The Job Exchange Associates Inc

What The Job Exchange Associates Inc does

The Job Exchange Associates, Inc. is a private, relationship-driven staffing and recruiting agency focused on placing candidates in administrative support, customer support, accounting, and human resources roles for small and mid-sized employers. Founded in the late 1990s and headquartered in Trappe, Pennsylvania (formerly based in Limerick, PA), the company operates with a small core team of four — including the founder and current Strategic Advisor Lori Colasanti — using a proprietary 9-step consultative process rather than any proprietary technology platform. The business model is transaction-based: employers pay a percentage of the placed candidate's salary upon successful hire, with no upfront fee, and the firm also offers temp and temp-to-hire placements plus tiered resume services for job seekers.

The company serves a tightly defined regional market in suburban Philadelphia — Chester, Delaware, and Montgomery Counties — and reports having worked with 500+ companies, placed more than 3,000 candidates, and achieved nearly 90% repeat-customer business, with 93.5% client satisfaction (9 or 10 out of 10) per ClearlyRated. Go-to-market is sales-led and community-driven, combining direct employer outreach, a $50 referral bonus, a blog and podcast presence, and third-party endorsements including the 2023 Philadelphia 100 Award and the 2022 ClearlyRated Best of Staffing Client Award.

On January 5, 2024, Emerson Group of Moorestown, NJ acquired The Job Exchange, which now operates as a division of Emerson Group. The combined organization claims 79 years of business experience and a candidate database exceeding 1,000,000 profiles, extending the served geography into southern New Jersey and the broader greater Philadelphia market. Following the acquisition, Lori Colasanti transitioned to a Strategic Advisor role, and the firm continues to operate without disclosed external funding or proprietary technology.

Name

The Job Exchange Associates Inc

Legal name

The Job Exchange Associates, Inc.

Website

https://thejobexchange.com

Company type

Private

Founded year

1998

Operating status

Acquired

Headcount range

1–10 employees

Short description

The Job Exchange Associates, Inc. is a private suburban Philadelphia staffing agency placing administrative, customer support, accounting, and HR candidates for small and mid-sized employers across Chester, Delaware, and Montgomery Counties in Pennsylvania; since January 2024 it has operated as a division of Emerson Group.

Ownership category

akta.pro rank

Product category

Staffing and Recruiting Services

NAICS

Employment Placement Agencies (561311), Temporary Help Services (561320)

SIC

Services-Employment Agencies (7361), Services-Help Supply Services (7363)

akta.pro primary industry

Administrative, Clerical & Office Support Direct Hire (BPACAFAF)

akta.pro secondary industry

Professional & Technical Direct Hire (IT, Engineering, Finance, Healthcare) (BPACAFAC)

Keywords

• Staffing services
• Recruiting agency
• Direct hire placement
• Temporary staffing
• Resume writing

Headquarters

HQ city

Trappe

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations

Revenue model

1. Direct Hire Placement: Employers pay a percentage of the placed candidate's salary upon successful hire. No upfront payment required. This is the primary revenue stream for the company.
2. Temp-to-Hire Placement: Temporary staffing with an option to convert to permanent hire, with the employer paying a fee upon conversion.
3. Temporary Staffing: Provides temporary workers to employers on a contractual basis.
4. Resume Writing Services: Offers resume writing services to job seekers at tiered price points: Resume Review and Consultation from $50, Resume Writing Service from $250. No fee to job seekers at any stage of the placement process.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

The Job Exchange Associates Inc is a full-service staffing and recruiting agency that places candidates in administrative support, customer support, accounting, and human resources roles through direct hire, temp-to-hire, and temporary arrangements. The firm uses a proprietary 9-step consultative process to match employers with vetted candidates, charging a percentage of placed candidates' salaries upon successful hire. It also offers resume writing and review services to job seekers on a fee basis.

Product overview

The Job Exchange Associates Inc is a staffing and recruiting agency that operates as a single-service business offering staffing and recruitment solutions. The company's core offerings consist of staffing and recruiting services for employers (direct hire, temp-to-hire, and temporary placements) supplemented by job search assistance services for candidates. Supporting services include Resume Writing Service (available at Entry Level, Mid Level, and Executive Level tiers) and Resume Review and Consultation. The company employs a proprietary 9-step hiring process for employer clients. All offerings are centered around four core placement areas: administrative support, customer support, accounting, and human resources.

Differentiator

Problem solved

Functional benefit

Products and services

• Staffing and Recruiting Services Full-service staffing agency providing direct hire, temp-to-hire, and temporary placements of candidates in administrative support, customer support, accounting, and human resources fields for employers in the greater Philadelphia and southern New Jersey areas.
• Direct Hire Placement Permanent placement of vetted candidates with employers. Employers pay a percentage of the placed candidate's salary upon successful hire, with no upfront payment required.
• Temp-to-Hire Placement Temporary staffing arrangement with an option for the employer to convert the worker to permanent hire, with the placement fee due upon conversion.
• Temporary Staffing Provides temporary workers to employers on a contractual basis for administrative support, customer support, accounting, and human resources roles.
• Resume Writing Service Professional resume writing service offering entry-level, mid-level, and executive-level packages. Includes review of current resume, initial consultation, first draft, draft review, and final version. Starting at $250.
• Resume Review and Consultation 30-minute session with a recruiter providing resume critique, insider tips, keyword recommendations, and ATS guidance to help resumes get noticed by hiring managers. Priced at $50.

Quantifiable outcome

• 93.5% of clients gave satisfaction scores of 9 or 10 out of 10, significantly above the industry average of 41%.
• +2 more outcomes

Named customers21 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Emerson GroupcoreStrategic or Co-development Partner · 5 January 2024Emerson Group of Moorestown, NJ acquired The Job Exchange Associates, Inc. of Limerick, PA on January 5, 2024. The Job Exchange now operates as a division of Emerson Group. The combined organization leverages 79 years of business experience and a database of over 1,000,000 candidates. Lori Colasanti remains as Strategic Advisor. Two key recruiters, Renee Stipa and Jami Rossman, joined Emerson Group's team. The acquisition is designed to elevate expertise, resources, and service offerings for employers and candidates in the greater Philadelphia and southern New Jersey areas.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Randstad: Global staffing leader with dedicated administrative, customer service, accounting/finance, and HR practice areas across permanent and temporary staffing. Comparable in service mix and target employer segments.
• Insight Global: Large staffing and talent solutions provider placing administrative, customer support, finance, and HR professionals on contract, contract-to-hire, and direct-hire bases. Comparable on functional mix and multi-mode delivery.
• Robert Half: Global staffing firm specializing in accounting, finance, administrative, customer support, and HR placements. Directly comparable in functional verticals (accounting, admin, HR) served and direct-hire + temp models used.
• Kelly Services: Global staffing provider offering administrative, customer support, accounting/finance, and HR talent on temporary, temp-to-hire, and direct-hire bases. Comparable on functional verticals and placement modes.
• Adecco: One of the world's largest staffing and workforce solutions providers, covering administrative, customer service, accounting, and HR placements through both permanent and temporary models. Comparable on service breadth and placement types, though much larger scale.
• ManpowerGroup: Global staffing leader with strong administrative, customer service, and professional placements across permanent and temporary engagements. Comparable on core service lines and SMB/mid-market employer targeting.

Direct peers

• PeopleShare: Pennsylvania-headquartered staffing firm providing administrative, accounting, customer support, and light industrial placements across the Mid-Atlantic. Directly comparable regional competitor with overlapping service lines and target SMB/mid-market employers.
• Express Employment Professionals: Franchised staffing network placing administrative, customer support, accounting, and HR candidates in direct-hire, temp-to-hire, and temporary roles primarily to SMBs. Closely aligned business model and target customer profile to The Job Exchange.
• Spherion: Staffing and recruiting franchise placing administrative, customer service, accounting, and HR talent in direct-hire, temp-to-hire, and temporary roles, primarily to SMBs. Comparable business model, scope, and target customer segment.
• Kforce: Professional staffing firm focused on finance/accounting, technology, and HR placements, offering both direct-hire and flexible staffing solutions. Comparable on the accounting/finance/HR placement verticals.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Job Exchange Associates Inc