SINGA Québec

What SINGA Québec does

SINGA Québec is a Montréal-based non-profit organization founded in 2015 that operates as the Quebec chapter of the international SINGA network (founded 2012, present in 7 countries and 17 cities with 80,000+ members). Its mission is to create reciprocal bridges between newly arrived individuals — including refugees — and the host Quebec society through two principal offerings: a Programme de jumelage that pairs newcomers with local residents based on shared interests and accompanies each duo for six months, and an umbrella Médiation interculturelle program encompassing Engagées vers l'inclusion (a structured program for newcomer women covering rights, health, housing, finance, law, and wellbeing), Fais comme chez toi (community cultural activities), Ciné SINGA (film screenings with discussion), and La visite de quartier (neighborhood tours). All programs are delivered free of charge to participants.

The organization runs a small operational team of approximately six staff (co-direction, mobilization/jumelage lead, activities lead, communications, audiovisual production, and an activities assistant) supported by a seven-member volunteer board of directors. It operates from Centre du Plateau in Montréal's Plateau-Mont-Royal neighbourhood and partners with CÉGEP Vieux-Montréal, Centre Pauline-Julien, Musée McCord Stewart, Prima Danse, Exeko, TCRI, the Canadian Council for Refugees, and CDC Plateau-Mont-Royal for programming delivery and outreach. Marketing and participant acquisition rely primarily on organic social (Facebook, Instagram, YouTube), email newsletter, earned media (La Presse, Radio-Canada), institutional presentations, and community events such as the annual World Refugee Day gathering.

SINGA Québec is funded entirely through donations (processed via Zeffy) and grants/institutional support from the Government of Canada, Ville de Montréal (Entente de développement culturel de Montréal 2024-2027), Desjardins (Caisse Plateau-Mont-Royal), TD Bank, Belron Ronnie Lubner Charitable Foundation, and Office Franco-Québécois pour la Jeunesse. It is not a technology company and does not sell a proprietary platform; the underlying matching engine for jumelage is an interest-based rule system, not an AI product. The entity holds a registered wordmark/logo and has implemented Loi 25 personal-information safeguards.

Name

SINGA Québec

Legal name

SINGA Québec

Website

https://singa.quebec

Company type

Private

Founded year

2015

Operating status

Operating

Short description

SINGA Québec is a Montréal-based non-profit founded in 2015 that pairs newcomers and refugees with local Quebec residents through interest-based matching and free intercultural activities. It operates as the Quebec chapter of the international SINGA network across 7 countries.

Ownership category

akta.pro rank

Product category

Newcomer Integration and Intercultural Community Services

NAICS

Human Rights Organizations (813311)

SIC

Services-Membership Organizations (8600)

akta.pro industry

PRIMARYBPAGAFAG

Immigrant & Refugee Rights Advocacy

Business & Public Services/Nonprofit, NGO & Social Services/Civil Rights, Advocacy & Public Policy Organizations

SECONDARYBPAGALAN

Refugee & Migrant Integration Enterprises (Livelihoods, Services)

Business & Public Services/Nonprofit, NGO & Social Services/Social Enterprises & Impact Organizations

Keywords

• Newcomer integration services
• Intercultural mediation programs
• Refugee community support
• Cultural matching program
• Social inclusion nonprofit

Headquarters

HQ city

Montréal

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations from individuals and organizations: SINGA Québec accepts financial donations from individuals to support its programs, particularly the 'Engagées vers l'inclusion' project. Donations are processed through the Zeffy platform and are used to fund free activities for participants, including materials, transportation, and childcare.
2. Government and institutional grants: SINGA Québec receives funding from government and institutional financial partners including the Government of Canada, Ville de Montréal (Entente de développement culturel de Montréal), and other funders to support its programs and operations.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

SINGA Québec is a non-profit community organization that delivers free intercultural integration programs connecting newcomers (including refugees) with members of Quebec's host society. Its core offerings include a jumelage (matching) program that pairs individuals based on shared interests over a 6-month accompaniment period, and a broader intercultural mediation portfolio that encompasses creative workshops, film screenings, neighborhood tours, and a women's inclusion project. All activities are offered free of charge and funded through donations and institutional grants.

Product overview

SINGA Québec is a nonprofit organization offering a multi-program service portfolio centered on intercultural connection and social inclusion of newcomers, particularly refugees. The core offerings include the Programme de jumelage (matching/buddy program) which pairs newcomers with local residents based on shared interests, and the Médiation interculturelle umbrella program which encompasses sub-projects including Engagées vers l'inclusion (women's inclusion program), Fais comme chez toi (community activities), Ciné SINGA (film screenings), and La visite de quartier (neighborhood tours). Programs are delivered through community events, workshops, and one-on-one accompaniment over 6-month periods.

Differentiator

Problem solved

Functional benefit

Brands

• Engagées vers l'inclusion: A project aimed at promoting the social and professional inclusion of first-time arriving women, providing tools and support on rights, health, housing, finance, law, and well-being.
• Fais comme chez toi
• Ciné SINGA
• La visite de quartier

Products and services

• Programme de jumelage (Matching Program)

Quantifiable outcome

• 65 free activities delivered across the Engagées vers l'inclusion project
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• SINGA International (wearesinga.org)coreStrategic or Co-development PartnerSINGA Québec is the Québec/Montreal chapter of the international SINGA network, which was founded in 2012 and now operates in 7 countries and 17 cities with over 80,000 members. The international network provides the organizational model, brand, and peer support framework for all local SINGA chapters.
• ExekocoreStrategic or Co-development PartnerExeko is listed as an associative partner of SINGA Québec, collaborating on programs that use intellectual and cultural engagement to foster inclusion and empowerment of marginalized individuals.
• Table de Concertation des organisations au service des personnes Réfugiées et Immigrantes (TCRI)coreStrategic or Co-development PartnerTCRI is a coalition of organizations serving refugees and immigrants in Quebec. SINGA Québec collaborates with TCRI as an associative partner to share resources, knowledge, and best practices in newcomer integration.
• Canadian Council for Refugees (CCR / CCRweb)minorStrategic or Co-development PartnerThe Canadian Council for Refugees is a national umbrella organization. SINGA Québec is listed as an associative partner, connecting with a broader network of refugee and immigration-serving organizations across Canada.
• CDC Plateau-Mont-RoyalcoreStrategic or Co-development PartnerCDC Plateau-Mont-Royal is a community development corporation (corporation de développement communautaire) serving the Plateau area of Montréal where SINGA Québec is based. It collaborates with SINGA on community programming and resource sharing.
• Musée McCord StewartminorStrategic or Co-development PartnerSINGA Québec collaborates with the McCord Museum on occasional workshops and cultural activities that engage newcomers with Montreal's heritage and artistic community.
• Prima DanseminorStrategic or Co-development PartnerPrima Danse is a non-profit organization that uses dance as a tool for social intervention with vulnerable populations. SINGA Québec partners with Prima Danse to offer inclusive dance workshops for its community members.
• Centre du PlateaucoreOthersSINGA Québec operates out of the Centre du Plateau, using the venue's spaces to host its programs, activities, and community gatherings. The location at 2275 Bd Saint-Joseph Est, Montréal serves as the organization's headquarters.
• Centre Pauline-JulienminorOthersSINGA Québec conducts neighborhood visits and activities in collaboration with Centre Pauline-Julien, serving as a partner venue for community programming.
• CÉGEP Vieux-MontréalminorOthersSINGA Québec conducts presentations at CÉGEP Vieux-Montréal, reaching francisation classes to inform students about its mission and programs and to recruit participants.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Calgary Catholic Immigration Society (CCIS): Western Canadian settlement agency providing newcomer services including language training, employment support, and community programs. Comparable in mission but serves a different geographic market from SINGA Québec.
• TNO - The Neighbourhood Organization: Toronto-based multi-service agency providing settlement, language, and community programming for newcomers and refugees. Comparable in newcomer-service mission but operating in Ontario.
• MOSAIC: One of Canada's largest settlement agencies, providing language, employment, and community-integration services to newcomers in British Columbia. Comparable in newcomer-support mission but operates in a different Canadian region.

Direct peers

• COSTI Immigrant Services: One of Canada's largest immigrant-serving non-profits, providing settlement, language, employment, and community integration services. Directly comparable to SINGA Québec in mission and newcomer-support model, though operating primarily in the Greater Toronto Area rather than Quebec.
• Culture Link (Toronto): Toronto non-profit providing settlement and integration services including cultural bridging programs for newcomers. Comparable peer with a similar community-led integration approach.
• Maison Internationale de Montréal: Montreal hub connecting newcomers and international residents with community resources, cultural activities, and integration support. Closely comparable in mission to connect newcomers with host society through cultural exchange.
• La Maisonnée: Montreal-based non-profit serving newcomers and refugees through accompaniment, family support, and community integration programs. Directly comparable to SINGA Québec in both mission and geographic market, with overlapping program categories.
• Carrefour de ressources en interculturel (CRIP): Montreal-based resource centre supporting intercultural work and newcomer integration through training, mediation, and community programming. Comparable in focus on intercultural mediation and Quebec-based newcomer services.
• Accueil aux immigrants de l'Est de Montréal (AIEM): Montreal non-profit providing settlement, orientation, and community-integration services to newcomers in eastern Montréal. A direct competitor and peer operating in the same city with the same target population.

Broad incumbents

• YMCA Newcomer Settlement Services: Broader Canadian newcomer services operated as part of the YMCA network, providing settlement, language, and community-integration programs. Overlaps with SINGA Québec's mission but operates as part of a much larger national umbrella.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@singaquebec
• Facebookfacebook.com/singaquebec
• Instagraminstagram.com/singaquebec?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SINGA Québec