CBS BUSINESS CONSULTING LTD

What CBS BUSINESS CONSULTING LTD does

CBS Business Consulting Ltd, trading as CBS Change Partners, is a privately owned UK change management consultancy founded in 2006. The firm delivers business and IT transformation, project/programme/portfolio management, business change and readiness, and finance, risk, and regulatory advisory services to enterprise clients in UK financial services, retail, and the public sector. Its service portfolio spans nine productised lines covering Change Management, Finance/Risk/Regulation, Procurement & Commercial, Digital Automation, Strategic Alignment & Portfolio Management, PMO As A Service, Retail Payment Healthcheck, Payment Services, and a recurring Change Partnership subscription offering. Underlying delivery is based on human advisory expertise rather than proprietary technology — there is no software platform, no public API, and no AI/ML capability disclosed. The senior team comprises ex-big-four and industry practitioners with 20-34 years of experience, supported by an Advisory Board of former C-suite executives established in 2024.

The firm's go-to-market is sales-led and project-based, initiated through direct outreach, website contact, phone, and inbound referrals. Revenue mechanics combine project-based consulting engagements with a discounted recurring Change Partnership subscription overlay aimed at embedding CBS into ongoing programmes. Customers are predominantly large UK banks, retailers, fintechs, and government-backed financial organisations, with named enterprise logos including Tesco Bank, John Lewis Partnership, Wilmington Trust, Zego, Fiserv, M&T Bank, Secure Trust Bank, Sainsbury's Bank, NS&I, Barclays Bank UK, and Tesco plc. Pricing is custom and not publicly disclosed, with quotes scoped per engagement. The firm operates from an Edinburgh headquarters (9-10 St. Andrews Square) and a London regional office (3 More London Riverside), with nationwide UK coverage and no disclosed international footprint.

Name

CBS BUSINESS CONSULTING LTD

Legal name

CBS Business Consulting Ltd

Website

https://cbschangepartners.co.uk

Company type

Private

Founded year

2006

Operating status

Operating

Short description

CBS Business Consulting Ltd (trading as CBS Change Partners) is a UK boutique change management consultancy founded in 2006, delivering project-based and recurring advisory services in transformation, payments, risk, and regulation to enterprise clients in financial services, retail, and the public sector.

Ownership category

akta.pro rank

Product category

Management Consulting

NAICS

Management Consulting Services (54161), Other Management Consulting Services (541618)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Organization Design & Change Management Consulting (BPAHACAD)

akta.pro secondary industries

Change Management & Transformation Consulting (BPAHAGAC), Operations & Process Improvement Consulting (BPAHACAB)

Keywords

• Change management consulting
• Programme delivery services
• Financial services consulting
• Payments consulting
• Digital transformation services

Headquarters

HQ city

Edinburgh

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Change Management Consulting: Project-based consulting engagements delivering change management, business transformation, and programme delivery services to enterprise clients in financial services and retail sectors.
2. Fractional Change Partnership: Discounted recurring access to Change and Subject Matter Experts, providing ongoing advisory support at a fraction of the cost of a full-time project manager.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

CBS Business Consulting Ltd (trading as CBS Change Partners) is a UK change management consultancy founded in 2006 that helps enterprise clients in financial services and retail deliver business and IT transformation, regulatory compliance (PSD2, PCI-DSS, SCA), payments modernisation, and programme/portfolio delivery. Services are delivered by ex big-four consultants and industry experts through bespoke project-based engagements and a recurring fractional Change Partnership subscription model.

Product overview

CBS Change Partners is a change management consulting firm that provides advisory and consulting services rather than a software product. The company offers a portfolio of consulting services including Change Management (business and IT transformation, project/programme/portfolio delivery, business change), Finance/Risk/Regulation, Procurement & Commercial, Digital Automation, and specialized Payment services (Retail Payment Healthcheck, Payment Services, Change Partnership). Services are delivered by ex big-four consultants and industry experts who provide hands-on support for clients in financial services, retail, and public sector sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Change Management Services Business and IT transformation, project, programme and portfolio management, and business change and readiness services delivered to UK financial services and retail clients.
• Finance, Risk & Regulation Services Compliance, risk and financial reporting, and data governance consulting services for regulated industries.
• Procurement & Commercial Services Optimal category and vendor strategies, risk mitigation, successful bidding and collaboration, and ongoing supplier management for client organisations.
• Digital Automation Services Digital strategies, customer channels and journeys, process automation, and associated data and analytics services for clients undergoing digital transformation.
• Change Partnership Discounted, recurring access to Change and Subject Matter Experts, providing ongoing advisory support at less than the cost of a full-time project manager.
• Retail Payment Healthcheck A review of payments cost, acceptance rates, resilience and the risk of future change, informing next steps for retailers.
• Payment Services Payment and Financial Crime subject matter expert services to improve service, mitigate risks and issues, and upskill client teams.
• Strategic Alignment & Portfolio Management Providing confidence that clients are investing in the most valuable change that best supports their strategy.
• PMO As A Service Project Management Office services to support delivery of client change programmes.

Quantifiable outcome

• Successfully delivered ability to accept customer payments post SCA implementation with excellent acceptance rates (John Lewis Partnership)
• +2 more outcomes

Named customers11 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Elixirr International: AIM-listed UK challenger consultancy with FS and payments practices serving enterprise clients. Comparable boutique model and client base to CBS, with broader scale.
• Capco: Global financial services management and technology consultancy with deep UK banking, payments and regulatory transformation practices. Direct competitor for CBS's PSD2, Open Banking and core banking transformation mandates.
• Delta Capita: UK-based FS consultancy specialising in financial crime, compliance, KYC, and operations transformation. Direct peer for CBS's risk/regulation and payments compliance work.
• Baringa Partners: UK-headquartered independent consultancy with strong FS, payments, risk and regulatory practices. Competes head-to-head with CBS for UK bank and retailer change mandates, particularly in regulatory and risk domains.
• Projective Group: European FS consultancy with strong UK presence focused on payments, digital transformation and change delivery. Highly comparable offering to CBS's Change Partnership and digital transformation services.
• Newton (formerly Newton Europe): UK-based management consultancy with strong operational transformation, programme delivery and change practices. Competes for similar enterprise change mandates with project-led delivery model.
• Alpha FMC: UK-listed specialist consulting firm focused exclusively on asset and wealth management, with adjacent banking practice. Overlaps with CBS's banking/asset management change mandates in regulated UK FS.

Emerging players

• Eden McCallum: UK-based independent consultancy using a senior-freelance model to deliver project-based change and transformation. Operates comparable boutique engagement model to CBS but with broader sector reach.

Broad incumbents

• Accenture UK FS Practice: Global consulting giant with deep UK FS and payments transformation practices. Competes with CBS for enterprise mandates but operates at vastly larger scale with broader service portfolio.

Others

• EY-Parthenon UK (FS Advisory):

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/cbs-consulting---leaders-in-change

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CBS BUSINESS CONSULTING LTD