The Connection Xchange

What The Connection Xchange does

The Connection Xchange (TCX) is a privately held, US-based executive management consulting firm founded in 2017 by Robert Few and headquartered in Taylors, South Carolina. The firm operates with a team of 1-10 employees, structured as a two-partner boutique practice (Robert Few as Managing Partner and Shannon Few as Partner). TCX delivers strategic advisory services to executives, companies, and associations operating in the Electronic Security, Connected Home, and Internet of Things (IoT) industries, with verticals including Multiple Service Operators (MSOs), security integrators, new market entrants, and IoT/SaaS service providers.

TCX's core offering is custom-scope executive management consulting engagements rather than a software product or platform. Services span organizational development, growth strategy planning, customer journey optimization, high-performance culture creation, ERP integration support, and interim executive roles (e.g., Robert Few's interim GM engagement at Select Security's residential business unit). The firm monetizes via professional services fees, with no public pricing, no productized offerings, and no recurring SaaS-style revenue. Distribution is sales-led, executed through direct consultation calls scheduled via Calendly, supplemented by thought leadership marketing including industry speaking engagements (ISC, ESX, ESA Leadership Summit, Total Tech Summit), a monthly First Friday Newsletter, and a blog.

The business model is founder-centric and relationship-driven, leaning heavily on Robert Few's 30+ years of industry experience (King Central, Criticom International, Time Warner Cable-IntelligentHome, Morlyn Financial Group) and Shannon Few's sales and association leadership background (Snap One, ESA, AE Ventures). TCX is a member of multiple state alarm associations, and Robert Few holds industry recognition including the 2017 Sara E. Jackson Memorial Award from the Electronic Security Association. There is no evidence of external investment, M&A activity, geographic expansion beyond the US, or productized technology offerings.

Name

The Connection Xchange

Legal name

The Connection Xchange (TCX)

Website

https://theconnectionxchange.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

The Connection Xchange is a US-based boutique executive management consulting firm serving the Electronic Security, Connected Home, and IoT industries, advising MSOs, security integrators, and SaaS providers on growth strategy, organizational development, and customer engagement.

Ownership category

akta.pro rank

Product category

Management Consulting

akta.pro primary industry

Customer Experience (CX) & Digital Experience (BPAHAEAC)

Keywords

• Executive management consulting
• Security industry advisory
• Growth strategy consulting
• Organizational development services
• IoT consulting services

Headquarters

HQ city

Taylors

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations

Revenue model

1. Executive Management Consulting Services: TCX generates revenue through professional consulting engagements with executives, companies, and associations. The firm delivers measurable results through industry insight and experience, creating long-term relationships with clients. Services include organizational development, growth strategy planning, and executive advisory.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

The Connection Xchange (TCX) is an executive management consulting firm that delivers strategic advisory and organizational development services to companies operating in the Electronic Security, Connected Home, and IoT industries. Its offerings center on profitability optimization, growth strategy development, company culture assessment, and customer/subscriber engagement programs for MSOs, security integrators, new market entrants, and IoT/SaaS service providers.

Product overview

The Connection Xchange (TCX) operates as an Executive Management Consulting firm offering a unified suite of consulting services rather than a software product platform. The core offering is Executive Management Consulting Services, which encompasses customer journey optimization, high-performance company culture development, and organizational growth strategy planning. These services are delivered through direct engagement with executives and companies in the Electronic Security, Connected Home, and IoT sectors, including MSO operators, security integrators, and SaaS providers.

Differentiator

Problem solved

Functional benefit

Products and services

• Executive Management Consulting Services

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves3 records

Expansion highlights3 records

Broad incumbents

• Korn Ferry: Global executive advisory and organizational consulting firm providing C-suite search, leadership development, and strategic advisory - the same executive-management value proposition TCX delivers but at much greater scale across industries.
• Bain & Company: Global management consulting firm advising executives on growth strategy, customer engagement, and organizational transformation - mirroring TCX's service stack but across a much broader client base.
• Heidrick & Struggles: Executive search and leadership consulting firm advising on culture, organization design, and CEO succession - directly comparable to TCX's high-performance culture and organizational development services.
• McKinsey & Company: Premier global management consulting firm offering strategy and organizational advisory across technology, telecom, and security verticals; represents the scale incumbent TCX could be compared against by enterprise clients.
• Accenture: Global consulting and technology services firm advising on digital transformation and customer experience - directly comparable to TCX's customer journey and digital engagement focus, especially in IoT and connected products.
• Boston Consulting Group: Global management consulting firm providing strategy, technology, and organizational advisory; the breadth incumbent that competes for the same executive-level transformation mandates TCX pursues.
• Deloitte Consulting: Large professional services firm offering strategy, technology, and human capital consulting - overlapping TCX's technology strategy and organizational transformation offerings at enterprise scale.
• Spencer Stuart: Executive search and leadership advisory firm serving boards and CEOs with strategy, succession, and organizational consulting - overlapping TCX's executive advisory and organizational development offerings.
• Oliver Wyman: Global management consulting firm specializing in strategy, operations, and organizational change - comparable to TCX's growth strategy and operational efficiency engagements.

Direct peers

• AE Ventures: Advisory and business development firm focused on the security and IoT industries, where Shannon Few previously served as VP of Business Development. Directly comparable to TCX in serving integrators and technology providers with strategic advisory.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights3 records

Customer concentration

• LinkedInlinkedin.com/company/the-connection-xchange

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Connection Xchange