City of Takoma Park

What City of Takoma Park does

The City of Takoma Park is an incorporated municipal government in Montgomery County, Maryland, serving approximately 17,500 residents across 2.09 square miles. Founded in 1890 and operating under a Council-Manager form of government (Mayor Talisha Searcy; City Manager Robert DiSpirito), it delivers the full stack of municipal services: 24/7 police protection, public works (trash, recycling, stormwater, urban forestry), housing and code enforcement, recreation programs and childcare, library services, and community arts programming.

Its technology footprint is built on a stack of third-party SaaS platforms rather than proprietary systems: CivicEngage by CivicPlus powers the takomaparkmd.gov website, Resident Portal, and Notify Me alert subscription system; ActiveNet handles recreation registration; Aspen Discovery powers the library catalog; My TkPk (CivicPlus CivicService) is the 311-style service request platform; Tip411 supports anonymous police tips; Balancing Act enables FY27 budget visualization; and Everbridge delivers emergency alerts. A new interactive Climate Dashboard was launched in 2026 to track net-zero progress, and an RFP was issued in June 2026 for a SaaS Learning Management System to support a new Landlord Certification Program.

The City is funded primarily through real property taxes ($17,678,334 projected for FY27 at $0.5522 per $100 of assessed value, held flat for the fourth consecutive year), supplemented by user fees and permits, federal and state grants (CDBG, ARPA), and automated camera enforcement revenue. It serves a culturally diverse population (over a quarter foreign-born) across five identified customer segments — residents, rental property owners/landlords, local businesses, immigrant communities, and children/youth — and maintains 534 licensed rental properties covering 3,099 units, 57% of which are rent-stabilized.

Name

City of Takoma Park

Legal name

City of Takoma Park

Website

https://takomaparkmd.gov

Company type

Public

Founded year

1890

Operating status

Operating

Headcount range

51–100 employees

Short description

The City of Takoma Park is a municipal government in Montgomery County, Maryland, serving approximately 17,500 residents with police, public works, housing, recreation, library, and community development services, funded primarily through property taxes and operated via CivicPlus, ActiveNet, and Aspen Discovery platforms.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Other General Government Support (921190), Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Environmental Quality Programs (9241), Administrative and Support Services (561)

SIC

Services-Facilities Support Management Services (8744), Services-To Dwellings & Other Buildings (7340), Services-Social Services (8300), Services-Child Day Care Services (8351)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Parks, Recreation & Cultural Services (BPAIACAI), Local Transportation, Parking & Mobility Administration (BPAIACAM), Taxpayer Services, Education & Outreach (BPAIADAM), Public Property & Asset Management (Federal Buildings, Fleet, Land) (BPAIAAAJ)

Keywords

• Municipal government services
• Public safety operations
• Recreation programs
• Housing and rent stabilization
• Community development

Headquarters

HQ city

Takoma Park

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Real Property Tax: Primary revenue source from property taxes. FY27 projected revenue of $17,678,334 at rate of $0.5522 cents per $100 of assessed value
2. User Fees and Permits: Fees for permits, licenses, recreation programs, childcare, library services, passport services, parking, and rental housing licensing
3. Grants: Federal grants including Community Development Block Grant (CDBG), ARPA funds, and state/county grants for specific programs
4. Camera Enforcement Revenue: Red light camera and stop sign camera programs generating operational revenue for the City

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels14 records

Core offering

The City of Takoma Park delivers a full suite of municipal services to its approximately 17,500 residents, including 24/7 police protection, public works maintenance (trash, recycling, stormwater), recreation programs and childcare, library services, housing and rent stabilization, and community development. Services are accessed via the CivicEngage website platform, the Resident Portal, in-person at City Hall and department facilities, and through specialized systems (ActiveNet, Aspen Discovery, My TkPk). Annual real property tax revenue of $17.6M supports these operations, supplemented by user fees, permits, and federal/state grants.

Product overview

The City of Takoma Park operates as a municipal government offering a comprehensive suite of public services through both physical facilities and digital platforms. The city's technology offerings include the Takoma Park Resident Portal (centralized access hub), City TV (municipal broadcast channel), Takoma Park Alerts/Notify Me (emergency notifications), My TkPk (311-style service requests), and an online payments system. The Recreation Department uses ActiveNet for program registration, the Library uses Aspen Discovery for catalog services, and the Police Department uses Tip411 for anonymous tips. Core municipal services span public safety (Police, automated enforcement, crime prevention), public works (trash/recycling collection, stormwater management), housing (rent stabilization, rental licensing), recreation (sports leagues, camps, childcare), library services, sustainability/climate programs, and community development. The city also operates a Learning Management System for landlord certification (RFP stage) and a new Climate Dashboard for tracking net-zero progress.

Differentiator

Problem solved

Functional benefit

Products and services

• Police Services Municipal police services including 24/7 community policing, crime prevention, automated enforcement cameras, traffic safety, victim assistance, anonymous tip submission via Tip411, and recruitment for officers and communications officers. Operated by the Takoma Park Police Department from 7500 Maple Avenue 1st Floor.
• Recreation Programs and Facilities Recreation Department offerings including sports leagues (basketball, softball, volleyball, futsal, T-ball), childcare and camp programs, facility rentals, and recreation scholarships for income-eligible residents. Registration managed through ActiveNet.
• Takoma Park Library Services Public library services including physical collections, digital media (e-books, audiobooks), computer center access, program room reservations, children's services, and Spanish-language outreach programs. Uses Aspen Discovery catalog system. Located at 101 Philadelphia Avenue.
• Public Works Services City infrastructure maintenance including curbside collection (trash, recycling, food waste, yard waste), stormwater management, sustainability programs, urban forestry, and leaf mulch delivery service. Operated from the Public Works Facility in Silver Spring.
• Rental Housing Licensing Program requiring licensing of all rental housing in the city with annual, biennial, and temporary license types. Covers 534 licensed properties providing 3,099 rental units as of May 2026.
• Rent Stabilization Program Program limiting annual rent increases for most rental units in the city, tied to CPI-U for the Washington DC region. Covers 57% of all rental units with a new allowance of 3.0% effective July 1, 2026 through June 30, 2027.
• Housing and Community Development Services Housing programs including landlord certification, tenant resources, code enforcement, public art initiatives, economic development grants, and a Learning Management System for landlord certification (RFP issued June 2026).
• Sustainability and Climate Programs Environmental sustainability initiatives including the Climate Action Plan, electrification and renewable energy programs, electric vehicle charging stations, gas-powered leaf blower ban (effective July 2025), and a Climate Dashboard for tracking net-zero progress.
• EV Charging Infrastructure Electric vehicle charging stations and permits for EV charging installation in the city, with interactive maps showing charging locations throughout Takoma Park.
• Tree Takoma Program Private property canopy tree planting program offering free trees to property owners, funded by the City's Tree Fund to expand urban tree canopy coverage.
• City TV Municipal broadcast television channel producing local government programming, community content, and public affairs programming. Won a 68th Capital Emmy Award for Health/Medical Long Form Content.
• Public Art Program Arts and humanities initiatives including sidewalk poetry (Sidewalks Speak project), public art installations, performing arts series, art exhibitions, and the Takoma Park Poet Laureate program.
• Community Events Annual community events including the 4th of July parade and street party, Takoma Park Folk Festival, arts performances, and various seasonal celebrations organized by the Recreation and Arts departments.
• Online Payments Digital payment processing for property taxes, parking fines, recreation programs, permits, landlord refuse collection, and utility bills through various online portals.

Quantifiable outcome

• 57% of rental units protected under rent stabilization
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Village of Takoma ParkcoreStrategic or Co-development Partner · 24 June 2026Partnership for 'Aging Better In Place' pilot program as part of 2026 AARP Community Challenge grant. Program includes whole-home assessments by certified aging-in-place specialists as part of City's Small Home Repair program.
• National League of Cities (NLC)coreStrategic or Co-development Partner · 19 May 2026Selected to participate in Legacy Forward initiative - a national program designed to help small and mid-size cities invest in long-term success of established local businesses. Program runs June 2026 through February 2027, made possible with support from Nasdaq Foundation.
• National League of Cities (NLC) - Community Engagement AcademycoreStrategic or Co-development Partner · 18 September 2025Selected as one of six cities nationwide for 2025-2026 Community Engagement Academy, a yearlong program from NLC's Cities of Opportunity initiative. Program provides technical assistance, practical tools, and peer learning to strengthen communication and build relationships with residents.
• ArcadisminorImplementation/ SI/ Consulting PartnerProject Management/Construction Management firm for Takoma Park Police Entrance Renovation and Atrium Close-in project.
• Art For The PeopleminorStrategic or Co-development PartnerLocal nonprofit organization that collaborated with HCD/Code Enforcement Division to create six new artistic benches in front of the Community Center with environmental messages.
• Edu-FuturominorStrategic or Co-development PartnerPartner in City TV Emmy-winning project 'Cicatrices Invisibles' (Invisible Scars) - Director Andrea Sarralde collaborated on project about chronic pain and plastic surgery with Producer Eduardo Lopez.
• Carpe Diem Arts: Arts for Social ChangeminorStrategic or Co-development PartnerLibrary program partnership for 'Seize the Arts' teen program held twice weekly through June 2026.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• City of College Park, Maryland: Neighboring Prince George's County municipality of similar size serving the University of Maryland community, with comparable housing, public safety, recreation, and small-city municipal service delivery model.
• City of Rockville, Maryland: Montgomery County seat with Council-Manager government providing police, recreation, housing, and sustainability programs; operates at a larger scale but with the same statutory framework as Takoma Park.
• City of New Carrollton, Maryland: Prince George's County municipality with similar population scale and a comparable suite of municipal services, including code enforcement, recreation, and public safety.
• City of Gaithersburg, Maryland: Larger Montgomery County municipality operating a similar Council-Manager municipal services model including rent stabilization, recreation, police, and public works — closest structural analog within the same county.
• City of Mount Rainier, Maryland: Small Prince George's County municipality with a comparable population, similar progressive civic identity, and an overlapping menu of municipal services including community policing and recreation.
• Town of Chevy Chase, Maryland: Small Montgomery County municipality providing similar core municipal services at a comparable scale, including public works, recreation, and community programs.
• City of Greenbelt, Maryland: Prince George's County municipality of comparable size offering police, recreation, public works, and housing programs; known for cooperative governance and a similarly progressive policy posture.
• City of Hyattsville, Maryland: Adjacent inner-ring D.C. suburb municipality with similar population scale, diverse demographics, an arts-focused identity, and an overlapping set of municipal services including rent stabilization and community policing.

Others

• CivicPlus: Vendor (not a peer) powering Takoma Park's CivicEngage website, Notify Me alerts, and My TkPk 311 service request system — relevant as the platform dependency underlying the city's digital resident services.

Broad incumbents

• City of Bowie, Maryland: Larger Prince George's County municipality operating a broader portfolio of municipal services at greater scale; useful benchmark for service-line breadth and budget structure that Takoma Park could grow into.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/takomaparkmd
• YouTubeyoutube.com/user/TakomaParkTV
• Facebookfacebook.com/TakomaParkMD
• LinkedInlinkedin.com/company/city-of-takoma-park
• Instagraminstagram.com/takomaparkmd/?hl=en

Revenue estimate

Valuation estimate

Number of profiles

Profiles20 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Takoma Park