Instagram)supportingGTM or Marketing PartnerFacebook and Instagram used for remarketing and interest-based advertising. Meta pixel tracks site visitors for retargeting campaigns. Customer match used for audience targeting.
• Exactag GmbHsupportingGTM or Marketing PartnerMarketing and optimization platform collecting and processing data for marketing and web analytics purposes, creating pseudonymized usage profiles.
• CriteosupportingGTM or Marketing PartnerRetargeting and personalized advertising partner used for displaying Tchibo product recommendations across the web based on browsing behavior.
• Apple Inc. (Apple Push Notification Service)supportingTechnology or IntegrationApple Push Notification Service used to deliver push notifications to Tchibo app users on iOS devices.
• Schäuble Service GmbH (Germany)minorImplementation/ SI/ Consulting PartnerThird-party service provider listed in Tchibo's privacy policy as an external service provider handling service/maintenance operations.
• Severin Elektrogeräte GmbH (Germany)minorImplementation/ SI/ Consulting PartnerThird-party service provider for small electrical appliances, referenced in Tchibo's privacy policy as a service partner.
• Synerlogis GmbH & Co. KG (Germany)minorChannel Partner/ Reseller/ DistributorLogistics and delivery partner referenced in Tchibo's data processing documentation.
• CASUS DIRECT MAIL a.s. (Czech Republic)minorChannel Partner/ Reseller/ DistributorDirect mail service provider based in Prague, referenced in Tchibo's privacy policy for processing and sending printed promotional materials.
• Web Inclusion GmbH (Eye-Able)supportingTechnology or IntegrationWeb accessibility software provider (Eye-Able) used to evaluate and improve the accessibility of Tchibo's website in accordance with EN 301 549 and WCAG 2.2 Level AA standards.
• Trusted Network Solutions, a.s. (Czech Republic)minorImplementation/ SI/ Consulting PartnerDesignated data protection officer (DPO) provider, officially listed as the data protection officer for Tchibo Slovensko in their privacy documentation.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Melitta: German coffee manufacturer with filter coffee, beans, and machine offerings (including Melitta Barista). Comparable in own-brand coffee, machine + consumable bundles, and Central European retail positioning.
• Lavazza: Italian coffee manufacturer with growing capsule system (A Modo Mio, Lavazza Espresso Point) and broad retail presence. Comparable as a coffee-anchored multi-channel brand competing for the same Slovak coffee consumer wallet.
• Nestlé Nespresso: Global capsule coffee leader with proprietary machines and capsules sold in Slovakia through boutiques and third-party retail. Directly comparable in the Cafissimo competitive set, with stronger brand and broader distribution.
• Tchibo GmbH (Germany, parent): German parent and original Tchibo brand operating the same weekly-collection concept at much larger scale, plus Tchibo Eduscho coffee manufacturing. Directly comparable category-wise but at materially larger scope and scale than the Slovak subsidiary.
• Jacobs Douwe Egberts (JDE): Global coffee major (Jacobs, Tassimo, Douwe Egberts, Senseo) with strong Slovak grocery and capsule presence. Comparable as a broad coffee competitor with Tassimo/Dolce Gusto capsule systems.
• Segafredo Zanetti: Italian coffee manufacturer and capsule brand (Café Toraldo, Espresso Family) with retail and foodservice channels. Comparable as a coffee-led brand operating machines plus capsules in European retail.

Regional players

• Alza.sk: Leading Slovak e-commerce platform (electronics, appliances, home, lifestyle) competing for the same online retail spend and consumer mindshare, with own fulfillment infrastructure comparable to Tchibo's courier + store-pickup model.
• Kofola: Slovak/Czech beverage company (Kofola, Vinea, Rajec, Limo) competing for the same Slovak non-alcoholic beverage and lifestyle consumer wallet, with strong local brand recognition and retail presence.

Direct peers

• Tchibo Czech Republic: Slovakia's immediate regional Tchibo Group sibling operating the identical weekly-themed-collection omnichannel model (e-commerce, mobile app, physical stores) across Czechia. Directly comparable on product mix, loyalty mechanics (TchiboCard), and capsule coffee ecosystem.
• Tchibo Hungary: Another Tchibo Group CEE market entity running the same coffee + rotating lifestyle collection omnichannel model. Comparable on category mix, Cafissimo capsule system, and TchiboCard loyalty infrastructure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/tchibosk
• YouTubeyoutube.com/user/TchiboSlovensko
• Facebookfacebook.com/TchiboSlovensko
• Instagraminstagram.com/tchibo_sk
• Pinterestpinterest.de/tchibosk
• LinkedInlinkedin.com/company/tchibo-slovensko

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tchibo Slovensko Spol. S R.o.