What Dalil does

Dalil is a privately held technology company headquartered in Abu Dhabi (NBAD Tower, ADNEC) with additional offices in Riyadh, Miami, and Rabat, that designs, deploys, and operates AI-powered secure digital systems for governments and critical infrastructure clients. The company is organized around five vertical platforms: Dalil Identity & Immigration (border control, multi-modal biometrics, civil records, visa management, digital ID/KYC), Dalil Aviation (API/PNR intelligence and the Dalma Departure Control System), Dalil Customs (Advanced Cargo Information and risk management), Dalil Healthcare (medication control and hospital information systems), and Dalil Law Enforcement (list management and multilingual name matching). Supporting these verticals is a horizontal AI services layer comprising Intelligent Document Processing using LLMs and computer vision, an Enterprise Knowledge Search built on retrieval-augmented generation, Predictive Analytics, and Process Automation with autonomous AI agents, plus implementation services for AI transformation, software development, IT/OT cybersecurity, outsourcing, consultation, and operations.

The technical foundation combines proprietary AI modules for biometric matching, cargo and passenger risk scoring, and name matching with integration onto Oracle, Microsoft, and Palo Alto Networks technology stacks. Reported operational outcomes include under-20-second e-Gate processing, over 99% of passengers risk-assessed before departure, a 50% reduction in low-risk cargo physical inspections, customs clearance times under 24 hours, less than 0.1% duplicate patient records, and a 40% reduction in time-to-evidence for major crimes. Distribution is direct enterprise field sales to ministries, immigration authorities, customs agencies, hospitals, and police forces, supported by joint ventures and strategic companies, with go-to-market reinforced through conference participation at events such as the WCO Technology Conference & Exhibition 2026 and AI Everything Egypt 2026.

Name

Dalil

Legal name

Dalil

Website

https://dalil.tech

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

UAE-based technology partner delivering AI-powered secure digital systems for governments and critical infrastructure across five verticals: Identity & Immigration, Aviation, Customs, Healthcare, and Law Enforcement, with offices in Saudi Arabia, USA, and Morocco.

Ownership category

akta.pro rank

Headquarters

HQ city

Abu Dhabi

HQ country

United Arab Emirates

HQ region

Middle East

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Digital Solutions and Platforms: Dalil designs, deploys, and operates intelligent digital solutions across interconnected environments for government and enterprise clients. Revenue appears to come from long-term strategic partnerships involving platform development, deployment, and sustained operation.
2. Professional Services and Consultation: Execution-ready tech vision for transformation including cloud, integration, automation, and advanced AI consultation services
3. Software Development and Integration: Custom software that integrates seamlessly with client systems, enterprise and cloud-ready solutions
4. IT/OT Cybersecurity Services: Cybersecurity services securing operations with risk assessment and trusted continuity
5. Outsourcing Services: On-demand talent development, infrastructure, and cybersecurity services to boost IT capabilities

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Dalil designs, deploys, and operates AI-powered secure digital systems for governments and critical infrastructure organizations across identity & immigration, aviation, customs, healthcare, and law enforcement. Its portfolio combines five vertical platform families (Dalil Identity & Immigration, Aviation, Customs, Healthcare, Law Enforcement) with horizontal AI services and professional services for development, cybersecurity, consultation, and operations. The company delivers end-to-end solutions from concept and development through deployment and sustained operational support.

Product overview

Dalil delivers a comprehensive portfolio of AI-powered digital transformation solutions organized around five core vertical platforms: Dalil Identity & Immigration (border control, biometrics, civil records, visa management, digital ID/KYC), Dalil Aviation (API/PNR intelligence, departure control), Dalil Customs (Advanced Cargo Information system), Dalil Healthcare (medication control, healthcare management), and Dalil Law Enforcement (list management, name matching). Supporting these vertical platforms are AI services including Intelligent Document Processing, Enterprise Knowledge Search (RAG), Predictive Analytics, and Process Automation with AI Agents, plus horizontal services for AI transformation, software development, cybersecurity, outsourcing, consultation, and operations. The architecture combines specialized domain-specific modules with shared AI capabilities and infrastructure services, enabling governments and enterprises to deploy complete digital ecosystems across complex operational environments.

Differentiator

Problem solved

Functional benefit

Brands

• Dalil Aviation: Advanced systems for safe and efficient air travel, including API/PNR intelligence and Departure Control Systems
• Dalil Customs
• Dalil Healthcare
• Dalil Identity & Immigration
• Dalil Law Enforcement

Products and services

• Dalil Identity & Immigration Unified identity management and border operations platform for governments and immigration authorities consolidating identity verification, risk intelligence, biometric authentication, civil records, visa management, and digital ID/KYC.
• Dalil Aviation National-grade aviation security and operations platform centered on API/PNR intelligence for early passenger risk assessment, watchlist matching, and real-time threat detection, with an integrated departure control system for airline operations.
• Dalil Customs Unified national-scale customs modernization platform featuring digital declarations, automated processing, coordinated inspections, and Advanced Cargo Information (ACI) for proactive risk-based cargo assessment.
• Dalil Healthcare Secure integrated digital healthcare platform enabling medication control, healthcare management, patient records, and national health data exchange for hospitals, clinics, and regulatory authorities.
• Dalil Law Enforcement Intelligence-driven law enforcement platform for police, border control, and national security environments providing real-time watchlist access, multilingual name matching, list management, and AI-assisted investigations.
• Intelligent Document Processing AI service using LLMs and computer vision to automatically extract, classify, and summarize information from contracts, invoices, and reports for government and enterprise clients.
• Enterprise Knowledge Search (RAG) Secure chat-with-data service enabling employees to ask natural language questions against internal knowledge bases, technical documentation, and HR policies using retrieval-augmented generation.
• Predictive Analytics Machine learning service developing models to forecast demand, predict customer churn, and identify potential equipment failures for government and enterprise clients.
• Process Automation with AI Agents Service creating autonomous AI agents that perform multi-step tasks such as processing insurance claims, managing customer support tickets, and automating customs clearance workflows for trusted traders.
• AI Transformation Services Consulting and implementation service that activates AI across government and enterprise operations through analytics, machine learning, and integration programs.
• Development Services Custom enterprise and cloud-ready software development service that integrates seamlessly with client systems across government and enterprise environments.
• IT/OT Cybersecurity Services Cybersecurity service securing IT/OT operations through risk assessment, trusted continuity, and integration with Palo Alto Networks technologies.
• Outsourcing Services On-demand outsourcing service providing talent development, infrastructure, and cybersecurity capabilities to boost client IT functions.
• Consultation Services Consulting service providing execution-ready technology vision for digital transformation covering cloud, integration, automation, and advanced AI.
• Operational Services Round-the-clock managed operations service providing IT stability, smart monitoring, proactive maintenance, and disaster recovery for government and enterprise clients.

Quantifiable outcome

• Over 99% of passengers risk-assessed before departure
• +16 more outcomes

Named customers3 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability12 records

Feature10 records

Partnerships

Seven partnerships are on record, tiered core and supporting.

• OraclecoreTechnology or IntegrationStrategic alliance with Oracle for best-in-class cloud platforms and enterprise solutions integration. Dalil leverages Oracle's cloud infrastructure and database technologies within its secure digital solutions for government clients.
• MicrosoftcoreTechnology or IntegrationStrategic alliance with Microsoft for cloud, cybersecurity, and AI-driven automation platform integration. Dalil integrates Microsoft's enterprise platforms including Azure cloud services and security solutions.
• Palo Alto NetworkscoreTechnology or IntegrationStrategic alliance with Palo Alto Networks for cybersecurity solutions that secure operations, risk assessment, and trusted continuity across Dalil's government technology platforms.
• Security & Identity Technology PartnerssupportingTechnology or IntegrationMultiple technology partners in security and identity categories supporting the company's digital identity and border control solutions.
• Cloud, Data & Platforms PartnerssupportingTechnology or IntegrationMultiple technology partners for cloud infrastructure, data management, and platform solutions enabling Dalil's digital transformation services.
• Infrastructure & Networking PartnerssupportingTechnology or IntegrationMultiple technology partners for infrastructure and networking solutions supporting enterprise digital operations.
• Hardware, Storage & Backup PartnerssupportingTechnology or IntegrationMultiple technology partners for hardware, storage, and backup solutions supporting the company's comprehensive digital infrastructure offerings.

Scale indicators18 records

Recent moves6 records

Expansion highlights6 records

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Customer concentration

• LinkedInlinkedin.com/company/dalil-information-technology-uae

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dalil