What Vivacity Technologies Ltd. does

Vivacity Technologies Ltd. is a Kamloops, British Columbia-based private technology company founded in 2019 that delivers IT consulting services and proprietary SaaS products to Canadian municipal governments, First Nations organizations, and small-to-medium enterprises. The company operates two core products: VivaCitadel, a municipal data management platform with Property Information Request (PIR) and Freedom of Information (FOI) modules featuring AI-powered redaction and deduplication; and VivaPKI, a Public Key Infrastructure SaaS offering digital certificate services for asymmetric cryptography deployment. VivaCitadel is positioned as an AI-enabled, Canadian-hosted platform designed for compliance with provincial FOI/PIR legislation and First Nations OCAP data sovereignty principles.

The company's business model combines three revenue streams: SaaS/subscription licensing for VivaCitadel and VivaPKI, professional services including IT consulting, vCIO services, IT assessments and feasibility studies, and managed security infrastructure services. Pricing is quote-based for enterprise and government clients; specific tiered SaaS pricing is not publicly disclosed. Go-to-market is direct enterprise sales through public procurement/RFP processes, supplemented by event presence (LGMA Annual Conference, MISA Prairies Conference as Silver Sponsor) and content marketing via white papers, case studies, and the VivaScoop newsletter. Sales cycles target municipal IT managers and legislative teams across Western Canada, with active expansion into Prairie provinces.

Vivacity has been funded entirely through non-dilutive NRC IRAP research grants totaling over CAD $400,000 across 2022-2024 plus additional 2026 Defence Industry Assist funding. The company maintains 1-10 employees, is founder-led by CEO George Emery, and operates a hybrid working model from its Kamloops headquarters. Customer relationships include City of Kamloops (3-year anchor agreement for Data Centre, WAN, and Smart City Services), City of Kelowna (VivaCitadel PIR pilot processing nearly 1,000 requests in 6 months), City of Prince George (VivaCitadel FOI co-creation partner), City of Pitt Meadows (PIR then FOI expansion), City of Saskatoon (Prairie expansion), and Simpcw Resources Group (First Nations IT consulting).

Name

Vivacity Technologies Ltd.

Legal name

Vivacity Technologies Ltd.

Website

https://www.vvctec.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Vivacity Technologies provides IT consulting, cybersecurity infrastructure, and proprietary SaaS (VivaCitadel, VivaPKI) to Canadian municipal governments, First Nations organizations, and SMEs, with AI-powered FOI and PIR processing as its flagship offering.

Ownership category

akta.pro rank

Product category

Municipal Government Software

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Privacy Management (Consent, DSAR, RoPA) (HDADAFAH)

akta.pro secondary industry

Web Content Management (WCM) & Experience Platforms (Content Services) (HDAEAGAK)

Keywords

• Municipal data management
• Public key infrastructure
• Freedom of information software
• Civic IT consulting
• Cybersecurity infrastructure

Headquarters

HQ city

Kamloops

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS/Subscription Licensing: Revenue from VivaCitadel platform subscriptions and licensing fees for municipal software solutions. Property Information Request (PIR) and Freedom of Information (FOI) modules are delivered as SaaS with recurring subscription model.
2. IT Consulting Services: Professional services including IT project management, IT assessments, feasibility studies, vCIO services, and strategic IT consulting. Delivered to municipalities, First Nations organizations, and SMEs.
3. Security Infrastructure Services: Deployment and management of digital and security infrastructure including PKI solutions, network infrastructure, and data center consulting services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Vivacity Technologies provides SaaS platforms (VivaCitadel for municipal data management of Property Information Requests and Freedom of Information requests, and VivaPKI for Public Key Infrastructure/digital certificate services) along with IT consulting services including IT project management, IT assessments, feasibility studies, and virtual CIO (vCIO) advisory services to municipalities, First Nations organizations, and small and medium enterprises.

Product overview

Vivacity Technologies Ltd. offers a portfolio of two main products: VivaPKI (Public Key Infrastructure/Certificate Authority SaaS) and VivaCitadel (municipal data management platform). VivaCitadel serves as the flagship platform with two distinct modules - Property Information Request (PIR) for managing property data requests and Freedom of Information (FOI) for legislative information requests. The company also provides IT consulting services including IT project management, IT assessments, and IT business strategy.

Differentiator

Problem solved

Functional benefit

Brands

• VivaCitadel: Municipal data management platform that streamlines, tracks, and automates citizen Property Information Requests and Freedom of Information (FOI) requests. Includes AI-powered redaction and deduplication features.
• VivaPKI

Products and services

• VivaCitadel SaaS municipal data management platform that streamlines, tracks, and automates citizen Property Information Requests and Freedom of Information requests. Breaks down data silos, removes the burdens of legacy systems, and enables municipalities to deliver transparent and simplified services to citizens. Purpose-built for Canadian public sector compliance.
• VivaPKI SaaS platform for Public Key Infrastructure offering digital certificate services. Enables organizations to deploy asymmetric cryptography for securing intranet applications, authenticating machines in networks, securing SSH credentials, and setting up passwordless authentication. Exposes a RESTful API for device enrollment and certificate validation, supporting IoT, IIoT, and wireless telecommunications device certificate formats.
• IT Project Management Services Professional services that manage complex IT projects with clarity and control, helping clients deliver infrastructure upgrades, digital platforms, and initiatives on time and within budget. Includes virtual CIO (vCIO) services providing strategic guidance and project management support as an embedded IT partner for municipalities, First Nations organizations, and SMEs.
• IT Consulting Services In-depth IT assessments and feasibility studies that help organizations evaluate current systems, identify gaps, and provide a plan for the future. Delivered to clients upgrading infrastructure or exploring the use of new technologies, with insights that lead to smarter investments.
• IT Business Strategy Services Tailored IT strategy development supporting long-term success through a holistic approach to technology-driven business strategy. Helps organizations adapt to new technology, improve workflows smoothly and effectively, and future-proof their business.

Quantifiable outcome

• Nearly 1,000 Property Information Requests processed through VivaCitadel at City of Kelowna in first 6 months
• +2 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature4 records

Partnerships

Five partnerships are on record, tiered key and core.

• City of SaskatoonkeyStrategic or Co-development Partner · 12 May 2026City of Saskatoon signed as newest partner for VivaCitadel FOI deployment focused on Freedom of Information requests. Represents significant step in Vivacity's expansion into Prairie provinces. VivaCitadel is an AI-enabled platform for FOI intake, processing, and management built with Canadian compliance standards.
• City of Pitt MeadowskeyStrategic or Co-development Partner · 28 April 2026City of Pitt Meadows adopted VivaCitadel FOI solution as second municipal FOI client. Building on existing VivaCitadel Property Information Request (PIR) platform success. Expands use of VivaCitadel ecosystem to enhance internal workflows and improve service delivery.
• City of Prince GeorgekeyStrategic or Co-development Partner · 24 March 2026Official launch of VivaCitadel FOI platform with City of Prince George's legislative staff. Platform designed for FOI request intake, workflow management, document handling, and reporting. Co-creation approach with municipal legislative teams.
• City of KelownacoreStrategic or Co-development Partner · 1 December 2024Pilot project with City of Kelowna for VivaCitadel smart city data platform. Platform went live December 2024 with Property Information Request use case. Nearly 1,000 PIRs processed through platform in first 6 months.
• City of KamloopscoreImplementation/ SI/ Consulting Partner · 5 July 20233-year agreement for wide range of technical activities including supporting Kamloops Community Network, Data Centre operations, and Smart City products and services. Includes in-depth assessments, strategic planning, smart technology design and implementation, and secure network infrastructure.

Scale indicators2 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Granicus: Largest North American govtech SaaS provider for municipalities, including FOI/records-request management (via acquired NextRequest) and legislative workflow tools. Direct competitor to VivaCitadel in municipal FOI/PIR with much broader portfolio and scale.
• NextRequest (Granicus): FOI and public-records request management platform, now part of Granicus. Closest functional peer to VivaCitadel's PIR/FOI modules and the most direct head-to-head competitor in Canadian municipal procurements.
• AINS (OPEXUS): FOIA/FOI and records-management software vendor for government agencies. Comparable to Vivacity's VivaCitadel in addressing legislative information-request workflows, though operating primarily in U.S. federal/state markets.
• GovOS: Government services platform offering records-request, business-licensing, and short-term-rental compliance SaaS for municipalities. Overlaps directly with Vivacity's municipal FOI/records-request thesis.

Broad incumbents

• Tyler Technologies: Large U.S./Canadian municipal software incumbent offering ERP, courts, and records-management suites. Competes indirectly with VivaCitadel as part of a much broader municipal technology portfolio.
• Accela: Government SaaS platform covering permitting, licensing, and civic services. Comparable only at the broad-incumbent level — not a direct FOI competitor, but a typical rival in municipal RFPs.
• OpenGov: Government transparency, budgeting, and procurement SaaS for state and local agencies. Adjacent in civic-tech rather than direct FOI competition, but a credible alternative for municipalities.

Others

• DigiCert: Global leader in digital certificates and PKI. The closest large-scale commercial comparison to Vivacity's VivaPKI certificate-authority product, though serving very different customer segments.
• Sectigo: Commercial certificate authority and PKI provider. Functionally comparable to VivaPKI's certificate issuance and device-authentication capabilities, primarily serving enterprise customers globally.
• CGI Group: Canada-headquartered IT consulting and systems integrator with deep municipal and federal government relationships. Comparable to Vivacity's IT consulting and vCIO service line in terms of target buyers, though vastly larger scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/vivacitytechnologies
• LinkedInlinkedin.com/company/vvctec

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vivacity Technologies Ltd.