Sri lankan Airlines- USA
Sri Lankan Travel, Inc., doing business as SriLankan Airlines USA, is a privately held New Jersey-based General Sales Agency that markets SriLankan Airlines passenger and cargo services across the United States and Canada.
- Company typePrivate
- Founded1999
- HeadquartersHighland Park, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Sri lankan Airlines- USA does
Sri Lankan Travel, Inc., doing business as SriLankan Airlines USA, is a privately held New Jersey-incorporated corporation that serves as the appointed General Sales Agency (GSA) for SriLankan Airlines in the United States and Canada. Founded in October 1999 and headquartered in Highland Park, New Jersey, with additional operational offices in Edison, New Jersey, and Markham, Ontario, the company is the in-territory commercial interface between SriLankan Airlines' global route network (127 destinations across 61 countries) and North American travelers, travel agents, corporate buyers, and freight forwarders.
The company's core offering is the distribution and sale of SriLankan Airlines passenger tickets and air-cargo capacity within its exclusive North American territory. Underlying operations include GDS-based ticketing infrastructure, B2B trade relationships with retail travel agents and tour operators, corporate-account management, and cargo-booking coordination. Pricing is quote-based with a stated 24-hour response window for custom group and corporate requests. The technical stack is not disclosed but is presumed to follow standard airline-GSA tooling (GDS connectivity, BSP/BSP-link settlement for agents, and cargo booking platforms).
Revenue is generated exclusively through commissions on passenger ticket sales and cargo shipments, consistent with the canonical GSA economic model. The customer base is fragmented across travel agencies, tour operators, corporate travel departments, and direct retail passengers, with no single anchor end customer disclosed. Beyond core ticket distribution, the company has engaged in consumer-marketing initiatives such as co-branded event sponsorships (e.g., the Great Ocean Road Running Festival). All growth, pricing, and product decisions are functionally constrained by the underlying capacity, frequency, and fare structure set by SriLankan Airlines.
Sri lankan Airlines- USA firmographics
Firmographics- Name
- Sri lankan Airlines- USA
- Legal name
- Sri Lankan Travel, Inc.
- Website
- https://srilankanusa.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Sri Lankan Travel, Inc., doing business as SriLankan Airlines USA, is a privately held New Jersey-based General Sales Agency that markets SriLankan Airlines passenger and cargo services across the United States and Canada.
- Ownership category
- akta.pro rank
Sri lankan Airlines- USA industry classification
Industry- Product category
- Air Travel Services
- NAICS
- Travel Agencies (561510), Tour Operators (561520)
- akta.pro primary industry
- Airline GSA / Representation & Ticket Sales Offices (THAKALAG)
- akta.pro secondary industry
- IATA-Accredited Passenger Sales Agents (PSA) (THAKALAC)
Keywords
Where Sri lankan Airlines- USA is headquartered
LocationHeadquarters
- HQ city
- Highland Park
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Sri lankan Airlines- USA business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Marketing or Sales, Infrastructure, Technology or R&D, Others
Revenue model
- Passenger Ticket Sales: Revenue generated from airline ticket sales for SriLankan Airlines routes between USA/Canada and Sri Lanka/Maldives destinations. Company acts as General Sales Agency earning commissions on tickets sold.
- Cargo Services: General Sales Agency for SriLankan Airlines Cargo in USA and Canada, handling freight shipments through Colombo hub
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Economy and Business class fares available |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Sri lankan Airlines- USA product offering
Product offeringCore offering
Sri Lankan Travel, Inc. operates as the exclusive General Sales Agency (GSA) for SriLankan Airlines in the USA and Canada, selling passenger tickets, fares, and reservations on SriLankan Airlines' routes between North America and Sri Lanka/Maldives and onward to the global oneworld network. It also serves as the GSA for SriLankan Airlines Cargo in the USA and Canada, handling freight shipments routed through the Colombo hub, and conducts sales outreach to tour operators promoting Sri Lanka as a destination.
Product overview
Sri Lankan Travel, Inc. operates as a General Sales Agency (GSA) representing SriLankan Airlines in the USA and Canada since 1999. The company offers a unified service portfolio comprising flight fares and booking services (the primary offering), cargo shipping operations through SriLankan Cargo with Colombo as a central hub, and tour package promotions to Sri Lanka. The company also provides a Call Center in Colombo (North American Aviation Group Inc.) handling ticketing, reservations, customer service, and back-office operations including administration and finance management.
Differentiator
Problem solved
Functional benefit
Products and services
- Fares and Booking Services Flight booking and fare quotation service for SriLankan Airlines routes between USA/Canada and Sri Lanka, the Maldives, and onward oneworld alliance destinations. Customers submit travel details through an online inquiry form and receive best-available price quotes within 24 hours via email or phone, with economy and business class fares available.
- SriLankan Cargo Services General cargo and freight shipping services for shipments between North America and the SriLankan Airlines global network, routed through the strategic hub at Bandaranaike International Airport in Colombo. The offering includes a cutting-edge cargo tracking system and dedicated Toronto and USA cargo offices ([email protected] / [email protected]) handling freight forwarding and supply chain logistics.
Quantifiable outcome
- Over 400 guests hosted at Ifthar ceremonies across Chennai, Riyadh, Dhaka, Kolkata and Jeddah
- +2 more outcomes
Companies that use Sri lankan Airlines- USA
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles4 records
Sri lankan Airlines- USA technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Sri lankan Airlines- USA partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- oneworld AlliancecoreSriLankan Airlines is a member of the oneworld alliance, providing global connectivity, codeshare partnerships, and FlySmiles loyalty program benefits across the alliance network.
- Airport and Aviation Services Limited (AASL)minorCollaboration with AASL for Vesak commemoration at Bandaranaike International Airport (BIA), including staff support from Sri Lanka Customs, Department of Immigration and Emigration, and Sri Lanka Air Force.
- Great Ocean Road Running FestivalminorSriLankan Airlines was the official airline partner and title sponsor of the 6km race at the Great Ocean Road Running Festival 2019 in Australia, attracting 8200 runners.
Scale indicators5 records
Recent moves5 records
Expansion highlights2 records
Sri lankan Airlines- USA competitors and assessment
Company assessmentOthers
- Travelport: Travelport is a global GDS (Global Distribution System) that GSAs and travel agents rely on for airline content distribution, fare shopping, and ticketing. Comparable as enabling infrastructure used by Sri Lankan Travel, Inc. for reservation and ticketing workflows.
- Sabre Corporation: Sabre is a major GDS and travel technology provider used by airlines, GSAs, and travel agents for reservation, pricing, and ticketing infrastructure. Comparable as an ecosystem technology provider on which GSA-style ticket distribution depends.
Broad incumbents
- Expedia Group: Expedia operates global online travel agency platforms that compete for the same North American leisure traveler booking USA–Sri Lanka flights. Comparable as a competing channel that captures ticket demand the GSA is otherwise positioned to serve.
- Singapore Airlines USA: Singapore Airlines operates USA ticketing offices and cargo services for trans-Pacific and USA–Southeast Asia traffic. Comparable as an established foreign-flag carrier's North American passenger/cargo distribution counterpart with overlapping Asia-corridor demand.
- Cathay Pacific USA: Cathay Pacific operates North American ticketing and cargo offices for traffic between the USA and Hong Kong/Asia. Comparable as a oneworld sibling airline with similar long-haul North America–Asia passenger and cargo flows that the GSA serves through its Colombo hub.
- Korean Air USA: Korean Air operates its own North American sales and ticketing offices serving USA–Korea traffic via its GSA-like regional structure. Comparable as another Asia-origin airline's North American distribution entity, though it is an in-house operation rather than an external GSA.
Direct peers
- Aviareps: Aviareps is a global aviation representation group providing GSA, marketing, and sales services to airlines across multiple continents. Directly comparable as a competing airline GSA with overlapping customer base of foreign carriers seeking North American and global market entry.
- Ethiopian Airlines USA Office: Ethiopian Airlines operates its own USA sales offices and ticketing infrastructure for USA–Africa traffic via Addis Ababa hub. Comparable as a foreign-flag carrier's North American sales/cargo representation entity leveraging hub connectivity.
- Hahn Air: Hahn Air is a German airline distribution and GSA specialist that acts as a ticketing intermediary for hundreds of carriers in markets where they lack direct presence. It is directly comparable as both operate the GSA/airline-representation model monetized on ticketing commissions.
- APG Network (APG Airlines): APG is one of the world's largest airline General Sales Agent networks, representing carriers in geographies where they have no direct offices. Directly comparable to Sri Lankan Travel, Inc. as a multi-territory GSA operator earning commissions on behalf of appointed principals.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights5 records
Customer concentration
Sri lankan Airlines- USA social profiles
Digital presenceSri lankan Airlines- USA financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sri lankan Airlines- USA leadership team
Management profileNumber of profiles
Sri lankan Airlines- USA funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sri lankan Airlines- USA M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sri lankan Airlines- USA
What does Sri lankan Airlines- USA do?
Sri Lankan Travel, Inc. operates as the exclusive General Sales Agency (GSA) for SriLankan Airlines in the USA and Canada, selling passenger tickets, fares, and reservations on SriLankan Airlines' routes between North America and Sri Lanka/Maldives and onward to the global oneworld network. It also serves as the GSA for SriLankan Airlines Cargo in the USA and Canada, handling freight shipments routed through the Colombo hub, and conducts sales outreach to tour operators promoting Sri Lanka as a destination.
Is Sri lankan Airlines- USA a public or private company?
Sri lankan Airlines- USA is a private company. It is classified as unknown and is currently operating.
When was Sri lankan Airlines- USA founded?
Sri lankan Airlines- USA was founded in 1999. It employs 501 to 1,000 people.
Where is Sri lankan Airlines- USA based?
Sri lankan Airlines- USA is headquartered in Highland Park, United States, in the North America region.
How does Sri lankan Airlines- USA make money?
Two revenue lines are on record. Passenger Ticket Sales are the primary driver. The others are cargo Services.
Who are Sri lankan Airlines- USA's main competitors?
Others on record are Travelport and Sabre Corporation. Broad incumbents are Expedia Group, Singapore Airlines USA, Cathay Pacific USA and Korean Air USA. Direct peers are Aviareps, Ethiopian Airlines USA Office, Hahn Air and APG Network (APG Airlines).
Does Sri lankan Airlines- USA have an API?
No public API is recorded for Sri lankan Airlines- USA.
What industry is Sri lankan Airlines- USA in?
Sri lankan Airlines- USA's product category is Air Travel Services. Its primary akta.pro industry code is THAKALAG, Airline GSA / Representation & Ticket Sales Offices, with a secondary code of THAKALAC, IATA-Accredited Passenger Sales Agents (PSA). Its NAICS code is 561510.