QWELL LTD

What QWELL LTD does

Qwell, LLC (operating as Qwell) is a New York-based digital healthcare platform that connects patients with a curated, peer-vetted network of doctors across primary care, specialty, laboratory and radiology, dental, mental health, and wellness categories. The platform supports both in-person and telemedicine bookings and is free for patients to search and schedule. Its core technology is a real-time booking and provider directory with profile pages, availability calendars, and a Doc-to-Doc referral tracking system intended to reduce the industry-wide problem of incomplete referrals (cited as up to 60%). The company also operates a premium subscription product, Qwell Concierge, priced at $150/month for individuals and $250/month for couples (with $50/month per additional child under 18), offering guaranteed same-day office and telemedicine visits, VIP specialist access, a personal care assistant, and same-day home visits subject to availability.

Qwell was founded in 2019 by primary care physicians Bertie Bregman, M.D. and Rachel Bregman, M.D., who have operated Westside Family Medicine in New York City since 2006. The company monetizes through two streams: subscription fees from concierge members and recurring fees paid by healthcare providers to join and maintain presence on the network. Go-to-market is direct-to-consumer via qwell.com and a companion mobile app (app.qwell.com), with marketing concentrated on specialty-specific SEO landing pages and organic social channels (Facebook, Twitter, Instagram, LinkedIn). The platform serves individual patients as the primary segment and a network of 100+ vetted providers as the supply side, with no enterprise or employer-payer channel disclosed. Operations are concentrated in New York, with a stated ambition to expand nationally; the company remains privately held, is not disclosed to have raised institutional funding, and has a small operating team of fewer than ten named staff within a stated 11-50 employee range.

Name

QWELL LTD

Legal name

Qwell, LLC

Website

https://qwell.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Qwell is a New York-based digital healthcare platform offering free patient booking with a curated, vetted network of 100+ doctors across primary care, specialty, dental, mental health, and wellness, plus a paid concierge membership with same-day visits.

Ownership category

akta.pro rank

Product category

Digital Health Platform

NAICS

All Other Outpatient Care Centers (621498)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industry

Membership/Subscription Concierge Virtual Care (HLALAAAH)

Keywords

• Digital health platform
• Healthcare appointment booking
• Concierge medical service
• Provider network platform
• Telemedicine scheduling

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Concierge Membership: Premium subscription service offering same-day appointments, VIP access, personal assistant coordination, and dedicated communication for $150/month (individual) or $250/month (couples). Children under 18 may be added for $50/month additional.
2. Provider Network Fees: Healthcare providers pay fees to join and maintain their presence on the Qwell platform, access profile pages, booking features, and referral network tools

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Qwell operates a free digital healthcare booking platform that connects patients in New York with a curated network of vetted healthcare providers across primary care, specialties, dental, mental health, and wellness. It monetizes through a premium Qwell Concierge membership ($150/month individual, $250/month couples) offering guaranteed same-day visits and personal care coordination, and through recurring provider network membership fees paid by doctors joining the curated network.

Product overview

Qwell operates as a curated healthcare networking and booking platform consisting of three main offerings: (1) the Qwell Platform — a free online service for patients to search and book appointments with vetted doctors across Primary Care, Specialists, Laboratory & Radiology, Dentistry, Mental Health, and Health & Wellness specialties, supporting both in-person and telemedicine visits; (2) Qwell Concierge — a premium membership add-on ($150/month individual, $250/month couples) providing guaranteed same-day visits, VIP specialist access, a personal care assistant, and same-day home visits; and (3) the Qwell Provider Network — a network of 100+ vetted doctors with profile pages, real-time booking calendars, and provider-to-provider referral tools designed to reduce referral leakage.

Differentiator

Problem solved

Functional benefit

Products and services

• Qwell Platform A free online healthcare platform that lets patients search, discover, and book appointments with curated doctors across Primary Care, Specialists, Laboratory & Radiology, Dentistry, Mental Health, and Health & Wellness, supporting both in-person and telemedicine visits. Targeted at patients in New York.
• Qwell Concierge A premium subscription membership offering guaranteed same-day office visits with select primary care providers, guaranteed same-day telemedicine visits, VIP specialist appointment access, a personal care assistant, a dedicated phone/email/app communication line, specialist referral assistance through the Doc-to-Doc referral system, and same-day home visits (subject to availability). Priced at $150/month for individuals or $250/month for couples, with children under 18 addable for $50/month.
• Qwell Provider Network A curated, vetted network of 100+ healthcare providers that includes doctor profile pages, real-time appointment booking, referral management tools, and provider-to-provider connectivity aimed at reducing referral leakage. Providers pay recurring network membership fees to participate.

Quantifiable outcome

• Up to 60% of doctor referrals never get completed - Qwell's Doc-to-Doc referral system addresses this by notifying providers when recommended to patients

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Zocdoc: Zocdoc is a direct competitor operating a nationwide online marketplace for patients to search and book in-person or telemedicine appointments with vetted doctors across specialties. It mirrors Qwell's core patient booking flow and competes head-to-head for provider recruitment in the same geographies.
• Sesame: Sesame is a direct-to-consumer healthcare marketplace offering transparent pricing for in-person and virtual visits across primary care and specialties, with a subscription concierge layer. Its marketplace-plus-concierge model closely matches Qwell's two-revenue-stream structure.

Peers

• One Medical (Amazon One Medical):

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks1 record

Key highlights6 records

Customer concentration

• Xtwitter.com/goqwell
• Facebookfacebook.com/qwellhealth
• LinkedInlinkedin.com/company/qwell
• Instagraminstagram.com/goqwell

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about QWELL LTD