Potomac Edison

What Potomac Edison does

Potomac Edison is a regulated electric distribution utility that delivers electricity to residential and commercial customers in designated portions of Maryland (Frederick, Washington, Allegany, and Garrett counties) and West Virginia (Jefferson, Berkeley, Morgan, Hampshire, Hardy, and Mineral counties). It operates as a wholly-owned subsidiary of FirstEnergy Corp (NYSE: FE), with Williamsport serving as a regional operating headquarters, and is part of the parent company's broader regulated utility portfolio serving approximately 6 million customers across six states.

The company's product and technology stack centers on physical distribution infrastructure — poles, wires, substations, and an installed advanced metering/smart meter network — overlaid with customer-facing digital tools. Core digital offerings include the My Account online portal (account management, bill payment, usage tracking), a Home Energy Analyzer for personalized energy-saving recommendations, an Outage Management System reachable via online, phone (1-888-LIGHTSS), and SMS (text OUT to 544487), and Time-of-Use pricing options enabled by interval metering. Add-on programs cover a West Virginia community solar offering, electric vehicle charging infrastructure support, paperless eBill, text/email alerts, bill assistance programs for qualifying customers, and generator interconnection services for distributed energy resources.

Revenue is generated under regulated tariffs approved by the Maryland Public Service Commission and the West Virginia Public Service Commission using a cost-of-service methodology, with rates collected on a monthly billing cadence based on usage. Customer choice programs allow end users to select alternative generation suppliers while Potomac Edison retains the distribution role. Distribution channels are multi-modal — physical infrastructure for delivery, and online self-service, mobile access, phone, and SMS for customer engagement — reflecting a utility operating model where customer acquisition is defined by geographic franchise rather than competitive sales.

Name

Potomac Edison

Legal name

Potomac Edison

Website

https://potomacedison.com

Company type

Public

Founded year

1922

Operating status

Operating

Short description

Potomac Edison is a regulated electric distribution utility serving residential and commercial customers in portions of Maryland and West Virginia. Operating as a subsidiary of FirstEnergy Corp (NYSE: FE), it provides electricity delivery, smart metering, outage management, and energy efficiency programs under state-approved tariffs.

Ownership category

akta.pro rank

Product category

Electric Utility Distribution

NAICS

Electric Power Distribution (221122), Electric Power Transmission, Control, and Distribution (22112)

SIC

Electric Services (4911), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Electric Distribution System Owners (Wires-Only Companies) (EUADABAI)

akta.pro secondary industry

EV Charging Payment & Reimbursement Programs (Public/Depot Charging) (TLABAMAK)

Keywords

• Electricity distribution
• Regulated utility services
• Outage management
• Smart meter programs
• Customer energy services

Headquarters

HQ city

Williamsport

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain

Revenue model

1. Electric Distribution Service: Regulated electricity distribution service to residential and commercial customers in Maryland and West Virginia. Revenue is derived from regulated tariffs approved by state utility commissions based on cost-of-service methodology.
2. Customer Choice Programs: Programs allowing customers to choose alternative electric generation suppliers while Potomac Edison continues to deliver electricity through its distribution infrastructure

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Potomac Edison is a regulated electric utility that distributes electricity to residential and commercial customers in assigned service territories across Maryland and West Virginia. As a subsidiary of FirstEnergy Corp (NYSE: FE), the company operates distribution infrastructure (poles, wires, substations) and provides customer-facing services including smart metering, outage reporting and tracking, online account management, bill payment, energy usage analysis, and bill assistance programs.

Product overview

Potomac Edison is a regional electricity utility serving customers in Maryland and West Virginia, operating as a subsidiary of FirstEnergy Corp. (NYSE: FE). The company provides a unified customer portal combining account management, billing, and outage services as its core offering. The product ecosystem centers on the My Account platform, which integrates bill payment, usage tracking, and communication tools. Additional modules include smart metering infrastructure with time-of-use pricing, the Home Energy Analyzer for usage insights, the West Virginia Solar Program for community solar participation, electric vehicle charging support, and bill assistance programs. Outage management is handled through multiple channels including online reporting, text messaging (OUT to 544487), and phone support (1-888-LIGHTSS).

Differentiator

Problem solved

Functional benefit

Products and services

• My Account Online customer portal allowing account management, bill viewing, payment processing, and usage tracking for residential and commercial electricity customers in Maryland and West Virginia.
• Pay My Bill Digital bill payment service enabling customers to pay electricity bills online.
• Outage Reporting & Tracking Service allowing customers to report power outages via online form, text message (OUT to 544487), or phone (1-888-LIGHTSS), and view outage maps.
• Smart Meters Advanced metering infrastructure enabling detailed electricity usage tracking and time-of-use pricing options for customers.
• West Virginia Solar Program Community solar program enabling West Virginia customers to participate in solar energy initiatives.
• Electric Vehicles (EV) Charging Support Programs and information supporting electric vehicle charging infrastructure and customer adoption.
• Time-of-Use Pricing Dynamic electricity pricing based on time of day, allowing customers to shift usage to lower-cost periods.
• Generator Interconnection Service for customers to connect distributed generation resources (solar panels, generators) to the grid.
• Bill Assistance Programs Payment assistance and support programs for qualifying customers needing help with electricity bills.

Quantifiable outcome

• Part of FirstEnergy Corp. serving approximately 6 million customers across six states

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Jersey Central Power & Light (JCP&L): JCP&L is a regulated electric distribution utility serving New Jersey as a sibling subsidiary of FirstEnergy Corp. It is comparable because it shares Potomac Edison's parent (FirstEnergy), operates the same wires-only distribution model under New Jersey BPU oversight, and runs the same AMI, outage management, and customer choice platforms as Potomac Edison.
• Potomac Electric Power Company (PEPCO-DC): PEPCO-DC is the District of Columbia operating unit of Pepco (Exelon), distributing electricity in the District. It is a direct peer because it operates as a wires-only distribution utility under a separate district regulator with similar AMI, customer choice, and EV programs, and serves an adjacent Mid-Atlantic load center that overlaps Potomac Edison's broader Maryland operating environment.
• Pepco: Pepco is a regulated electric distribution utility serving Maryland and the District of Columbia as an Exelon subsidiary. It is a direct peer because it operates under the same Maryland PSC regulatory framework as Potomac Edison, delivers electricity over similar wires-only infrastructure, and supports comparable customer choice, AMI, and EV programs in an adjacent Mid-Atlantic service territory.
• Metropolitan Edison (Met-Ed): Met-Ed is a regulated electric distribution utility serving eastern Pennsylvania as a sibling subsidiary of FirstEnergy Corp. It is comparable because it shares Potomac Edison's parent (FirstEnergy), operates the same wires-only distribution model under Pennsylvania PUC oversight, and runs identical smart meter, outage management, and customer choice programs on shared corporate systems.
• PPL Electric Utilities: PPL Electric Utilities is a regulated electric distribution utility serving central and eastern Pennsylvania as a subsidiary of PPL Corporation. It is a direct peer because it operates a comparable wires-only distribution model under Pennsylvania PUC oversight, runs an advanced AMI deployment and similar customer choice / time-of-use programs, and competes for capital and operational talent in the same Mid-Atlantic utility labor market as Potomac Edison.
• Monongahela Power: Monongahela Power is a regulated electric distribution utility serving northern West Virginia as a sibling subsidiary of FirstEnergy Corp. It is a direct peer because it serves the same West Virginia PSC jurisdiction as Potomac Edison's West Virginia service territory, shares the FirstEnergy corporate platform, and operates an identical wires-only distribution model with overlapping rural Appalachian geography.
• West Penn Power: West Penn Power is a regulated electric distribution utility serving western Pennsylvania as a sibling subsidiary of FirstEnergy Corp. It is a direct peer because it shares Potomac Edison's parent (FirstEnergy), operates the same wires-only distribution model under a Pennsylvania PUC framework, and runs the same corporate platforms for billing, AMI, outage management, and customer choice.
• Delmarva Power: Delmarva Power is a regulated electric distribution utility serving Maryland and Delaware as an Exelon subsidiary. It is comparable because it shares the Maryland PSC jurisdiction, operates a wires-only distribution model with retail choice, and runs a similar mix of smart meter, outage management, and energy efficiency programs serving a comparable customer base size.
• Baltimore Gas and Electric (BGE): BGE is a regulated electric and gas distribution utility serving central Maryland as a subsidiary of Exelon. It is the most directly comparable peer to Potomac Edison because it operates under the same Maryland Public Service Commission oversight, serves an overlapping Maryland geography, and runs the same wires-only distribution business with customer choice programs.
• Pennsylvania Electric Company (Penelec): Penelec is a regulated electric distribution utility serving northern/central Pennsylvania as a sibling subsidiary of FirstEnergy Corp. It is a direct peer because it shares the FirstEnergy platform, operates the same wires-only distribution business under Pennsylvania PUC jurisdiction, and offers identical smart meter, time-of-use, EV, and customer choice programs as Potomac Edison.

Market position

Strengths3 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/PotomacEdison
• YouTubeyoutube.com/user/FirstEnergyTV
• Facebookfacebook.com/PotomacEdison
• LinkedInlinkedin.com/company/firstenergy-corp

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Potomac Edison