Community Health Access Network
Community Health Access Network is a nonprofit Health Center Controlled Network providing shared electronic medical record, practice management, and clinical quality services to 15 Federally Qualified Health Centers in New Hampshire and Texas.
- Company typePrivate
- Founded1995
- HeadquartersNewmarket, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Community Health Access Network does
Community Health Access Network (CHAN) is a nonprofit Health Center Controlled Network (HCCN) headquartered in Portsmouth, New Hampshire, established in 1995 as a collaborative entity owned and governed by its member Federally Qualified Health Centers (FQHCs). It is the only HCCN operating in New Hampshire and serves 15 FQHCs, including three Healthcare for the Homeless programs, supporting over 130 providers across four southern New Hampshire counties (covering more than half the state's population) and six centers in Texas.
The organization's core technology stack is centered on athenahealth's athenaFlow electronic medical record (formerly Centricity EMR) and athenaPractice practice management system (formerly Centricity Practice Management), deployed through a centralized Wide Area Network that links member health centers, reference laboratories, and four regional hospitals. A centralized data warehouse with SAP Business Objects Web Intelligence reporting enables standardized clinical and operational dashboards across member sites. CHAN supplements these core platforms with information technology services (security assessments, disaster recovery, help desk support), performance and compliance services (HIPAA, coding audits), and clinical standards services supporting chronic disease prevention and management programs.
CHAN operates a two-tier membership model (Full Membership with Board representation and Affiliate Membership) and generates revenue through subscription-style member service fees combined with Federal, State of New Hampshire, and private foundation grants. The organization functions primarily as a shared-services intermediary rather than a commercial software vendor, and its go-to-market is constrained to nonprofit FQHCs and Healthcare for the Homeless programs rather than the broader healthcare market.
Community Health Access Network firmographics
Firmographics- Name
- Community Health Access Network
- Legal name
- Community Health Access Network
- Website
- https://chan-nh.org
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Community Health Access Network is a nonprofit Health Center Controlled Network providing shared electronic medical record, practice management, and clinical quality services to 15 Federally Qualified Health Centers in New Hampshire and Texas.
- Ownership category
- akta.pro rank
Community Health Access Network industry classification
Industry- Product category
- Healthcare IT Services
- NAICS
- Health Care and Social Assistance (62)
- SIC
- Services-Membership Organizations (8600), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Hospital Shared Services, GPOs & System Support Organizations (HLAFAAAO)
- akta.pro secondary industries
- HIE Platforms & Network Services (Community/Regional/National) (HLACABAB), Health Systems Strengthening & Universal Health Coverage (UHC) Partnerships (HLAJAOAL)
Keywords
Where Community Health Access Network is headquartered
LocationHeadquarters
- HQ city
- Newmarket
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Community Health Access Network business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations
Revenue model
- HCCN Member Services: CHAN provides shared health IT, training, and technical support services to member FQHCs. The organization administers grants from Federal, State of New Hampshire, and private foundation sources. Revenue supports the collaborative infrastructure serving 15 health centers across multiple states.
- Technology Systems Access: Member organizations access state-of-the-art electronic patient records, practice management, and accounting system software through CHAN's central enterprise. Services include systems maintenance, upgrades, help desk support, report development, and forms development.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Community Health Access Network product offering
Product offeringCore offering
Community Health Access Network (CHAN) operates as a Health Center Controlled Network (HCCN) providing shared health IT infrastructure, including an integrated electronic medical record (athenaFlow) and practice management (athenaPractice) system, to 15 member Federally Qualified Health Centers (FQHCs) and Healthcare for the Homeless Programs. The organization supplements these systems with a centralized wide-area network, a data warehouse with business intelligence reporting, training, help desk support, and clinical quality improvement services.
Product overview
Community Health Access Network (CHAN) is a Health Center Controlled Network (HCCN) that provides a unified technology platform centered on electronic health records and practice management. The core product portfolio consists of athenaFlow (electronic medical record) and athenaPractice (practice management/billing), which are fully integrated with each other. CHAN supplements these core systems with IT infrastructure services, performance and compliance support, clinical standards training, and a centralized reporting and data repository powered by SAP Business Objects Web Intelligence. The network serves 15 Federally Qualified Health Centers supporting over 130 providers.
Differentiator
Problem solved
Functional benefit
Products and services
- athenaFlow (FKA Centricity EMR) Electronic Medical Record system accessed through CHAN's central enterprise that enables physicians and clinical staff to document patient encounters, streamline clinical workflow, communicate with patients, and securely exchange clinical data. Supports scheduling, lab and hospital documentation import, medical equipment support, direct faxing, document scanning, secure messaging, patient portal, and clinical reporting for member FQHC providers.
- athenaPractice (FKA Centricity Practice Management) Practice management and billing system accessed through CHAN's central enterprise providing tools to manage ambulatory practice needs including billing, managed care, reporting, inventory control, scanning, accounts receivable and collections, and electronic claims remittance. Integrated with athenaFlow EMR.
- Information Technology & Services Comprehensive IT services for member health centers including Wide Area Network connectivity, security assessments, disaster recovery, backup procedures, system maintenance, upgrades, report and forms development, training, and help desk support.
- Performance & Compliance Services Monitoring and improvement activities for clinical operations, coding compliance resources, training, audits, HIPAA compliance, and comprehensive reporting for member health centers.
- Clinical Standards Services Clinical quality improvement training and technical assistance for chronic disease prevention and management, including arthritis, asthma, cancer screening, cardiovascular disease, and diabetes, aligned with national initiatives such as Million Hearts, NDPP, and DSMES.
- Reporting & Data Repository Centralized data warehouse maintenance and support, customization of clinical and operational dashboards and reports, and SAP Business Objects Web Intelligence (WebI) reporting tool support enabling ad hoc reporting across member health centers.
Quantifiable outcome
- Supports over 130 providers and partner hospitals through integrated EMR system
- +2 more outcomes
Companies that use Community Health Access Network
Customer profileNamed customers9 records
Segments2 records
Ideal customer profiles2 records
Community Health Access Network technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Community Health Access Network partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- New Hampshire Department of Public Health Services (NH DPHS)coreCHAN works as a liaison between NH DPHS and member health centers to manage contracts, monitor Memoranda of Agreement, and support quality improvement efforts. CHAN facilitates monthly meetings with participating health centers and DPHS, and conducts meetings with Chronic Disease Champions from all FQHCs to share best practices.
- Centricity/athenahealthcoreCHAN supports athenaFlow (formerly Centricity EMR) and athenaPractice (formerly Centricity Practice Management) electronic medical record systems. The EMR positions physicians and clinical staff to document patient encounters, streamline clinical workflow, and securely exchange clinical data.
Scale indicators5 records
Recent moves3 records
Expansion highlights4 records
Community Health Access Network competitors and assessment
Company assessmentMarket position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Community Health Access Network social profiles
Digital presenceCommunity Health Access Network compliance and trust
Trust signalCompliance1 record
Community Health Access Network financial estimates
Financial estimateRevenue estimate
Valuation estimate
Community Health Access Network leadership team
Management profileNumber of profiles
Profiles1 record
Community Health Access Network funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Community Health Access Network M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Community Health Access Network
What does Community Health Access Network do?
Community Health Access Network (CHAN) operates as a Health Center Controlled Network (HCCN) providing shared health IT infrastructure, including an integrated electronic medical record (athenaFlow) and practice management (athenaPractice) system, to 15 member Federally Qualified Health Centers (FQHCs) and Healthcare for the Homeless Programs. The organization supplements these systems with a centralized wide-area network, a data warehouse with business intelligence reporting, training, help desk support, and clinical quality improvement services.
Is Community Health Access Network a public or private company?
Community Health Access Network is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Community Health Access Network founded?
Community Health Access Network was founded in 1995. It employs 11 to 50 people.
Where is Community Health Access Network based?
Community Health Access Network is headquartered in Newmarket, United States, in the North America region.
How does Community Health Access Network make money?
Two revenue lines are on record. HCCN Member Services are the primary driver. The others are technology Systems Access.
Does Community Health Access Network have an API?
No public API is recorded for Community Health Access Network.
What industry is Community Health Access Network in?
Community Health Access Network's product category is Healthcare IT Services. Its primary akta.pro industry code is HLAFAAAO, Hospital Shared Services, GPOs & System Support Organizations, with a secondary code of HLACABAB, HIE Platforms & Network Services (Community/Regional/National). Its NAICS code is 62 and its SIC code is 8600.