What Retail Metrics does

Retail Metrics is a London-based professional services network that matches retail-sector businesses with senior C-suite practitioners for advisory and cost-optimization engagements. The firm positions itself as a curated platform of "practitioners not consultants," sourcing executives with 20+ years of leadership experience at FTSE-level, blue-chip, and PE-owned organizations. Core service lines span nine categories: Board Support & Strategy, Franchising, New Market Entry, Digital Transformation & E-commerce Solutions, Executive Mentoring, Supply Chain Management, Transformation/Turnaround & Restructuring, Operations, and Marketing. Retail Metrics does not develop proprietary software; the company's underlying offering is the practitioner network itself, complemented by case-study evidence of client outcomes (10% average operating cost savings for national retailers, 18% energy-cost reduction in year one, 11% operating cost reduction across distribution centers).

The business model is professional services billing. Engagements are structured as fixed-term projects, weekly or monthly retainer arrangements sold in hourly blocks, or hourly coaching sessions, with senior practitioners available at "very reasonable day rates." The go-to-market begins with a free 30-minute consultation to qualify scope and convert to paid engagement. Target buyers are boards, private equity groups, and blue-chip companies primarily in the UK, with delivery claimed across Europe, the Middle East, Asia, and North America. End verticals include apparel, grocery, hospitality, healthcare, leisure, and charities.

The firm is privately held, was founded circa 2020-2021, employs 51-100 people, and operates from registered offices in London. It has not disclosed any funding rounds, acquisitions, partnerships, or leadership hires in the available data, and no external revenue benchmarks are available. Pricing levels are positioned as "reasonable" relative to traditional consultancies, suggesting competitive pressure on rate cards but a leaner delivery model.

Name

Retail Metrics

Legal name

Retail Metrics

Website

https://retail-metrics.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

51–100 employees

Short description

Retail Metrics is a London-based professional services network that connects boards, private equity groups, and blue-chip retailers with senior C-suite practitioners for cost optimization, transformation, and strategic advisory across apparel, grocery, hospitality, and related sectors.

Ownership category

akta.pro rank

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Professional Services Engagement: Revenue is generated through engagement fees for connecting senior C-suite professionals with businesses. Services are billed via hourly rates, weekly or monthly retainer arrangements of hourly blocks, or project-based day rates. The company provides flexible payment options adapting to client needs.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Retail Metrics is a professional services network that connects businesses with experienced C-suite retail practitioners for advisory, strategic, and operational engagements. Services include board support, franchising, new market entry, digital transformation, executive mentoring, supply chain management, transformation/turnaround, operations, and marketing advisory, delivered via fixed-term projects, recurring sessions, or hourly-block retainers.

Product overview

Retail Metrics is a consulting services platform that connects businesses with a network of global C-Suite professional specialists. Rather than a unified software product, the offering is a portfolio of advisory services: Board Support & Strategy, Franchising, New Market Entry, Digital Transformation & E-commerce Solutions, Executive Mentoring, Supply Chain Management, Transformation/Turnaround & Restructuring Strategy, Operations, and Marketing. These services are delivered by experienced practitioners (not consultants) who provide strategic guidance, operational support, and mentoring to retail businesses. The company also offers a free 30-minute consultation as an entry point.

Differentiator

Problem solved

Functional benefit

Products and services

• Board Support & Strategy Advisory service providing experienced independent directors, board advisers, or non-executive directors to guide business strategy, mentor executives, and prepare for board meetings.
• Franchising Consulting service helping businesses develop franchise strategies, build franchise documentation, implement processes, and execute plans to grow through franchising.
• New Market Entry Strategic advisory service for expanding retail businesses into new geographic markets, including consumer insight, competitor analysis, operating model development, and franchise or joint venture negotiation.
• Digital Transformation & E-commerce Solutions Service helping companies create and implement effective digital strategies, including new business startup support, end-to-end e-commerce solutions, loyalty card and app systems, and web content development.
• Executive Mentoring One-on-one mentoring service connecting senior executives with experienced practitioners for career development, conflict management, and performance improvement.
• Supply Chain Management Advisory service covering warehouse management systems, resource management tracking, strategic cost optimization, supply chain and logistics analysis, and commercial negotiation.
• Transformation, Turnaround & Restructuring Strategy Service guiding executive teams through business transformations, turnarounds, post-merger integrations, reorganizations, and market repositioning.
• Operations Service helping companies turn strategic objectives into sustainable profit through process optimization, task management, efficiency analysis, workflow management, and operational policy development.
• Marketing Service providing marketing strategy and execution, including marketing plan development, marketing calendar design, price evaluation, promotion strategy, digital marketing analysis, and customer relationship management systems.
• Free 30 Minute Consultation Complimentary initial consultation service offering businesses access to C-suite specialists to discuss their needs and explore how Retail Metrics can help.

Quantifiable outcome

• 10% average annual cost savings for national companies
• +2 more outcomes

Segments11 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Baringa Partners: UK-based independent consultancy advising retail, energy and financial services clients on strategy, operations and transformation. Comparable in being a UK-headquartered independent, in serving similar buyer segments (boards, PE, blue chips), and in the practitioner-led delivery model.
• Alvarez & Marsal: Global professional services firm known for practitioner-led turnaround, restructuring, and performance improvement work. Closely comparable in its emphasis on hands-on operator deployment (rather than traditional consulting) and in serving PE-backed and corporate clients through transformation engagements — directly mirroring Retail Metrics' core proposition.
• OC&C Strategy Consultants: Boutique UK-headquartered strategy consultancy with a particularly strong retail and consumer practice serving PE and corporate clients. Comparable scale and retail-vertical focus, with overlapping services in strategy, operations and due diligence for retail and consumer-facing businesses.
• LEK Consulting: Global strategy consultancy with a strong retail and consumer practice and a reputation for senior-led engagement. Comparable along retail vertical depth, PE and corporate client base, and an operating model emphasising experienced partners doing the work.
• Elixirr International: UK-origin challenger consultancy that grew into a global boutique by combining senior practitioner delivery with growth/operations advisory. Comparable as an independent, practitioner-led alternative to the global strategy houses, serving mid-market and enterprise clients across multiple verticals.
• Generate Consulting: Boutique consultancy advising retail, consumer and leisure businesses on growth, operations and digital transformation. Comparable given similar UK retail specialism, SME-to-mid-market client base, and breadth of services spanning strategy through to operational delivery.

Broad incumbents

• McKinsey & Company: Largest global strategy consultancy with a dedicated Consumer & Retail practice serving boards, PE and blue-chip clients across transformation, operations and growth. Overlaps materially on customer base and service scope but operates at far greater scale and is a generalist rather than retail-specialist.
• KPMG Advisory: Big Four advisory practice with established retail and consumer industry groups providing strategy, operations, supply chain and transformation services. Competes for the same blue-chip and PE mandates while bundling advisory with broader audit/tax relationships.
• Bain & Company: Global management consultancy with one of the strongest retail and consumer goods practices and deep relationships with PE funds. Direct overlap on PE portfolio work, retail transformation, and performance improvement engagements; competing at the upper end of the same buyer segment.
• Boston Consulting Group: Global strategy consultancy with a sizable Consumer and Retail practice, supplying board-level advice on transformation, growth and cost optimization. Overlaps with Retail Metrics on PE and corporate retail mandates while competing with substantially larger resource pools.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/retail-metrics

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Retail Metrics