ALONE
ALONE is an Irish national charity supporting older people to age at home through befriending, support coordination, universally designed housing, and assistive technology services, operating nationwide across 9 Community Healthcare Organisation areas.
- Company typePrivate
- Founded1977
- HeadquartersDublin 8, Ireland
- Headcount—
- GTM typeB2C
- OfferingServices
What ALONE does
ALONE is a national Irish charity, founded in 1977/1978, that enables older people to age at home through an integrated suite of services. Headquartered at Olympic House, Dublin 8, the organisation operates across all 9 Community Healthcare Organisation (CHO) areas in Ireland with regional teams covering every county. Its core services include Support Coordination (personalised support plans addressing financial, social, housing, and healthcare challenges), Visitation and Telephone Befriending, Universally Designed Housing with on-site support, Assistive Technologies for independent living, the National Support & Referral Line (0818 222 024, 7 days/week 8am-8pm), and the Attend Anywhere video consultation platform delivered as part of the HSE Enhanced Community Care Telehealth programme. The BFriend mobile app supports volunteer visit logging.
The organisation functions as a Tier 2 Approved Housing Body with over 150 homes currently in operation, a portfolio it intends to expand via a Housing with Support Development Unit targeting 320+ universally designed adaptable homes in clusters of 30-60 units over three years, plus a €292 million policy ask for 980 social housing units. Supporting infrastructure includes the Community Impact Network (a national affiliate network for capacity-building), thousands of trained volunteers, and partnerships with HSE, the Department of Housing, the Department of Health, Dublin City Council, Circle VHA, and IHREC.
ALONE's revenue model is donations- and grants-driven: services are provided free of charge to older people (freemium pricing). Funding streams comprise individual and corporate donations and fundraising campaigns, HSE and government grants (including statutory funding for housing and the ECC programme), rental income from its housing portfolio, and corporate partnerships. ALONE is ISO 9001:2015 certified, GDPR-compliant, and holds Investing in Volunteers and Excellence in Quality in Befriending (QIB) certifications. Revenue figures are not publicly disclosed in the available source data.
ALONE firmographics
Firmographics- Name
- ALONE
- Legal name
- ALONE
- Website
- https://alone.ie
- Company type
- Private
- Founded year
- 1977
- Operating status
- Operating
- Short description
- ALONE is an Irish national charity supporting older people to age at home through befriending, support coordination, universally designed housing, and assistive technology services, operating nationwide across 9 Community Healthcare Organisation areas.
- Ownership category
- akta.pro rank
ALONE industry classification
Industry- Product category
- Social Services for Older Adults
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Other Residential Care Facilities (62399)
- SIC
- Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Community Resources, Social Services & Transportation Coordination (HLADALAK)
- akta.pro secondary industries
- Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE), Conversation, Cognitive Stimulation & Activity Facilitation (HSABAAAB)
Keywords
Where ALONE is headquartered
LocationHeadquarters
- HQ city
- Dublin 8
- HQ country
- Ireland
- HQ region
- Europe
Offices3 records
Markets served
ALONE business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Donations and Fundraising: Individual donations, online fundraising through idonate platform, community fundraising events, and corporate donations. The organization runs regular campaigns including Christmas campaigns and Share Your Warmth initiatives.
- Government and HSE Funding: Funding from HSE for Enhanced Community Care programme, government grants for housing development, and statutory funding for services. ALONE is a Tier 2 Approved Housing Body.
- Housing Rental Income: Rental income from over 150 homes for older people under Approved Housing Body status.
- Corporate Partnerships: Partnerships with corporations for volunteering, fundraising, and sponsorship including events like Abseil for ALONE.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Free services for older people |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels6 records
ALONE product offering
Product offeringCore offering
ALONE is a national Irish charity that supports older people to age at home through an integrated suite of services. Its core offerings include personalised Support Coordination, Visitation and Telephone Befriending, universally designed Housing with Support, and assistive technology solutions. A National Support & Referral Line (0818 222 024) serves as the central access point, with services delivered across all nine HSE Community Healthcare Organisation areas.
Product overview
ALONE is a national charity providing an integrated suite of services enabling older people to age at home. The core offerings include Coordinated Support (personalised support plans), Visitation & Telephone Support & Befriending Services (companionship), Universally Designed Housing and Housing with Support (supported accommodation), Assistive Technologies (enabling independent living), Attend Anywhere (video healthcare consultations), and the Community Impact Network (capacity building for partner organisations). The BFriend App supports volunteer coordination. All services are coordinated through a National Support & Referral Line.
Differentiator
Problem solved
Functional benefit
Products and services
- Coordinated Support Personalised support coordination service for older people. Support Coordinators devise tailored support plans addressing individual challenges and connect users to medical and non-medical community supports, financial, housing, and healthcare services. Delivered through in-person home visits across all 9 HSE Community Healthcare Organisation areas.
- Visitation Support & Befriending Service Volunteer-led face-to-face befriending service providing regular home visits to isolated older people, offering friendship, practical support, and links to local activities and initiatives.
- Telephone Support & Befriending Service Volunteer-led telephone befriending service providing daily or weekly calls to isolated older people, offering friendship, advice, health and wellbeing information, and connections to local activities.
- Housing with Support Tier 2 Approved Housing Body service providing universally designed adaptable homes in clusters with assistive technology, dedicated Support Coordinators, and 24/7 staffing support as a non-medical alternative to nursing home care. Includes over 150 homes currently in operation with development pipeline of more than 320 additional homes planned.
- National Support & Referral Line National phone helpline (0818 222 024) providing advice, support, and referrals for older people, available seven days a week from 8am to 8pm. Free to call from most providers and serves as the central access point to all ALONE services.
- Community Impact Network National network focused on building collective leadership and capacity of member organisations to meet the needs of older people. Offers networking, training, technology resources, and best practice sharing for affiliated organisations including private corporations, schools, public bodies, and local government services.
Quantifiable outcome
- 46,808 people supported with challenges including financial, social, housing, and healthcare difficulties in 2025
- +2 more outcomes
Companies that use ALONE
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
ALONE technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
ALONE partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered major, core and minor.
- Loneliness Taskforce Research Network (LTRN)majorALONE and LTRN co-hosted the national conference 'Understanding the Link Between Loneliness and Health' on 26 May 2026 at the Irish Human Rights and Equality Commission, demanding evidence-led action on loneliness as a public health crisis.
- HSE (Health Service Executive)coreALONE is a key partner in the HSE's Enhanced Community Care (ECC) programme, providing support coordination and telehealth services across all 9 Community Healthcare Organisation areas. This partnership enables delivery of community-based services helping older people age safely at home.
- Circle VHAmajorALONE and Circle VHA are joint developers of the €15 million Housing with Support Demonstrator Project in Inchicore, Dublin. This partnership is creating innovative housing solutions for older people using universal design principles.
- Department of Housing, Planning and Local GovernmentcoreGovernment department supporting ALONE's housing with support initiatives and social housing development for older people.
- Department of HealthcoreGovernment department collaborating with ALONE on housing with support demonstration projects and policies for older people.
- Dublin City CouncilmajorLocal authority partner in the Inchicore demonstrator project and housing developments. Provides planning and funding support for ALONE housing initiatives.
- Irish Human Rights and Equality CommissionmajorALONE works with IHREC on campaigns including the national campaign to end ageism. IHREC hosted the Loneliness and Health conference co-organised with ALONE.
- FEANTSA (European Federation of National Organisations Working with the Homeless)minorALONE adopts FEANTSA's definition of homelessness in its housing work, ensuring alignment with European standards for addressing homelessness among older people.
- Social Justice IrelandmajorALONE and Social Justice Ireland collaborate on advocacy for Government investment in ageing population, calling for action in Budget to meet social care, health and housing needs.
- Home Care CoalitionmajorALONE is part of the Home Care Coalition, an alliance of 23 organisations calling for increased investment in home support services due to workforce recruitment and retention challenges.
- Approved Housing Bodies (AHBs) and Private DevelopersmajorALONE seeks partnerships with AHBs and private developers with suitable land to develop Housing with Support schemes across Ireland, offering an alternative to nursing home care.
- Community Impact Network MemberscoreNational network of affiliated organisations including private corporations, schools, public bodies, and local government services that provide support to older people. Network provides training, resources, and best practice sharing.
- Hi Digital Programme PartnersminorALONE partners with the national Hi Digital programme to deliver Digital Champion training, upskilling older persons to use technology and bridge the digital divide.
Scale indicators10 records
Recent moves9 records
Expansion highlights5 records
ALONE competitors and assessment
Company assessmentDirect peers
- Age Action Ireland: Age Action Ireland is a leading Irish charity advocating for older people's rights and providing services including computer training, care and support. It is a direct peer to ALONE as both serve Ireland's elderly population through integrated advocacy and direct service delivery, operating within overlapping national policy and funding ecosystems.
- Family Carers Ireland: Family Carers Ireland is the national charity supporting family carers across Ireland, with overlapping focus on home-based care, ageing in place, and policy advocacy. It directly parallels ALONE in serving the same beneficiary ecosystems through support services and government partnership.
- Third Age: Third Age is an Irish national organization dedicated to enabling older people to lead full and active lives through lifelong learning and community engagement. It is directly comparable to ALONE in serving Ireland's over-60s through community-based programs and national policy engagement.
Emerging players
- The Alzheimer Society of Ireland: The Alzheimer Society of Ireland provides dementia-specific support including day care, home care, and family carer support across Ireland. It is an adjacent peer to ALONE, overlapping on elderly support coordination and home-based services but specializing in dementia rather than the broader aging-in-place mission.
- Home Instead Ireland: Home Instead is a major home care provider operating in Ireland and globally, offering companionship, personal care, and home help services to older adults. It overlaps with ALONE's befriending and support coordination services but operates on a fee-for-service commercial basis rather than free-at-point-of-use charitable model.
Broad incumbents
- Age UK: Age UK is the UK's largest charity for older people, providing advice, information, advocacy, and local services including befriending, housing, and care coordination. It is a broad incumbent peer, sharing ALONE's integrated model and national advocacy role, but operating at significantly larger scale across a larger geography.
- HelpAge International: HelpAge International is a global network of organizations promoting the rights and wellbeing of older people in low and middle-income countries. It is comparable to ALONE in its elder-focused mission and advocacy approach but operates at a global rather than national level.
Others
- Focus Ireland: Focus Ireland is an Irish charity tackling homelessness, with overlapping client populations where ALONE's housing with support services also serve older people experiencing housing difficulties. It is adjacent rather than directly competing, as ALONE specializes in older persons housing while Focus Ireland addresses homelessness more broadly.
- St Vincent de Paul (SVP): St Vincent de Paul is Ireland's largest voluntary charity addressing poverty and social exclusion through home visitation and practical support. Its visiting and befriending functions for older people overlap thematically with ALONE's model, though SVP operates across all age groups and poverty issues rather than specializing in elderly support.
- Irish Hospice Foundation: The Irish Hospice Foundation promotes hospice and palliative care, including programmes supporting people to die at home. It is an adjacent peer to ALONE's aging-at-home mission, sharing the home-based end-of-life care philosophy but focused specifically on palliative rather than broader aging support.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
ALONE social profiles
Digital presenceALONE compliance and trust
Trust signalCompliance3 records
ALONE financial estimates
Financial estimateRevenue estimate
Valuation estimate
ALONE leadership team
Management profileNumber of profiles
Profiles5 records
ALONE funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ALONE M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ALONE
What does ALONE do?
ALONE is a national Irish charity that supports older people to age at home through an integrated suite of services. Its core offerings include personalised Support Coordination, Visitation and Telephone Befriending, universally designed Housing with Support, and assistive technology solutions. A National Support & Referral Line (0818 222 024) serves as the central access point, with services delivered across all nine HSE Community Healthcare Organisation areas.
Is ALONE a public or private company?
ALONE is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was ALONE founded?
ALONE was founded in 1977.
Where is ALONE based?
ALONE is headquartered in Dublin 8, Ireland, in the Europe region.
How does ALONE make money?
Four revenue lines are on record. Donations and Fundraising is the primary driver. The others are government and HSE Funding, housing Rental Income and corporate Partnerships.
Who are ALONE's main competitors?
Direct peers on record are Age Action Ireland, Family Carers Ireland and Third Age. Emerging players are The Alzheimer Society of Ireland and Home Instead Ireland. Broad incumbents are Age UK and HelpAge International. Others are Focus Ireland, St Vincent de Paul (SVP) and Irish Hospice Foundation.
Does ALONE have an API?
No public API is recorded for ALONE.
What industry is ALONE in?
ALONE's product category is Social Services for Older Adults. Its primary akta.pro industry code is HLADALAK, Community Resources, Social Services & Transportation Coordination, with a secondary code of HLADAAAE, Independent Living with Supportive Services (Light ADL/IADL Support). Its NAICS code is 62412 and its SIC code is 8300.