Spitex Heitersberg

What Spitex Heitersberg does

Spitex Heitersberg is a Swiss non-profit association (Verein Spitex Heitersberg) headquartered in Fislisbach, Canton Aargau, that delivers home-based nursing, household, psychiatric, palliative, and wound care services to residents across 12 municipalities in the Heitersberg region, serving a population of approximately 38,000. The organization operates with roughly 100–120 employees organized into regional teams (North, East, South, West) plus specialized units for Psychiatry, Palliative Care, and Household services, providing nursing care seven days a week from 07:00 to 22:00. In January 2024 it became the first NPO Spitex in Canton Aargau to receive the Swiss Care Excellence Certificate for quality management in nursing.

The business model is anchored in Switzerland's regulated healthcare financing framework: nursing services are reimbursed under the KLV (Krankenpflege-Leistungsverordnung) via mandatory health insurance after medical prescription, with a client co-payment of 20% of legally fixed prices capped at CHF 15.35 per day in Canton Aargau. The remaining funding comes from service agreements with 12 contracted municipalities and a Verein membership model charging CHF 50 annually, which offers discounted household services and voting rights at the AGM. Revenue also includes donations and bequests. Household and ancillary services are largely self-paid unless covered by supplementary insurance.

The technology stack is intentionally lean and built primarily on third-party platforms rather than proprietary AI or data assets: patient registration flows through the OPAN (opancare.ch) online platform, customer feedback is collected via Microsoft Forms, and digital logistics for materials and medical supplies are managed through a partnership with Lifestage Solutions. Distribution is omnichannel — referrals from three regional hospitals (Kantonsspital Baden, KSA, Spital Muri), PDAG for psychiatric care, and self-registration via OPAN — supported by organic marketing through a quarterly Monitor newsletter, social media (Facebook, Instagram, YouTube, LinkedIn, TikTok), and local earned media. The organization is in the midst of a physical expansion, relocating to a new multifunctional building in Mellingen with a groundbreaking reported in 2025.

Name

Spitex Heitersberg

Legal name

Verein Spitex Heitersberg

Website

https://spitex-heitersberg.ch

Company type

Private

Founded year

2012

Operating status

Operating

Short description

Spitex Heitersberg is a Swiss non-profit association providing home-based nursing, household, palliative, psychiatric, and wound care services across 12 municipalities in Canton Aargau's Heitersberg region, serving roughly 38,000 residents with approximately 100–120 employees under regulated KLV health insurance financing.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL)

akta.pro secondary industries

Wound, Ostomy & Continence Care (WOC) at Home (HSABACAE), End-of-Life 24/7 In-Home Care (Hospice Support) (HSABAHAG)

Keywords

• Home nursing care
• Home health services
• Palliative care
• Wound care management
• Household care services

Headquarters

HQ city

Fislisbach

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Nursing care services: Care services funded according to legal provisions and service agreements with contracted municipalities. Health insurance covers nursing costs minus deductible and co-payment when a medical prescription is available. Client co-payment is 20% of legally fixed KLV prices, maximum CHF 15.35 per day in Canton Aargau. Municipalities provide financial support per service agreement.
2. Household and care services: Household services covered by health insurance only if supplementary insurance is available (requires medical prescription). Without supplementary insurance coverage, clients pay themselves. Association members receive discounted rates.
3. Membership fees and donations: Annual membership fee of CHF 50.00 with benefits including discounts on household services, invitation to annual general meeting, and delivery of annual report. Donations and bequests are also accepted.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Spitex Heitersberg is a non-profit home care organization that delivers professional nursing, psychiatric, palliative, wound, and household support services directly to clients in their homes across 12 municipalities in the Heitersberg region of Canton Aargau, Switzerland. Services are provided by qualified nursing and care staff operating seven days a week (07:00–22:00 for nursing, 08:00–17:00 for household). The organization also coordinates care with doctors, hospitals, family caregivers, and municipalities, and is financed primarily through statutory health insurance, municipal contributions, and client co-payments.

Product overview

Spitex Heitersberg operates as a unified home healthcare and nursing services organization providing comprehensive care across the Canton of Aargau, Switzerland. The organization offers a portfolio of interconnected services centered on nursing care (Pflege allgemein) as the core offering, supported by specialized services including Wound and Foot Care, Palliative Care, and Psychiatric Spitex. Additional support services encompass Care and Household assistance, Support for Caring Relatives, Additional Services (including emergency call systems), and multilingual support. The organization has achieved the Swiss Care Excellence Certificate as a quality assurance measure. Services are delivered by regional teams (North, East, South, West) plus specialized teams for Psychiatry, Palliative Care, and Household, covering 12 municipalities in the Heitersberg region.

Differentiator

Problem solved

Functional benefit

Products and services

• Nursing Care (Pflege allgemein) Comprehensive home nursing services including assessment, consultation, basic care (hygiene, dressing, mobilization), and treatment care (vital signs, wound care, medication administration, oxygen therapy, stoma care, infusions), delivered by qualified nursing staff to clients in their homes across 12 municipalities.
• Wound and Foot Care (Wund- und Fusspflege) Professional wound treatment and consultation for acute, chronic, and complex wounds performed by certified wound experts, including foot care consultation and referral services for clients at home.
• Palliative Care End-of-life care for patients with incurable, life-threatening diseases, focused on symptom relief, quality of life, and family support, with 24/7 availability including night on-call service, coordinated with palliative specialists as needed.
• Psychiatric Spitex (Psychiatrische Spitex) Outpatient psychiatric counseling and care by specialized nursing staff, including support for mental health conditions, social problems, crisis management, relapse prevention, and coordination with other services such as PDAG.
• Care and Household (Betreuung & Hauswirtschaft) Hourly care, companionship, shopping assistance, meal preparation, household cleaning, laundry care, and plant care provided Monday to Friday 08:00–17:00, available to residents in the 12-municipality service area.
• Support for Caring Relatives (Pflegende Angehörige) Professional support and consultation for family caregivers, including professional employment for basic care and treatment care services, regular counseling conversations, and psychosocial support to ensure care quality.
• Additional Services (Weitere Dienstleistungen) Ancillary services including Spitex emergency call system, medical aids (hospital beds), incontinence materials, transportation services, meal services, and cleaning institute referrals.
• Services for Non-German Speakers (Für Fremdsprachige) Information materials and care service information provided in 13 different languages to support foreign-language residents in accessing Spitex services and understanding financing.
• Spitex-Notruf (Emergency Call) Emergency call service providing rapid response capability for clients in their homes, complementing the 07:00–22:00 home nursing operations.
• Verein Spitex Heitersberg Membership Annual association membership at CHF 50 per year with benefits including discounts on household services, invitation to the annual general meeting (Mitgliederversammlung), and delivery of the annual report.

Named customers2 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Kantonsspital BadencoreStrategic or Co-development PartnerHospital partnership for patient transitions between hospital and home care. Enables coordinated care for patients returning home after hospitalization.
• KSA (Kantonsspital Aarau)coreStrategic or Co-development PartnerCantonal hospital partnership for integrated care coordination and patient referrals.
• Spital MuricoreStrategic or Co-development PartnerRegional hospital partnership for care coordination and patient referrals.
• PDAG (Psychiatrische Dienste Aargau)coreStrategic or Co-development PartnerPsychiatric services partnership for outpatient psychiatric care coordination and patient referrals in psychiatric care.
• Spitex Region Brugg (PalliativeSpitex)minorStrategic or Co-development PartnerPartnership for specialized palliative care services, particularly in complex palliative situations requiring specialized palliative expertise.
• Lifestage SolutionscoreTechnology or IntegrationDigital material and medical supplies partnership. Enables efficient and simple processes around patient care through digital supply chain solutions.
• OdA Brugg (Organisation der Arbeitswelt Gesundheit)minorStrategic or Co-development PartnerEducational partnership for continuing education programs including 'Wiedereinstieg/WEK Pflege HF' (re-entry course for nursing professionals).
• concret AGcoreStrategic or Co-development PartnerQuality certification partner. Awarded Swiss Care Excellence Certificate for quality management in nursing care in January 2024.
• Barmelweid ClinicminorStrategic or Co-development PartnerSpecialized clinic partnership for respiratory and somatic care referrals.
• CareumminorStrategic or Co-development PartnerEducational institution partnership for nursing education and training programs.
• HFGS (Höhere Fachschule Gesundheit und Soziales)minorStrategic or Co-development PartnerHigher vocational education partnership for nursing degree programs (HF level).
• Contracted municipalitiescoreChannel Partner/ Reseller/ Distributor12 municipalities (Bellikon, Birmenstorf, Fislisbach, Künten, Mägenwil, Mellingen, Oberrohrdorf, Niederrohrdorf, Remetschwil, Stetten, Tägerig, Wohlenschwil) providing financial support and service agreements.
• Health insurance companiescoreChannel Partner/ Reseller/ DistributorMandatory health insurance coverage per KLV (Krankenpflege-Leistungsverordnung). Supplementary insurance coverage for household services.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Spitex Luzern: Regional non-profit Spitex in Canton Luzern delivering home nursing, household support and palliative care under the same federal regulatory framework; closely comparable operating model.
• Home Instead Schweiz: Private Swiss franchise delivering in-home personal care, companionship and dementia support; directly competes for household/care service demand that Spitex Heitersberg covers via its non-medical team.
• Spitex Zürich: Largest non-profit Spitex organization in Switzerland, operating under the same municipal-contract and KLV-reimbursement model in the Canton of Zürich; comparable in service portfolio (nursing, palliative, household, psychiatric).
• Spitex Basel: Non-profit Spitex serving the Basel region with a similar municipal-mandate, KLV-funded home-care portfolio; comparable organizational structure and service mix.
• Spitex Bern: Major non-profit Spitex in the Canton of Bern offering the same regulated in-home nursing, household and palliative services; directly comparable business model and customer base.
• Spitex Region Brugg: Adjacent non-profit Spitex serving the Brugg region of Canton Aargau; directly comparable Verein-structured home-care organization and named partner of Spitex Heitersberg for palliative care services.

Others

• Spitex Schweiz: National umbrella association representing Swiss Spitex providers; not a direct competitor but shapes KLV policy, training standards and sector branding that directly affect Spitex Heitersberg's operating environment.
• Curaviva Schweiz: Industry association for Swiss long-term care providers; comparable ecosystem participant influencing regulation, workforce training and tariff negotiation relevant to Spitex Heitersberg's operating model.

Broad incumbents

• Senevita AG: Major Swiss private operator of residential and home-care services for seniors; competes with Spitex Heitersberg for elderly clients and municipal contracts but across a wider service portfolio.
• Tertianum AG: Largest private senior-care provider in Switzerland with residential, assisted-living and home-care offerings; competes for the same elderly population with a broader, capital-backed portfolio than Spitex Heitersberg.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php
• Instagraminstagram.com/spitex_heitersberg
• YouTubeyoutube.com/channel/UCJb7tkJqB5cLqE
• LinkedInlinkedin.com/company/spitex-heitersberg
• TikToktiktok.com/@spitex_heitersberg

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Spitex Heitersberg