What PERSONNEL SERVICE LIMITED does

Personnel Service Polska Sp. z o.o. is a Polish HR services company operating as part of the Personnel Service Group, one of the established leaders of the Polish employment market. The company provides employee leasing (leasing pracowniczy), HR process outsourcing, permanent and mass recruitment, professional/specialist recruitment, and cross-border staffing services, primarily serving Polish and international manufacturing, logistics, e-commerce, and food processing companies. Its core differentiator is recruitment of workers from Ukraine, Belarus, and Moldova for placement with Polish employers, supported by assistance with legal documentation, accommodation, and transportation. The company also offers an adjacent employee benefits product called Personnel Medic, which provides private healthcare and occupational health coverage to placed workers, and publishes the proprietary 'Barometr Polskiego Rynku Pracy' (Polish Labor Market Barometer) research report.

The business model is sales-led B2B, with direct field sales teams targeting enterprise clients across an operational network of 40+ Polish cities including Wrocław (headquarters), Kraków, Katowice, Łódź, Poznań, Gdańsk, and Warszawa. Revenue is generated through professional services fees on staffing and recruitment engagements, with pricing not publicly disclosed and contracts structured around client-specific volumes and requirements. The underlying technology consists of an HR technology platform for job matching and recruitment process management, but no proprietary AI features, APIs, or technology products are disclosed, and the offering is organized around service lines rather than a unified technology platform.

Distribution combines direct enterprise sales with a multi-channel marketing presence (LinkedIn, Instagram, Facebook, YouTube, TikTok, corporate blog, press center) and a five-language localized website (Polish, Ukrainian, English, German, Russian). The company is incorporated as a Polish private limited company (Sp. z o.o.), operates as a licensed Agencja Zatrudnienia with KRAZ registration, and extends its recruitment footprint beyond Poland into Germany, Sweden, Austria, the Czech Republic, Norway, the Netherlands, and Hungary.

Name

PERSONNEL SERVICE LIMITED

Legal name

Personnel Service Polska Sp. z o.o.

Website

https://personnelservice.pl

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Personnel Service is a Polish HR agency providing employee leasing, outsourcing, permanent and mass recruitment, and cross-border staffing services to manufacturing, logistics, and food processing companies in Poland, recruiting workers primarily from Ukraine, Belarus, and Moldova across a 40+ city operational network.

Ownership category

akta.pro rank

Product category

Staffing Services

NAICS

Temporary Help Services (56132)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

National Generalist Staffing Firms (BPACACAI)

akta.pro secondary industries

High-Volume / High-Turnover Temp Staffing (BPACACAF), Recruiting Administration Outsourcing (Recruitment Support, Scheduling, Onboarding Ops) (BPACAKAG)

Keywords

• Staffing services
• Employee leasing
• HR outsourcing
• Permanent recruitment
• Cross-border recruitment

Headquarters

HQ city

Wroclaw

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Staffing and Recruitment Services: Revenue generated from providing recruitment services, temporary worker leasing (leasing pracowniczy), permanent placement, and HR process outsourcing to Polish and international businesses. Operates as a licensed employment agency (Agencja Zatrudnienia) with registered entries in the National Register of Employment Agencies (KRAZ).

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Personnel Service is a licensed Polish employment agency (Agencja Zatrudnienia) that supplies businesses with workers under multiple engagement models. It offers employee leasing (temporary staffing as employer of record), full HR process outsourcing (recruitment, training, onboarding, payroll), permanent and mass recruitment across industries, and specialized cross-border recruitment of Ukrainian, Belarusian, and Moldovan workers for placement in Polish manufacturing, logistics, and food processing operations.

Product overview

Personnel Service is an HR services company operating under the Personnel Service Group, one of Poland's employment market leaders. The company offers a comprehensive suite of HR solutions including employee leasing, process outsourcing, and recruitment services (permanent, mass, and specialized). They focus particularly on cross-border recruitment from Ukraine and provide additional products such as Personnel Medic for employee healthcare. The service portfolio is organized around core HR service lines rather than a unified technology platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Leasing pracowniczy (Employee Leasing) Temporary worker leasing where Personnel Service acts as the employer of record, contracting workers out to client businesses across industries.
• Outsourcing procesów (HR Process Outsourcing) Complete outsourcing of HR processes including recruitment, training, onboarding, temporary or permanent employment, and payroll administration.
• Rekrutacje stałe i masowe (Permanent and Mass Recruitment) Permanent and mass recruitment services for filling positions across automotive, RTV/AGD, food production, logistics, manufacturing, construction, and other industries.
• Rekrutacja pracowników z Ukrainy (Ukrainian Worker Recruitment) Specialized recruitment of Ukrainian citizens for employment in Poland, including assistance with legal documentation and bank account opening.
• Rekrutacje profesjonalne (Professional/Specialist Recruitment) Professional and specialist recruitment services for skilled positions and management-level roles.
• Personnel Medic Medical services module for placed employees including private healthcare coverage and occupational health services.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Work Service: Major Polish-headquartered staffing group providing temporary work, permanent placement, and HR outsourcing with similar national reach and a strong blue-collar focus — historically a direct domestic competitor.
• Grupa Progres: Polish staffing and HR services group providing temporary work, permanent recruitment, and HR outsourcing primarily to industrial clients — directly comparable in business model and Polish industrial focus.
• OTTO Work Force: European staffing firm specializing in cross-border recruitment of Eastern European workers (including Ukrainians) into Poland and Western Europe — closely mirrors Personnel Service's foreign-worker pipeline and industrial client base.
• Grafton Recruitment: One of the largest generalist staffing and recruitment agencies operating in Poland, offering temporary, permanent, and outsourcing services across industrial and professional segments — directly comparable in service portfolio and Polish market positioning.
• EWL Group: Polish recruitment agency focused on Eastern European labor (Ukrainian, Belarusian, Moldovan workers) for industrial and logistics clients across Poland and Germany — a direct competitor in the cross-border blue-collar segment.

Broad incumbents

• Adecco Poland: Global staffing firm's Polish arm providing temporary help, permanent placement, and outsourcing with national coverage — competes with Personnel Service across manufacturing and logistics placements.
• ManpowerGroup Poland: Global staffing leader's Polish subsidiary offering temporary staffing, permanent placement, and workforce solutions across all major industries — a broader incumbent competing for the same enterprise clients.
• Gi Group Poland: Italian-headquartered global staffing group's Polish operations offering temporary, permanent, and outsourcing services with strong industrial vertical coverage — a broad incumbent competing for enterprise mandates.
• Randstad Poland: World-leading staffing group's Polish operations delivering temporary staffing, permanent recruitment, and HR solutions across industrial, logistics, and professional segments — a large incumbent with overlapping service lines.

Emerging players

• Hays Poland: Specialist recruitment firm operating in Poland, focused on professional and skilled placements — an adjacent peer whose professional recruitment service line competes directly with Personnel Service's Rekrutacje profesjonalne offering.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC4dW4kxDjWFmOWp28c2LE1Q/featured?view_as=subscriber
• Facebookfacebook.com/personnelservicepl
• LinkedInlinkedin.com/company/personnelservice
• Instagraminstagram.com/personnel.service.official/?hl=en
• TikToktiktok.com/@personnel.service

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PERSONNEL SERVICE LIMITED