RESOLVE RETAIL LTD

Name

RESOLVE RETAIL LTD

Legal name

Resolve Retail

Website

https://resolveretail.co.uk

Company type

Private

Founded year

2020

Operating status

Operating

Ownership category

akta.pro rank

Product category

Retail Consulting Services

NAICS

Retail Trade (44-45)

SIC

Retail-Nonstore Retailers (5960)

akta.pro primary industry

Consultative Selling & Discovery (EDABABAC)

akta.pro secondary industries

Shopper & Retail Insights (In-Store/Path-to-Purchase, Category Insights) (MPAAALAJ), Dropshipping & Supplier Fulfillment Services (CRAFAMAJ)

Keywords

• Retail consultancy services
• Independent retail advisory
• Buying and merchandising
• Retail strategy consulting
• Store assessment services

Headquarters

HQ city

Morpeth

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations

Revenue model

1. Retail Consultancy Services: Resolve Retail generates revenue by providing paid retail consultancy services to independent retailers. The engagement model includes a one-off assessment fee of £100 (deductible from agreed work), followed by bespoke project work outlined in a proposal with agreed time frame and budget. Services cover retail space optimisation, buying and supply chain, customer loyalty, sales growth, and market share improvement.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Resolve Retail is a boutique retail consultancy that provides paid advisory services to independent retailers across the North East of England. Its offering centres on retail space assessments, buying and merchandising guidance, supply chain and sourcing optimisation, customer loyalty programme development, sales growth strategy, shop-fit project support, and omnichannel guidance. Engagements begin with a complimentary discovery call and a £100 on-site or virtual walk-around assessment, followed by bespoke consultancy projects priced per proposal.

Product overview

Resolve Retail Ltd operates as a retail consultancy firm offering advisory services for independent retailers across the North East of England. The core offering is the Resolve Retail Consultancy service, which provides in-store assessments, strategic planning, and guidance on buying, supply chain, and customer experience. A complementary sub-brand, Sourced by Sue Hunt, is an e-commerce business that curates and sells home interior products to trade and residential customers. The consultancy leverages over 30 years of retail experience working with major brands.

Differentiator

Problem solved

Functional benefit

Brands

• Sourced by Sue Hunt: An e-commerce business selecting quality home interior products for the interior design trade, hospitality sector, and home use. Specializes in wall art and home interior products sourced from trade shows and suppliers.

Products and services

• Resolve Retail Consultancy Paid retail consultancy service providing strategic guidance to independent retailers across the North East of England, including in-store assessments, buying and merchandising optimisation, supply chain improvement, customer loyalty strategies, shop-fit support, and sales growth solutions. Delivered via a three-step process: free discovery call, £100 walk-around assessment (face-to-face or virtual, deductible from follow-on work), and a bespoke project-based consultancy engagement priced per proposal.
• Sourced by Sue Hunt

Quantifiable outcome

• Increased Food and Drink sales by £50,000 during the 7-week Christmas period
• +3 more outcomes

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves3 records

Expansion highlights3 records

Broad incumbents

• Circana (formerly IRI + NPD): Global retail and consumer insights firm providing market intelligence, advisory, and analytics to retailers and manufacturers. Comparable in retail advisory coverage but at significantly larger scale and with data-led rather than hands-on consulting.
• Institute of Grocery Distribution (IGD): UK grocery and retail research organisation providing industry insights, training, and strategic guidance to the food and consumer goods industry. Comparable in retail advisory scope but operates at much larger scale and as a non-profit membership body.
• Kantar (Retail Practice): Global data, insights, and consulting firm with a major retail practice covering shopper behaviour, retail strategy, and category management. Comparable in retail advisory capability but at a far larger scale, serving enterprise retailers rather than independents.

Direct peers

• Vista Retail Support: UK retail consultancy offering business support, mentoring, and operational guidance to independent retailers. Closely comparable as a consultancy specifically targeting independent retailers for turnaround and growth work.
• Shoppertec: UK retail and shopper insight consultancy providing research, training, and strategic advice to retailers and brands. Comparable as a specialist retail consultancy with project-based advisory delivery.
• Retail Economics: Independent UK retail research and advisory firm offering insights, strategy, and consultancy to retailers and property companies. Comparable as a boutique UK retail advisory serving independent and corporate clients.
• Springboard Retail: UK retail consultancy supporting high street retailers with footfall analytics, customer insight, and town-centre benchmarking. Comparable in serving independent and high-street retailers with strategic improvement services.
• Conlumino: UK-based retail consultancy providing strategic advice, market insights, and store optimisation services to retailers and FMCG brands. Directly comparable as a specialist retail advisory firm with similar client base and consulting-led delivery model.
• Him! (formerly HIM Retail): UK shopper insight and retail strategy consultancy serving retailers and brands with category, consumer, and store-level advisory work. Comparable in retail advisory focus and project-based commercial engagements.
• The Retail Practice: UK retail consultancy advising independent retailers, shopping centres, and high street operators on customer experience, marketing, and store performance. Directly comparable in target customer (independent retailers) and consultancy scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/in/sue-hunt-a7bb48167

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RESOLVE RETAIL LTD