Shenandoah County

What Shenandoah County does

Shenandoah County, Virginia is a county government and political subdivision of the Commonwealth of Virginia, headquartered at 600 North Main Street, Suite 102, Woodstock, VA. The county operates approximately 20 departments delivering essential public services including public safety (911 emergency communications, fire & rescue, sheriff), utilities (water & sewer through the Department of Public Utilities), community development (planning, zoning, building inspection), civic administration (voter registration across 12 precincts, property tax collection via the e-Treasurer portal, finance, human resources), animal shelter operations, landfill and recycling services, library services, public schools, and social services. It also operates Parks & Recreation facilities, most notably the 67.5-acre County Park in Maurertown with sports fields, picnic shelters, disc golf, and the Charterhouse School gym in Edinburg, and runs a dedicated tourism marketing effort via visitshenandoahcounty.com.

The county's technology stack is built on a CivicPlus Content Management System powering the official government portal, with integrated third-party platforms including rec1.com for activity and facility registration, ACI Payments / Official Payments for tax processing, CodeRED for emergency notifications, and ActDataScout for GIS data access. The website is maintained to Section 508 and WCAG 2.0 A/AA accessibility standards. The Notify Me subscription system enables citizen communication, while online portals handle permits, payments, FOIA requests, and voter registration.

Revenue is generated through property taxes (real estate and personal property), water and sewer utility billing, building permits and business licenses, landfill and recycling fees, recreation facility rentals, and intergovernmental funds. Distribution is conducted through the government center walk-in services, online self-serve portals, the county park, and 911 dispatch. The county was named one of the "Best Small Towns in America to Visit" by travel publications and maintains a partnership with Blue Ridge Care for community e-recycling events. Revenue is not publicly disclosed.

Name

Shenandoah County

Legal name

Shenandoah County, VA

Website

https://shenandoahcountyva.gov

Company type

Private

Founded year

1772

Operating status

Operating

Headcount range

101–250 employees

Short description

Shenandoah County, Virginia is a county government headquartered in Woodstock, VA, delivering essential public services including public safety, utilities, tax collection, elections, parks, and permitting to county residents and businesses through a CivicPlus-powered digital portal and physical service centers.

Ownership category

akta.pro rank

Product category

Local Government / Public Administration

NAICS

Fire Protection (92216)

SIC

Services-Social Services (8300)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industry

Parks, Recreation & Cultural Services (BPAIACAI)

Keywords

• Local government services
• Public utilities
• Emergency communications
• Parks and recreation
• Voter registration

Headquarters

HQ city

Woodstock

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Taxes: Real estate and personal property taxes collected by the Treasurer's Office, with online payment options available through the e-Treasurer portal
2. Water and Sewer Services: Utility billing for water and sewer services managed by the Department of Public Utilities
3. Permits and Licenses: Building permits, contractor licenses, business licenses, and dog tags generate fee revenue
4. Landfill and Recycling: Fees for waste disposal and recycling services at county landfill facilities

Pricing tiers

Distribution channels4 records

Marketing channels6 records

Core offering

Shenandoah County is a Virginia county government providing essential public services including 911 emergency communications, fire and rescue, water and sewer utilities, parks and recreation, animal shelter, voter registration and elections, property tax collection, building permits and inspections, landfill and recycling, and GIS mapping. Services are delivered through the official county website (powered by CivicPlus), in-person at the Government Center in Woodstock, VA, and at physical facilities such as County Park and the Charterhouse School gym.

Product overview

Shenandoah County operates as a local government entity providing a comprehensive range of public services through its official website powered by CivicPlus. The county's core offerings center on essential government services including public safety (911 emergency communications, fire & rescue), utilities (water & sewer), community development (planning, zoning, permits), and civic functions (voter registration, elections, taxes). The Parks & Recreation department manages parks, recreational facilities, and programs. Additional services include animal shelter operations, GIS mapping, landfill & recycling, and tourism promotion. Most services are accessible online through the county website, with integrated third-party platforms for specific functions like rec1.com for activity registration, ACI Payments for tax payments, and CodeRED for emergency notifications.

Differentiator

Problem solved

Functional benefit

Products and services

• Water & Sewer Services Public utilities department providing water and sewer services to county residents, including billing, maintenance, and operations management. Office located at 600 N Main Street, Suite 106, Woodstock, VA.
• Parks & Recreation Parks and recreation facilities including the 67.5-acre County Park, Charterhouse School, sports fields, picnic shelters, playgrounds, walking trails, Limestone Ledges Disc Golf Complex (3 courses), tennis courts, and sand volleyball courts for county residents and visitors.
• Animal Shelter & Adoption Animal shelter services including pet adoption, education, rabies information, volunteer opportunities, foster care programs, and monthly reports on shelter activities for county residents.
• Emergency Communications (911) Emergency communications center providing 911 dispatch services for fire, rescue, and law enforcement throughout the county.
• Voting & Elections Voter registration, polling locations (12 precincts), early voting, absentee voting by mail, election results, and information on becoming an election officer, administered by the General Registrar's Office.
• Tax Payment Services Online payment and inquiry services for real estate taxes, personal property taxes, and DMV stop payments through the e-Treasurer portal powered by ACI Payments / Official Payments.
• Permits & Licensing Building permits, burn permits, business licenses, contractor licenses, dog tags, concealed carry permits, marriage licenses, and passport application information for residents and businesses.
• Geographic Information Systems (GIS) Mapping and geospatial data services providing property information, zoning data, and spatial analysis tools for citizens, employees, and agencies, powered by ActDataScout.
• Landfill & Recycling Waste disposal and recycling services including landfill fees, drop-off locations, and recycling information for county residents.
• Tourism Services Tourism promotion for the county including attractions, events, dining, lodging, scenic drives, and visitor guides delivered through the dedicated tourism website visitshenandoahcounty.com.
• Community Development Building inspection, planning, zoning & subdivision, erosion & stormwater management, land conservation, transportation planning, and housing programs.
• Online Forms & FOIA Services Digital submission forms for damaged road sign reports, Freedom of Information Act (FOIA) requests, and other county services accessible through the county website.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Two partnerships are on record, tiered minor and core.

• Blue Ridge CareminorStrategic or Co-development PartnerBlue Ridge Care partners with Shenandoah County Parks & Recreation to host community E-Recycling Drop-Off events for electronic waste disposal.
• CivicPluscoreTechnology or IntegrationCivicPlus provides the Content Management System powering the official Shenandoah County government website, enabling online services, payments, and citizen engagement features.

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Others

• CivicPlus: Shenandoah County's core technology vendor providing the CivicEngage CMS that powers the county website, citizen engagement, and online payments. Not a peer in service delivery, but a critical infrastructure partner and ecosystem participant.

Direct peers

• Augusta County, Virginia: Large Shenandoah Valley county with a similar comprehensive county service model including utilities, parks, and community development. A useful scale-up comparison for Shenandoah County's service portfolio and economic development approach.
• Warren County, Virginia: Neighboring Shenandoah Valley county with a similar full-service local government structure (administration, public safety, water/sewer, parks). Comparable in geography and rural-suburban mix but slightly larger and more commuter-oriented.
• Clarke County, Virginia: Small, rural Virginia county just east of Shenandoah County with comparable size, service offerings, and tourism-adjacent economy. Strong peer for benchmarking service delivery at a similar population scale.
• Page County, Virginia: Page County is a small rural county in the Shenandoah Valley with a comparable portfolio of services (public safety, utilities, parks, permitting). It is the closest direct peer to Shenandoah County in population scale, governance structure, and tourism-driven economy (adjacent to Luray Caverns).
• Rockingham County, Virginia: Adjacent Shenandoah Valley county, more agriculturally oriented, with comparable Parks & Recreation offerings and rural service delivery model. Useful peer for benchmarking tourism, parks, and landfill/recycling operations.
• Frederick County, Virginia: Larger Shenandoah Valley county providing the same core county services and serving as a useful comparison on Parks & Recreation scale, GIS investment, and economic development program maturity. Same platform vendor (CivicPlus) footprint.

Regional players

• City of Winchester, Virginia: Independent city adjacent to Frederick County in the Shenandoah Valley. Operates a similar portfolio of municipal services (utilities, public safety, parks) but with city rather than county governance; useful benchmark for service density and tourism-recreation programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/shenandoahcounty
• LinkedInlinkedin.com/company/shenandoah-county

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shenandoah County