Global Tourism Resilience and Management Center

What Global Tourism Resilience and Management Center does

Global Tourism Resilience and Management Center (GTRCMC) is a Kingston, Jamaica-based research and coordination organization founded in 2018 that supports national tourism authorities, hotel associations, resorts, and tourism operators in recovering from and building resilience to crises and natural disasters. Its work centers on convening public- and private-sector stakeholders, including the Jamaica Ministry of Tourism, the Jamaica Hotel and Tourist Association, Sandals Resorts International, and Chukka Caribbean Adventures, through coordination committees such as the Hurricane Melissa Recovery Task Force and the "Tourism Cares" initiative, with the stated goal of fully restarting Jamaica's tourism industry by December 15, 2025.

The center operates with a small team (1-10 employees) and does not disclose a software product, platform, API, or app. Its deliverable surface appears to be advisory frameworks, recovery playbooks, and in-person cross-agency coordination rather than a packaged technology offering. There is no disclosed pricing, no public revenue, no funding rounds, and no equity investor base described in the available sources, and the underlying "technology" is human-coordination capability grounded in Jamaica's documented post-COVID-19 tourism recovery experience.

The business model is not articulated in commercial terms; the center behaves more like a quasi-governmental or grant-supported resilience body than a revenue-generating enterprise. Its operating geography is explicitly Caribbean (with Jamaica as the confirmed active market), and there is no global customer footprint disclosed despite the "Global" in its name. There is no parent company, no subsidiaries, no M&A activity, and no disclosed leadership roster in the source data.

Name

Global Tourism Resilience and Management Center

Legal name

Global Tourism Resilience and Crisis Management Centre

Website

https://gtrcmc.org

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

The Global Tourism Resilience and Management Center is a Kingston, Jamaica-based research and coordination organization, founded in 2018, that helps national tourism authorities, hotel associations, and resorts recover from crises and natural disasters through cross-sector coordination committees and resilience frameworks.

Ownership category

akta.pro rank

Product category

Tourism Crisis Management Services

NAICS

Convention and Visitors Bureaus (561591)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Sustainability Training, Consulting & ESG Advisory (Operational Playbooks, Staff Training) (THAAANAL)

akta.pro secondary industries

Impact Monitoring, Verification & Reporting (MRV) Tools (Impact KPIs, Compliance Reporting) (THAAANAN), Visitor Management & Overtourism Mitigation (Capacity Controls, Permitting, Reservations) (THAAANAK)

Keywords

• Tourism crisis management
• Disaster recovery consulting
• Travel resilience planning
• Tourism industry advisory
• Hospitality sector coordination

Headquarters

HQ city

Kingston

HQ country

Jamaica

HQ region

Latin America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Others

Core offering

The Global Tourism Resilience and Management Center is a research and coordination organization that helps national tourism authorities and private sector tourism operators recover from crises and natural disasters. It facilitates post-disaster tourism rebuilding by coordinating infrastructure repairs, marketing, aid distribution, and service readiness across resorts, attractions, and airports through multi-stakeholder task forces and committees.

Product overview

Based on the source data available, no specific product or service offerings are described for the Global Tourism Resilience and Management Center. The provided sources reference organizational initiatives and partnerships (Hurricane Melissa Recovery Task Force, Tourism Resilience Coordination Committee) but do not detail specific product brands, modules, or named offerings.

Differentiator

Problem solved

Functional benefit

Products and services

• Hurricane Melissa Recovery Task Force

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core.

• Jamaica Ministry of TourismcoreStrategic or Co-development Partner · 30 October 2025The center works with Jamaica's Ministry of Tourism on the Hurricane Melissa Recovery Task Force and Tourism Resilience Coordination Committee ('Tourism Cares'). The partnership aims to fully restart the nation's tourism industry by December 15, 2025 by coordinating infrastructure repairs, marketing, aid distribution, and service readiness across resorts, attractions, and airports.
• Chukka Caribbean AdventurescoreStrategic or Co-development PartnerExecutive from Chukka Caribbean Adventures participates in the Hurricane Melissa Recovery Task Force as a private sector leader, contributing to coordination of tourism recovery efforts.
• Sandals Resorts InternationalcoreStrategic or Co-development PartnerExecutive from Sandals Resorts International participates in the Hurricane Melissa Recovery Task Force as a major private sector hospitality operator, contributing to tourism sector recovery coordination.
• Jamaica Hotel and Tourist AssociationcoreStrategic or Co-development PartnerThe association participates in the Recovery Task Force as a key industry body representing hotels and tourism stakeholders, helping coordinate recovery efforts across the sector.
• Various Government BodiescoreStrategic or Co-development PartnerMultiple government bodies participate in the task force alongside private sector leaders to coordinate cross-agency tourism recovery efforts.

Recent moves3 records

Expansion highlights3 records

Broad incumbents

• UN World Tourism Organization (UNWTO): The UN's specialized agency for tourism policy, crisis guidance, and international tourism coordination. Directly comparable as a global body setting frameworks for tourism resilience and recovery that the Global Tourism Resilience and Management Center also operates in.
• World Travel & Tourism Council (WTTC): Global industry council representing the travel and tourism private sector, producing crisis recovery frameworks and convening governments and operators. Comparable in its convening role and advisory function for tourism resilience and restart planning.
• FTI Consulting: Global consulting firm with a dedicated crisis and disaster recovery practice serving public and private sector clients. Comparable as a broader advisory competitor that could be engaged for tourism-sector crisis and recovery work.
• Control Risks: Global specialist risk consultancy advising organizations on political, security, and operational risk including crisis response. Comparable in delivering structured crisis management advisory to government and corporate clients, including in tourism-adjacent sectors.
• Crisis24 / GardaWorld: Major risk management and crisis response firm serving corporate and government clients worldwide, including travel and tourism operators. Comparable as a scaled provider of crisis management services that overlaps with the advisory and coordination work the center performs for tourism stakeholders.

Regional players

• Caribbean Tourism Organization (CTO): Caribbean regional tourism body representing member states and providing crisis coordination, marketing, and industry development support. Closely comparable because it serves the same Caribbean geography and convenes national tourism authorities around resilience and recovery.

Direct peers

• Tourism Cares: Nonprofit advancing sustainable and resilient tourism through industry coordination, education, and partnerships. Directly comparable as a mission-aligned organization using the 'Tourism Cares' name and a convening model around sustainability and resilience.
• Global Rescue: Provider of travel risk management, crisis response, and evacuation services for travelers and organizations. Comparable as a commercial operator in the tourism and travel crisis management space, though focused on traveler-level rather than destination-level resilience.

Others

• Jamaica Hotel and Tourist Association: Jamaica's principal private-sector hotel and tourism industry association, a partner in the Hurricane Melissa Recovery Task Force. Relevant as an ecosystem participant that overlaps in convening tourism stakeholders in Jamaica, though its core remit is industry representation rather than resilience advisory.
• Sandals Resorts International: Largest all-inclusive resort operator in the Caribbean and a participating partner in the Hurricane Melissa Recovery Task Force. Relevant as an ecosystem participant and customer-side stakeholder in tourism resilience rather than a direct competitor in advisory services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights4 records

Customer concentration

• Xx.com/resilienceja
• Facebookfacebook.com/tourismresilience
• LinkedInlinkedin.com/company/the-global-tourism-resilience-and-crisis-management-centre

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Global Tourism Resilience and Management Center