What Stjørdal kommune does

Stj\u00f8rdal kommune is a Norwegian municipality (kommune) in Tr\u00f8ndelag county serving approximately 25,000 residents (milestone reached May 2025) with a workforce of 1,001\u20135,000 employees. The municipality delivers statutory public services across education (kindergarten through adult education, SFO, PPT special education), healthcare and elder care (home nursing, dementia care, mental health, Legevakt emergency services, Helsehus), social services, infrastructure (water, sewage, roads, street lighting), urban planning, cultural activities, and emergency response. It operates the Servicetorg citizen service center at the town hall in Kj\u00f8pmannsgata 9, Stj\u00f8rdal, supported by digital channels including the Min side citizen portal, eDialog secure messaging (integrated with ID-porten for authentication), SiFra and Tips Oss infrastructure-issue reporting systems, and an ArcGIS-based Kartportal. Recent product launches include digital hjemmesykepleie video-based home nursing (February 2026), a new map platform (November 2025), and a dementia competence center (December 2025).

The municipality is funded through a mix of Norwegian state transfers and grants, municipal income tax, user fees (water, sewage, waste via Innherred Renovasjon, building permits, swimming hall tickets), and project grants (e.g., NOK 3 million from Sparebankstiftelsen SMN for Kunstlandskap MIDT 2025\u20132030; NOK 370,000 annual IMDi integration grant). It leads the V\u00e6rnesregionen shared services collaboration with Frosta, Malvik, Selbu, and Tydal municipalities, providing pooled IT, HR, finance, payroll, child welfare, and emergency services. Strategic partnerships include Helse Nord-Tr\u00f8ndelag (district medical center from January 2026) and SINTEF (sensor-based water/sewage management research). Leadership consists of Mayor Eli Arnstad, Deputy Mayor Renate T. Bj\u00f8rshol, and outgoing Kommunedirekt\u00f8r Tor Jakob Reitan (departing April 2026), with Bente N\u00e6verdal currently serving as Municipal Director. Stj\u00f8rdal ranked 6th nationally on the 2023 Kommunebarometeret (third consecutive top-10 finish) and won the \u00c5rets Samspillsprosjekt award in 2025 for the Fosslia care center project.

Name

Stjørdal kommune

Legal name

Stjørdal kommune

Website

https://stjordal.kommune.no

Company type

Private

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Stj\u00f8rdal kommune is a Norwegian municipality in Tr\u00f8ndelag serving approximately 25,000 residents with statutory public services spanning education, healthcare, elder care, infrastructure, urban planning, and cultural activities. It delivers these via digital citizen portals and shared regional services with neighboring municipalities.

Ownership category

akta.pro rank

Product category

Municipal Public Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Assisted Living Facilities for the Elderly (623312), Social Assistance (624)

SIC

Services-Facilities Support Management Services (8744), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Local Public Health & Human Services Administration (BPAIACAK), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Municipal public services
• Citizen service portal
• Home healthcare services
• Kindergarten and education
• Waste water management

Headquarters

HQ city

Stordal

HQ country

Norway

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Kommunale Avgifter og Gebyrer: Municipal fees for services including water, sewage, waste management (via Innherred Renovasjon), building permits, and various administrative services. These are charged based on usage or service type.
2. Skatteinntekter: Municipal income tax revenue from residents and businesses operating within the municipality.
3. Statlige Overføringer og Tilskudd: Government transfers and subsidies including integration funding from IMDi (370,000 kroner in 2026), healthcare funding, and various project grants.
4. Renovasjonsgebyrer: Waste collection fees managed by Innherred Renovasjon. Includes fees for household waste, food waste bags and plastic bags delivered directly to households.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Stjørdal kommune is a Norwegian municipality delivering public administration and statutory municipal services to approximately 25,000 residents, including kindergarten and school education, healthcare and elder care, social services, water/sewage/road infrastructure, urban planning, cultural and sports facilities, emergency medical services, and marriage/civil ceremonies. Services are delivered through a physical service center (Servicetorg), digital self-service portals (Min side, eDialog, Kartportal, SiFra), phone channels, and on-site facilities. The municipality also leads the Værnesregionen shared-services collaboration with neighboring municipalities.

Product overview

Stjørdal kommune provides a comprehensive digital citizen service platform offering various municipal services to residents. The core offering consists of the 'Min side' (My Page) citizen portal as the central access point, integrated with services like Digital hjemmesykepleie for video-based home healthcare, Sikker digital post for secure document submission, and a Kartportal for geographic information. The municipality also provides direct services including Vigsel (marriage ceremonies), Stjørdal svømmehall (swimming facilities), Legevakt (emergency medical services), and Meld feil (issue reporting). Værnesregionen fellestjenester provides shared administrative services across multiple municipalities including IT, finance, and HR functions.

Differentiator

Problem solved

Functional benefit

Products and services

• Digital hjemmesykepleie (Digital Home Healthcare) Video-based home healthcare service that allows qualifying residents to receive regular nurse check-ins, guidance and follow-up via scheduled video calls on a dedicated screen device, supplementing physical home-nursing visits.
• Vigsel (Civil Marriage Ceremony Services) Civil marriage ceremony services conducted at Stjørdal Town Hall, including appointment booking, preparation guidance, and private ceremony options with authorized municipal officiants.
• Stjørdal svømmehall (Stjørdal Swimming Hall) Public swimming facility offering morning swims, baby swimming, swimming lessons, disability-friendly access, single-entry tickets, clip cards (15 entries), and sauna/shower add-ons for residents and visitors.
• Min side (My Page) Citizen Portal Central digital citizen portal providing residents with personalized access to municipal services, applications, secure messaging, and account information.
• Sikker digital post (Secure Digital Mail) Secure channel for residents to submit documents electronically, including those containing sensitive personal information, using eDialog encryption and ID-porten authentication; messages route directly into the municipality's case and archive system.
• Kartportal (Map Portal) GIS-based public map platform providing access to property information, urban planning data, development plans and municipal geographic information for residents and businesses.
• Værnesregionen fellestjenester (Shared Municipal Services) Shared administrative services led by Stjørdal kommune, providing IT, accounting, payroll, purchasing, child welfare, emergency response, NAV, building permits, and document management to the municipalities of Frosta, Malvik, Selbu, Tydal and Stjørdal.
• Legevakt (Emergency Medical Service) 24-hour emergency medical service for acute illness or injury not requiring the national 113 emergency line, available to residents of Meråker, Tydal, Selbu and Stjørdal.
• Meld feil (Report Issues Service) Digital reporting service via SiFra and Tips Oss systems that lets citizens report infrastructure problems on water, sewage, roads, street lighting, parks and public areas from PC, tablet or mobile.
• Kompetansesenter demens (Dementia Competence Center) Dedicated competence center providing knowledge, collaboration and support services for residents with dementia and their relatives.

Quantifiable outcome

• Digital home nursing achieves high user satisfaction with all surveyed users finding the screen easy to use and feeling safe during video consultations
• +1 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• Helse Nord-TrøndelagcoreStrategic or Co-development Partner · 7 April 2025Partnership agreement for Distriktsmedisinsk Senter (DMS) - Værnesregionen. From January 2026, a new agreement takes effect for the district medical center providing healthcare services.
• Værnesregionen (Frosta, Malvik, Selbu, Tydal)coreStrategic or Co-development PartnerStjørdal leads the Værnesregionen shared services collaboration which provides IT services, HR, accounting, payroll, purchasing, child welfare services, emergency services, NAV, building permits, and other administrative services to Frosta, Malvik, Selbu, Tydal and Stjørdal municipalities.
• IMDi (Integrerings- og mangfoldsdirektoratet)coreGTM or Marketing PartnerReceives annual funding from IMDi (370,000 NOK in 2026) to distribute to voluntary organizations for integration work. Stjørdal and Trondheim are the only municipalities in Trøndelag receiving this grant for fifth consecutive year.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Trondheim kommune: Larger neighboring municipality in Trøndelag providing the same suite of municipal services including healthcare, education, infrastructure, and cultural programs. Most directly comparable in service portfolio and regulatory environment, and a known source of Stjørdal's senior leadership (e.g., Bente Næverdal).
• Levanger kommune: Mid-sized Trøndelag municipality of comparable population scale, offering the same statutory municipal services (education, healthcare, infrastructure, planning). Closely comparable in service scope, demographic profile, and Norwegian regulatory framework.
• Steinkjer kommune: Trøndelag municipality of similar population size delivering the same full-stack municipal services. Comparable in scale, service breadth, and rural-urban mix, making it a strong peer for benchmarking service delivery and digital innovation.
• Namsos kommune: Trøndelag municipality of comparable size providing equivalent statutory services in healthcare, education, infrastructure, and culture. Useful direct peer for evaluating municipal performance and shared-services models in the region.

Regional players

• Malvik kommune: Værnesregionen partner municipality that receives shared services from Stjørdal across IT, HR, finance, and emergency response. Comparable in service portfolio but operates under Stjørdal's regional services umbrella rather than independently.
• Meråker kommune: Trøndelag municipality involved in Stjørdal-led mountain board collaboration and emergency services. Comparable in Norwegian municipal service structure but operates at smaller scale in a different geographic niche.
• Selbu kommune: Værnesregionen partner municipality with shared services including emergency response. Comparable in service delivery but smaller and reliant on Stjørdal-led shared infrastructure.
• Frosta kommune: Small Værnesregionen partner municipality receiving back-office shared services from Stjørdal. Comparable in service scope but more dependent on the regional collaboration model that Stjørdal leads.

Broad incumbents

• Oslo kommune: Norway's largest municipality delivering the same statutory services at massive scale. Not a direct competitor but serves as the broad incumbent benchmark for digital innovation, Kommunebarometeret rankings, and national municipal policy.

Others

• KS (Kommunesektorens organisasjon): Norwegian municipal sector membership and advocacy organization representing all kommuner. Relevant as the sector-level counterpart that shapes the regulatory and funding environment in which Stjørdal operates.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights1 record

Customer concentration

• Xtwitter.com/Stjordalkommune
• Facebookfacebook.com/Stjordalkommune
• LinkedInlinkedin.com/company/stj-rdal-kommune
• Instagraminstagram.com/stjordal_kommune

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Stjørdal kommune