Quality Patient Transfer Services QPTS Inc.

What Quality Patient Transfer Services QPTS Inc. does

Quinte Patient Transfer Service (QPTS Inc.) is a regional non-emergency medical transportation provider founded in 2005 by Steve Andrews and headquartered in Trenton, Ontario. The company delivers stretcher and wheelchair patient transfer services to residents of South Eastern Ontario, with a service offering that has expanded to include long-distance and airport transfer runs beyond the immediate local market. The underlying operation is service-led rather than technology-led: there is no proprietary dispatch platform visible, and the public-facing web presence is a basic Wix-built site.

The customer base is split between publicly funded healthcare programs and private-pay individuals. On the government side, QPTS holds approved service-provider status with the Department of Veterans Affairs (DVA), the Department of National Defence (DND), the Ontario Disability Support Program (ODSP), and Community Care Access Centres (CCACs). On the private side, the company serves individuals arranging non-urgent medical transport on a transaction-fee, pay-as-you-go basis. The mix provides some revenue diversification across payer types, though government contracts likely constitute the larger revenue stream given the credentialed nature of those relationships.

The organization is small and operationally focused, with a team of approximately nine people operating from a single Trenton base. Revenue mechanics are transactional — each transfer is billed as a discrete fee rather than under subscription or capitated contracts. There is no disclosed evidence of funding rounds, acquisitions, technology investment, or material headcount growth in the available data, and the company presents as an established local service provider rather than a scaling technology-enabled operator.

Name

Quality Patient Transfer Services QPTS Inc.

Legal name

Quinte Patient Transfer Service

Website

https://qpts.ca

Company type

Private

Founded year

2005

Operating status

Operating

Short description

Quinte Patient Transfer Service (QPTS Inc.) is a Trenton, Ontario-based non-emergency medical transportation provider, founded in 2005, serving South Eastern Ontario with stretcher and wheelchair transfers for government healthcare programs and private individuals.

Ownership category

akta.pro rank

Product category

Non-Emergency Medical Transportation Services

NAICS

Ambulance Services (62191), Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Interfacility Transport (IFT) & Patient Transfer Services (HLAFANAF)

akta.pro secondary industry

Transportation & Errands (Non-Emergency) (HLADAGAF)

Keywords

• Non-emergency medical transport
• Patient transfer services
• Stretcher transportation
• Wheelchair transport services
• Medical transport services

Headquarters

HQ city

Trenton

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Non-Emergency Patient Transport Services: Fee-for-service model providing stretcher and wheelchair transfers for patients requiring transport to medical appointments, hospitals, and other facilities. Revenue generated through per-transport fees with special discounts for veterans and Chamber of Commerce members.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Quinte Patient Transfer Service provides non-emergency patient transfer services using wheelchair-accessible minivans and multiple operating units across South Eastern Ontario. Core offerings include stretcher and wheelchair transfers to medical appointments, hospitals, clinics, nursing homes, and residences, with 24/7 availability for airport pick-up/drop-off and long-distance out-of-province transportation. The service is delivered by an eight-member trained team and serves both private individuals and government-funded patients (DVA, DND, Community Care Access Centres, ODSP).

Product overview

Quinte Patient Transfer Service operates as a single unified service offering, providing non-emergency patient transfer services in South Eastern Ontario since 2005. The core service encompasses stretcher and wheelchair transfers to medical appointments, hospitals, clinics, nursing homes, and residences. Additional service modules include 24/7 airport transfer and long-distance transportation for out-of-province trips. The company utilizes a fleet of wheelchair-accessible minivans and employs an eight-member team to serve both government and private sector clients throughout the Quinte region.

Differentiator

Problem solved

Functional benefit

Products and services

• Non-Emergency Patient Transfer Services Core service providing transportation for patients who do not require emergency medical care, including stretcher and wheelchair transfers to medical appointments, hospital visits, and other healthcare-related destinations throughout South Eastern Ontario.
• Stretcher Transfer Service Specialized patient transfer service for individuals requiring stretcher transportation, facilitating transfers to and from hospitals, clinics, residences, and nursing homes.
• Wheelchair Transfer Service Patient transportation service utilizing wheelchair-accessible minivans to transport patients who use wheelchairs to medical appointments and hospital visits.
• Airport Transfer Service 24/7 airport pick-up and drop-off service for patients, available for both pre-booked and short-notice rides.
• Long-Distance Transportation Service Extended-range patient transfer service for out-of-province transportation and extended-stay appointments, available 24/7 with pre-booking.

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• DVA (Department of Veterans Affairs)coreOthersService provider for the Department of Veterans Affairs, providing non-emergency patient transfer services to veterans in South Eastern Ontario.
• DND (Department of National Defence)coreOthersPatient transfer service provider for Department of National Defence personnel and their families in the region.
• Community Care Access CentrescoreOthersHealthcare coordination partner providing non-emergency patient transfer services for community care clients requiring medical transport.
• ODSP (Ontario Disability Support Program)coreOthersService provider for ODSP recipients requiring non-emergency patient transfer services to medical appointments.
• QW Chamber of CommerceminorGTM or Marketing PartnerBusiness networking partnership providing 10% discount to Chamber members as part of community service initiative.

Scale indicators2 records

Recent moves3 records

Expansion highlights2 records

Broad incumbents

• Medavie Health Services: Medavie Health Services operates ground ambulance and patient transfer services across multiple Canadian provinces (notably New Brunswick, Nova Scotia, and Ontario contracts). It is comparable to QPTS as a non-emergency interfacility and patient transfer operator, though at much greater scale.
• Bayshore HealthCare: Bayshore HealthCare is one of Canada's largest home and community health services providers, offering home health, personal care, and patient transport services nationally. It overlaps with QPTS in non-emergency medical transport and home-bound patient transfers, particularly for government and insured populations.
• CarePartners: CarePartners is a large Ontario home health provider offering nursing, therapy, and personal support services, frequently coordinating non-emergency patient transfers for LHIN/Home and Community Care clients — directly overlapping with QPTS's Community Care Access Centre and private patient transport business.
• Closing the Gap Healthcare: Closing the Gap Healthcare is an Ontario-based provider of home health, therapy, and community support services. It overlaps with QPTS in serving patients who require non-emergency transport between home and clinical settings, particularly through government and LHIN-funded programs.
• ParaMed Home Health Care: ParaMed is a national Canadian home health care provider (part of Extendicare) delivering in-home nursing, therapy, and personal support services across Ontario. It is comparable to QPTS for non-emergency patient movement and post-acute transfers within broader home-care bundles.

Direct peers

• Voyago: Voyago is one of Ontario's largest non-emergency medical transportation providers (formed from the merger of Dignity Transportation and other regional carriers). It directly competes with QPTS in stretcher and wheelchair patient transfer across Ontario, serving many of the same government and private-pay customers.

Others

• CritiCall Ontario: CritiCall Ontario coordinates emergency and urgent inter-facility patient referrals across the province. While not a direct transport competitor, it is an adjacent ecosystem player that shapes QPTS's market context by routing non-emergency and interfacility transfer demand in Ontario.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quality Patient Transfer Services QPTS Inc.