Sinttel-DF

What Sinttel-DF does

Sinttel-DF (Sindicato dos Trabalhadores em Telecomunicações do Distrito Federal) is a non-profit labor union founded in 1983 that exclusively represents telecommunications and call center workers in the Federal District of Brazil. Headquartered in Brasília at Setor de Autarquias Sul, the union holds statutory standing to negotiate collective bargaining agreements (ACTs/CCTs) with 40+ telecommunications employers operating in its jurisdiction, including Oi, Claro/Embratel, Vivo/Telefônica, TIM, Telebras, Telemont, V.Tal, Huawei, Nokia, Algar Telecom, and Equatorial, among others.

The union's core service portfolio centers on legal representation and contract termination homologation (Serviços Jurídicos), collective bargaining, and member benefits administration. Benefits include the Plano OdontoGroup dental plan (R$0/month for titular members, R$20.50/month for dependents), a Sesc-DF leisure convenant (R$26/month), discounted vacation packages at four Caldas Novas resort partners (Ecologic Park, Sol das Caldas, Privê das Thermas II, Clube Náutico), educational discounts at 15+ universities, and dedicated retiree services (Aposentado Mais). Member communication is delivered via the "Boletins Alô Alô" newsletter, a mobile app on Android and iOS, web radio (Rádio Sinttel-DF), TV Web, and workplace visit programs (Sinttel Presente and Sinttel Itinerante).

The business model is funded primarily by mandatory 1% gross salary membership dues deducted by employers, supplemented by voluntary post-2018 labor reform contributions (Banco do Brasil AG 3599-8, C/C 221.073-8), benefit partnership fees, and leisure program revenues. Governance is by an elected cross-employer Board of Directors, with the 2016-2020 board led by President Brígido Roland Ramos, alongside delegate representatives to the federation and a Fiscal Council. The organization employs 11-50 staff across legal, administrative, secretarial, press, and data center functions.

Name

Sinttel-DF

Legal name

Sindicato dos Trabalhadores em Telecomunicações do Distrito Federal

Website

https://sinttel.org.br

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Sinttel-DF is a labor union founded in 1983 that exclusively represents telecommunications and call center workers in the Federal District of Brazil, providing collective bargaining, legal services, and member benefits including dental, leisure, and education discounts.

Ownership category

akta.pro rank

Headquarters

HQ city

Brasília

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Monthly membership dues: Members pay 1% of their gross monthly salary as union dues, including on 13th salary. This is the primary ongoing revenue stream sustaining the union's operations, infrastructure, and staff.
2. Voluntary syndicate contribution: Following the 2018 labor reform that made the annual union tax voluntary, workers who wish to contribute voluntarily may deposit to Banco do Brasil AG 3599-8, C/C 221.073-8.

Pricing tiers

Distribution channels5 records

Marketing channels6 records

Core offering

Sinttel-DF is a nonprofit labor union representing telecommunications and call center workers in the Federal District of Brazil. It negotiates collective bargaining agreements (ACTs/CCTs) with 40+ telecom employers, provides legal representation and contract termination homologation, and administers a member benefits package including a dental plan (OdontoGroup), a Sesc-DF leisure convenant, Caldas Novas vacation packages, and educational discounts. The union is funded by monthly membership dues of 1% of gross salary and operates an online enrollment system, digital communications (web radio, mobile app, email bulletins), and member support services at its Brasília headquarters and via workplace visits.

Product overview

Sinttel-DF (Sindicato dos Trabalhadores em Telecomunicações do Distrito Federal) is a labor union for telecommunications workers in Brazil's Federal District. Rather than a technology product company, it provides union services including legal representation, collective bargaining, and member benefits. The organization operates a website portal offering core services such as online membership enrollment (Filiação Online), contract termination homologation (Homologação), legal services (Serviços Jurídicos), and digital communication (Boletins Alô Alô, Sinttel Presente, Rádio-Web/TV Web). Member benefits include dental insurance through Plano OdontoGroup partnership, vacation packages in Caldas Novas, Sesc leisure partnerships, educational discounts, and a mobile app. The union also provides itinerant services (Sinttel Itinerante), retiree programs (Aposentado Mais), and an online chat support system. Sinttel-DF negotiates and manages collective labor agreements (Acordos Coletivos de Trabalho) with telecommunications companies including Claro, Oi, Vivo, Telebras, TIM, and numerous contractors. The organization publishes informational brochures (Cartilhas) on labor rights topics and operates a web radio broadcasting union news and cultural content.

Differentiator

Problem solved

Functional benefit

Brands

• OdontoGroup Plan: Dental plan offered exclusively to Sinttel-DF members through partnership with OdontoGroup
• Rádio Sinttel-DF
• TV Web Sinttel-DF
• Boletins Alô Alô

Segments2 records

Ideal customer profiles2 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• OdontoGroupcoreOthersSinttel-DF partnered with OdontoGroup to offer exclusive dental insurance plans to union members. The plan covers 200+ procedures with no usage limits, including emergency services 24/7. Titular members pay ZERO (subject to ACT), dependents R$20.50/month, and aggregated family members R$21.50/month. The partnership provides below-market rates exclusively for Sinttel-DF members.
• Sesc-DFcoreOthersSinttel-DF entered a convenant with Sesc-DF (Serviço Social do Comércio) to provide leisure, entertainment, and cultural services to union members in the Federal District. Members pay R$26.00/month individually. The convenant grants access to Sesc facilities including sports, swimming pools, cultural events, and holiday excursions.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Others

• OdontoGroup: Dental-plan partner providing Plano OdontoGroup to Sinttel-DF members. A benefits supplier rather than a labor peer, but central to the union's member-retention economics and bundled offering.
• Sesc-DF (Serviço Social do Comércio – DF): Sinttel-DF's leisure-benefits partner. Not a peer in representation but a key ecosystem counterpart whose facilities and convenant pricing materially shape Sinttel-DF's member value proposition.

Direct peers

• Sinttel-SP (Sindicato dos Trabalhadores em Telecomunicações do Estado de São Paulo): The São Paulo state affiliate of the same Sinttel federation representing telecom workers. Same sector, same federation affiliation, same collective-bargaining playbook; directly comparable on services, funding model, and member offerings.
• Sinttel-MG (Sindicato dos Trabalhadores em Empresas de Telecomunicações do Estado de Minas Gerais): Minas Gerais state telecom union, also CUT-affiliated. Operates the same representation-plus-benefits model (legal, dental, leisure) and negotiates ACTs with the same national telecom operators in its state.
• Sinttel-RJ (Sindicato dos Trabalhadores em Telecomunicações do Estado do Rio de Janeiro): Rio de Janeiro state telecom union; closest functional peer given the same industry employers and parallel legal/benefits structure for telecom and call-center workers.
• Fenattel (Federação Nacional dos Trabalhadores em Telecomunicações): National federation to which Sinttel-DF delegates. Provides strategic coordination and bargaining leverage for affiliated state telecom unions, including Sinttel-DF.

Broad incumbents

• Sindpd (Sindicato dos Trabalhadores em Processamento de Dados do Estado de São Paulo): Larger São Paulo IT/tech workers union. Adjacent industry (telecom-adjacent technology workers) with overlapping collective bargaining and member-benefit offerings, but broader IT rather than telecom-specific scope.
• CUT Brasil (Central Única dos Trabalhadores): National labor central to which Sinttel-DF is affiliated (visible in the CUT branding on its site). Sets broader labor-political alignment and federation policy that influences Sinttel-DF's positioning.

Regional players

• Sinttel-RS (Sindicato dos Trabalhadores em Telecomunicações do Rio Grande do Sul): Rio Grande do Sul state telecom union; same national federation, same sector, but confined to a different geographic jurisdiction, providing a structural regional peer for benchmarking.
• Contestados Sindnorte: A regional telecom workers' union organization in northern Brazil; comparable sectoral focus and member-benefit structure but limited national footprint.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/sintteldf
• YouTubeyoutube.com/@sinttel-df
• Facebookfacebook.com/sinttelbsb
• LinkedInlinkedin.com/company/sinttel
• Instagraminstagram.com/caldasnovas

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sinttel-DF