Peakforce OÜ
Peakforce OÜ is a decentralized contact center and sales platform offering usage-based per-minute market research, lead qualification, direct sales, and customer support to enterprise and SMB clients across 12 verticals in Central Europe.
- Company typePrivate
- Founded2025
- HeadquartersTallinn, Estonia
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Peakforce OÜ does
Peakforce OÜ is a decentralized contact center and sales platform that delivers outsourced market research, lead qualification, meeting scheduling, direct sales, contract closing, and customer support to enterprise and SMB clients in Central Europe. The company operates a partner-based operator network in which remote operators self-select campaigns by skill and language, rather than running a traditional centralized call center. The legal entity is domiciled in Estonia (Peakforce OÜ, Tallinn) while operational headquarters and the GDPR data controller (Home arena s.r.o., ID 179 33 595) are located in Prague, Czech Republic. The company reports approximately 1 million calls handled annually, 120,000 leads or meetings created, a 90% customer recommendation rate, and 87% long-term customer retention, with named enterprise references including Vodafone, E.ON, Foodora, Primagas, and Rixo alongside SMB clients such as Amaprint, Frydl Servis, Cash4Car, and EZdravotnictvi.
The platform is organized around three usage-based service tiers — Profi (11.90 CZK/min), Expert (14.90 CZK/min), and Elite (24.90 CZK/min) — covering the full sales lifecycle from market research through direct sales and customer support, with no monthly fees, no fixed costs, and no termination penalties. Underlying technology includes dynamic call scripts, a real-time reporting dashboard with call tracking, CRM integration (Pipedrive listed as a data processor), and an operator virtual wallet for daily earnings visibility. Distribution is direct via the company's website, with a consultation-led sales motion, a self-service pricing calculator, and multi-channel demand generation (Google Ads, Meta, LinkedIn, Sklik, content marketing, and 12 industry-specific landing pages).
The business model is pure per-minute usage billing on connected call time, with revenue mix spanning lead generation (Profi), qualification and scheduling (Expert), and direct sales including foreign-language selling (Elite). Customer acquisition is sales-led for enterprise/mid-market and self-service-plus-consultation for SMBs; operators are recruited through a dedicated career portal and community management function. The firmographics record a founding year of 2025, but the operational maturity (1M calls/year, established team, multi-vertical case studies, and the Czech operating entity's ID profile) suggests the platform was active well before 2025; this founding-date discrepancy should be treated as a data anomaly.
Peakforce OÜ firmographics
Firmographics- Name
- Peakforce OÜ
- Legal name
- Peakforce OÜ
- Website
- https://peakforce.io
- Company type
- Private
- Founded year
- 2025
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Peakforce OÜ is a decentralized contact center and sales platform offering usage-based per-minute market research, lead qualification, direct sales, and customer support to enterprise and SMB clients across 12 verticals in Central Europe.
- Ownership category
- akta.pro rank
Peakforce OÜ industry classification
Industry- Product category
- Contact Center & Sales Outsourcing
- NAICS
- Telephone Call Centers (56142), Telemarketing Bureaus and Other Contact Centers (561422)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK)
Keywords
Where Peakforce OÜ is headquartered
LocationHeadquarters
- HQ city
- Tallinn
- HQ country
- Estonia
- HQ region
- Europe
Offices1 record
Markets served
Peakforce OÜ business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Usage-based Per-Minute Billing: Clients pay per minute of call time. No monthly fees, no fixed costs. Pay only for actual work done. Three pricing tiers: Profi (11.90 Kč/min), Expert (14.90 Kč/min), Elite (24.90 Kč/min). Additional costs may include training time for operators.
- Campaign-based Services: Services offered include market research, lead qualification, appointment scheduling, direct sales, contract closing, onboarding, and customer support. Each campaign is customized and priced based on service type and complexity.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Profi - 11.90 Kč per minute |
| Usage-based | Pay-as-you-go | Expert - 14.90 Kč per minute |
| Usage-based | Pay-as-you-go | Elite - 24.90 Kč per minute |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
Peakforce OÜ product offering
Product offeringCore offering
Peakforce OÜ operates a decentralized virtual contact center platform that connects businesses with a network of remote partner-operators to deliver outbound sales and customer engagement services. The platform offers six core service modules covering the full sales lifecycle—market research, lead qualification, appointment scheduling, direct sales, contract closing and onboarding, and customer support—priced on a pay-per-minute basis with no monthly fees or fixed costs.
Product overview
Peakforce OÜ operates as a fully automated business platform offering a decentralized contact center with partner-based approach to operators. The product portfolio consists of three service tiers (Profi, Expert, and Elite) priced per minute, with six core service modules covering the entire sales and customer lifecycle: Market Research, Lead Qualification, Meeting Scheduling, Direct Sales, Contract & Onboarding, and Customer Support. The platform differentiates itself through 24/7 availability, transparent billing, and quality guarantees. Clients pay only for performance with no monthly fees, and campaigns can be launched within 3-7 days. The platform integrates CRM and reporting tools with customer systems.
Differentiator
Problem solved
Functional benefit
Products and services
- Market Research
Quantifiable outcome
- 1 million calls handled annually
- +3 more outcomes
Companies that use Peakforce OÜ
Customer profileNamed customers12 records
Segments12 records
Ideal customer profiles3 records
Peakforce OÜ technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
Feature5 records
Peakforce OÜ partnerships and signals
Strategic signalScale indicators6 records
Recent moves5 records
Expansion highlights3 records
Peakforce OÜ competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Peakforce OÜ social profiles
Digital presencePeakforce OÜ compliance and trust
Trust signalCompliance1 record
Peakforce OÜ financial estimates
Financial estimateRevenue estimate
Valuation estimate
Peakforce OÜ leadership team
Management profileNumber of profiles
Profiles8 records
Peakforce OÜ funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Peakforce OÜ M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Peakforce OÜ
What does Peakforce OÜ do?
Peakforce OÜ operates a decentralized virtual contact center platform that connects businesses with a network of remote partner-operators to deliver outbound sales and customer engagement services. The platform offers six core service modules covering the full sales lifecycle—market research, lead qualification, appointment scheduling, direct sales, contract closing and onboarding, and customer support—priced on a pay-per-minute basis with no monthly fees or fixed costs.
Is Peakforce OÜ a public or private company?
Peakforce OÜ is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Peakforce OÜ founded?
Peakforce OÜ was founded in 2025. It employs 501 to 1,000 people.
Where is Peakforce OÜ based?
Peakforce OÜ is headquartered in Tallinn, Estonia, in the Europe region.
How does Peakforce OÜ make money?
Two revenue lines are on record. Usage-based Per-Minute Billing is the primary driver. The others are campaign-based Services.
Does Peakforce OÜ have an API?
No public API is recorded for Peakforce OÜ.
What industry is Peakforce OÜ in?
Peakforce OÜ's product category is Contact Center & Sales Outsourcing. Its primary akta.pro industry code is BPAFAFAK, Customer Service/Support CRM & Contact Center Platforms. Its NAICS code is 56142 and its SIC code is 7372.